Outlook 2011 on macbook pro won't get mail unless it has focus

I have Microsoft Office 2013 on my Macbook Pro 15" retina. Outlook works fine for email when outlook has focus. If outlook is in the background, for example when I have Safari open as I do typing this question, Outlook cannot make a connection to my ISP and get mail. It displays a popup window for each mail account asking me if I want to try giving it the password again. If I say No to each popup and leave Outlook on top with focus, it immediately reconnects to the ISP and resynchronises all mailboxes, it just won't keep synchronised when it is in the background.
Anyone know a solution to this? It was the same under Maverick and is the same now under Yosemite.

I should add that I don't know if the Java download is responsible - could just be a coincidence that it was the last thing I did/downloaded before restarting.

Similar Messages

HT3775 I am trying to open an mpeg movie file but my macbook pro won't open it unless it's mpeg1, 2, or 4. What can I do to get it open?

I am trying to open an mpeg movie file but my macbook pro won't open it unless it's a mpeg 1,2, or 4. What can I do to get this to play?

teamspilly wrote:
I am trying to open an mpeg movie file but my macbook pro won't open it unless it's a mpeg 1,2, or 4. What can I do to get this to play?
Try downloadinc VLC Player from here
http://www.videolan.org/vlc/download-macosx.html
And try playing them with that.
Cheers
Pete

My Macbook pro won't get passed the grey startup screen

My apple macbook pro is not getting passed the gray screen with the apple and spinning circle. I have tried pressing comand-R or shift-command-v, and nothing happens what so ever. I listened to my hard drive, and it sounds fine. It sounds like it is running, and there is no clicking sounds from it or anything, and haven't been any at all. Nothing seems to make it respond

Direct you to the proper forum for MacBook :
MacBook Series Forums
https://discussions.apple.com/community/notebooks?view=discussions
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro

MacBook Pro won't get past grey startup screen

I have a late 2011 15 inch MacBook Pro running Mavericks. Around a month ago, maybe more, it began to sometimes completely freeze or just turn off while Inwas using it. Sometimes it would start up again, sometimes it wouldn't and would beep three times. Eventually it wouldn't start up at all and would just beep. I started it up in recovery (holding command +R) and ran a disk repair, it said the disk couldn't be repaired. I had it backed up on Time Machine so I replaced the HD and restored from Time Machine. It was fine for a couple days after that, then the old symptoms returned. I took the RAM out and replaced them with some RAM of the same size (2 chips, 2GB each) taken out of a Windows laptop that I had. Again, it was fine for a few days then started turning off and beeping. Then it would turn on but not boot up, i.e. get stuck on the grey screen with the spinning circle. I tried booting in recovery, booting into safe mode, holding option and choosing a disk; in all cases it would just stay stuck on grey screen with the spinning thing. I tried PRAM and SMC reset, no result. At one point, it got through boot up in safe mode but took like an hour to do so. I restarted from safe mode and it took another hour and booted up normally. Then it turned off again and wouldn't turn back on. I opened it up, reseated the RAM and cleaned he fans, which were filled with dust and build up. It turned on and ran normally for a couple days in which I wasn't doing much on it, just watching stuff on VLC or reading, so not really using it and clicking and stuff. Next day, I open it (from sleep, it hasn't been shut down at all since I got it to run again), and try to open Firefox and actually work; it keeps freezing and being incredibly slow, to the point where it was totally frozen and I couldn't force quit or anything. So I held the power key to shut it down; since then it's back to not getting past the grey screen, even when I leave it for over an hour. No idea what to do, anyone have an idea? Thanks in advance.

You have to use Mac specific RAM chips.
You have to buy new RAM modules, I guess.
If you have extended AppleCare, contact Apple.
Best.

My Macbook Pro won't get off of gray screen, can't get to recovery screen either.

My Macbook Pro 15" early 2011 (not even two years old darn it) decided to not play nice. It was going slow and then it just went blank to the gray screen after rebooting. I have done EVERY step that I have been told to do. I have been reading everything I could find on this since last Friday. I have 2 back ups now from CCCloner but no time machine. I was able to get into the recovery screen yesterday but could not get in it today. I tried to click option on start up and run recovery 10.8.2 but then it just goes to the dark blue screen with lines. I even put in my snow leopard disc to see if it would start up and no go. It just shows apple and then wheely thing.. and then either dark blue screen with lines or gray screen. Ive reset pram, fsuk,single user mode, etc etc... all the steps except going to a "genius" and now I have an appt in the am. I am comfortable with my back ups.. wish I had a time machine back up but that was corrupt. Oh and I did the disc utility on friday and it said that my permisions were not correct.. etc etc. so i did a repair and everything is fine. I have since done that 3 times while in T mode during my back up and it says my hardrive is ok. I can not access disc utilty unless its in T mode and I access it from my hubby's computer.
Bottom line is this... nothing is working. I have done all the steps that I have known or read about. Even my techie is stumped. Is there anything else that I should do before going in to the darn "genius bar" ? I live in Key Largo and its not easy to just make a trip to the mainland to Miami. Of course I am willing but I am hoping I can atleast install mountain lion myself. Oh I also made a mountain lion recovery assistant with my usb... and tried to boot from that.. no luck.
Again its always the blue screen with vertical lines or gray screen.
Any ideas? Suggestions?
I'm a loss and NEED to start working again. I've lost almost a weeks worth of work and I am a wedding photographer. My brides will be bridezilla's before long.
thanks!

Hey Man I have the same problem, One day the screen just went black and from then onwards it has been reall problematic, I went to the apple store but they wanted about 100 bucks to have a look at it, although they did a diagnostic for free, but it didnt reval anything.
They said it was either the screen or the graphics card, and each one cost 750USD but 100USD to find out which........ I didnt fork out the cash though, a bit expensive!!!!!!!
However I did get the computer back up and running, by holding Opt on start up, mostly it goes to the f**king dark blue screen with the vertical lines. But every 10 to 15 goes I can get to the disk utility, If you run the repair disk and repair premonitions, then start up again it should boot up, you may get a day or two out of it before BOOM back the blue screen of vertical death.
I believe its the graphics thats busted, (which is soldered to the logicboard) so the only to fix it according to the apple guys is to get a new one at 750USD and about 2 weeks to get it done. here is a app called gfxCardStatus, and it tells you which card ur using (there is 2) when the card switches the computer crashes, you can set the app to only use the "Intrergrated card" but you cant watch movies or iweb, camera, just web browsing and text stuff....... the other HD card does all the other heaver graphic processing............
I hope this helps, but all in all, lots of people have had the same problem and Apple have not declared it a fault on there part, they boast about the quality of there products but in essence my last macbook died suddenly........ I invested in a macbookpro (early 2011) the graphics card is broke, the trackpad doesnt work properly and the screen has screenburn all over the edges and sides........... Seriously!!!! and the reply was buy another computer from the apple guys!!!!!! Pretty disappointed.

Outlook 2011 on macbook pro

After months of working fine, my outgoing mail is not working on my macbook. I use outlook 2011 and have it configured using an me account. I can't get the "me" to give me a green status. I have changed the password to the strongest, outgoing is 587. I have tried everything on all the forums. Ideas?

First of all, hi!.,.how are you?.,.
Here’s a few troubleshooting tips you can follow in the event this happens to you.
Troubleshooting Sync Services for Mac:
Important: Be sure to back up your Address Book and Outlook Contacts before testing any of these Troubleshooting steps.
Turn on iSync
1. Launch iSync, located in the Applications > Utilities folder
2. Open preferences window in iSync Application Menu
3. Check “Enable syncing on this computer”. Sometimes this option seems to be disabled or you can’t check or uncheck this option after starting iSync. In this case, wait for iSync to complete the sync process and then the option will be available again.
4. Reset Sync History. Important: If you are using the new MobileMe Calendar, resetting sync data is not an appropriate troubleshooting step to solve calendar sync issues. Instead, please see Troubleshooting new MobileMe Calendar issues. If you’re not sure how to tell if you’re using the old or new MobileMe Calendar.
Delete Plist Files
1. Force quit all applications currently running.
2. Go > Home > Library > Preferences
3. Search for all files containing “com.microsoft.outlook.XXXXX.plist” drag these files to the Trash
4. Search for the file “com.microsoft.SyncServicesAgent.plist” and drag this file to the Trash
5. Start Outlook
6. Tools > Sync Services and confirm that “Turn on Sync Services for Contacts” is checked on
Close and Re-Start Sync Services Agent
1. Force Quit Outlook
2. Applications > Utilities > Activity Monitor
3. Look for the Sync Services Agent under Process Name
4. Highlight this process and click Quit in the upper left
5. Close Activity Monitor
6. Re-Start Outlook
This is also true if you are using Scrubly to clean up your Address Book contacts. You will need to turn on Sync Services inside Outlook to sync your newly cleaned up contacts from Address Book to Outlook Contacts.
I hope this information had helped you =)
null

MacBook Pro won't get past gray start screen - RunTime corruption error

Hi, I am a novice when it comes to fixing things, so I will make a Genius Bar appointment, but I thought I would consult this community first in case anyone has experienced this same issue:
I was using my 13 in. MacBook Pro this morning after not using it for a couple weeks. (It was running fine last time.) It started up fine, and the few applications I was using worked OK. Then I got an error saying I needed to update my Java in order to access my work VPN. I didn't think twice about downloading the Java upgrade. Once the Java download was complete, I thought I might need to restart to get the VPN to recognize the update. And that was the last time I was able to see my desktop. I restarted, and the could not get past the gray screen. I did this twice. Then I did a safe boot (showing the status of the progression), and that when I saw this message over and over and over:
hfs: RunTime corruption detected on MacIntosh HD, fsck will be forced on next mount.
hfs: BlockMarkFreeInternal () trying to free unallocated blocks (10865570,8) on volume MacIntosh HD
(I snapped a pic with my phone - that's how I transcribed it.)
This ran for about 20 minutes before I suspected it wasn't actually doing anything, and I forced it to shut down by pressing the power button.
I just tried to start it again (fingers crossed, hoping for a miracle), but no such luck. Does anyone have any ideas? Is all lost? Thank you in advance for any recommendations!
Jennifer

I should add that I don't know if the Java download is responsible - could just be a coincidence that it was the last thing I did/downloaded before restarting.

MacBook Pro won't get past Apple logo during boot

Hey, recently while I was using on my MacBook Pro (note: just simply browsing the internet), the battery ran dry and the computer shut down almost immediately. When I plugged it in and turned on the computer again, the familiar Apple logo appeared and looked as though it would start up normally. However, an unfamiliar grey progress bar appeared and the usual grey gear started spinning. The progress bar looks as though it reaches up 10-15% completed but the computer just shuts down after that every time. I know it has nothing to do with the charge in the battery as I tried doing it plugged in and even waiting overnight for the battery to charge fully with the plug plugged in.
So, I tried using Disk Utility on the Snow Leopard Install disc (my original MacBook Pro install discs had Leopard on it so I just used the Snow Leopard discs instead). After using the "Verify Disk" command on the Macintosh HD volume, it stated that 'Invalid node structure' and then stated that the disk could not be verified and needed repair. I then proceeded with using 'Repair Disk' and it did say 'Volume repair complete' but then stated 'Updating boot support partitions for the volume as required.' This was when an error popped up and said "Error: Disk Utility can't repair this disk" and then told me to back up my files and reformat the disk.
I'm hoping that I don't have to reformat the disk as I haven't backed up in a while. I do have a separate partition on the hard drive that has Windows 7 on it that I can boot to. At least that means my hard drive hasn't completely died on me. However, I'm unsure what to do at this point to fix the computer. I tried to Safe Boot but it didn't change the outcome of start up.
Any ideas as to what I can do? I appreciate any help.

Thanks for the replies! Anyway, I gave DiskWarrior a try and it failed to work. The first time I tried it, I put the disc into the drive of my MacBook Pro and booted it from the disc. After going through the rebuild process it told me that due to a hard drive malfunction it couldn't append any changes to the drive. I then tried putting the disk into my iMac and used my MacBook Pro in Target Disk mode. This wouldn't even attempt to rebuild my drive saying that there was a hardware failure.
So, I booted into Windows 7 and saw that Windows was able to access the drive and read the files perfectly. All the files were in tact. I don't understand why disk warrior had a problem with it. Anyway, what I can do is reinstall Mac OS X Snow Leopard onto the hard drive again after moving the data onto an external hard drive using Windows. The only problem is that I would have to reinstall all of my programs while reimporting all of the settings and data that I can from the external hard drive. What I want to know is can I make an image of my hard drive (with SuperDuper?), and append that back onto my Mac's hard drive? Would that work again after reformatting the disk or would it just give me the same problems as before? Would it be better or easier to just start new and reinstall everything? Thanks!

My Macbook Pro won't get past white screen....

My Macbook Pro is stuck on the white screen with the gray apple logo and loading gear spinning below---for hours now. Restarted multiple time without any change. Agh!

Boot in safe mode. First, disconnect all wired peripherals except keyboard, mouse, and monitor, if applicable, and remove all aftermarket expansion cards. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal.
If you can boot in safe mode, try rebooting as usual (i.e., not in safe mode.)

New macbook pro won't turn on unless it's plugged in and won't charge

I just bought a new MacBook Pro and it won't turn on unless it's plugged in. When I unplug it, it immediately shuts down. It's not my charger because my brother has the same laptop so I tried his and it still doesn't work. The battery light on the charger is green and it says on the top of the screen not charging.
This is what it says about my battery:
Charge Information:
Charge Remaining (mAh):          5024
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          5780
Health Information:
Cycle Count:          0
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          0
Voltage (mV):          12197

Try resetting the SMC:
http://support.apple.com/kb/HT3964

My macbook pro won't turn on unless it's plugged in

I downloaded the latest software (mountain lion) about 2 weeks ago and ever since my laptop has been a bit slow. today when i was at uni, it wouldn't turn on at all despite having battery (the green lights on the side were lighting up). when i got home i plugged in it and it was fine. the battery icon in the top right has a X through it and when you click it, it says no batteries available!! not sure what's caused this!!

Welcome to the Apple Support Communities
The MacBook Pro doesn't detect the battery. First, to know if it's a software issue, reset the SMC > http://support.apple.com/kb/HT3964 Do the same with the PRAM > http://support.apple.com/kb/HT1379
If it doesn't work, you should consider the option to take the MacBook to an Apple Store or reseller. I highly doubt that this problem is related to Mountain Lion

MacBook Pro won't get off startup screen with apple logo. Help?

Could someone please tell me how I can get my macbook to get off that stupid startup screen with the apple logo? It won't go past that screen and boot properly. I have tried reinstalling OS X didn't work. I tried running a disk utility test and no errors where found. I don't have the time machine thingy so I couldn't try that. Is there anything else I can do before taking it to Apple and l
paying hundreds of dollars???
thanks in advance!!!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

MacBook Pro won't get past the apple screen on startup

The laptop won't startup. I get to the Apple logo and a spinning gear. I've tried starting it 3 times with the same result.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

MacBook Pro won't get past the flashing grey file screen?

Ok, so tonight I try turning my MacBook on as normal, it then froze and I saw the rotating umbrella appear. So I restarted it. When trying to turn back on, the system did not load, instead a flashing grey file shape came up with a question mark inside. I have tried restarting with a number of key combinations, Option; option, ALT, P, R. Everything, yet it's not getting past this screen. Whenever I try to do an Internet recovery, it just stays on the wifi selection screen and I select mine, enter the password and then it just goes back onto the selection screen. Nothing is work yet! Incredibly annoyed as it has so much stuff, photos, music everything. I don't even know how I reinstall software as it's stuck... Can someone please help? My software is 10.7 I believe.

Hi PHXSuns,
If you are seeing a flashing question mark on startup, you may find the following article helpful:
Apple Support: A flashing question mark appears when you start your Mac
https://support.apple.com/kb/TS1440
Regards,
- Brenden

Macbook Pro won't get past admin login screen

2.53 ghz 13" MBP osx 10.6.4
It starts up and gets to the login screen where it usually has the box to put in the password. But now it just shows the account name and little icons below in that window for sleep, restart, shut down. But it's not responsive to any clicks. I can move the cursor, but nothing else. All I can do is hard shut down but then it does the same thing whenever I restart.
Any ideas? Thank you.

I figured it out. A track pad option was deselected in System Preferences that messed it all up. I got past the login screen with key commands then used my 17 MBP to share screen and changed the track pad settings on the 13 MBP. Phew, that was weird.
It was nice having this exchange with myself in a public forum though...

Outlook 2011 on macbook pro won't get mail unless it has focus

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