Outlook 2013 crashes after sending 3 emails

Hi David, thanks for the quick reply.  If my reply shows up twice, it's not my fault!
The new profile is just an Outlook profile, not a user profile. 
So far as I know, they don't have any spare/unused PCs that I can swap out, but I'll check. 
The only PST is for the mail address, there aren't any other accounts or mailboxes in the profile.
The event viewer shows nothing (that I can find, anyway).  It seems as if Outlook just locks up before it can tell the system anything. 
I am curious about what else "Safe mode" does not do, that normal mode does.  All the add-ins remain inactive.
Thanks again for reply, I will test and report back as soon as possible.

Greetings, folks. One of our clients has a PC that will only allow the user to send 3 emails before it locks up. "Outlook.exe" is still running in task manager and cannot be killed. The PC has to be shut down hard (holding the power button in) as it hangs during a soft restart.The PC is a Lenovo E540 running Windows 7 Pro 64-bit. Office is Office 2013 Home and Business with Outlook attached to an Office 365 account. All software up to date.If we start Outlook in Safe mode (just Outlook, not Windows) then everything works fine. I can send dozens of test emails with no problems at all.
So here's what I've done.Disabled Hardware Acceleration, including adding an entry in the Registry (HKCU/Software/Microsoft/Office/15/Graphics/DisableHardwareAcceleration=1) Effect: no change.
Disabled all add-ins. Effect: no change.
Uninstalled the...
This topic first appeared in the Spiceworks Community

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    Outlook2010 'volume licence' from my Exchange Server provider.
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     Process ID: f78
     Start Time: 01cfb37dc73f3a2d
     Termination Time: 55
     Application Path: C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE
     Report Id: 96150ae0-218a-11e4-afc1-002564df0634
     Faulting package full name: 
     Faulting package-relative application ID: 
    Faulting application name: OUTLOOK.EXE, version: 15.0.4615.1000, time stamp: 0x534cda15
    Faulting module name: OUTLOOK.EXE, version: 15.0.4615.1000, time stamp: 0x534cda15
    Exception code: 0xc0000005
    Fault offset: 0x00034171
    Faulting process id: 0xed0
    Faulting application start time: 0x01cfb5976bc8928a
    Faulting application path: C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE
    Faulting module path: C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE
    Report Id: aa3b48e7-218a-11e4-afc1-002564df0634
    Faulting package full name: 
    Faulting package-relative application ID: 
    The description for Event ID 2001 from source Microsoft Office 15 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local
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    The following information was included with the event: 
    Microsoft Outlook
    Outlook couldn't start last time. Safe mode could help you troubleshoot the problem, but some features might not be available in this mode.
    Do you want to start in safe mode?
    The description for Event ID 2000 from source Microsoft Office 15 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local
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    The following information was included with the event: 
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    Reason:0x8007232B
    AppId = 0ff1ce15-a989-479d-af46-f275c6370663, SkuId = 771c3afa-50c5-443f-b151-ff2546d863a0
    Trigger=TimerEvent
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