Outlook 2011 for Mac suddenly requiring passwords

I've had Outlook 2011 for Mac installed on my Pro (Operating System: Mavericks) for 5 months now and all of a sudden, it's requiring that I enter my password for each email account (I have 4) every time I log in to the program.
I've typed in the passwords and selected "save to keychain" but that doesn't seem to solve the problem. Please help as this is extremely aggravating!

Note: This can be a sign of database issues in Outlook or you can simply ignore and it will connect without adding passwords. Mail also has this issue with passwords
Make sure you are fully updated.
OS X 10.9.5 Run Combo updater to refresh your OS X files.
Microsoft Office 14.4.8
OS X Mavericks 10.9.5 Update (Combo)  http://support.apple.com/kb/DL1760
Microsoft Office for Mac 2011 14.4.8 Update  http://www.microsoft.com/en-us/download/details.aspx?id=45872
Open Keychain Access in Applications/Utilities.
Run Keychain First Aid
Next....
In Keychain, filter on an account in the top right search box.
Open the entry.
In the Attributes window, select to Show password. You'll need to enter your computer login password to view.
Verify it's entered correctly.
Next click on the Access Control tab.
Do you see Outlook listed? If not add it.
You might also find many duplicate entries in the keychain. Most email accounts have a sending and receiving entry. However the Keychain.app does not delete old ones when you add a new password so this list can become cluttered. You might want to delete all entries for your email account(s) and add passwords again in Outlook.
If you have Exchange or IMAP you might want to test the new Outlook v15 free in preview. Requires Yosemite.
http://products.office.com/en-US/mac/mac-preview
I would not recommend if you have POP accounts.

Similar Messages

  • Outlook 2011 for Mac keeps asking me for password

    I had been using Windows Live Mail (pop 3) for years until last week; rarely, if ever had any problems downloading my mail.
    I just bought a Mac computer and am using Outlook 2011 for Mac; my operating system is Maverick (if that means anything to anyone).
    The BT tech guys suggested I set up my mail accounts as IMAP so that all mail read on the server syncs etc. with my Outlook. It all sounded great. However, ever since I installed Outlook for Mail it asks me for my password numerous times during the day (for each of my 5 email accounts)....it usually does this when the computer has been in sleep mode, i.e., when Outlook tries to download mail from the server. 
    Something else to mention is that whilst the BT tech guys set up my IMAP accounts with:  
    Incoming Port - 993 (requires SSL)
    Outgoing Port - 465 (requires SSL/TLS)
    The BT Mail department (today) told me to revert back to 110 (outgoing)  and 25 (incoming) and to call the incoming and outgoing mail.btinternet.com instead of the smtp.........(I forget the rest of it now) that the tech guys set it up as.
    I've since reverted the incoming and outgoing to mail.btinternet.com but haven't changed the numbers to 110 and 25 because the BT Mail guy said "if you are able to send/receive using the 993 and 465...just leave them. And I *am* able to send/receive. The problem is more the password prompt and the message "server not recognised" or whatever it says....I can't recall the exact words.
    I phoned Apple and they of course say it is an Outlook problem; not an Apple one, though they did help me delete the mail settings in their keychain thingie so that I could put in my passwords again (all passwords are correct by the way).
    Apple did ask, however if my internet service provider are happy for me to have mail set up as IMAP; she epxlained  that it really isn'y *my* choice; it's the server people's choice. 
    My questions are therefore: 1) who/what is my server? Is it BT? My email addresses are all btinternet.com and I'm also using BT Broadband for both home and my business/office.
    I just don't understand why Outlook keeps prompting me for password so my second question is 2) does anyone know why I am being prompted for my password as often as I am? Does this have to do with IMAP settings? with Outlook? or with my Server? or possibly all of the above? and how does one identify the real issue?
    Many thanks! 

    Hi Steve,
    Thanks for this-yes, eventually, I do send/receive fine, once I've poppedd my passwords in. 
    I think you are right in that BT seem to be having unique server/login issues...at least this is what I've read elsewhere too.
    Iroonically, this AM I opened my new Mac and have *not* been asked for passwords so perhaps the changes I made in the settings yesterday (keychain reset in Mac) and also changing it from smtp.....to mail.btinternet.com solved the issue...who knows? All I know is this last week I've nearly lost the will to live on more than one occasion, from the transition from PC Windows Live Mail to Outlook for Mac.

  • Outlook 2011 for mac iCloud issues

    THis is crazy
    I have been using entorage and outlook for years now that i upgraded to Icloud no email or configuration will work.
    I dont care for the mail app i have all my mail in outlook. tried all posted settings still does not work.
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    I setup Outlook 2011 for Mac using the following, and had no problems at all sending or receiving email. See below:
    IMAP (Incoming Mail Server) information:
    Server name: imap.mail.me.com
    SSL Required: Yes
    Port: 993
    Username: [email protected] (use your @me.com address from your iCloud account)
    Password: Your iCloud password
    SMTP (outgoing mail server) information:
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    Port: 587
    SMTP Authentication Required: Yes
    Username: [email protected] (use your @me.com address from your iCloud account)
    Password: Your iCloud password
    Additional Information
    SSL is required for both IMAP and SMTP connection with iCloud. POP is not supported by iCloud. 

  • I cannot send email from Outlook 2011 (for Mac). But can send from other applications

    I have Outlook 2011 for Mac - I have validated the settings and up until yesterday could send and receive emails using my .mac account.
    I can send using icloud and mail (I use Outlook for work purposes) and can send in outlook using my work accounts.
    My settings
    Incoming server - imap.mail.me.com
    Use SSL to connect checked.
    Outgoing server - smtp.mail.me.com
    override default port checked (port 587)
    use SSL to connect checked
    authentication - Username and password.
    I have rebuilt the database - no effect.
    I continue to get the error
    "Mail could not be sent
    The server for account "mac" returned the error. 5.7.8. Bad Username or password (Authentication failed..)" Your username/password or security settings may be incorrect. Would you like to try rentering your password"
    I have validated my username and password and rentered them both.
    I have emptied the outbox and retried but nothing works.
    Thanks for the help.

    Update - I now have it working.
    am not really sure what exactly fixed it.
    I changed a lot of things but my setup now has the following which I think fixed.
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  • Mails with suspicious links are send to contacts in my Outlook 2011 for Mac

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    Regards
    Gert

    Sounds like your mail account has been hacked. Change the password immediately to a long, random, all over the keyboard one. Never use an ordinary word that can be found in the dictionary. My mail pword is 15 characters long.
    http://www.reedcorner.net/mmg-infected/#spam
    Message was edited by: WZZZ

  • Issues connecting Outlook 2011 for Mac to Exchange Server 2013

    Could someone help me with the bellow please:
    I have a Mac with outlook 2011 on it.
    We have recently set up Exchange Server 2013, and all of the Windows Workstation just required the trusted root certificate to be installed and they were working.
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    Hi,
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    How the Autodiscover service works with Outlook for Mac 2011:
    http://technet.microsoft.com/en-us/library/jj984202(v=office.14).aspx
    A great tool for troubleshooting Autodiscover and Outlook 2011 for Mac connectivity issue:
    http://blogs.technet.com/b/johnmak/archive/2012/04/01/a-great-tool-for-troubleshooting-autodiscover-and-outlook-2011-for-mac-connectivity-issue.aspx
    Since this forum is for general questions and feedback related to Outlook for Windows, it's better to post your question to the forum for Exchange or for Mac:
    Exchange forum:
    http://social.technet.microsoft.com/Forums/exchange/en-US/home?category=exchangeserver
    Office for Mac forum:
    http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly
    can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
    Steve Fan
    TechNet Community Support

  • Does Outlook 2011 for Mac support IPv6

    Doest anyone know whether Outlook 2011 for Mac support IPv6?
    If yes, how to configure?
    I checked IPv6 Support in Microsoft Products and Services which lists Outlook 2007 but does not list Outlook for Mac or Office 2011 for Mac: http://technet.microsoft.com/en-us/network/hh994905.aspx .
    From https://wikispaces.psu.edu/display/ipv6/IPv6+on+OS+X#IPv6onOSX-NonIPv6enabledapps  I can know that Entourage 2004 and 2008 don't support IPv6.
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    found the below information
    System Requirements
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    • 1 GB of RAM recommended.
    • 2.5 GB of available hard disk space.
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    • DVD drive or connection to a local area network (if installing over a network).
    • 1280 x 800 or higher resolution monitor.
    Additional services required to use some features:
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    jack19stags wrote:
    Hi, 
    Thanks for all of the responses - I have now done these suggested settings which has downloaded all of the separate inbox folders but I am still having a couple of errors: 
    1: If I delete an email on outlook 2011 it doesn't actually delete it from my email account
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    2: I am unable to send any emails I get an SMTP error? 
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  • HT201612 question about Outlook 2011 for Mac?

    Hello does anyone know how to retrieve an email accont password on Outlook 2011 for Mac? We have lost it and don't know how to retrieve it.
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    Microsoft Outlook forum:
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  • I have an iMac running Yosemite 10.10.1 & Outlook 2011 for Mac.  For a while, sent emails went to a sent folder on the iMac so I have a collection of sent emails there.  How can I move them to a sent box on my server so I can see them on other devices?

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    Go to: Apple > System Preferences > Universal Access and in the Seeing tab make sure that the Display Enhance contrast: is set to Normal.
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  • Using Outlook 2011 for mac and syncing blackberry very slow

    I just bought 2 pcs of Mcabook pro. one for me and second for my cousin. we both have same office usage.i have installed office 2011. i use contacts / events / tasks of outlook and sync it with my blackberry curve. previously i was using Windows OS and i am so much used to it with its easy functionalities. Since last 15 days i have not done any work in my office as all time i am just involved in setting up one or another thing in my Macbook. i am really so much fed up and frustrated that i am thinking of switching back to Windows. i have some current issues like
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    in the blackberry desktop manager there is only one option of syncing i.e. Two way sync. what if i only want to transfer data from Macbook to Blackberry or from Blackberry to Macbook?
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    i have my e mails in Outlook 2011 for mac. what if i want to transfer my mail to mail for mac?
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    Good luck with that.
    You're not going to like this answer, but you should let Exchange be your e-mail system.  Move off Gmail to Exchange on-premises or Online.
    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

  • Using outlook 2011 for Mac and iCloud

    Hello all,
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    I have searched on these forums and it seems that Outlook 2011 is not compatible with iCloud. So for a workaround, I wonder if there is a good (or, better yet, excellent) calendar app for iPhone and iPad that will sync with the Outlook calendar on my Mac?
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    jan2011 wrote:
    Thanks, I had come to the same conclussion!
    So now I will just use ical.....
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    Copy all events on to just one calendar and use that. Remember to put it in the iCloud account and the On My Mac account.

  • Sync Outlook 2011 for mac and gmail agenda

    Hello,
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    When I create a new calendar named project under google agenda, I can add it under iCal in the "google" header. that's ok.
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    two ways of doing this, you could try http://support.microsoft.com/kb/2452489, or drag each individual calendar event into iCal. You can't do multiple items has to be one... at... a... time.

  • How do you sync iCloud (contact, calendar, task) to outlook 2011 for Mac? and how do you make seemless sync between iCloud to Outlook 2011 to Blackberry device or an iPad?

    I have three device: Macbook Pro (OSX 10.7.5) for work; an iPad and a Blackberry for mobile. I used mail, iCal, and Address Book combine with mobileme (iCloud) to exchange data such as contact, calendar and task from my Mackbook Pro to my iPad but never to Blackberry. The problem is my boss was asking me to change to Outlook 2011 for Mac because some of the email that I sent from Mail did not appear in my client's Blackberry. So how do you sync iCloud (contact, calendar, task) to Outlook 2011 for Mac? and how do you make seemless sync between iCloud to Outlook 2011 to Blackberry device or an iPad?  
    Best regards,
    W. Sasongko

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