Outlook 2011 for Mac stops retrieving new e-mail

I have both Outlook 2011 for Mac and Apple Mac tied to the same Gmail account via IMAP. After a few hours, Outlook stops retrieving new e-mail while Apple Mail continues retrieving new e-mail with no problem. I've already deleted the Gmail account from Outlook and recreated it. What could be causing this? Should Microsoft Office 2011 for Mac be re-installed? Does Outlook 2011 create a log during the e-mail send/receive process that I can review?

Hi,
Any good news from the Mac Forum?
Thanks,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
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Simon Wu
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