Outlook 2011 for Mac, email account setup
Im trying to setup my dad's email on his new Mac desktop on Outlook. I added all the info on the account settings but it still won't receive email. This is the message i keep getting when i try to refresh Outlook.
"Outlook cannot fine the server. Verify the server info is entered correctly in the Account Settings, and that your DNS settings in the Network pane of Systems Preferences are correct. Error code: -3176"
I'm sure I'm just putting in the info wrong. he uses Time Warner Cable for email (satx.rr.com). please help
Hi Miranda,
According to the error message, here are some references, hope it’s helpful.
http://support2.microsoft.com/kb/2409268
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook/error-code-3176-outlook-cannot-find-the-server/1cdfede5-acb7-4448-b7fe-944b004e03e3
If you want to receive more information about Office 2011, I recommend you post this problem in Office for Mac forum:
http://answers.microsoft.com/en-us/mac
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
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Outlook 2011 for MAC Email problems
Good Evening,
I have recently purchased microsoft office and have been keen to set up Microsoft Outlook 2011 - although all my emails download initially I have encountered three problems (despite following the guide to set up outlook on mac for BT Mail) which I'm hoping someone may be able to advise on:
Firstly, all of my inbox folders do not download everything is just clumped together in the inbox (i.e. the folders within inbox such as "work" are not there)
Secondly, my emails are not being pushed through automatically I'm having to physically click send and receive in order to download any emails
And finally, when I delete an email in outlook when I log into my BT mail account online the email is still present?
Any advice or guidance would be greatly appreciated,
Thanks,
Jackjack19stags wrote:
Hi,
Thanks for all of the responses - I have now done these suggested settings which has downloaded all of the separate inbox folders but I am still having a couple of errors:
1: If I delete an email on outlook 2011 it doesn't actually delete it from my email account
Are you 100% sure the account is now IMAP?
2: I am unable to send any emails I get an SMTP error?
Have you ticked the 'My outgoing server requires authentication' box in the outgoing server section.
3: I still have to click send/receive to receive any emails
This is for Outlook 2010 on Windows, but there will be something similar on your version. Go to File>Options>Advanced>Send/Receive where you should be able to set the parameters required.
Any thoughts would be greatly appreciated
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I have Outlook 2011 for Mac - I have validated the settings and up until yesterday could send and receive emails using my .mac account.
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My settings
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Use SSL to connect checked.
Outgoing server - smtp.mail.me.com
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use SSL to connect checked
authentication - Username and password.
I have rebuilt the database - no effect.
I continue to get the error
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am not really sure what exactly fixed it.
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outgoing server - p06-smtp.mail.me.com
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Here is what I did:
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http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook?sort=lastreplydate&dir=desc&tab=Threads&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&tm=1416101390880
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I have been having trouble with Outlook 2011 for Mac since updating to OS 10.9 Marvericks. I have tried updating the database and identity. I can get email if a go to each account and try to download it. But email will not come automatically and can I send and receive all accounts. Does anyone have a solution? I do not want to lose my email, contacts and information.
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We are using a shared email account added in Outlook 2011 for Mac. It's not the default account but we send from it often.
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All microsoft updates have been applied and we are using Exchange 2010.Hello,
Please first log into OWA and check if the email are saved in the Sent Items folder.
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http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook?sort=lastreplydate&dir=desc&tab=Threads&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&tm=1395990325271
The reason why we recommend posting appropriately is
you
will
get the most qualified pool of respondents,
and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
Thank you for your understanding.
Best Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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jack19stags wrote:
Hi,
Thanks for all of the responses - I have now done these suggested settings which has downloaded all of the separate inbox folders but I am still having a couple of errors:
1: If I delete an email on outlook 2011 it doesn't actually delete it from my email account
Are you 100% sure the account is now IMAP?
2: I am unable to send any emails I get an SMTP error?
Have you ticked the 'My outgoing server requires authentication' box in the outgoing server section.
3: I still have to click send/receive to receive any emails
This is for Outlook 2010 on Windows, but there will be something similar on your version. Go to File>Options>Advanced>Send/Receive where you should be able to set the parameters required.
Any thoughts would be greatly appreciated
Jack -
I have an iMac 3.2 GHz Intel Core i5 with 16 GB memory and 1.12 TB storage running Yosemite 10.10.1 & Outlook 2011 for Mac. For a while, sent emails went to a sent folder on the iMac so I have a collection of sent emails there. I have attempted to move those sent emails from the iMac to my email server (IMAP), but without success. Is there a way to move them to a sent box on my server so I can see them on other devices? Many thanks for any help you can provide.
Go to: Apple > System Preferences > Universal Access and in the Seeing tab make sure that the Display Enhance contrast: is set to Normal.
Alternatly, try holding the ⌃⌥⌘ (control command alt) keys and then pressing the , (comma) key a few times. -
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It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
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The reason why we recommend posting appropriately is
you
will
get the most qualified pool of respondents,
and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
Thank you for your understanding.
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TechNet Community Support -
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