Outlook 2013 can't communicate with Exchange 2013

we're just finishing migration to Exchange 2013 and found some Outlook 2013 clients (migrated from Exchange 2010) can't communicate with Exchange 2013. even if i recreate the Outlook profile.
what worked is to reinstall Office 2013. just want to get ideas why a reinstall fixed the problem.
same outlook proxy is there in the account settings.

Hi,
What was the symptom that Outlook couldn't communicate with Exchange 2013? Could you please detail this a bit?
If the Account Settings are completely same before and after the reinstallation, we can say the cause is not on the Exchange side. While I can't guarantee the root cause based
on the provided information. A reinstallation fixes the corrupted or missing components/files in Office, but it's hard to say what has been fixed during the reinstallation.
If you still have some Office 2013 clients that have not been reinstalled, try to run Microsoft Office Configuration Analyzer Tool to quickly identify problematic configurations in Outlook:
https://www.microsoft.com/en-us/download/details.aspx?id=36852
Regards,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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OUtlook 2013 can not connect to exchange 2013 after exchange maibox member of DAG failed.

hi ALL
OUtlook 2013 can not connect to exchange 2013 after exchange maibox member of DAG failed.
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2 cas Servers
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please support
thanks

Hi,
According to your description, I understand that Outlook client cannot connect to Exchange server 2013 while one member of DAG failed.
If I have misunderstand your concern, please do not hesitate to let me know.
I want to double confirm whether all account store in MBX1 experience this issue, users in MBX2 works fine.
Please run following command to double check the database status:
Get-MailboxDatabase –Status | select Name,Mounted,MountedOnServer
If it works in OWA, the issue may be related to Outlook side. Please run “Test E-mail AutoConfiguration” and “Outlook Connection Status” to get more details, expecial the setting of proxy server, it’s more helpful
for further troubleshooting.
Additional, please try to recreate a profile for testing. Besides, please move active DB back to MBX1.
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Hi,
Did you get any error messages?
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External outlook clients can't connect to Exchange 2013

Currently running server 2012 r2 and exchange 2013 sp1...
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Thanks!
Connecting from a mobile-phone using mail.mail.com works fine.
We are using a self-signed certificate for testing purposes..

Testing Outlook connectivity.
The Outlook connectivity test failed.
Additional Details
Elapsed Time: 941 ms.
Test Steps
Testing RPC over HTTP connectivity to server mail.mail.com
RPC over HTTP connectivity failed.
Additional Details
Elapsed Time: 941 ms.
Test Steps
Attempting to resolve the host name mail.mail.com in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: xxx.xxx.xx.x
Elapsed Time: 535 ms.
Testing TCP port 443 on host mail.mail.com to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 176 ms.
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Additional Details
Elapsed Time: 229 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server mail.mail.com on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: CN=mail.mail.com, Issuer: CN=mail.mail.com.
Elapsed Time: 154 ms.
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
Host name mail.mail.com was found in the Certificate Subject Common name.
Elapsed Time: 0 ms.
Certificate trust is being validated.
Certificate trust validation failed.
Test Steps
The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=mail.mail.com
A certificate chain couldn't be constructed for the certificate.
Tell me more about this issue and how to resolve it
Additional Details
The certificate chain didn't end in a trusted root. Root = CN=mail.mail.com
Elapsed Time: 33 ms.

Outlook can't connect with Exchange 2013 after migration from Exchange 2007

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Hello,
recently we've done a Exchange 2007 sp3 to 2013 sp1. Users can conect perfectly with OWA and with his iphone clients.
But the problem is they can't connect from his Outlook clients (2010, 2013), both internaly and externaly. Always fails with the message: The Connection to Exchange it is not avaliable.... Can't resolve the name of Exchange server.
To try to resolve it we've done:
- Check Outlook anywhere configuration en EAC: it is configure with and external url mail.company.com and internal server.domain.local. The security is the default Negociation, but we've tried all.
- Check the internal dns, there are records for mail.company.com and exchangeserverdomain.local pointing to the exchange local ip. Also there is a public zone company.com with the record mail.caompany.com pointing to the exchange local ip. Also we've made
records autodiscover.company.com and autodiscover.domain.local pointing to the exchange local ip.
- In the public dns from our domain there is the record A and MX pointing our public ip. There aren't any record Autodiscover but we think that the manial conection should work.
Check certificates: we've made a new self-signed certificate including all this internal and external domains and for all services.
- Check Outlook Anywhere block: we've cheked.
Currently server state:
- Old Exchange 07 server can't start, it was in very bad state and we achieved migrate the mailbox to the new server, after that we tried to uninstall, but it crashes with a public folder replication error. We got uninstall all the roles
unless the mailbox. After a restart it can't start.
-The new Exchange 2013 looks great, there isn't any trail of the old server, or we haven't seen anything in the EAC or shell.
I paste below the result of Microsoft Remote conectivity analaizer, with Outlook anywhere test. It is clear that there is a problem with that.
Sorry because the test is in spanish and I translated it with google, from here I only can access the tool in spanish.
We continue to try to resolve the problem.
Thanks to all in advance!
Testing RPC / HTTP connectivity.
Error in testing RPC / HTTP.
additional Details
Elapsed time: 24295 ms.
Test steps
Connectivity Analyzer Microsoft is trying to test Autodiscover for [email protected] .
Error in automatic detection test .
additional Details
Elapsed time: 24294 ms.
Test steps
Attempting each method of contacting the Autodiscover service .
Failed to properly contact the Autodiscover service using all methods.
additional Details
Elapsed time: 24294 ms.
Test steps
Trying to prove possible Autodiscover URL https://empresa.com/AutoDiscover/AutoDiscover.xml
Error in testing this potential Autodiscover URL .
additional Details
Elapsed time: 1509 ms.
Test steps
Attempting to resolve the host name in DNS empresa.com .
The host name is resolved correctly .
additional Details
IP addresses returned : 80.36.252.194
Elapsed time: 507 ms.
Testing TCP port 443 on the host to ensure empresa.com listening or is open.
The port was opened successfully.
additional Details
Elapsed time: 464 ms.
Testing the SSL certificate to make sure it is valid.
The SSL certificate is not exceeded one or more certificate validation checks .
additional Details
Elapsed time: 537 ms.
Test steps
Connectivity Analyzer Microsoft is attempting to obtain the SSL certificate from remote server on port 443 empresa.com .
Connectivity Analyzer Microsoft successfully obtained the remote SSL certificate.
additional Details
Remote Certificate Subject : CN = mail.empresa.com , issuer : CN = mail.empresa.com .
Elapsed time: 454 ms.
Validating the certificate name .
The certificate name was validated successfully .
additional Details
Hostname empresa.com was found at the entrance of the alternative subject name of the certificate.
Elapsed time: 1 ms.
Is validating the trusted certificate .
Validation Error trusted certificate.
Test steps
Connectivity Analyzer Microsoft is trying to build certificate chains for certificate CN = mail.empresa.com .
Could not build a certificate chain for the certificate.
Tell me more about this issue and how to resolve
additional Details
The certificate chain did not end in a trusted root . Root = CN = mail.empresa.com
Elapsed time: 31 ms.
Trying to prove possible Autodiscover URL https://autodiscover.empresa.com/AutoDiscover/AutoDiscover.xml
Error in testing this potential Autodiscover URL .
additional Details
Elapsed time: 21723 ms.
Test steps
Attempting to resolve the host name in DNS autodiscover.empresa.com .
The host name is resolved correctly .
additional Details
IP addresses returned : 46.16.56.40
Elapsed time: 498 ms.
Testing TCP port 443 on the host to ensure autodiscover.empresa.com listening or is open.
The specified port is blocked , not listening or does not generate the expected response .
Tell me more about this issue and how to resolve
additional Details
Network Error communicating with the remote host.
Elapsed time: 21224 ms.
Attempting to contact the Autodiscover service with the HTTP redirect method .
Error when trying to contact the Autodiscover HTTP redirect method .
additional Details
Elapsed time: 606 ms.
Test steps
Attempting to resolve the host name in DNS autodiscover.empresa.com .
The host name is resolved correctly .
additional Details
IP addresses returned : 46.16.56.40
Elapsed time: 14 ms .
Testing TCP port 80 on the host to ensure autodiscover.empresa.com listening or is open.
The port was opened successfully.
additional Details
Elapsed time: 202 ms.
Connectivity Analyzer Microsoft is checking the automatic detection of host empresa.com for an HTTP redirect to the Autodiscover service.
Connectivity Analyzer Microsoft could not get a HTTP redirect response for Autodiscover .
additional Details
Web exception occurred because an HTTP 404 response was received - Unknown NotFound . Headers received: Connection : close Content- Length: 1209 Content- Type: text / html Date: Wed, 12 Mar 2014 15:27:58 GMT Server : Apache/2.2.9 (Debian ) PHP/5.2.6-1 +
lenny3 with Suhosin -Patch X -Powered -By : PHP/5.2.6-1 + lenny3 HTTP Response Headers : Connection : close Content- Length: 1209 Content- Type: text / html Date: Wed, 12 Mar 2014 15:27: 58 GMT Server : Apache/2.2.9 (Debian ) PHP/5.2.6-1 + lenny3 with
Suhosin -Patch X -Powered -By : PHP/5.2.6-1 + lenny3
Elapsed time: 388 ms.
Attempting to contact the Autodiscover service using the method of DNS SRV redirect server.
Connectivity Analyzer Microsoft could not contact the Autodiscover service using the DNS SRV redirect method .
additional Details
Elapsed time: 186 ms.
Test steps
Trying to find the SRV record in DNS _autodiscover._tcp.empresa.com .
Not the Autodiscover SRV record in DNS found .
Tell me more about this issue and how to resolve
additional Details
Elapsed time: 186 ms.
Checking for a CNAME record for Autodiscover in DNS for your domain " empresa.com " to Office 365.
Could not validate the Autodiscover CNAME record in DNS. If your mailbox is not in Office 365 , you can ignore this warning.
Tell me more about this issue and how to resolve
additional Details
No Autodiscover CNAME record for your domain ' empresa.com ' .
Elapsed time: 268 ms.
jspt

Hello,
We have the Self-signed certificate that comes with Exchange, and we've created a new self-signed including all our domains mail.company.com, domain.local, exchange13.domain.local, autodiscover.company.com, autodiscover.domain.local.
below I print you the result os the comand Get-ClientAccesServer | fl . Now we've configured a SPC objetct folow the instructions of Wizard
Exchange Server Deployment from Microsoft. We've executed the commands in our new Exchange 13, but can't did it in the old Exchange:
$AutodiscoverHostName = "autodiscover.contoso.com"Get-ExchangeServer | Where {($_.AdminDisplayVersion -Like "Version 8*") -And ($_.ServerRole -Like "*ClientAccess*")} | Set-ClientAccessServer -AutoDiscoverServiceInternalUri https://$AutodiscoverHostName/Autodiscover/Autodiscover.xmlThis is the result of
RunspaceId                           : 89c86f8e-d156-4480-b31d-59215976879b
Name                                 : EXCHANGE13
Fqdn                                 : EXCHANGE13.domain.local
ClientAccessArray                    :
OutlookAnywhereEnabled               : True
AutoDiscoverServiceCN                : EXCHANGE13
AutoDiscoverServiceClassName         : ms-Exchange-AutoDiscover-Service
AutoDiscoverServiceInternalUri       : https://autodiscover.company.com/Autodiscover/Autodiscover.xml
AutoDiscoverServiceGuid              : 77378f46-2c66-4aa9-a6a6-3e7a48b19596
AutoDiscoverSiteScope                : {Nombre-predeterminado-primer-sitio}
AlternateServiceAccountConfiguration :
IsOutOfService                       : False
WorkloadManagementPolicy             : DefaultWorkloadManagementPolicy_15.0.825.0
Identity                             : EXCHANGE13
IsValid                              : True
ExchangeVersion                      : 0.1 (8.0.535.0)
DistinguishedName                    : CN=EXCHANGE13,CN=Servers,CN=Exchange Administrative Group
                                       (FYDIBOHF23SPDLT),CN=Administrative
Groups,CN=First Organization,CN=Microsoft
                                       Exchange,CN=Services,CN=Configuration,DC=domain,DC=local
Guid                                 : e83055fe-217b-4ed6-9cd0-7711097baf99
ObjectCategory                       : domain.local/Configuration/Schema/ms-Exch-Exchange-Server
ObjectClass                          : {top, server, msExchExchangeServer}
WhenChanged                          : 09/03/2014 12:46:07
WhenCreated                          : 08/03/2014 19:15:54
WhenChangedUTC                       : 09/03/2014 11:46:07
WhenCreatedUTC                       : 08/03/2014 18:15:54
OrganizationId                       :
OriginatingServer                    : severdc.domain.local
ObjectState                          : Unchanged
I hope this stuff can help you.
Thanks!!
jspt

Outlook 2013 can't connect to Exchange 2013 SP1

Hello,
I've already asked that question on Exchange 2013, now I'd like to ask it again in regard to Exchange 2013 SP1.
The question i s very easy: suppose I have just installed Exchange 2013 SP1 (in a Win2012 R2 domain) with three mailboxes (user1, user2, user3). I can successfully run ecp and owa for all users...
...but when I'm starting Outlook 2013 and trying to set up a profile manually, for example, [email protected], Exchange 2013 Sp1 keeps saying "Outlook can't log on...The name cannot be resolved."
In Exchange 2013 this could be fixed by adding the server's ip address to its Hosts file, but I thought it was a bug and it would be corrected later or sooner... Now the same problem with Exchange 2013SP1...
Would anybody please tell me is there anything special I must do to connect to Exchange 2013SP1 via Outlook 2013 (not Outlook 2013SP1 - without MAPI over HTTP)??? If yes what articles can I read about it?
Thank you in advance,
Michael

Hi,
When we automatically configure the account, Autodiscover service will help Outlook find the new type and we don't need to run the command to get the mailbox GUID until we manually configure the profile.
For more information, you can refer to the following article:
http://technet.microsoft.com/en-us/library/bb124251(v=exchg.150).aspx
"Through the Autodiscover service, Outlook finds a new connection point made up of the user’s mailbox GUID + @ + the domain portion of the user’s primary SMTP address."
Thanks,
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Angela Shi
TechNet Community Support

Agenda can not communicate with Exchange server

Hello,
Whenever I start my agenda app on my MBP, I get the message: Agenda can not store the agenda <name> on the Exchange server. I use Office 365's Exchange server. When I use Outlook to communicate with te same Exchange server, there is no problem, but I like to use the native Apple Agenda app.
Anybody got the same problem, and more important, the solution?

Justin, I don't know if this will help but I do remember running into this in the past.
I ended up setting up my mail using our webmail server. Also instead of using my email address I used my login credential in front of the @. Our login credential is not the same as our email. So instead of [email protected] I went with [email protected] and used my password for password at setup of an exchange account. This worked like a charm.

Can we connect Outlook with Exchange 2013 with the default Self-signed certificate?

Hi,
the question is very simple, but after several days searching in this forums and in the web I have not been able to find a definitive answer YES or NOT. I know that Self-signed certificates are not for a production enviroment and only for labs and we must
purchase a third party certificate or get one from a internal CA.
Anyone can answer this question with no doubt?
Thanks in advance!
jspt

Hi Abhi,
I wrote this question because in a recent migration to 2013 from 2007 we've found with this problem: you can view it in the post http://social.technet.microsoft.com/Forums/exchange/en-US/1ddd1e81-1061-4461-95dd-13de653ef8fe/outlook-cant-connect-with-exchange-2013-after-migration-from-exchange-2007?forum=exchangesvrdeploy.
Also I have installed a new exchange 2013 in a lab enviroment and I also have unabled to connect from a Outlook 2013. The problem is the same Outlook is unable to detect the exchange server. Many people in this forums told me that have to be a certificate
problem and for that I posted this question. Honestly, I don't know how to do for Outlook can be connect with Exchange 2013. I don't know what I'm doing wrong.
Anyway thanks for your answer.
jspt

Internal outlook client connectivity in exchange 2010 when coexist with exchange 2013

Hi all ,
on my side i would like to clarify few queries.
Say for instance i am coexisting exchange 2010 with exchange 2013 .Unfortunately if all of my exchange 2013 servers goes down .
Q1 .On that time will the internal outlook users having their mailboxes on exchange 2010 can be able to connect mailboxes without any issues ? In case if they face any issues what kind of issues will they be? Because why i am asking is we should have pointed
the autodiscover service to exchange 2013 during coexistence.
When an user closes and reopens the outlook after whole exchange 2013 environment failure ,outlook will first query the autodiscover service for the profile changes to get it updated on users outlook profile.In such case autodiscover service will not be
reachable and i wanted to know will that affects the internal client connectivity for outlook users having their mailboxes on exchange 2010.
Q2. Apart from outlook internal users connectivity ,what kind of exchange services(i.e owa,active sync,pop,external OA and imap) will get affected when whole exchange 2013 environment goes down during coexistence ?
I have read the below mentioned statement on this awesome blog but still i wanted to clarify with you all on my scenario.
http://blogs.technet.com/b/exchange/archive/2014/03/12/client-connectivity-in-an-exchange-2013-coexistence-environment.aspx<o:p></o:p>
Internal Outlook Connectivity
For internal Outlook clients using RPC/TCP connectivity whose mailboxes exist on Exchange 2010, they will still connect to the Exchange 2010 RPC Client Access array endpoint.
For internal Outlook clients using RPC/TCP connectivity whose mailboxes exist on Exchange 2007, they will still connect directly to the Exchange 2007 Mailbox server instance hosting the mailbox.
Please share me your suggestions and that would help me a lot .
Regards
S.Nithyanandham

Hi Winnie Liang ,
Thanks a lot for your reply.
Scenario 1 : for internal outlook connectivity
We have below settings for exchange 2010 autodiscover.
mail.domain.com - will be the namespace for internal autodiscover URI for all the exchange 2010 cas serves
We are going to have below settings for exchange 2013 autodiscover.
mail.domain.com - will be the namespace for internal autodiscover URI for all the exchange 2013 cas serves
During coexistence mail.domain.com will be pointed to exchange 2013 cas servers . I mean to say if we try to resolve the mail.domain.com it will get resolved in to the exchange 2013 cas servers.
So on such case if anything happened wrong to the new environment or else if entire environment goes down .Do we face any issues while outlook users connect to existing mailboxes in exchange 2010 ?
Because why i am asking is ,on the below mentioned article i have read all the autodiscover request will go via exchange 2013 cas servers during coexistence.That means all the existing mailboxes in exchange 2010 will also have to query exchange 2013 cas
servers for autodiscover request.During the whole exchange 2013 environemnt failure whenever the user tries to close and open outlook .Outlook will first queries the autodiscover service for any changes happened on that particular mailbox and it will try to
get it updated on user profile.
http://blogs.technet.com/b/exchange/archive/2014/03/12/client-connectivity-in-an-exchange-2013-coexistence-environment.aspx
Would it be possible to make the exchange 2010 mailbox users to query only the scp points which belongs to the exchange 2010 cas servers for autodiscover request ?
Scenario 2: For exchange services
mail.domain.com - will be the namespace for all the exchange 2010 services (i.e owa,activesync,external outlook anywhere,pop,imap)
mail.domain.com - will be the namespace for all the exchange 2013 services (i.e owa,activesync,external outlook anywhere,pop,imap)
What about the above services will it get affected during whole exchange 2013 environment failure ?
Note : We are not facing this issue , i hope everything goes well in my environment while doing coexistence i am just asking this question on my own interest?
Regards
S.Nithyanandham
Thanks S.Nithyanandham

Can't get OWA to work on Essentials 2012 R2 with Exchange 2013 on second server 2012 R2 std.

I have previously with success setup a working solution with server 2012 essentials, and a second server 2012 std. with exchange 2013, I did it following this guide: http://technet.microsoft.com/en-us/library/jj200172.aspx
Unfortunately I lost the server due to a cooling error which led to an un-repairable essentials 2012, since this was a new setup and also a test setup I didn't have any working backup solution setup at the time...tsk.tsk.
Since I had to make a complete do over I chose to try out the new R2 server editions, and set it up following the same guide, when it came to this part:
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Copy the SSL certificate file for Exchange Server to the server that is running Windows Server 2012 Essentials. The certificate file must contain the private key, and it must be in the PFX file format.
Note
If you are using a self-issued certificate, follow the instruction in the Exchange Server article Export an Exchange Certificate to export the certificate.
Open a command window as an administrator, and then open the %ProgramFiles%\Windows Server\Bin directory.
Based on you installation scenario, follow one of these steps to configure ARR:
If you are performing a clean setup, run the following command:
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I noticed that the version of "Application request routing" had changed to version 3, so obviously I didn't need to dl the 2.5 update.. When I came to the part where I wa instructed to run arrconfig config etc. I noticed
that the ARRconfig file no longer where placed where the setup guide indicated, I then went ahead and tried som manual configuration regarding certificates and such. In the end I have a working solution where Exchange and OWA is working locally but OWA isn't
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I get no errors indicating certificate errors, when I try to connect to www.remote.clinten.dk/owa from outside I get a 404 error, and when I connect to www.remote.clinten.dk I get the RWA login screen for the essentials RWA. Obviously I need to set up something
in ISS probably in the url rewrite section, but I can't seem to find the right setting.. Can someone help with this?
Btw. I have found the missing arrconfig file in c:\windows\system32\essentials" and tried to run the command as described in the guide "ARRConfig config –cert “path to the certificate file” –hostnames “host
names for Exchange Server”" but it doesn't seem to work, it just prompts with a guide for using the arrconfig command and examples of correct use, I also tried removing the "" from the guide, like this "ARRConfig
config –cert path to the certificate file –hostnames host names for Exchange Server",
when I ran it without the "" It didn't prompt me with anything nor did It indicate any errors, it did not however make my OWA work either..
I am aware that exchange 2013 atm. isn't officially supported on the R2 server, but the exchange works fine inside my domain, and the pop3/smtp also works from outside, since this Is a test environment, using only my own private domain and not a company
domain I figured it would be ok to run the risk.. ;)

Hi
found this on
https://social.technet.microsoft.com/Forums/en-US/1f099068-b3ed-44f3-a8c4-c22d760a8621/arr-broken-or-bad-syntax-exchange-2013-essentials-2012-r2?forum=winserveressentials
"Ok just an update for anyone else how has this issue.
The problem has been solved by Microsoft and I have included their findings below, but basically it comes down to a typo!
I often use notepad to have all the commands I need on hand, and I must have copied the command direct from the TechNet article or other website and customised the required fields. The issue with this is one of the characters did not “convert” - for want
of a better word. I should have retyped the whole command from scratch and it would have been right!
Thanks for everyone’s input and for Microsoft for getting to the bottom of it.
From Microsoft:
We have tested on your environment and here is the investigation result from our senior engineer:
================================================================
Basically the command fails due to invalid parameter, the invalid one is the ‘-‘. I think the one customer used is copied from the online document sample which translate to the unicode is 0x8211 means “en dash”, it
can’t be input by normal keyboard, so I pretty sure it is from web (mostly HTML document).
The one we check (compare) is ‘-‘ which has the code 0x45.
So it always failed to compare the parameter and ARRconfig.exe thought it is invalid parameter.
The solution is quite simple, just using keyboard to retype the command, using normal ‘-‘ and I have tried the password prompt shows
Best Regards,
Johnny Chen
Microsoft Partner Support Community Technical Support Engineer
Microsoft Global Partner Services"

Outlook 2013 with Exchange 2013 keeps giving read receipts

Hello experts,
We have an Exchange 2013 server. All users are joint to the domain, except one user (Windows 8.1) which is in a Workgroup, and using Outlook 2013 with IMAP protocol.
This particular user is having a problem. When he send's any email from Outlook and requests a read receipt, after that he keeps getting hundreds of read receipts in his inbox. I have tried disabling (for temporarily) the Windows server 2012 firewall, but
still having the same issue.
Is this a known bug in Outlook 2013 with Exchange 2013? Any help troubleshooting this?

Hi,
According to your description, I understand that IMPA account get hundreds of read receipts while he requests a read receipt.
If I misunderstand you concern, please do not hesitate to let me know.
Whether are all account or some special user experience this question? Please do a test in external with IMAP account to double confirm.
How about the “Request a Delivery Receipt”?
Also, please run message tracking log to get more details about message mail flow:
Get-MessageTrackingLog –Server “mailbox server” –Sender “[email protected]” –Recipient “[email protected]” –MessageSubject “Read: message subject” | Select Timestamp, ClientHostname,ServerHostname,Source,EventID,Recipients,RecipientStatus,Sender | ConvertTo-Html > “C:\Test\Test.xml”
Thanks
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Allen Wang
TechNet Community Support

Certificate errors with Exchange 2013 and Outlook 2013

Hello, I wonder if someone could help.
I've recently set up a network with one Windows 2012 domain controller and one windows 2012 server running Exchange 2013.
Clients run Outlook 2013 and are all one the same Lan. Outlook's setup wizard finds the exchange server automatically and sets up the profile. However if I choose the manual setup and enter the server
name and user name it does not find the server.
When I check the server name in Outlook it shows as
[email protected] rather than the real name of the server: AYCEX01.AYC.local.
When Outlook is opened there is a certificate error saying "The name on the security certificate is invalid or does not match the name of the site." and another error saying "There is
a problem with the server's security certificate. The name on the security certificate is invalid or does not match the name of the target site mail.ardfernyacht.co.uk. Outlook is unable to connect to the proxy server. (Error code 10)
The external address by which users connect to OWA and active sych is mail.ardfernyacht.co.uk. The
certificate which is used is one automatically generated by Exchange.
Any suggestions you may have would be appreciated.
Many thanks,
Ruaridh
Ruaridh Mackintosh

Self sign cert wont work With autodiscover.For that you need 3rd part or from Your own CA.
Please follow this guide to install CA in Your domain:
http://careexchange.in/how-to-install-certificate-authority-on-windows-server-2012/
Please follow this guide to request New cert in Exchange 2013:
http://exchangeserverpro.com/create-ssl-certificate-request-exchange-2013/
Your cert must contain external hostname of Your mail.domain.com
Also configure Your Virtual directories to contain internal and external hostname:
http://blogs.msdn.com/b/mvpawardprogram/archive/2013/03/18/virtual-directories-exchange-2013.aspx
Regarding servername when using autodiscover,it should automatically resolve mailbox guid instead of servername.
Please check if Your DNS is setup With autodiscover.domain.local (which is pointed to Your Exchange server)
Hope this helps!
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you. Thank you! Off2work

Outlook 2013 connection issue with exchange 2013

my exchange 2013 was upgrade from exchange 2010. after the upgrade (migration), i using outlook 2013 connect to exchange 2013. some very
weird issues happened.
when i using auto discovery to create profile and connect to exchange will success. but when i manually create the profilewill failed. the following pic for your reference. (same account, same PC)
please help, thanks lots!!!!

This is what changed in Exchange 2013. It uses RPC or HTTPs (Outlook Anywhere) and uses Server GUID to connect...
"As a result of these architectural changes, there have been some changes to client connectivity. First, RPC is no longer a supported direct access protocol. This means that all Outlook connectivity must take place using RPC over HTTP (also known as
Outlook Anywhere). At first glance, this may seem like a limitation, but it actually has some added benefits. The most obvious benefit is that there is no need to have the RPC client access service on the Client Access server. This results in the reduction
of two namespaces that would normally be required for a site-resilient solution. In addition, there is no longer any requirement to provide affinity for the RPC client access service.
Second, Outlook clients no longer connect to a server FQDN as they have done in all previous versions of Exchange. Outlook uses Autodiscover to create a new connection point comprised of mailbox GUID, @ symbol, and the domain portion of the user’s primary
SMTP address. This simple change results in a near elimination of the unwelcome message of “Your administrator has made a change to your mailbox. Please restart.” Only Outlook 2007 and higher versions are supported with Exchange 2013."
From : What's New in Exchange 2013-
http://technet.microsoft.com/library/jj150540%28EXCHG.150%29.aspx#BKMK_arch
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Outlook 2007 - single profile connecting to Exchange 2013 / 2007 mailboxes

Hi,
I am in the early part of a migration from Exchange 2007 to Exchange 2013. So far I have 2013 installed and running in a DAG and just moved my own mailbox to the new server.
I set up a new profile in Outlook 2007 which connects to my mailbox on Exchange 2013. The problem is that I need to add additional mailboxes to my profile which are still hosted on Exchange 2007, however this is not working.
I thought at one stage I tested this and was able to get it work with a test mailbox also hosted on Exchange 2013.. but maybe I never did.
Does anyone know if this is possible at all (single Outlook profile, primary mailbox hosted on Exchange 2013 and other mailboxes on Exchange 2007). Most of our users have an additional mailbox mapped in their profile so I hope there is some way around this.
Thank you!

Hi,
It is possible to open a shared mailboxes on a legacy server.
Your problem could be caused by:
Not having one of the later CU installed (read CU4 or CU5)
Incorrect authentication methods configured (see link below)
Outlook is not at the latest patch level
Users of Exchange Server 2013 can't open public folders or shared mailboxes on an Exchange 2010 or Exchange 2007 server
http://support.microsoft.com/kb/2834139
Martina Miskovic

SBS2008: Move email from Exchange 2007 to new server with Exchange 2013

We have an old server (SBS2008) and plan to buy a new server with (Server 2012). I need to move all the exchange emails, contacts & calendars to the new server. We will no longer use the old server.
Is there a document or migration tool that will help me understand how to move this data form the old exchange server to the new one?
Old Server:
SBS2008 running Exchange 2007
New Server:
Server 2012
Exchange 2013
Any help is appreciated!

Hi Dave,
It can be done, and as Larry suggested you will consider two Server 2012 installs in order to achieve an environment that looks like your current SBS roles; Exchange 2013 on an Active Directory controller isn't a good long-term solution (SBS did this for
you in the past).
For your size operation, a virtual server host, with a Windows Server 2012 license, and two virtual machines would probably be a suitable design model. In this manner, you have Server 2012 license that permits 1 +2 licenses (one host for virtualization,
up to 2 Virtual Machines on same host).
There's no migration tool. That comes with experience and usually trial and error. You earn the skills in this migration path, and for the average SBS support person you should plan on spending 3x (or more) your efforts estimate in hours planning your migration.
You can find a recommended migration path at this link to give you an idea of the steps, but its not exactly point by point going to cover you off for an sbs2008 to server 2012 w/exchange 2013 migration. But the high points are in here. If it looks
like something you would be comfortable with then you should research more.
http://blogs.technet.com/b/infratalks/archive/2012/09/07/transition-from-small-business-server-to-standard-windows-server.aspx
Specific around integrating Exchange 2013 into an Exchange 2007 environment, guidance for that can be found here:
http://technet.microsoft.com/en-us/library/jj898582(v=exchg.150).aspx
If that looks like something beyond your comfort level, then you might consider building a new 2012 server with Exchange 2013 environment out as new, manually export your exchange 2007 mailbox contents (to PST) and then import them into the new mail server,
and migrate your workstations out of old domain into new domain. Whether this is more or less work at your workstation count is dependent upon a lot of variables.
If you have more questions about the process, update the thread and we'll try to assist.
Hopefully this info answered your original question.
Cheers,
-Jason
Jason Miller B.Comm (Hons), MCSA, MCITP, Microsoft MVP

Outlook 2013 can't communicate with Exchange 2013

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