Outlook 2013 - cannot use RoomLists and Suggested Times

Hi,
maybe someone has a clue on what is wrong here.
In OWA, we can use the new features RoomList and Suggested Rooms when using the Calendar Assistant to plan a new meeting. The room list can be first be chosen, and the fields for the rooms are then populated as expected, you can choose one of the rooms.
The following is true for every Outlook Session on PCs/virtual Clients, they are configured to use Online Mode: In Outlook 2013, when using: New Meeting - Scheduling Assistant, the feature "Choose an available room" stays complete empty and
does not show the room list. Also the box below that, labeled "suggested Times", does not load or display content. Instead, an error message is displayed in it: "Suggestions cannot be provided because free/busy data could not be retrieved."
Laptops use the exact same Outlook version, but run in cached mode. Here, if you deconfigure "Communication using http" in the OL profile, the lookup for suggested times works _once_ until Restart, then the button is automatically added, the
profile automatically made good again, and the suggestion function is broken again.
If you deconfigure the button "Connect to Microsoft Exchange using http" in the Outlook Profile under the connection tab on an _online mode PC_, the profile is broken and not automatically made good again. So no temporary workaround is possible
here.
We do not run policies that may keep Outlook 2013 from using the functions. In fact we do only rule cached or online mode.
Our Room List is free of special characters and short enough, so no problems that other people have found in their environments.
We have found some older articles reporting broken functionality, when applying or not applying hotfixes. We have checked several of that and it is not the source of our problem.
Also, we are currently within one domain, so no complicated setup using one or more forests or even other domains, configuration of free/busy accounts should not be an issue here.
Our best guess is it may have to do with using Exchange webservices or MAPI for the connection, see both ways described communicating over http or not above, but we have not found an error or wrong configuration here.
Can you please advise on where to search next?

Hi,
Which version of Exchange server are you using?
Does the free/busy information display correctly if we click the Rooms button and select a room from GAL?
Are you trying to start a meeting in which either the Start time or the
End time is outside your working hours? If this is the case, this issue may happen. Please have a look at the following KB article and check if it applies:
http://support.microsoft.com/en-us/kb/2932395
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
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