Outlook 2011 on MAC Sent Items folders not syncing when items are moved and deleted

Emails in the in the inbox can be moved to different folders and they will update (disappear from the inbox) on the Macbook with Outlook 2011 . the Windows PC outlook 2010, Iphone and OWA update accordingly. Sent Items that are moved on the Macbook are only
moved in the Macbook. The rest of the machines still have the email in the sent items folder and the "moved" email in the folder it was moved to.
Redid the identity and its a new install. What is next? Sent items are changed on the Macbook more often and the changes need to propagate across all the devices.

Hi,
Do you have Cached mode enabled in Windows PC Outlook 2010? If so, please turn if off to see the result. To do this, open Outlook 2010, click File > Account Settings > Account Settings, double click your Exchange account, then clear the
Use Cached Exchange Mode check box.
Since this issue may also related to Outlook 2011, you can also post in the Outlook for Mac forum to see if there is any good suggestion:
http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=Threads
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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Outlook 2011 SP2 Mac Clients - Mail could not bve received at this time...

After Upgrading to Office SP2 for the Mac, our Mac Clients can no longer Connect to the Exchange server
Server: Version 14.1 (Build 218.15) / 0.1 (8.0.535.0)
Client:14.2.2 (1202421)
The Error we get just after launch is:
Mail could not be received at this time. The server for account "" returned the error "Logon failure: unknown user name or bad password." Your username/password or security setting may be incorrect. Would like to try re-entering your password?
When this happens and you click yes, to try to enter your password again, your account typically gets locked out on the AD Domain after a few attempts.
We have tried the keychain workaround/solution to no avail, we have rebuilt Profiles, Cleaned and Compressed the Identity Database, etc... No Love
I can login to the https://mail.domain.com//EWS/Exchange.asmx url and it comes back with the WSDL file.
The only thing I have found that Might be a possible solution was this:
http://www.exchangeranger.com/2011/03/mac-outlook-2011-clients-getting-bad.html
Basically says to: Removed the EWS VirtualDirectory and recreated the EWS VirtualDirectory
Okay that's fine and all if None of our EWS services were working, though we have several other systems (non Mac) that are talking to the Exchange server via EWS (Web, Custom VB Apps, SQL SSIS, Azure Compute Service and many more) So I really don't want to
Blow away the EWS if everything else is working fine.

Here are the log entries from the IIS web:
I'm guessing these first three entries are from iCal, that is working fine.
2012-09-17 03:50:23 10.1.1.15 POST /EWS/Exchange.asmx - 443 - 10.11.3.9 Mac+OS+X/10.8.1+(12B19)+CalendarAgent/47 401 0 0 15
2012-09-17 03:50:23 10.1.1.15 POST /EWS/Exchange.asmx - 443 - 10.11.3.9 Mac+OS+X/10.8.1+(12B19)+CalendarAgent/47 401 0 0 30
2012-09-17 03:50:23 10.1.1.15 POST /EWS/Exchange.asmx - 443 - 10.11.3.9 Mac+OS+X/10.8.1+(12B19)+CalendarAgent/47 401 0 0 15
This is where I started Outlook:
2012-09-17 03:51:57 10.1.1.16 POST /autodiscover/autodiscover.xml - 443 - 10.11.3.9 MacOutlook/14.2.3.120616+(Intel+Mac+OS+X+10.8.1) 401 0 0 264
2012-09-17 03:51:57 10.1.1.16 POST /autodiscover/autodiscover.xml - 443 - 10.11.3.9 MacOutlook/14.2.3.120616+(Intel+Mac+OS+X+10.8.1) 401 1 2148074254 46
2012-09-17 03:51:58 10.1.1.16 POST /autodiscover/autodiscover.xml - 443 DOMAIN\Username 10.11.3.9 MacOutlook/14.2.3.120616+(Intel+Mac+OS+X+10.8.1) 200 0 0 1025
2012-09-17 03:51:58 10.1.1.16 POST /EWS/Exchange.asmx - 443 - 10.11.3.9 MacOutlook/14.2.3.120616+(Intel+Mac+OS+X+10.8.1) 401 0 0 46
2012-09-17 03:51:58 10.1.1.16 POST /EWS/Exchange.asmx - 443 - 10.11.3.9 MacOutlook/14.2.3.120616+(Intel+Mac+OS+X+10.8.1) 401 0 0 46
2012-09-17 03:51:58 10.1.1.16 POST /EWS/Exchange.asmx - 443 - 10.11.3.9 MacOutlook/14.2.3.120616+(Intel+Mac+OS+X+10.8.1) 401 1 2148074252 77
2012-09-17 03:51:58 10.1.1.16 POST /EWS/Exchange.asmx - 443 DOMAIN\Username 10.11.3.9 MacOutlook/14.2.3.120616+(Intel+Mac+OS+X+10.8.1) 200 0 0 186
2012-09-17 03:51:58 10.1.1.16 POST /EWS/Exchange.asmx - 443 - 10.11.3.9 MacOutlook/14.2.3.120616+(Intel+Mac+OS+X+10.8.1) 401 0 0 15
2012-09-17 03:51:58 10.1.1.16 POST /EWS/Exchange.asmx - 443 - 10.11.3.9 MacOutlook/14.2.3.120616+(Intel+Mac+OS+X+10.8.1) 401 1 2148074252 46
2012-09-17 03:51:58 10.1.1.16 POST /EWS/Exchange.asmx - 443 - 10.11.3.9 MacOutlook/14.2.3.120616+(Intel+Mac+OS+X+10.8.1) 401 1 2148074257 31
Connecting to: https://mail.domain.com/autodiscover/autodiscover.xml
comes back with a Username and Password Prompt, and then displays:
<errorcode style="font-family:Times;font-size:medium;line-height:normal;">600</errorcode> <message style="font-family:Times;font-size:medium;line-height:normal;">Invalid
Request</message>
Connecting to: https://mail.domain.com/EWS/Exchange.asmx
Redirects me to the following URL: https://mail.domain.com/EWS/Services.wsdl
What else do you need?

My iphone4 will not sync. when I open itunes and task mgr. there is NO space left on computer., my iphone4 will not sync. when I open itunes and task mgr. there is NO space left on computer.

iphone4 will not sync. I have updated windows-vista and iphone and cleaned out temp file on computer, also disconnected the mouse.
When I open itunes -I also open task mgr and computer goes to 100% usage!!!!!!
I AM SO UPSET!!!! I have been working on this problem for three days now!!!!!!!

I'm doing my own reply, so others will benefit!!!!!!
I read a fix and applied it as follows and my sync went on beautifully.
Go to Start, Go to Programs, Go Accessories, RIGHT click on Command Prompt.
Choose RUN AS ADMINISTRATOR.
Type--- Netsh windsock reset ----then press enter and restart your computer.
IT WORKED WHEN I RAN ITUNES TO SYNC. THANK GOODNESS!!! I DON'T REMEMBER WHO POSTED THIS FIX -BUT I SURE DO THANK YOU!!!

Sent messages from secondary account are not saved in Outlook 2011 for Mac

We are using a shared email account added in Outlook 2011 for Mac. It's not the default account but we send from it often.
Whenever sending from this secondary mailbox, the message is not saved in sent items folder under the secondary mailbox or the default mailbox. There seems to be no record of the sent item anywhere.
I verified the message is sent and received.
All microsoft updates have been applied and we are using Exchange 2010.

Hello,
Please first log into OWA and check if the email are saved in the Sent Items folder.
We can tick the option "Save copies of messages in Sent Items folder" in Outlook 2010 and Outlook 2013 to save a copy of sent message, please check if you get such option in Outlook for Mac.
In addition, in Outlook for Windows, we can change a registry key to force Outlook to save sent emails in the default or secondary mailbox, but I'm not sure if Outlook 2011 has such trick. See:
http://www.msoutlook.info/question/278
Since this forum is general questions and feedback related to Outlook for Windows, it's better to post your question to the forum for Mac:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook?sort=lastreplydate&dir=desc&tab=Threads&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&tm=1395990325271
The reason why we recommend posting appropriately is
you
will
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and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
Thank you for your understanding.
Best Regards,
Steve Fan
Forum Support
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Public folders and outlook 2011 for Mac

Hi
I can' find the clear answer for the following. I appreciate your response
1. Pure exchange 2013 with public folders. Does outlook 2011 for MAC support public folders in this scenario
2. exchange 2013 in coexistence with exchange 2010, 2007. Does outlook 2011 for MAC support accessing the legacy public folders in this scenario?
Thank you

How about these links? They say that outlook 2011 does NOT support modern public folders in 2013 (Question 1)
http://manageweb.it-radix.com/support/kb/default.asp?id=2128
http://hosting.intermedia.net/support/kb/default.asp?id=2408

Outlook 2011 for MAC not Updating

Does anybody have a word on this KB article?
http://support.microsoft.com/kb/2986504
We are seeing this issue against our Exchange 2013 server with Outlook 2011 for MAC. Mail will not update unless you manually hit send/receive, or restart the client. 14.4.5 version of Outlook 2011.
PC's, Active Sync devices (iphones, ipads, windows phones, etc) don't have the problem.

Hi,
In the current forum we only support Outlook for Windows, since you are using Outlook for Mac, I suggest you post the question in Office for Mac forum:
http://answers.microsoft.com/en-us/mac
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Melon Chen
Forum Support
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If you have any feedback on our support, please click
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I am not able to transfer emails from outlook 2007 in Windows 8 to outlook 2011 in Mac. I export .pst file to my hard drive from win 8 and then import in outlook 11 in mac, the folders including subfolders are created but there are hardly one email

i am not able to transfer emails from outlook 2007 in Windows 8 to outlook 2011 in Mac. I export .pst file to my hard drive from win 8 and then import in outlook 11 in mac, the folders including subfolders are created but there are hardly one email. Please help

Post your question in the MS Mac forums since it's their software you're having issues with:
http://answers.microsoft.com/en-us/mac

Outlook 2011 for MAC not connecting to the exchange server

We use an Exchange 2007 server and our three MACs had no problems connecting until yesterday, 09/13/2011, morning. Has anyone experienced this issue? Was there an update sent out?
Thanks for your help in advance.

Hi Robert,
I found a KB for your reference:
Sending email error "Authentication failed. Error 17897" in Outlook 2011 for Mac
http://support.microsoft.com/kb/2492901
If it not matches to yours, please paste the details without sensitive information.
Thanks
Mavis
Mavis Huang
TechNet Community Support

I have an iMac running Yosemite 10.10.1 & Outlook 2011 for Mac. For a while, sent emails went to a sent folder on the iMac so I have a collection of sent emails there. How can I move them to a sent box on my server so I can see them on other devices?

I have an iMac 3.2 GHz Intel Core i5 with 16 GB memory and 1.12 TB storage running Yosemite 10.10.1 & Outlook 2011 for Mac. For a while, sent emails went to a sent folder on the iMac so I have a collection of sent emails there. I have attempted to move those sent emails from the iMac to my email server (IMAP), but without success. Is there a way to move them to a sent box on my server so I can see them on other devices? Many thanks for any help you can provide.

Go to: Apple > System Preferences > Universal Access and in the Seeing tab make sure that the Display Enhance contrast: is set to Normal.
Alternatly, try holding the ⌃⌥⌘ (control command alt) keys and then pressing the , (comma) key a few times.

Outlook 2011 for MAC, how do I stop "to protect your privacy some pictures in this message were not downloaded" I've added to safe senders and added to contacts, it still happens with every single email

Outlook 2011 for MAC, how do I stop "to protect your privacy some pictures in this message were not downloaded" I've added to safe senders and added to contacts, it still happens with every single email

Ask on the Microsoft Mac forums since it's their software you have questions about..
http://answers.microsoft.com/en-us/mac

Sync Notes in Outlook 2011 for Mac with BB Q5

As per KB27248, Notes in Outlook 2011 for Mac are not synced with BB devices running OS7 (although Contacts, Calendar & Tasks sync), & the issue hasn't been resolved.
Does this issue exist on Q5 running OS10?

Hey hpujary.
Welcome to the BlackBerry Support Community Forums.
At this time, only contacts can be synchronized with BlackBerry Link software and a BlackBerry 10 Smartphones. The functionality to provide more options for PIM synchronization may be added in the future. I cannot say for certain that the issue outlined in KB27248 is resolved for BlackBerry 10 Smartphones as the functionality does not exist to confirm.
Cheers.
-Sawks
Come follow your BlackBerry Technical Team on Twitter !@BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)

Export Apple Mail Emails & Sub Folders to Outlook 2011 for Mac

Hello,
Could somebody please tell me how I go about exporting emails and the subfolders I have created from Apple Mail over to Microsoft Outlook 2011.
Can you also please advise if I am able to add these emails into an existing Main Identity?
Any help would be much appreciated

INFORMATION on Emailchemy from another Forum
I’ve found a way in which you can import Apple Mail into Outlook 2011 on Mac OS X Lion.
The software I’m running is Mac OS X 10.7.2 on a 2011 MacBook Pro.
You need to purchase an app called Emailchemy. It’s 29.99 for an individual license, and 49.99 for a family license. There are enterprise versions available as well.
Once you run the app, you need to do the following:
1. Export all mailboxes from Apple Mail to your desktop (or any other suitable location on your computer). You do this by selecting the mailbox, and then clicking on “Mailbox”, and then “Export Mailbox”. Save the destination, and the file is saved automatically.
2. Then you open Emailchemy and do the following:
- click on “toolbox” in the bottom left hand corner
- click on the second box on the top left hand called “advanced email conversion”
- click on “add file”
- select the folder (s) you just exported from Apple Mail (e.g. Inbox.mbox)
Now here comes the trick
- select format “apple mail 1.0 in the format option at the bottom
- then 3 sub-folders will appear “info-p.list”, “mbox” and “table of contents”
Select “mbox”
- click on “convert” and choose a save file name. Choose the format “MBOX file (standard mbox)”
- click on save
And you then have a folder created which Outlook 2011 recognizes and can import.
I just imported all my Apple Mail into Outlook 2011 – it works really well too – the formatting, attachments, etc are all there!
Hope this helps.

Outlook 2011 for Mac not authenticating with Exchange 2010

Hi,
We have an issue with our Mac Clients authenticating with our Exchange Server. We have Exchange 2010 Version 14.03.0174.001.
Outlook is saying the credentials are incorrect for the user when we know they work fine in OWA and in Outlook 2010.
It seems this is since we re-keyed are SSL certificate. I have changed the EWS directory to Basic Authentication and also re-created the EWS directory. I have also re-ran all the SBS Wizards.
Is there anything else we can do to get this sorted?
Thanks

Hi Robert,
I found a KB for your reference:
Sending email error "Authentication failed. Error 17897" in Outlook 2011 for Mac
http://support.microsoft.com/kb/2492901
If it not matches to yours, please paste the details without sensitive information.
Thanks
Mavis
Mavis Huang
TechNet Community Support

Can not cc oneself using outlook 2011 for mac

Hello, can anyone help me solve this problem? I can send and receive emails using MS Outlook 2011 for Mac on my MacBook Pro, but can not send email to myself or cc or bcc. What shall I do then? Thanks in advance!

At this time Internet Service Providers are closing port 25 to avoid spammers, at least in my country.
I must use port 587.
And normaly you must autentificate the SMTP conection.

HT4864 I use Outlook 2011 for Mac. My @me works but the @ mac does not.

I use Outlook 2011 for Mac on a 2011 MacBook Pro. My @me mail works but my @mac mail does not.

I'm not familiar with your Bose but perhaps the phone is muting the music so you can hear the call.

Outlook 2011 on MAC Sent Items folders not syncing when items are moved and deleted

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