Outlook 2011 won't send emails after updating to 10.8.5

After updating to 10.8.5, I can no longer send emails out of my .mac account. I am using Outlook 2011 and have double checked the outgoing server settings and everyting checks out fine. Seems to be a compatability issue now with Outlook and iOS. Can anyone confirm this or know how to fix this problem? Thanks

BTW - the error message that comes up is: "5.7.8 Bad username or password (Authentication failed)..."

Similar Messages

  • Outlook 2010 won't send email after a move of the .pst file.

    I moved the pst file from an external drive to C:. When I restarted outlook, it asked where the file was located. After selecting the pst file in the new location, it all appeared fine. The mail was there and could be read and new mail was received. However,
    it was soon discovered that the outbox was piling up and no mail could be sent. I have tried creating a new profile as suggested in other help articles, but this simply created a new and different pst and mail structure. How can I get the old one to be
    able to send mail again?
    Thanks,
    Mike

    Hi,
    What type of account are you using? POP3 or IMAP?
    You mentioned you created a new profile to setup the account, can you send emails with the new profile?
    If issue persists, some security program and firewall may cause the sent mail stuck in Outbox issue, please disable the firewall and anti-virus program to test the result again.
    We can also run Outlook in Safe Mode to determine if 3rd-party add-ins caused this issue:
    Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.
    If there’s no problem in Safe Mode, disable the suspicious add-ins to verify which add-ins caused this issue.
    In case the .pst file was damaged during the move, we can also run scanpst.exe to repair the .pst file, test if this helps:
    http://support.microsoft.com/kb/272227/en-us
    Regards,
    Melon Chen
    TechNet Community Support

  • Cannot send email after update on iphone 5

    cannot send email from one account after update,  states my password and/or user name incorrect.  I have it written down,it's not incorrect.

    After the iOS 7 update, in order to send email from my iPhone5 and my daughters (also from our iPads) I had do follow Apples reset instructions. Hold the HOME buttton and the START/AWAKE button until your device restarts and you see the Apple logo when your device restarts. You do not have to swipe the message bar which shows up sometimes as your iPhone is shutting down. Sadly to say, but on my daughters iPhone 5, I had to do this 5 times.
    If you live near an Apple store, make them do it so that someone at Apple will send a fix for other people. I looked for a simple way to contact Apple and there is none. There is a series of prompts and links that are time consuming to be able to reach support about even a simple problem.

  • I can't send email after updating to iOS5

    After updating to iOS5 I am having a great deal of difficulty sending email, something that never happened before. When I hit "send" I get a message "The connection to the outgoing server "smtp-server.maine.rr.com" failed.  However the kicker is that after a period of a few minutes to a few hours, the message does go out.  Help!

    I would delete the mail account from your settings and re-add it. The problem is that the server data was somehow lost when your iPhone was upgraded.

  • My Iphone cannot receive nor send email after updating to 1.0.2

    After I update my Iphone to 1.0.2, I cannot receive nor send email with all accounts (yahoo, gmail). I dont know why? I have read some topics here about sending email but nothing for receiving email. Do I have to change any setting? Please help. Thank you.

    Try deleting the accounts and setting them back up again on the iphone.
    If that does not work, here is an article from the apple support website that might help.
    http://docs.info.apple.com/article.html?artnum=305744

  • Outlook 2011: Can't send emails with one account?

    Hi,
    I can't send any emails with one of my accounts on outlook 2011 even though I can receive emails. To clarify, I've never been able to send any emails from this account with Outlook 2011; I always have to go on the internet to do that. My main account works
    fine, though. I don't really know much about email accounts. Can anyone help me with this?
    Thanks

    Hi,
    I think Clark's advice is leading you to the correct direction, but since I don't have Outlook 2011, if the problem persists, I suggest you post the question to Office for Mac forum:
    http://answers.microsoft.com/en-us/mac
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
    Regards,
    Melon Chen
    TechNet Community Support

  • Can't send email after updating to iOS 6

    Apple update has made a useable and great device now useless. I use my iPad for work exchange email and now can't send or receive. Why release a product without checking for major bugs like this. Have had to delete all emails in outbox and constantly have to manually I close app to reset. Not happy apple!

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
     Cheers, Tom

  • I can't send emails after updating my iphone 5 today, i'm with talktalk, i can recieve emails and my wifi is working fine

    I updated my iphone 5 today to ios7.1 and now i can't send emails. I can recieve mail, . I'm with Talktalk, and the wifi etc is working fine.
    the message i'm getting is The connection to the outgoing server 'smtp.talktalk.net' failed. I've tried turning my phone off and back on again but no change, Any suggestions? thanks

    Thanks Allan , I deleted and re installed my email account and it seems to have worked. Brilliant phew!

  • Outlook 2011 unable to send emails

    After installing Safari update 5.0.4 Outlook for Mac 2011 can no longer create new emails or reply. Spent 20 minutes on phone with Microsoft and they say the in some cases the install of 5.0.4 creates this issue. They say installing Safari on top of the current install will not work. I have downloaded the new version to my desktop, but now need to uninstall the 5.0.4 update done earlier.
    How do I do a complete uninstall of Safari 5.0.4
    Microsoft insists that just installing over the current version will not fix the issue. I have verified that they are correct.
    Thanks.

    Hi,
    Try deleting Safari cookies. Click Safari / Preferences from the menu bar then select the Security tab. Click: Show Cookies. Delete all Microsoft / Hotmail Cookies.
    Empty the Safari cache, from the menu bar, Safari / Empty Cache.
    Now open Keychain Access (Applications/Utilities). Select Passwords on the left. Delete your Hotmail keychain. You can use the search field top right corner of the KA window.
    Relaunch Safari. go back to Safari / Preferences then select the Autofill tab. Make sure: User names and passwords is selected. Try Hotmail.
    You may be better off setting up your Hotmail account using the Mac Mail.
    Carolyn

  • Can't send email after updating to snow leopard with Mail

    I can still receive emails. SMTP settings were not changed.
    I can send with Entourage using the same settings.
    any help ?
    thanx in advance

    when I try to send I get the following message
    +Cannot send message using the server Skynet+
    +The sender address was rejected by the server relay.skynet.be.+
    +Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be sent.+
    I have the same server settings on Entourage and it works
    none of the network settings were changed or firewall settings
    the problem started after upgrading to snow leopard
    iMac8,1, Intel Core 2 Duo, 2,8 GHz

  • TS3899 I can't send email after updating my iphone 4. Did not change password.  What can I do to fix this?

    I just update my iphone 4.  I did not change my password. I can get emails but cannot send them.  How can I fix this?

    Victoria
    You need to delete the Yahoo account and reset it up.  I just did this for an iPhone running yahoo in my house.
    Settings
    > Mail Contacts etc
    > Select Yahoo account
    > Delete account
    Settings
    >Mail, Contacts etc
    > Add account
    > Select yahoo
    ...  add email address, password etc
    Cheers

  • Can not send emails after ML update

    I am unable to send emails after updating to Mountain Lion. Four email accounts, same problem: All settings are unchanged, but SMTP servers for outgoing mail are set as passive. No problem with incoming emails. Any suggestions?

    I thought they might be. Apple seems to forget about POP accounts, and most problems seem to occur in them.
    Do you have a backup before upgrading?
    Did Mail go through the upgrade process the first time you opened Mail after the installation? Sounds like something may have gone wrong.
    All mail accounts and emails are stored in you user/Library/Mail/V2 folder. If you have a time machine backup, just restore that V2 folder from before the upgrade (close Mail first) and see if that fixes the problem.
    To see your Library folder, click on the desktop to make it active, then go to the menu at the top, select Go, then Go to Folder and type or copy and paste
    ~/Library
    Then go to the Mail folder and open it and click on Time Machine - restore the V2 folder from before the backup

  • HT201309 Cant send email after upgrade on 8.2 ios

    cant send email after 8.2 ios upgrade

    Hi vic0215, 
    Thanks for contributing to the Apple Support Communities. 
    It sounds like you're not able to send email after updating iOS to the latest version. Be sure to try the troubleshooting steps at this link:
    Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
    The tips here can help you send mail from your iPhone again. 
    All the best,
    Jeremy 

  • HT4864 I cant send email after the IOS 7. I receive all emails normaly in the outlook 2011, bus I cant receive.

    I  cant send email after the IOS 7. I receive all emails normaly in the outlook 2011, bus I cant receive. What can I do?

    Update - I now have it working.
    am not really sure what exactly fixed it.
    I changed a lot of things but my setup now has the following which I think fixed.
    outgoing server  - p06-smtp.mail.me.com
    override default port checked - port now 587
    on more options button changed it to "use incoming server info".

  • I can't send email after iOS7 update...

    I can't send email after the iOS7 update....this is a show stopper for me.   When is a fix expected?

    First it would help if you explain exactly what happens when you send an email. 
    Do you get an error message?
    If so what does the message say?
    The abilitly to send or receive emails does not fall on Apple or the IOS 7.
    You email provider gives you that ability.
    Double check and make sure your outgoing mail server is correct.

Maybe you are looking for

  • I can't buy anything because itunes keeps timing out

    So I am trying to buy an album .... and I need to update my billing info .... so go to my account, then click change billing info and imediatly I am taken to a page where it says the connection timed out. I can't create a user and a box keeps popping

  • 3d modeling and texturing in Photoshop CS3 Extended

    I spent longer than I care to admit today trying to figure out how to get a model into Photoshop and texture it.  I couldn't find any native tools for modeling or texturing, which led me to do these things in external tools, relying on Photoshop for

  • Macbook got wet...

    A soda spilled near my macbook causing the top plastic with the glowing apple to get wet, along with the side with my USB ports. It was off when the spill occurred, and the battery was taken out immediately. Do you think it will still work? My brothe

  • Intercompany sales and third party sales

    Dear folks can any one of you tell me the process or what are the steps in intercompany sales and third party sales on very very high priority regards ramarao

  • Good way to see each folder's usage of disk space?

    It's time for me to clean out my hard drive and get rid of some dead weight. But I've got a very complicated folder hierarchy and going through each one would be a disastrous waste of time. Is there a trick (or program) which would allow me to see ev