Outlook 2013 cached mode "mail to keep offline" - does this setting affect archive mailbox or Office 365 hosted archive mailbox?

I have an Exchange 2013 Hybrid environment with Exchange 2007 in coexistance mode as well as Office 365. We are hosting the majority of our Exchange accounts on-premise (migrating them from 2007), and most (soon to be ALL) Archive mailboxes in Office 365.
I have through Group policy set the policy "Select Cached Exchange Mode sync settings for new profiles" to 6 months. This works fine for the contents of the regular mailbox, but the setting is NOT being set at all for the Online Archive mailbox,
whether or not it is hosted on-premise or in Office 365. Is this the expected behavior?
Another question: Is it possible to have the regular mailbox in cached mode and the archive in Online mode or vice versa?

Hi,
The key to your questions is: Archive mailboxes are online only, they cannot be cached for offline viewing, so you can keep your regular mailboxes offline(In Cached Exchange Mode) or Online, but cannot switch Archive mailboxes to Offline.
The whole idea of the archive mailbox is to keep your "online" mailbox with recent / important mails small and accessible on and offline. The archive mailbox is intended to store older / less important emails which are not neccessary to access immediately.
One important reason of archive mailbox is to prevent the growth of offline files.
Regards,
Melon Chen
TechNet Community Support

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Outlook 2013 set cached mode "Mail to keep offline" to All for existing Outlook profiles via GPO or registry changes

We recently migrated from Office 2010 to Office 2013. An annoying change is Outlook's "Use Cached Exchange Mode" setting that changes the previous setting of all email to partial email based on how old emails are. This is confusing
for end users because if they have a 1GB mailbox size limit and they look at the properties of their mailbox, it shows the cached amount which is always then less than the full amount. While they have a 1GB limit, the properties of their mailbox
might say 700MB because that's all that is cached, but meanwhile they can't send because they are actually over 1GB on the server side.
I want to set this cache setting to "All" for EXISTING profiles and new profiles. I think I can do it with GPO for new profiles, but I don't see a way to set it for existing profiles. I assume I have to do this with a registry setting.

Hi,
The cached mode Sync Slider setting is maintained in the Outlook profile settings in the Windows registry. If you want to administer this setting via group policy, you can use the group policy templates, which are available from the Microsoft Web site. The
group policy template files are Outlk15.admx and Outlk15.adml. If you use group policy to manage this setting, the following registry data is utilized by Outlook.
Key: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\15.0\Outlook\Cached Mode
DWORD: SyncWindowSetting
Value: integer value (Decimal) specifying the number of months (use only the following values)
0 = All (entire mailbox)
1 = One month of mailbox items
3 = three months of email items
6 = six months of email items
12 = twelve months of email items
24 = twenty-four months of email items
Refer from
http://support.microsoft.com/kb/2733062
Hope this will be helpful for you.

Can Outlook 2013 cached mode disabled work offline?

Hello
I would like to please someone help me to resolve a concern. I have a client Outlook 2013 cache mode disabled by policy, however when you need to open Outlook without connecting to any network, is not possible and a message that the server is not online.
Is there a way to change this behavior and that an Outlook client that has disabled the cache can work offline?
Many thanks

Hi
No, that is what cached mode is used for.
You can use OWA offline if you are disabling cache mode with policy.

"Sent Items" folder can not be synced up in time for Outlook 2013 cache mode

Hi,
I found a strange problem in Outlook 2013 cache mode. Hope anyone can help me find out if it is the new design of outlook 2013 or outlook 2013 issue.
I am using Exchange 2013 and Outlook 2013 client. I created two outlook profiles in two machines separately with a same exchange user, the difference for the two profiles is one is in cache mode, and the other is in uncache mode.
I launched outlook using the profiles in the two machines, go to "Sent Items" folder, I assume there are some messages in this folder in your mailbox, do below steps:
1. modify one of the messages in the "Sent Items" folder from the profile in cache mode, in this case, the changes to the message will be synced up to the profile which is in uncache mode immediately.
2. modify another messages in the "Sent Items" folder from the profile in uncache mode, in this case, the changes will never be synced up to the profile in cache mode.
In the second action above, even if I clicked "Send/Receive" button, and waited for whole night, the changes was not synched up to the cached mode side. The way I can get the latest changes to the "Sent Items" folder is "clear
offline items" and click "Update folder" or I need to remove and create the profile again.
All in all, the changes to the items in "Sent Items" folder of Outlook 2013 which was did from cache mode will be synched up to exchange server side immediately, but the changes which was did from exchange server side will
never be synched up to the cache mode side unless the end-user clear the offline items and update folder or create a new profile again.
Any help would be appreciated, thanks in advance!
Best Regards, Emily

The first behavior is by design even in the previous version of Office.
"1. modify one of the messages in the "Sent Items" folder from the profile in cache mode, in this case, the changes to the message will be synced up to the profile which is in uncache mode immediately."
Uploading local changes ---- By default, when you make a change locally, that change is synced to the server after 15 seconds. When you make another change within those 15 seconds, then the timer is reset again. As now you
could in theory hold off synchronization indefinitely, there is the maximum timer. This timer is started after the first change that you made and when it reaches 60 seconds, then a synchronization will occur to upload all the changes that you have made thus
far, no matter how many seconds are left on the upload timer.
However, in second section, this should be a downloading server changes
behavior ---- When a server side mailbox change occurs, Outlook is notified by the Exchange server of this change. By default, Outlook will then wait 30 seconds before synchronizing these changes. If there are any other changes occurring
at the server level within these 30 seconds, then these changes are downloaded at the same time as well.
At this time, please directly modify the message in sender items folders through Web-based access and then wait over 30 seconds to check if the items changes from cache mode profile. Please also test if we can reproduce that in other folder.
Let me know the result. Thanks.
Cheers,
Tony Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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[email protected]

Outlook 2013 IMAP Email Account Setings - What Is The "Mail To Keep Offline" Slider

I've just set up some IMAP accounts in Outlook 2013 and in POP And IMAP Account Settings there is a sliding control called
Mail To Keep Offline which is currently set to All.
I'm a little confused as to what this slider controls and how? Presumably it controls which emails are synced to the server but if for example I set it to 24 months does it mean that all email up to 24 months old is synced to the server or
all email over 24 months old is synced to the server.
The lack of help in the product on this is not very good.

This new feature is called Data Based Sync Slider. This allows you to limit the amount of data that is synchronized locally to your OST. The purpose of the slider is to make Outlook usable on devices that have limited or small amounts of local
storage. ---- (1/3/6/12/All month)
If you set it to 24 months, the email up to 24 month would not sync/cache to your local OST file, all old messages would stay at server.
Cheers,
Tony Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please contact
[email protected]

Office 365 hosted Exchange Outlook 2013 "The resource you are trying to use is located on an unsupported version of Microsoft Exchange"

I have Outlook 2013 downloaded from my Office 365 account and am getting the error "The resource you are trying to use is located on an unsupported version of Microsoft Exchange". I have added all the steps I have followed so far below.
We changed over to the Office 365 hosted Exchange from 2003 Small Business Server yesterday. I have backed up my Outlook 2010 then uninstalled all Office applications and rebooted.  Then downloaded the Office 2013 suite from my account
and installed it.  Ran the desktop setup to "Set up your desktop applications to work with Office 365."  Went to the control panel and launched the mail tool, made the
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OK. So we solved the problem. At least in my case.
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I have been told my macbook does not have enough gb for Lion. and that i can not keep my mobile me mail without lion. so does this mean I have to drop mobile me and get another email address?

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Custom Site MailBox for Office 365 SharePoint 2013 online

Is it possible to create programmatically create site mailbox for Office 365 SharePoint 2013 online?
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Exchange 2010 + Outlook 2013 = Items deleted from inbox, Keep Re-Appearing. (Cached mode outlook only)

Hey Team,
We have a single user who when she deletes items from the Inbox they re-appear (in the inbox), if she is running in cached exchange mode. The items do not re-appear in OWA.
She is not experiencing any network connectivity issues
We have rebuilt her MAPI profile including deleting all existing OST files
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She is the only user with the issue
There are no Sync issues
As soon as we disable cached exchange mode this issue immediately goes away, she is running Office 2013 RTM.
Any Ideas,
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Robert
Robert

Hi Robert,
If change another PC to configure her mailbox within outlook 2013, is there the same issue?
In addition, you can try to move her mailbox to another database and check if any helps.
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Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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Send file as email not working when Outlook 2013 is default mail client

Have Adobe Reader XI 11.0.2 installed. Running Windows 7 Pro 64 bit with Office 2013 installed. When I set Default E-mail Application to Microsoft Outlook from Preferences I receive the following error trying to send any file as an e-mail:
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Exchange 2013 cached mode and Exchange 2010

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We have issues with Outlook 2013 not getting new emails in inbox unless its restarted. It works fine when cache is turned off. The users are on same LAN as single Exchange 2010 backend server.
Any ideas please?
Celtic

Hello,
Please describe your environment detailedly.
Please click send/receive to check the result when you use cached mode.
Please check if there is any sync issue.
Please open outlook, click folder list at the bottom of left panel.
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Outlook 2007 cached mode receiving emails

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http://support.microsoft.com/kb/312336/en-us
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Exchange 2010 & Outlook 2010 - Cached Mode "okay" work well for you?

Hi All,
On our Client Laptops/PCs we disabled cache mode a long time due to issues experienced with a combination Delegates and Cached Mode occasionally affecting Calendaring. We'd end up with vanishing appointments, etc.
What I'd like to know from you is if you've had a positive experience with Exchange 2010 & Outlook 2010 32bit. If you could impart any gotchas, etc. Our environment is fairly vanilla with a total of 1500 Users.
Thank you very much for your time,
Mr Mister

Hi,
I am using myself outlook 2007 over than WAN (VPN) connection with Exchange 2010 SP2 with about 3 GB mailbox and i personally have not faced any issues. Also, we have about 600 usres with more than 2 GB mailboxes using Outlook 2010 in online mode and
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Outlook 2013 cached mode "mail to keep offline" - does this setting affect archive mailbox or Office 365 hosted archive mailbox?

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