Outlook 2013 (and up) squashing images when received on certain devices.

When we create an email inside of Outlook 365 and insert a image (in-line) into the mailer we have a lot of layout problems.
The email looks fine when sent to a desktop PC, but when it goes out to a Notebook running a version of Outlook after 2007 the image gets squashed in the direction of alignment
(ie, left aligned imaged gets squashed to the left).
The copy layout is fine , and if it is built inside of a table then the table or table cells do not adjust. Only the images get distorted. We are picking this problem up more
as more people buy new machines and or migrate to a newer versions of Outlook.
We have tried saving images as 96dpi/ppi and tried numerous fixes found online, but most relate to Outlook 2007 and down, and none seem to work. Unfortunately our
clients often require the images to be inserted (inline) rather than being linked to a hosted image. When we send the same email to an Gmail account the images display perfect, it only appears to be an issue when sending to Outlook.
Is there a way to get around this issue or to fix it?
Thanks

Can you post a screenshot of this and the accompanying HTML source?
Without that, it is hard to judge where this could be coming from.
Robert Sparnaaij
[MVP-Outlook]
Outlook guides and more: HowTo-Outlook.com
Outlook Quick Tips: MSOutlook.info

Similar Messages

Incoming Emails with Blank message body in Outlook 2013 and 2010

Dear TechNet
Why Some of the incoming message we received in Outlook are displayed with blank message body but same message when viewed from Internet browser web client or in Blackberry device message body is viewable and also same message is viewable
in outlook ver 2003 , 2007, 2010 ( without service pack1)
Above problem of incoming email message with blank message body we are facing to users with outlook2013 and outlook 2010 (with sp1) and when the sender of the email is using Lotus Notes Client ver 8.5.3
Request you kindly suggest any setting need to be done in outlook or windows registry to resolve the email messages with blank body.
Thanks in Advance ............................
Regards,
Jayesh
Mob : 09819375673

This is commonly seen with an Outlook add-in, such as the AVG add-in. I just ran into it again today. I removed AVG and enabled Windows Defender on a Win8 laptop with Outlook 2013, and that took care of the issue. If you must use AVG, you can disable the
add-in and then test new emails.
To disable the AVG add-in, this is one method:
Important Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry.
(https://support.microsoft.com/kb/322756/ )
in case problems occur.
To resolve this problem, follow these steps to disable the Avgoutlook.Addin add-in. If the problem is , we recommend that you contact the vendor of the add-in to ask about an updated version of the add-in.
Exit Microsoft Outlook if it is running.
Start Registry Editor.
In Windows 8
Press the Windows logo key+R, type regedit in the Open box, and then press Enter.
In Windows 7, 8 or Windows Vista
Click Start, type regedit in the Start Search box, and then press Enter.
Locate and then select the following registry subkey, depending on the type of Office and Windows installations that you have.
32-bit Office plus 32-bit Windows
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\avgoutlook.Addin
64-bit Office plus 64-bit Windows
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\avgoutlook.Addin
32-bit Office plus 64-bit Windows
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Outlook\Addins\avgoutlook.Addin
Right-click the LoadBehavior value, and then click Modify.
Change the Value Data value to 0, and then click
OK.
Start Microsoft Outlook.
Note To re-enable this add-in in Outlook, change the LoadBehavior value to
3.

Help needed with buggy Outlook 2013 and Exchange 2010 trashing profiles

Hi All,
I have a customer who has eschewed MOLP and buys all their Office OEM from Dell. So as a result they are starting to have more and more office 2013 be deployed. They have a SBS 2011 server with Exchange 2010 and it is patched to the latest
rollups and service packs. (SP3, RU2) Their Outlook 2010 and earlier clients are just peachy on this. But the Outlook 2013 clients are having problems.
What is going on is that periodically I'll get a complaint from a user that their Outlook 2013 is randomly crashing. In all cases the fix is going into the Outlook Profiles, creating a new profile, then setting the new profile as the default
and going back into Outlook 2013 and letting it rebuild the cached data on the PC. This seems to happen a few times a month with random users on the network.
I told the customer it was probably people not logging out of Outlook 2013 at night and their machines being power spiked but I think that's highly unlikely since it doesen't happen to the Outlook 2010 clients.
I don't know if any Microsoft developers read this but if you do, please take it back to your bug database. Any other suggestions would be appreciated (other than scotch Outlook 2013 - while I'd appreciate that, my customer wouldn't)

In all cases the fix is going into the Outlook Profiles, creating a new profile, then setting the new profile as the default and going back into Outlook 2013 and letting it rebuild the cached data on the PC.
The Outlook 2013 crash problem would be fix after you re-create a new profile and re-sync the data from Exchange, right?
When we meet the same problem in next time, I suggest we run the Outlook Product Stability Diagnostic tool to isolate known causes of crashes in Outlook. The Outlook Product Stability Diagnostic also creates a diagnostic report outlining the data it collected
and recommendations on possible steps you can take to reduce or eliminate Outlook stability issues.
Please click the following link to run the Outlook Product Stability Diagnostic tool in the Microsoft Fix it Center Pro portal:
Outlook Product Stability Diagnostic:
https://wc.ficp.support.microsoft.com/SelfHelp?knowledgebaseArticleFilter=2764035
Other troubleshoot steps for Outlook 2013, please refer to the link below.
Let me know the result.
http://support.microsoft.com/kb/2632425/en-us
Tony Chen
TechNet Community Support

Outlook 2013 and quote fix macro

Does anyone using macro (I will add a link later - now I got alert that my account isn't verified -strange..)
I'm looking for ability to respond to emails like old schools tech us ;) - geeks know what I'm mean.
I switched recently from The Bat and I need such ability.
When I try to use Resize.WindowForSoftWrap macro i get Run time error '91'. When I try to use Fixed.reply I got results like without macro.
Help me please
Regards
Slawek

Hi,
What's kind of problem between Outlook 2013 and Gmail you've met? Please detail it and we could continue to support you in a right direction.
Outlook 2013 changes how IMAP accounts are handled. Assuming you're set Gmail IMAP in Outlook client, here is a article about IMAP accounts changing in Outlook 2013 for your reference:
http://www.slipstick.com/outlook/2013/imap-accounts-outlook-2013/
More information about Sync Issue, please reference the following links:
http://www.msoutlook.info/question/675
Hope this helps.
Tony Chen
TechNet Community Support

I want to know how to setup password expiry notification for outlook 2013 and 2010 in office 365

On cloud mailbox non federated how set password expiry notification for all users which is created on cloud for accepted domain mail box only configure outlook,
any other option on exchange admin center for the same,
I want to know how to setup Outlook 2013 and 2010 to receive PASSWORD EXPIRY NOTIFICATION without log in domain,

Hi
As per the information and details provided by you, to set up password expiry notification, please follow these steps: -
I suggest you run Office 365 desktop apps reffering to the steps below: -
Step1: - Login to Office 365 Portals.
Step 2: - In the right pane, click
Downloads under Resources.
Step 3: - Click Set up under
Set up and configure your Office desktop apps.
Moreover, please confirm the password policy by the
PowerShell cmdlet.
Step 1: - Install Micrsoft Online Services Module and connect to Office 365.
Step 2: - Run Connect-Msolservice command.
Step 3: - Get a password policy by the following PowerShell cmdlet:
Get-MsolPasswordPolicy –DomainName yourdomain.com
I hope this information will be helpful for you.
Thanks and regards
Shweta@G

Outlook 2013 and Icloud issues.

To whom it may concern,
I use to have Windows 7 32 Bit and Office 2010 synced with my icloud and it worked wonderfully.
I made some changes in to my operating system and changed to Windows 7 64bit. Also I went ahead and updated to Office 2013.
Lately, I been having issues with the calendar synchronization between my Outlook 2013 and My iPhone 6 calendar and contacts. I went ahead unclicked the "contacts, calendar, and tasks (with outlook) Tab from the Icloud menu. a few second later, I proceeded to re click on the same tab to add this option previously mentioned and after clicking on "apply" a window pops up prepping a download of 0 of 10 items and inmedialy I get an error that says "Your setup couldn't be started because and expected error"... and my options are: report, try again or cancel.
After uninstalling icloud several times and reinstalling I decided to report this issue and so far have not heard back from anyone.
If anyone can help... would be greatly appreciated it.!
Thanks,
The report reads as follows:
TO: [email protected]
SUBJECT: iCloud Setup for Outlook Error Report (v4.8.12.0) - - Error: 0x80004005: Got no WebDAV objects!
Help Apple improve its products by sending us diagnostic and usage information about iCloud.
By sending this message, you agree that Apple will collect and use this information as part of its support services and to improve its products and services. To learn more about Apple's Privacy Policy, see http://www.apple.com/legal/privacy.
Your setup couldn't be started because of an unexpected error.
Error: 0x80004005: DownloadCalendars
Error: 0x80004005: Got no WebDAV objects!
AppleOutlookDAVConfig version: 4.8.12.0
Windows version (6.1.7601): Windows 7 Professional Service Pack 1 (build 7601), 64-bit
Local app data directory test: Pass
Temp directory test: Pass
Account GUID: EFF4E5AA-9847-40E3-9858-F674646C00B7
Cache Size: <Not found>
Outlook version: 15 (15.0.4693.1000), x86
Outlook location (installed): C:\Program Files\Microsoft Office 15\root\office15\outlook.exe
MAPI location: C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesCommonX86\SYSTEM\MSMAPI\3082\MSMAPI32.DLL
MAPI logon succeeded
Message Stores Table:
iCloud, 425DC1A925AC47B5A636EEF64AD9B6B4
Archivo de datos de Outlook(default), 4E495441F9BFB80100AA0037D96E0000
Carpetas Internet, E92FEB759650448683B87DE522AA4948
Carpetas Internet, E92FEB759650448683B87DE522AA4948
Contents of C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesCommonX86\SYSTEM\MSMAPI\3082\mapisvc.inf
[APLZODSERVICE]
PR_SERVICE_DELETE_FILES=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_SERVICE_DLL_NAME=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_SERVICE_SUPPORT_FILES=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_DISPLAY_NAME=iCloud
PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY|SERVICE_SINGLE_COPY
PR_SERVICE_ENTRY_NAME=APLZODServiceEntry
Providers=APLZODMP
[APLZODMP]
PR_PROVIDER_DLL_NAME=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_DISPLAY_NAME=iCloud
PR_PROVIDER_DISPLAY=iCloud
PR_RESOURCE_FLAGS=STATUS_DEFAULT_STORE
PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
[Services]
APLZODSERVICE=iCloud
Contents of C:\Windows\system32\mapisvc.inf
[Services]
MSFAX XP=Fax Mail Transport
[Default Services]
MSFAX XP=Fax Mail Transport
[MSFAX XPP]
PR_PROVIDER_DLL_NAME=FXSXP.DLL
PR_RESOURCE_TYPE=MAPI_TRANSPORT_PROVIDER
PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
PR_DISPLAY_NAME=Fax Mail Transport
PR_PROVIDER_DISPLAY=Fax Mail Transport
[MSFAX XP]
PR_DISPLAY_NAME=Fax Mail Transport
Providers=MSFAX XPP
PR_SERVICE_DLL_NAME=FXSXP.DLL
PR_SERVICE_SUPPORT_FILES=FXSXP.DLL
PR_SERVICE_ENTRY_NAME=ServiceEntry
PR_RESOURCE_FLAGS=SERVICE_SINGLE_COPY|SERVICE_NO_PRIMARY_IDENTITY
Contents of c:\windows\Sysnative\mapisvc.inf
<Not found>
Contents of HKLM Software\Microsoft\Office
HKLM\Software\Microsoft\Office\15.0\Outlook
Capabilities
    FileAssociations
    StartMenu
    URLAssociations
InstallRoot
HKLM\Software\Microsoft\Office\Outlook
Addins
    Apple.DAV.Addin
    avast.AsOutExt
    OutlookChangeNotifier.Connect
    Search.OutlookToolbar
FormRegions
    IPM.Appointment
Contents of HKCU Software\Microsoft\Office
HKCU\Software\Microsoft\Office\15.0\Common\General
LastUILang: <Not Found>
HKCU\Software\Microsoft\Office\15.0\Common\HelpViewer\Applications\OUTLOOK
AdditionalCollections
    0
    3082
HKCU\Software\Microsoft\Office\15.0\Common\LanguageResources
UILanguage: 3082
UIFallback: ( 0;3082 )
UISnapshot: ( 3082 )
InstallLanguage: 1033
PreviousInstallLanguage: 1033
HKCU\Software\Microsoft\Office\15.0\Common\Migration\Outlook
    LastUILanguage: <Not Found>
HKCU\Software\Microsoft\Office\15.0\Common\Toolbars\Outlook
    LastUILanguage: <Not Found>
HKCU\Software\Microsoft\Office\15.0\Outlook
    LastUILanguage: 3082
AddInLoadTimes
Addins
    Apple.DAV.Addin
    avast.AsOutExt
    ColleagueImport.ColleagueImportAddin
    Microsoft.VbaAddinForOutlook.1
    OneNote.OutlookAddin
    OscAddin.Connect
    OutlookChangeNotifier.Connect
    Search.OutlookToolbar
    UmOutlookAddin.FormRegionAddin
Appointment
Appointment Request
Appointment Response
AutoDiscover
    RedirectServers
Contact
Display Types
    Balloons
Message
Office Explorer
Options
    Calendar
    General
        LastUILang: 3082
    MSHTML
      International
    Reminders
Perf
    RoamingStreamsCache
      1B86AA78E73FAC43A5DB0FEDF8AEC132
      27E892D36AE26F43951965924DE62881
      2C6DFABD29C58E43AC228E2FA9C726D4
      6338C7D4B9395045B3E9123A60868011
      A11F6597EB2FE24B898983591C704216
      B699EE5EC03FF94BA0BAD62D6E7D8F2B
      C0EA7EC50D52024BAB48C26EEC76148C
      D3E5E49672CE024E8AD8394EE56AC13C
      D53ECC084747FF40B69CE8BC8569AC47
Preferences
Printing
Profiles
    Pedro M Davila
      0a0d020000000000c000000000000046
      0c1cfef1d66fe04594f7749a06451614
      12154a8f4defeb4eb1d6e458048e56d4
      13dbb0c8aa05101a9bb000aa002fc45a
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      1f1d53d9861b8142bc0dbdea29edaaf6
      2d649a90af183e499b7819646b31f314
      30c900fce395bc44b13c83276886c106
      3517490d76624c419a828607e2a54604
      357e19fc3ab27b4e9bd9cf5c15a45bd6
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      5d907fd4f80e9d499fcb2665421bdd09
      5dd239710e234d428f12a7bc5fe3fef8
      682ff9621b724040b0b7a625785fe21c
      8503020000000000c000000000000046
      859c451ffda3b348a9b6c6ae25378b70
      8c27550e63df2449809d0820e9322208
      9207f3e0a3b11019908b08002b2a56c2
      92396cadf7c6fe439b97da2b994ca444
      9375CFF0413111d3B88A00104B2A6676
        00000001
        00000002
        00000004
        00000005
        00000006
      a667fea1e3efe249a72f1f3fd951a565
      c8a2db0f78e732428fb3bbd3951f4ccc
      cc3d97b0bb160449be76369048fd57bf
      cff756223ae64d4ab524d1c900f4471e
      ddb0922fc50b8d42be5a821ede840761
      e339afbc374eaa49be8ee55b89eabf73
      eca8e90edd5e7642a94f20cdfb76cf06
      f86ed2903a4a11cfb57e524153480001
Resiliency
    CrashingAddinList
    DisabledItems
    DoNotDisableAddinList
Search
    Catalog
Security
Setup
SQM
Today
    Folders
UserInfo
HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_Core
HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_Intl
HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialConnector
HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialProviderFB
HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialProviderLI
HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialProviderMOSS
HKCU\Software\Microsoft\Office\8.0\Outlook
    LastUILanguage: <Not Found>
HKCU\Software\Microsoft\Office\Outlook
    LastUILanguage: <Not Found>
Addins
    ColleagueImport.ColleagueImportAddin
    iTunesAddIn.CalendarHelper
    OscAddin.Connect
    TelemetryAddin.Connect
SocialConnector

Hello davilapm,
Thanks for using Apple Support Communities.
If you are having issues with iCloud Calendar on your Windows PC, then I'd like you to please follow the troubleshooting in the article linked to below. The reports you are sending are a great help to our engineering team.
Get help using iCloud Calendar - Apple Support
Take care,
Alex H.

Outlook 2013 and MS Exchange Sync'd with iCloud

I am using Outlook 2013 and my email is synced with MS Exchange. Can I sync my Contacts with Outlook 2013 and iCloud since I have MS Exchange?

Here's the official word from Apple Support, video is not a supported photo format:
http://support.apple.com/kb/HT4486
-Doug

Cisco Prime Infrastructure - I can't see the hardware virtual image when I selected a device managed by Prime Infrastructure. See attached picture

My Cisco Prime Infrastructure ver. 1.2.1.12
Cisco Prime Infrastructure - I can't see the hardware virtual image when I selected a device managed by Prime Infrastructure. See attached picture.
Please let me know how to access or enable the feature.
Thanks,
Tek

This is by no means a full solution, but deleting and re-adding only takes a few minutes if you use the "Export Device" and "Bulk Import" features from the Device Work Center. You can export the desired devices to a CSV file, delete them, then import from the CSV.
Of course, you might lose historical data when deleting the devices, but I'm guessing that's not as relevant since the devices themselves have been replaced by different hardware.

Drafts folder relocation Outlook 2013 and Gmail IMAP and multiple saves to trash folder

Hi,
I have Office professional 2013 32 bit running on Win 7 64bit. I have an issue that I know has been discussed but I see no resolution.
The drafts are saved on the server not locally and the trash folder fills with multiple copies of the draft, the number of copies appears to relate to the time of editing the draft. I have to go in and delete these copies in Trash after writing an email.
Outlook 2013 does not allow me to remap the drafts folder I click unsubscribe and it says the folder is a special folder and cannot be unsubscribed in Outlook. I use the account on my iPhone and this allows me to unsubscribe from the folder.
Has anyone found a solution or is anyone working on a resolution for this problem?
Best regards,
Clive
Regards, Clive

I am having a similar problem with trash receiving multiple copies of some drafts. In last 20 minutes 19 copies of a draft have been included in trash. It seems to happen when I view a draft --but not solely
Using Outlook 2013 with IMAP GMail on windows 7 on a laptop. It synchs with my IPHONE. Yesterday I called Dell Support. They said it was a virus -- though a thorough scan found one item --it was deleted and problem continues.

Outlook 2013 and iCloud 3.0 won't sync configuration - on PC

Hi, hope anyone can help me please!
I got a new PC with windows 7 and Office H&O 2013. The first time I installed icloud 3.0 it worked perfectly. Then my phot streaming stop updating, it just didn't download the new photos from my iphone 5 not even my ipad. After that, Outlook crashed and my contacts, calendars and so on, didn't sync. When I tried to apply the sync this message keeps showing:
I finally manage to sign off the session in icloud by forcing the uninstall through windows control panel. After that, Office crashed! I had to install again the Office twice! Then again icloud, but had to do try installing it at least 3 times before it crash. Finally got running iCloud, signing out, singin in again; activated Mail, contacts, etc again and then in the middle of the process it crashed again and asked me to send I report, the following:
No se ha podido iniciar la configuración debido a un error inesperado.
Error: 0x8004010F: ZebraMapiCopySession::CreateZebraMessageStore: CreateMessageService failed
AppleOutlookDAVConfig version: 4.4.22.0
Windows version (6.1.7601): Windows 7 Professional Service Pack 1 (build 7601), 64-bit Local app data directory test: Pass Temp directory test: Pass Account GUID: 898C87FC-EB69-432A-942C-E7EFB0072A7B
Cache Size: <Not found>
Outlook version: 15 (15.0.4420.1017), x86 Outlook location (installed): C:\Program Files\Microsoft Office 15\root\office15\outlook.exe MAPI location: C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesCommonX86\SYSTEM\MSMAPI\3082\MSMAPI32.DLL
MAPI logon succeeded
Message Stores Table:
Archivo de datos de Outlook(default), 4E495441F9BFB80100AA0037D96E0000
Archivo de datos de Outlook, 4E495441F9BFB80100AA0037D96E0000
Contents of C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesCommonX86\SYSTEM\MSMAPI\3082\mapisvc.inf
<Not found>
Contents of C:\windows\system32\mapisvc.inf
[Services]
MSFAX XP=Fax Mail Transport
DPSRVC=Privacy Manager for HP ProtectTools [Default Services] MSFAX XP=Fax Mail Transport DPSRVC=Privacy Manager for HP ProtectTools [MSFAX XPP] PR_PROVIDER_DLL_NAME=FXSXP.DLL PR_RESOURCE_TYPE=MAPI_TRANSPORT_PROVIDER
PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
PR_DISPLAY_NAME=Fax Mail Transport
PR_PROVIDER_DISPLAY=Fax Mail Transport
[MSFAX XP]
PR_DISPLAY_NAME=Fax Mail Transport
Providers=MSFAX XPP
PR_SERVICE_DLL_NAME=FXSXP.DLL
PR_SERVICE_SUPPORT_FILES=FXSXP.DLL
PR_SERVICE_ENTRY_NAME=ServiceEntry
PR_RESOURCE_FLAGS=SERVICE_SINGLE_COPY|SERVICE_NO_PRIMARY_IDENTITY
[DPSRVC]
Providers=DPABPR
PR_SERVICE_DLL_NAME=DPCONT.DLL
PR_SERVICE_ENTRY_NAME=ServiceEntry
PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY
PR_SERVICE_SUPPORT_FILES=DPCONT.DLL
PR_DISPLAY_NAME=Privacy Manager for HP ProtectTools [DPABPR] PR_PROVIDER_DLL_NAME=DPCONT.DLL PR_RESOURCE_TYPE=MAPI_AB_PROVIDER PR_PROVIDER_DISPLAY=Trusted Contact List
Contents of c:\windows\Sysnative\mapisvc.inf
[Services]
DPSRVC=Privacy Manager for HP ProtectTools APLZODSERVICE=iCloud [Default Services] DPSRVC=Privacy Manager for HP ProtectTools [DPSRVC] Providers=DPABPR PR_SERVICE_DLL_NAME=DPCONT.DLL PR_SERVICE_ENTRY_NAME=ServiceEntry
PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY
PR_SERVICE_SUPPORT_FILES=DPCONT.DLL
PR_DISPLAY_NAME=Privacy Manager for HP ProtectTools [DPABPR] PR_PROVIDER_DLL_NAME=DPCONT.DLL PR_RESOURCE_TYPE=MAPI_AB_PROVIDER PR_PROVIDER_DISPLAY=Trusted Contact List [APLZODSERVICE] PR_SERVICE_DELETE_FILES=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_SERVICE_DLL_NAME=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_SERVICE_SUPPORT_FILES=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_DISPLAY_NAME=iCloud
PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY|SERVICE_SINGLE_COPY
PR_SERVICE_ENTRY_NAME=APLZODServiceEntry
Providers=APLZODMP
[APLZODMP]
PR_PROVIDER_DLL_NAME=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_DISPLAY_NAME=iCloud
PR_PROVIDER_DISPLAY=iCloud
PR_RESOURCE_FLAGS=STATUS_DEFAULT_STORE
PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
Contents of HKLM Software\Microsoft\Office
HKLM\Software\Microsoft\Office\15.0\Outlook
Capabilities
FileAssociations
    StartMenu
    URLAssociations
InstallRoot
HKLM\Software\Microsoft\Office\Outlook
Addins
    Apple.DAV.Addin
btmoffice.Connect
DPOfcX.ComposeRibbon
DPOfcX.FormRegionAddIn
OutlookChangeNotifier.Connect
Search.OutlookToolbar
FormRegions
    IPM.Appointment
    IPM.Note
Contents of HKCU Software\Microsoft\Office
HKCU\Software\Microsoft\Office\15.0\Common\General
LastUILang: <Not Found>
HKCU\Software\Microsoft\Office\15.0\Common\LanguageResources
UILanguage: 3082
UIFallback: ( 0;3082 )
UISnapshot: ( 3082 )
InstallLanguage: 2058
PreviousInstallLanguage: 2058
HKCU\Software\Microsoft\Office\15.0\Common\Migration\Outlook
    LastUILanguage: <Not Found>
HKCU\Software\Microsoft\Office\15.0\Outlook
    LastUILanguage: 3082
AddInLoadTimes
Addins
    Apple.DAV.Addin
btmoffice.Connect
ColleagueImport.ColleagueImportAddin
DPOfcX.ComposeRibbon
DPOfcX.FormRegionAddIn
iTunesAddIn.CalendarHelper
Microsoft.VbaAddinForOutlook.1
    OneNote.OutlookAddin
OscAddin.Connect
OutlookChangeNotifier.Connect
Search.OutlookToolbar
UmOutlookAddin.FormRegionAddin
Appointment
AutoDiscover
    RedirectServers
Contact
Display Types
    Balloons
Message
Note
Office Explorer
Options
    Calendar
    General
        LastUILang: 3082
    MSHTML
      International
    Reminders
    Spelling
Perf
RoamingStreamsCache
02109F6E95E79744BF75E27F0317B41C
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7D83F5C0A1077945BBC5410AAE45563C
9998A634B4B4474AAA6E4AC900A29E80
9A5DE4E137349F48A3E9814B4C58D81A
D89FE10753DFB14B96AEB83E5988FED5
F60E43293FBB094E812FB008CE5E8925
Preferences
Profiles
    Outlook
LastUILanguage: <Not Found>
09d6174a52a9c44fb574b69c0329b1ae
0a0d020000000000c000000000000046
12b36c3f48e38249bef5dab3f4eb690e
      13dbb0c8aa05101a9bb000aa002fc45a
27b0437d62f49346a54ba59a73b9d351
2c1403dddea54e418cf0be9646f79c5c
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7b2d448bbe8ad744a1faa19ed44c00d0
8503020000000000c000000000000046
867ea88293030b4ea89fa804ed3406a1
8b5137d8793dd64a9ee84ba89dc8b117
8bf6ce84f5f12e48901aa28d1f703316
9207f3e0a3b11019908b08002b2a56c2
9375CFF0413111d3B88A00104B2A6676
        00000001
        00000002
        00000003
        00000004
        00000006
        00000008
        00000009
9a900960ba0a0546aa1f732907ecfd08
a38332f2b7c68641b514c8b540583acc
b2cb73519608994881c87ceaa70a79dc
      b53b20348a24a24aa58388d0e1888cda
c080ddae40aa3c42a10789bdc4357571
d9b2eec8e2cc39438697d31f37b66dcf
ddb0922fc50b8d42be5a821ede840761
e1c801573c14824eb52ef0830bd5a7a2
eceadfda627efc40a06f2a9a7f77cee7
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f86ed2903a4a11cfb57e524153480001
fa5e4e50da77e942883393da177a0e00
Resiliency
    DisabledItems
Search
    Catalog
Security
Setup
SQM
Today
    Folders
UserInfo
HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_Core HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_Intl HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialConnector HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialProviderFB HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialProviderLI HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialProviderMOSS
HKCU\Software\Microsoft\Office\8.0\Outlook
    LastUILanguage: <Not Found>
HKCU\Software\Microsoft\Office\Outlook
    LastUILanguage: <Not Found>
Addins
ColleagueImport.ColleagueImportAddin
iTunesAddIn.CalendarHelper
SocialConnector
After sending this report, tried one more time to sync, but then again the same message as in the first image.
Please, please someone help me!! It is useless to have my devices unsync!

Two more things:
First, sorry for the bad spelling, grammar, and all of that. English isn't my first language and I'm so frustrated at this point I'm not paying any attention to it. Sorry!
Second, after trying to repair again the icloud 3.0 through the Control Panel of Windows, guess what? It made Offce to crash again! Now I will have to install it again.
=(

Outlook 2013 and Exchange 2007 not always syncing read status of a message

Out users are experiencing this issue from time to time. Outlook 2013 is using Exchange mailbox as default storage (Exchange 2007 SP3). Sometimes it shows that Inbox has one or few unread messages (Inbox name is bolded and there is a number near it). But
a user can't find any unread messages in the inbox. If he logs to his mailbox via OWA, then he can find those unread messages. But they are marked as read in the Outlook. So it seems Outlook 2013 has issues syncing with Exchange 2007 as we have never experienced
such issues when using Outlook 2007 with the same server.
Any hints on how to make this thing go away, other than instructing users to log via OWA and mark unread messages as read?

Hi,
Switch to Exchange Online Mode, does the issue persist?
It seems to be a sync issue between Outlook and Exchange, make sure the Internet connection is good. Let me know if the issue persist after clicking
Send/Receive All Folders button.
Try to run Scanpst.exe to repair the local data file in case the data file has been corrupted:
http://support.microsoft.com/kb/272227
Regards,
Melon Chen
TechNet Community Support

Sync calendar and contacts between Outlook 2013 and iPhone 4

I am trying to sync my calendars and contacts between Outlook 2013 (Office 365 Home Premium) and my iPhone 4 (iOS 7.0.4). I have created a confusing mess for myself and do not recognize all of the calendars that appear in Outlook or the iPhone. I
abandoned the use of the iCloud because the iCloud calendar invitations my coworkers received in MS Outlook are too confusing to read.
Is there a proven process for syncing when i add a new contact or calendar event in one device so that it shows up simultaneously in the other? If the process is too laborious, is there an Outlook add-on?
I have tried the Exchange ActiveSync but I can't get this to work smoothly. I can't move recurring calendar events that started in the past. Further, I have to navigate 2 separate data files in outlook to find the right calendar or inbox.
I am not sure if Exchange and Exchange ActiveSync are the same or not.
Additionally, this is a private domain address (my work email).

Hi,
Basically, Exchange ActiveSync and Exchange are two different sets of protocols, but both of them have the feature to sync contacts and calendars between different devices.
If your company provides an Exchange account for you, just setup it in Outlook Client, it will sync the contacts and calendars between clients and the Server.
If you have an Outlook.com(Hotmail) or any other email account that supports Exchange Activesync, just set it up in Outlook, the contacts and calendars will also sync.
As for iPhone, just make sure it also uses the same protocol.
If there's anything wrong with the account sync on PC, rename the current data file to ".old", let Outlook create a new one to sync, or we can create a new profile to setup the account:
http://support.microsoft.com/kb/829918/en-us
Regards,
Melon Chen
TechNet Community Support

Outlook 2013 and Outlook 365 on Windows 7: Can't set up Verizon email

I am running WINDOWS 7 and OUTLOOK 2013. I have Office 365, too.
I have followed every screen shot scrupulously and I have had Verizon take over my computer three times, with no success over the past three months since I purchased a new Dell Latitude.
When I use the "test account settings" or click next on the Pop and IMAP Acccount settings dialog, i get a SMPT error:
Send test e-mail message: The operation timed out waiting for a response from the sending (SMTP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).
Spoiler (Highlight to read)
Spoiler (Highlight to read)
Can someone PLEASE help? Could this have something to do with Office 365?

Check your security software, make sure it's not set to scan your outgoing messages. This can hold up the sending process and cause it to time out.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Changing outlook 2013 contact so they will not receive winmail.dat files - missing settings

trying to change email properties of a contact in outlook 2013 who keeps receiving winmail.dat from one of our guys , trying to get to internet format to change that setting.
I have made the registry change suggested here http://www.slipstick.com/outlook/use-outlooks-contacts-contact-cards/
but though I can get to properties now, I still do not see Internet Format.
I do not even see it when I create a new contact.
what am I missing?

Hi,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
Best Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

How to sync outlook 2013 and iCal

Hi there!
So, at work I use a windows computer cause our company's applications don't run on a mac. But at home and mobile, everything is Mac. To organize my agenda I use my iCloud calendar. When I'm at work and have to input something in my calendar, I have to either get my iPhone out of my pocket or log into the browser version of iCloud and input it there. I use a company based e-mail (not an outlook account) managed through outlook 2013 office app, and I noticed that it also has a calendar you can input your appointments, set meetings and etc. My question is: Is there a way to sync both iCal app and the Outlook app so that everything I input at home (in a Mac) shows up at work (in Outlook) and vice-versa? This would make life so much easier cause I won't need to keep switching between apps.
Thank you all!
Rafael M.

MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
http://www.apple.com/support/macbookpro
http://www.apple.com/support/ical
http://www.apple.com/support/iphone

Outlook 2013 (and up) squashing images when received on certain devices.

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