Outlook 2013 crashes when clicking calendar icon to get to the calendar
When clicking the calendar icon, Oulook 2013 crashes and leaves this event:
Faulting application name: OUTLOOK.EXE, version: 15.0.4551.1004, time stamp: 0x5253ab76
Faulting module name: OUTLOOK.EXE, version: 15.0.4551.1004, time stamp: 0x5253ab76
Exception code: 0xc0000005
Fault offset: 0x00025b09
Faulting process id: 0x2668
Faulting application start time: 0x01cef1ede0ad9dd8
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
Faulting module path: C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
Report Id: 25f2f8e0-5de1-11e3-aa96-b8ca3a76ef90
Faulting module is OUTLOOK.exe so I don't know what to look for. I have done the following:
Ran outlook in safe mode
Ran outlook without addons
Created a new mail profile
Repaired Office 2013, also uninstalled and reinstalled Office 2013
Cleared temp files
I am not sure why this is crashing and I don't see any hints in the event viewer logs or in the error report that was created. It just says that Oulook crashed but has no indication. What can I look for in these logs to find a culprit?
Version=1
EventType=APPCRASH
EventTime=130307499751212652
ReportType=2
Consent=1
UploadTime=130307499751836680
ReportIdentifier=47e54e86-5dee-11e3-8617-b8ca3a76ef90
IntegratorReportIdentifier=47e54e85-5dee-11e3-8617-b8ca3a76ef90
WOW64=1
Response.BucketId=3941454205
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=OUTLOOK.EXE
Sig[1].Name=Application Version
Sig[1].Value=15.0.4551.1004
Sig[2].Name=Application Timestamp
Sig[2].Value=5253ab76
Sig[3].Name=Fault Module Name
Sig[3].Value=OUTLOOK.EXE
Sig[4].Name=Fault Module Version
Sig[4].Value=15.0.4551.1004
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=5253ab76
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=00025b09
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
UI[3]=Microsoft Outlook has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Program Files\Microsoft Office 15\root\office15\AppVIsvSubsystems32.dll
LoadedModule[5]=C:\Program Files\Microsoft Office 15\root\office15\AppVIsvStream32.dll
LoadedModule[6]=C:\Program Files\Microsoft Office 15\root\office15\c2r32.dll
LoadedModule[7]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[9]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[10]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[11]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[12]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[13]=C:\Windows\syswow64\ole32.dll
LoadedModule[14]=C:\Windows\syswow64\GDI32.dll
LoadedModule[15]=C:\Windows\syswow64\USER32.dll
LoadedModule[16]=C:\Windows\syswow64\LPK.dll
LoadedModule[17]=C:\Windows\syswow64\USP10.dll
LoadedModule[18]=C:\Windows\system32\USERENV.dll
LoadedModule[19]=C:\Windows\system32\profapi.dll
LoadedModule[20]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[21]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[22]=C:\Program Files\Microsoft Office 15\root\office15\MSVCR100.dll
LoadedModule[23]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18120_none_72d2e82386681b36\gdiplus.dll
LoadedModule[24]=C:\Program Files\Microsoft Office 15\root\office15\MSVCP100.dll
LoadedModule[25]=C:\Windows\system32\IMM32.DLL
LoadedModule[26]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[27]=C:\Windows\syswow64\oleaut32.dll
LoadedModule[28]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll
LoadedModule[29]=C:\Windows\system32\MSIMG32.dll
LoadedModule[30]=C:\Windows\system32\uxtheme.dll
LoadedModule[31]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\Comctl32.dll
LoadedModule[32]=C:\Windows\system32\dwmapi.dll
LoadedModule[33]=C:\Windows\system32\d2d1.dll
LoadedModule[34]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[35]=C:\Windows\system32\WINSTA.dll
LoadedModule[36]=C:\Windows\system32\dxgi.dll
LoadedModule[37]=C:\Windows\system32\VERSION.dll
LoadedModule[38]=C:\Windows\syswow64\WINTRUST.dll
LoadedModule[39]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[40]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[41]=C:\Program Files\Microsoft Office 15\Root\Office15\olmapi32.dll
LoadedModule[42]=C:\Windows\system32\msi.dll
LoadedModule[43]=C:\Program Files\Microsoft Office 15\root\office15\1033\OUTLLIBR.DLL
LoadedModule[44]=C:\Windows\system32\mscoree.dll
LoadedModule[45]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[46]=C:\Windows\system32\DavClnt.DLL
LoadedModule[47]=C:\Windows\system32\DAVHLPR.dll
LoadedModule[48]=C:\Program Files (x86)\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\osppc.dll
LoadedModule[49]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\riched20.dll
LoadedModule[50]=C:\Program Files\Microsoft Office 15\Root\Office15\1033\mapir.dll
LoadedModule[51]=C:\Windows\system32\ntmarta.dll
LoadedModule[52]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[53]=C:\Windows\syswow64\urlmon.dll
LoadedModule[54]=C:\Windows\syswow64\iertutil.dll
LoadedModule[55]=C:\Windows\syswow64\WININET.dll
LoadedModule[56]=C:\Windows\syswow64\Normaliz.dll
LoadedModule[57]=C:\Windows\system32\DWrite.dll
LoadedModule[58]=C:\Windows\system32\d3d10_1.dll
LoadedModule[59]=C:\Windows\system32\d3d10_1core.dll
LoadedModule[60]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[61]=C:\Windows\system32\D3D10Warp.dll
LoadedModule[62]=C:\Windows\system32\d3d11.dll
LoadedModule[63]=C:\Windows\system32\igd10umd32.dll
LoadedModule[64]=C:\Program Files\Microsoft Office 15\root\office15\wwlib.dll
LoadedModule[65]=C:\Program Files\Microsoft Office 15\root\office15\oart.dll
LoadedModule[66]=C:\Program Files\Microsoft Office 15\Root\Office15\contab32.dll
LoadedModule[67]=C:\Program Files\Microsoft Office 15\Root\Office15\EMSMDB32.DLL
LoadedModule[68]=C:\Windows\system32\WSOCK32.dll
LoadedModule[69]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[70]=C:\Windows\syswow64\NSI.dll
LoadedModule[71]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[72]=C:\Windows\System32\netprofm.dll
LoadedModule[73]=C:\Windows\System32\nlaapi.dll
LoadedModule[74]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[75]=C:\Windows\system32\rsaenh.dll
LoadedModule[76]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[77]=C:\Windows\System32\npmproxy.dll
LoadedModule[78]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[79]=C:\Windows\system32\WINNSI.DLL
LoadedModule[80]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[81]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[82]=C:\Windows\SysWOW64\SFC.DLL
LoadedModule[83]=C:\Windows\system32\sfc_os.DLL
LoadedModule[84]=C:\Program Files\Microsoft Office 15\Root\Office15\MSPST32.DLL
LoadedModule[85]=C:\Windows\system32\mssprxy.dll
LoadedModule[86]=C:\Windows\system32\mswsock.dll
LoadedModule[87]=C:\Windows\System32\wshtcpip.dll
LoadedModule[88]=C:\Windows\System32\wship6.dll
LoadedModule[89]=C:\Windows\system32\DNSAPI.dll
LoadedModule[90]=C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
LoadedModule[91]=C:\Windows\system32\rasadhlp.dll
LoadedModule[92]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[93]=C:\Windows\system32\NTDSAPI.dll
LoadedModule[94]=C:\Windows\system32\secur32.dll
LoadedModule[95]=C:\Windows\system32\credssp.dll
LoadedModule[96]=C:\Windows\SysWOW64\Kerberos.DLL
LoadedModule[97]=C:\Windows\system32\cryptdll.dll
LoadedModule[98]=C:\Windows\system32\bcrypt.dll
LoadedModule[99]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[100]=C:\Windows\system32\mlang.dll
LoadedModule[101]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\MSPTLS.DLL
LoadedModule[102]=C:\Windows\system32\explorerframe.dll
LoadedModule[103]=C:\Windows\system32\DUser.dll
LoadedModule[104]=C:\Windows\system32\DUI70.dll
LoadedModule[105]=C:\Windows\SysWOW64\actxprxy.dll
LoadedModule[106]=C:\Program Files\Microsoft Office 15\Root\Office15\ADDINS\ColleagueImport.dll
LoadedModule[107]=C:\Windows\system32\NETAPI32.dll
LoadedModule[108]=C:\Windows\system32\netutils.dll
LoadedModule[109]=C:\Windows\system32\srvcli.dll
LoadedModule[110]=C:\Windows\system32\wkscli.dll
LoadedModule[111]=C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnOL.dll
LoadedModule[112]=C:\Program Files\Microsoft Office 15\Root\Office15\SOCIALCONNECTOR.DLL
LoadedModule[113]=C:\Program Files\Microsoft Office 15\Root\Office15\mfc100u.dll
LoadedModule[114]=C:\Program Files\Microsoft Office 15\Root\Office15\ADDINS\UmOutlookAddin.dll
LoadedModule[115]=C:\Windows\system32\MAPI32.dll
LoadedModule[116]=C:\Windows\system32\OLEACC.dll
LoadedModule[117]=C:\Program Files\Microsoft Office 15\root\office15\1033\UmOutlookStrings.dll
LoadedModule[118]=C:\Program Files\Microsoft Office 15\Root\Office15\FACEBOOKPROVIDER.DLL
LoadedModule[119]=C:\Program Files\Microsoft Office 15\Root\Office15\LINKEDINPROVIDER.DLL
LoadedModule[120]=C:\Windows\System32\msxml6.dll
LoadedModule[121]=C:\Windows\system32\UIAutomationCore.DLL
LoadedModule[122]=C:\Program Files\Microsoft Office 15\Root\Office15\SHAREPOINTPROVIDER.DLL
LoadedModule[123]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[124]=C:\Windows\system32\RASAPI32.dll
LoadedModule[125]=C:\Windows\system32\rasman.dll
LoadedModule[126]=C:\Windows\system32\rtutils.dll
LoadedModule[127]=C:\Windows\system32\sensapi.dll
LoadedModule[128]=C:\Windows\system32\SXS.DLL
LoadedModule[129]=C:\Windows\SysWOW64\schannel.dll
LoadedModule[130]=C:\Windows\system32\ncrypt.dll
LoadedModule[131]=C:\Windows\system32\GPAPI.dll
LoadedModule[132]=C:\Windows\system32\cryptnet.dll
LoadedModule[133]=C:\Program Files\Microsoft Office 15\Root\Office15\outlph.dll
LoadedModule[134]=C:\Windows\system32\tquery.dll
LoadedModule[135]=C:\Windows\System32\StructuredQuery.dll
LoadedModule[136]=C:\Windows\system32\WINMM.dll
LoadedModule[137]=C:\Windows\system32\MMDevAPI.DLL
LoadedModule[138]=C:\Windows\system32\PROPSYS.dll
LoadedModule[139]=C:\Windows\system32\wdmaud.drv
LoadedModule[140]=C:\Windows\system32\ksuser.dll
LoadedModule[141]=C:\Windows\system32\AVRT.dll
LoadedModule[142]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[143]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[144]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[145]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[146]=C:\Windows\system32\msacm32.drv
LoadedModule[147]=C:\Windows\system32\MSACM32.dll
LoadedModule[148]=C:\Windows\system32\midimap.dll
LoadedModule[149]=C:\Windows\system32\msadp32.acm
LoadedModule[150]=C:\Windows\system32\apphelp.dll
Sec[0].Key=LCID
Sec[0].Value=1033
Sec[1].Key=skulcid
Sec[1].Value=1033
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Microsoft Outlook
AppPath=C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
Hello,
Did you try to create a new mail profile without exchange account?
Besides, I recommend you use CalCheck to check Outlook Calendars for problems.
And then you can delete corrupt calendar item or use Calendar Repair Assistant to repair the corrupt calendar item.
Here is the blog for your reference.
http://blogs.msdn.com/b/webdav_101/archive/2012/02/28/how-to-check-for-calendar-corruption.aspx
If you have any feedback on our support, please click
here
Cara Chen
TechNet Community Support
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Event Data (two related entries) contain the following:
OUTLOOK.EXE
15.0.4551.1004
5253ad6f
c0000005
00025b09
19cc
01cef2a610938033
C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE
77f5e493-5e9b-11e3-9ef4-00219b4a7172
And:
3915849571
1
APPCRASH
Not available
0
OUTLOOK.EXE
15.0.4511.1004
5253ad6f
OUTLOOK.EXE
15.0.4551.1004
5253ad6f
c0000005
00025b09
C:\Users\[username]\AppData\Local\Temp\163947659.cvr C:\User\[username]\AppData\Local\Temp\CVR780F.tmp.cvr
C:\Users\[username]\AppData\Local\Temp\WERA546.tmp.WERInternalMetadata.xml
C:\Users\[username]\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_OUTLOOK.EXE_2e80497b46642ed3f64262bb26bbba2f6ecc_02d1bdd5
0
77f5e493-5e9b-11e3-9ef4-00219b4a7172
0
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Office 2013 KB2827228
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Office 2013 KB2817493
Office 2013 KB2760539
Office 2013 KB2827235
Office 2013 KB2827225
Security Excel 2013 KB2827238
Office 2013 KB2760242
Office 2013 KB2817626
Office 2013 KB2817314
Office 2013 KB2760610
Access 2013 KB2768008
Office 2013 KB2738038
SkyDrive Pro KB2825633
Security Office 2013 KB2817623
Office 2013 KB2760267
Visio Viewer 2013 KB2768338
Office 2013 KB2827230
OneNote 2013 KB2810016
Office 2013 KB2827228
Office 2013 KB2767845
Definition Office 2013 KB2760587
Office 2013 KB2726996
Security Office 2013 KB2810009
Office 2013 KB2817316
Word 2013 KB2817631
Lync 2013 KB2817621
Office 2013 KB2760224
Office 2013 KB2726954
Office 2013 KB2817640
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Office 2013 KB2760257
Office 2013 KB2817309
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Office 2013 KB2817490
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OR "Edit the Response Before Sending" then "Send"
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7. Meeting is not in the Outlook.com calendar
8. Meeting organiser does not receive email response
Event Log:
Faulting application name: OUTLOOK.EXE, version: 15.0.4675.1003, time stamp: 0x548ba4b9
Faulting module name: pstprx32.dll, version: 15.0.4673.1000, time stamp: 0x54588166
Exception code: 0xc0000005
Fault offset: 0x0007278b
Faulting process id: 0x1320
Faulting application start time: 0x01d02a0fc01024ab
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
Faulting module path: C:\Program Files\Microsoft Office 15\Root\Office15\pstprx32.dll
Report Id: 2ce5a0d4-9603-11e4-8369-ac7ba12ac262
Faulting package full name:
Faulting package-relative application ID:
Scenario 2:
1. Receive meeting requests with attached ics files from an Apple Mac user
2. Double click on the ics file
3. Error message "The attempted operation failed. An object could not be found"
Observations:
Re-creating the Hotmail account OST file makes no difference.
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http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/cannot-open-ics-meeting-invite/99ce57cc-5ffe-42f7-ba0a-87d6d928cb85
requires approximately 15 clicks, instead of two or three, so isn't workable for large numbers of meeting requests.
Meeting requests can be added to the local pst file calendar successfully. This calendar is not used because it doesn't allow synching with other devices.
System configuration:
Windows 8.1 - Most recent Windows Update check: "No updates are available"
Outlook 2013 (15.0.4675.1003), standalone installation (no Exchange Server) - Most recent Office Updates check: "The latest version of Office is installed on your computer"
Email containing ics attachments (and all other email) is sent to an email alias which is then forwarded to my ISP-provided email address
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Scehudling assistant causes Outlook 2013 crash when creating meeting with external attendee
Good morning
I have a very annoying problem with Outlook 2013 that occurs when a user attempts to create a meeting, inviting and external attendee and uses the Scheduling Assistant to help them organise timings. We are running Exchange 2013 CU3 with no other versions
of Exchange in our environment.
Everything works fine until the user attempts to use the Scheduling assistant, as soon as they do, Outlook promptly crashes. Using OWA, things seem to work as expected.
This is the error logged in event viewer:
Event ID: 1000
Faulting application name: OUTLOOK.EXE, version: 15.0.4569.1503, time stamp: 0x52b0b282
Faulting module name: mso.dll, version: 15.0.4605.1000, time stamp: 0x531f9fba
Exception code: 0xc0000409
Fault offset: 0x00009408
Faulting process id: 0x1320
Faulting application start time: 0x01cf6453441df03b
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE
Faulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll
Report Id: 62895ac5-d04a-11e3-8285-7071bc433f94
Faulting package full name:
Faulting package-relative application ID:
Has anyone experienced this before and if so can you help me fix it please? Is this a bug with Outlook or Exchange? I am going to test the same scenario on a machine running Outlook 2010 to see if the same issue still persists.Open Outlook with /safe command (Or hold Ctrl key when open Outlook) starts Outlook without the Reading Pane or toolbar customizations. Both native and managed Component Object Model (COM) add-ins are turned off. To narrow down the cause,
you can also try /safe:1 and /safe:3 commands.
/safe:1 Starts Outlook with the Reading Pane off.
/safe:3 Both native and managed Component Object Model (COM) add-ins are turned off.
To do this, press Windows key + R to open the Run command, type outlook.exe /safe:1
and press Enter.
In addition, you can refer to the steps in this article to troubleshoot issue that Outlook does not crash when you start it in safe mode. See the "Step 6: Start Outlook in safe mode" section:
http://support.microsoft.com/kb/2934538/en-us
Please let me know the result.
Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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Outlook 2013 crashed when user sending email from Adobe Writer xi pro ver 11.0.07
I ask Adobe, but they are signaling to Outlook problem
PC-HP, Windows 8.1 Pro X64 connected to Windows 2008 R2 DC
Adobe Acrobat Pro ver 11,x
When user trying to send email from Adobe direct, Outlook 2013 Pro is crashing
The only way to send email is to save adobe ( PDF) file and attached to the email
All patches are installedLog Name: Application
Source: Application Error
Date: 7/15/2014 8:05:38 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Liz7PM-HP.armadale.local
Description:
Faulting application name: Acrobat.exe, version: 11.0.7.79, time stamp: 0x536b812b
Faulting module name: SendMail.api, version: 11.0.7.79, time stamp: 0x536b7fd0
Exception code: 0xc0000005
Fault offset: 0x0003390b
Faulting process id: 0x139c
Faulting application start time: 0x01cfa024deec4218
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\SendMail.api
Report Id: 553a89c7-0c18-11e4-be97-80c16ee27020
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-07-15T12:05:38.000000000Z" />
<EventRecordID>66128</EventRecordID>
<Channel>Application</Channel>
<Computer>Liz7PM-HP.armadale.local</Computer>
<Security />
</System>
<EventData>
<Data>Acrobat.exe</Data>
<Data>11.0.7.79</Data>
<Data>536b812b</Data>
<Data>SendMail.api</Data>
<Data>11.0.7.79</Data>
<Data>536b7fd0</Data>
<Data>c0000005</Data>
<Data>0003390b</Data>
<Data>139c</Data>
<Data>01cfa024deec4218</Data>
<Data>C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe</Data>
<Data>C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\SendMail.api</Data>
<Data>553a89c7-0c18-11e4-be97-80c16ee27020</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Log Name: Application
Source: Windows Error Reporting
Date: 7/15/2014 8:05:55 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Liz7PM-HP.armadale.local
Description:
Fault bucket 73304412188, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Acrobat.exe
P2: 11.0.7.79
P3: 536b812b
P4: SendMail.api
P5: 11.0.7.79
P6: 536b7fd0
P7: c0000005
P8: 0003390b
P9:
P10:
Attached files:
C:\Users\ewhitton\Desktop\140.pdf
C:\Users\ewhitton\AppData\Local\Temp\WER8000.tmp.WERInternalMetadata.xml
C:\Users\ewhitton\AppData\Local\Temp\WER8BB9.tmp.appcompat.txt
minidump.mdmp
These files may be available here:
C:\Users\ewhitton\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Acrobat.exe_2a26ba191a528da71b85271ed9509f7e426babf8_0d6f35c4_1735c074
Analysis symbol:
Rechecking for solution: 0
Report Id: 553a89c7-0c18-11e4-be97-80c16ee27020
Report Status: 4104
Hashed bucket: f6a7a946597169e4aea5077b3b7f0848
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-07-15T12:05:55.000000000Z" />
<EventRecordID>66131</EventRecordID>
<Channel>Application</Channel>
<Computer>Liz7PM-HP.armadale.local</Computer>
<Security />
</System>
<EventData>
<Data>73304412188</Data>
<Data>1</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>Acrobat.exe</Data>
<Data>11.0.7.79</Data>
<Data>536b812b</Data>
<Data>SendMail.api</Data>
<Data>11.0.7.79</Data>
<Data>536b7fd0</Data>
<Data>c0000005</Data>
<Data>0003390b</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\ewhitton\Desktop\140.pdf
C:\Users\ewhitton\AppData\Local\Temp\WER8000.tmp.WERInternalMetadata.xml
C:\Users\ewhitton\AppData\Local\Temp\WER8BB9.tmp.appcompat.txt
minidump.mdmp</Data>
<Data>C:\Users\ewhitton\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Acrobat.exe_2a26ba191a528da71b85271ed9509f7e426babf8_0d6f35c4_1735c074</Data>
<Data>
</Data>
<Data>0</Data>
<Data>553a89c7-0c18-11e4-be97-80c16ee27020</Data>
<Data>4104</Data>
<Data>f6a7a946597169e4aea5077b3b7f0848</Data>
</EventData>
</Event>
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Log Name: Application
Source: Outlook
Date: 7/15/2014 8:06:05 AM
Event ID: 50
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Liz7PM-HP.armadale.local
Description:
The following providers do not implement fast shutdown APIs, but are being shut down using fast shutdown:
MDConnector.dll (MAPI Store Provider)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Outlook" />
<EventID Qualifiers="16384">50</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-07-15T12:06:05.000000000Z" />
<EventRecordID>66132</EventRecordID>
<Channel>Application</Channel>
<Computer>Liz7PM-HP.armadale.local</Computer>
<Security />
</System>
<EventData>
<Data>MDConnector.dll (MAPI Store Provider)
</Data>
</EventData>
</Event> -
Outlook 2013 Crashes when sending mail
The system is a Windows 8.1 Pro x64, the Office installation is Office Home & Business 2013 32.
repeatedly the Outlook will crash after entering a contact email address when entering content into the subject line. Often it will crash when any attempt is made to enter content into the body.
All add-ins have been disabled.
If started in Safe mode, Outlook is able to send mail.
The error message in the event log is;
Faulting application name: OUTLOOK.EXE, version: 15.0.4551.1511, time stamp: 0x52947f7f
Faulting module name: MSVCR100.dll, version: 10.0.40219.1, time stamp: 0x4d5f0c22
Exception code: 0xc0000005
Fault offset: 0x0003c558
Faulting process id: 0xeec
Faulting application start time: 0x01cf23061492ec78
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
Faulting module path: C:\Program Files\Microsoft Office 15\root\office15\MSVCR100.dll
Report Id: 693a0ed9-8ef9-11e3-be9f-b4b67633f44a
Faulting package full name:
Faulting package-relative application ID:
A capture of the add-ins dialog when Outlook is started in normal mode is shown below.
I have run scanpst on the local pst files and performed repairs.
I also disabled the use of auto-complete.
Nothing has worked.
Please provide some new suggestions.
Thx - EliHi,
Since this issue doesn't occur when using Outlook in Safe Mode and it's not add-ins related, I suspect the NormalEmail.dotm is corrupted in your case.
NormalEmail.dotm is the default template that opens when creating a new mail message. When you start Outlook in Safe Mode, it is not loaded.
Please go to the following location:
C:\Users\<username>\AppData\Roaming\Microsoft\Templates
Find the NormalEmail.dotm file, rename it to ".old". Outlook then will create a new one, check if this issue persist with the new NormalEmail.dotm file.
Regards,
Melon Chen
TechNet Community Support -
Outlook 2013 crashing when sending email Exception code 0xc0000602 MSO.dll error
Two are three times a week Outlook crashes when sending email with the following error
Log Name: Application
Source: Application Error
Date: 15/01/2015 10:00:58
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: ********.***.local
Description:
Faulting application name: OUTLOOK.EXE, version: 15.0.4667.1000, time stamp: 0x543d3698
Faulting module name: mso.dll, version: 15.0.4675.1002, time stamp: 0x5474349b
Exception code: 0xc0000602
Fault offset: 0x011b1687
Faulting process id: 0x11dc
Faulting application start time: 0x01d030a6e4aa1ee7
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE
Faulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll
Report Id: 66ad29a2-9c9d-11e4-b53c-082e5f1727fc
Event Xml:
<Event xmlns
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-15T10:00:58.000000000Z" />
<EventRecordID>10015</EventRecordID>
<Channel>Application</Channel>
<Computer>Events-HP8200.ICI.local</Computer>
<Security />
</System>
<EventData>
<Data>OUTLOOK.EXE</Data>
<Data>15.0.4667.1000</Data>
<Data>543d3698</Data>
<Data>mso.dll</Data>
<Data>15.0.4675.1002</Data>
<Data>5474349b</Data>
<Data>c0000602</Data>
<Data>011b1687</Data>
<Data>11dc</Data>
<Data>01d030a6e4aa1ee7</Data>
<Data>C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE</Data>
<Data>C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll</Data>
<Data>66ad29a2-9c9d-11e4-b53c-082e5f1727fc</Data>
</EventData>
</Event>
Any clues on a fix?Hi,
Thanks for your question.
This issue might occurs due to lots of reasons. Do you have a virus scanner installed which integrates itself with Outlook? If yes, please try to disable it, and then try again. You might opt to uninstall the virus scanner temporarily to make
sure it will not interfere the testing.
Also, lots of Office crash issues are caused by third-party add-ins. You might want to have a check and see if you have any integrated with your Outlook client which might cause the issue.
Since the issue occurs randomly ("Two are three times a week"), Office
Safe Mode will not be effective here, just manually disable all third-party add-ins in Outlook FILE>Options>Ass-Ins, use outlook for a period of time, then verify result.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Finder crashes when clicking desktop icon in sidebar - any help?
I ran TM for a couple of hours on my iBook and only searched for a couple of archived files and restored one just to see if it works. Since then, when I click on the desktop icon in the left finder navigation, it crashes and I need to force quit the finder.
I have tried to delete the finder.plist file, but it did not help.
My 2 questions:
(a) can this crashing be caused by TM?
(b) how can I fix it?
Any help would be very much appreciated.
AndreasHi Petrock ,
phantastic - that did the trick. Thanks a lot!!!
Since you can easily read those cryptic logs, can you tell me why I cannot shut down the computer in some situations? Here is the log:
Process: SystemUIServer [109]
Path: /System/Library/CoreServices/SystemUIServer.app/Contents/MacOS/SystemUIServer
Identifier: com.apple.systemuiserver
Version: 1.5.2 (245)
Build Info: SystemUIServer-2450000~1
Code Type: X86 (Native)
Parent Process: launchd [82]
Date/Time: 2008-01-27 13:27:17.226 +0100
OS Version: Mac OS X 10.5.1 (9B18)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000008
Crashed Thread: 17
Thread 0:
0 libSystem.B.dylib 0x93ab68e6 machmsgtrap + 10
1 libSystem.B.dylib 0x93abe0dc mach_msg + 72
2 com.apple.CoreFoundation 0x936f10fe CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x936f1d38 CFRunLoopRunInMode + 88
4 com.apple.HIToolbox 0x925868a4 RunCurrentEventLoopInMode + 283
5 com.apple.HIToolbox 0x925866bd ReceiveNextEventCommon + 374
6 com.apple.HIToolbox 0x92586531 BlockUntilNextEventMatchingListInMode + 106
7 com.apple.AppKit 0x91c4cd5b _DPSNextEvent + 657
8 com.apple.AppKit 0x91c4c6a0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
9 com.apple.AppKit 0x91c456d1 -[NSApplication run] + 795
10 com.apple.systemuiserver 0x00005f84 0x1000 + 20356
11 com.apple.systemuiserver 0x00005a86 0x1000 + 19078
Thread 1:
0 libSystem.B.dylib 0x93abdace _semwaitsignal + 10
1 libSystem.B.dylib 0x93ae7ced pthreadcondwait$UNIX2003 + 73
2 ...e.ImageCaptureNotifications 0x000d3eaa _StaticProcessIOObjectsArray + 95
3 libSystem.B.dylib 0x93ae7075 pthreadstart + 321
4 libSystem.B.dylib 0x93ae6f32 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x93ae68e6 kevent + 10
1 libSystem.B.dylib 0x93ae7075 pthreadstart + 321
2 libSystem.B.dylib 0x93ae6f32 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x93ab68e6 machmsgtrap + 10
1 libSystem.B.dylib 0x93abe0dc mach_msg + 72
2 com.apple.CoreFoundation 0x936f10fe CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x936f1d38 CFRunLoopRunInMode + 88
4 com.apple.systemuiserver 0x00026373 0x1000 + 152435
5 com.apple.Foundation 0x92ea304d -[NSThread main] + 45
6 com.apple.Foundation 0x92ea2bf4 _NSThread__main_ + 308
7 libSystem.B.dylib 0x93ae7075 pthreadstart + 321
8 libSystem.B.dylib 0x93ae6f32 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x93ab68e6 machmsgtrap + 10
1 libSystem.B.dylib 0x93abe0dc mach_msg + 72
2 com.apple.CoreFoundation 0x936f10fe CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x936f1d38 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x9642f464 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x9642f300 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x93ae7075 pthreadstart + 321
7 libSystem.B.dylib 0x93ae6f32 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x93abdace _semwaitsignal + 10
1 libSystem.B.dylib 0x93ae7ced pthreadcondwait$UNIX2003 + 73
2 com.apple.QuartzCore 0x966fe161 fefragmentthread + 54
3 libSystem.B.dylib 0x93ae7075 pthreadstart + 321
4 libSystem.B.dylib 0x93ae6f32 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x93ab6946 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x93ae81cf pthread_condwait + 1244
2 libSystem.B.dylib 0x93ae9a53 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x92ee8f9c -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x92ee8db0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.Foundation 0x92ee8d15 -[NSConditionLock lockWhenCondition:] + 69
6 ...syncservices.syncservicesui 0x0b1827e4 -[ISyncPlanWatcher(InternalMethods) _runQueue] + 701
7 com.apple.Foundation 0x92ea304d -[NSThread main] + 45
8 com.apple.Foundation 0x92ea2bf4 _NSThread__main_ + 308
9 libSystem.B.dylib 0x93ae7075 pthreadstart + 321
10 libSystem.B.dylib 0x93ae6f32 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x93b05f5a select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x93ae7075 pthreadstart + 321
2 libSystem.B.dylib 0x93ae6f32 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x93ab68e6 machmsgtrap + 10
1 libSystem.B.dylib 0x93abe0dc mach_msg + 72
2 com.apple.CoreFoundation 0x936f10fe CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x936f1d38 CFRunLoopRunInMode + 88
4 com.apple.IMUtils 0x9342cdcb -[IMRemoteObjectBroadcaster _workerThread] + 246
5 com.apple.Foundation 0x92ea304d -[NSThread main] + 45
6 com.apple.Foundation 0x92ea2bf4 _NSThread__main_ + 308
7 libSystem.B.dylib 0x93ae7075 pthreadstart + 321
8 libSystem.B.dylib 0x93ae6f32 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x93b1f95a _workqops + 10
1 libSystem.B.dylib 0x93b1f98a start_wqthread + 30
Thread 10:
Thread 11:
0 libSystem.B.dylib 0x93ab68e6 machmsgtrap + 10
1 libSystem.B.dylib 0x93abe0dc mach_msg + 72
2 com.apple.CoreFoundation 0x936f10fe CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x936f1d38 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x92ed9e8d -[NSConnection sendInvocation:internal:] + 3005
5 com.apple.Foundation 0x92ed8b76 -[NSDistantObject methodSignatureForSelector:] + 1302
6 com.apple.CoreFoundation 0x937707dd __forwarding__ + 237
7 com.apple.CoreFoundation 0x93770b32 CF_forwarding_prep0 + 50
8 com.apple.menuextra.appleuser 0x0072331f 0x720000 + 13087
9 com.apple.Foundation 0x92ea304d -[NSThread main] + 45
10 com.apple.Foundation 0x92ea2bf4 _NSThread__main_ + 308
11 libSystem.B.dylib 0x93ae7075 pthreadstart + 321
12 libSystem.B.dylib 0x93ae6f32 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x93ab692e semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x93abe405 pthreadmutexlock + 569
2 com.apple.CFOpenDirectory 0x93a97ee7 ODRecordCopyDetails + 376
3 com.apple.OpenDirectory 0x93a88b5c -[ODRecord recordDetailsForAttributes:error:] + 106
4 com.apple.menuextra.appleuser 0x00724897 0x720000 + 18583
5 com.apple.menuextra.appleuser 0x00723293 0x720000 + 12947
6 com.apple.Foundation 0x92ea304d -[NSThread main] + 45
7 com.apple.Foundation 0x92ea2bf4 _NSThread__main_ + 308
8 libSystem.B.dylib 0x93ae7075 pthreadstart + 321
9 libSystem.B.dylib 0x93ae6f32 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x93ab692e semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x93abe405 pthreadmutexlock + 569
2 com.apple.CFOpenDirectory 0x93a97ee7 ODRecordCopyDetails + 376
3 com.apple.OpenDirectory 0x93a88b5c -[ODRecord recordDetailsForAttributes:error:] + 106
4 com.apple.menuextra.appleuser 0x00724897 0x720000 + 18583
5 com.apple.menuextra.appleuser 0x00723293 0x720000 + 12947
6 com.apple.Foundation 0x92ea304d -[NSThread main] + 45
7 com.apple.Foundation 0x92ea2bf4 _NSThread__main_ + 308
8 libSystem.B.dylib 0x93ae7075 pthreadstart + 321
9 libSystem.B.dylib 0x93ae6f32 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x93ab692e semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x93abe405 pthreadmutexlock + 569
2 com.apple.CFOpenDirectory 0x93a97ee7 ODRecordCopyDetails + 376
3 com.apple.OpenDirectory 0x93a88b5c -[ODRecord recordDetailsForAttributes:error:] + 106
4 com.apple.menuextra.appleuser 0x00724897 0x720000 + 18583
5 com.apple.menuextra.appleuser 0x00723293 0x720000 + 12947
6 com.apple.Foundation 0x92ea304d -[NSThread main] + 45
7 com.apple.Foundation 0x92ea2bf4 _NSThread__main_ + 308
8 libSystem.B.dylib 0x93ae7075 pthreadstart + 321
9 libSystem.B.dylib 0x93ae6f32 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x93ab692e semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x93abe405 pthreadmutexlock + 569
2 com.apple.CFOpenDirectory 0x93a97ee7 ODRecordCopyDetails + 376
3 com.apple.OpenDirectory 0x93a88b5c -[ODRecord recordDetailsForAttributes:error:] + 106
4 com.apple.menuextra.appleuser 0x00724897 0x720000 + 18583
5 com.apple.menuextra.appleuser 0x00723293 0x720000 + 12947
6 com.apple.Foundation 0x92ea304d -[NSThread main] + 45
7 com.apple.Foundation 0x92ea2bf4 _NSThread__main_ + 308
8 libSystem.B.dylib 0x93ae7075 pthreadstart + 321
9 libSystem.B.dylib 0x93ae6f32 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x93ab692e semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x93abe405 pthreadmutexlock + 569
2 com.apple.CFOpenDirectory 0x93a97ee7 ODRecordCopyDetails + 376
3 com.apple.OpenDirectory 0x93a88b5c -[ODRecord recordDetailsForAttributes:error:] + 106
4 com.apple.menuextra.appleuser 0x00724897 0x720000 + 18583
5 com.apple.menuextra.appleuser 0x00723293 0x720000 + 12947
6 com.apple.Foundation 0x92ea304d -[NSThread main] + 45
7 com.apple.Foundation 0x92ea2bf4 _NSThread__main_ + 308
8 libSystem.B.dylib 0x93ae7075 pthreadstart + 321
9 libSystem.B.dylib 0x93ae6f32 thread_start + 34
Thread 17 Crashed:
0 libSystem.B.dylib 0x93abe1de pthreadmutexlock + 18
1 com.apple.CFOpenDirectory 0x93a99691 ODRecordVerifyPassword + 351
2 com.apple.OpenDirectory 0x93a88eb3 -[ODRecord verifyPassword:error:] + 94
3 com.apple.menuextra.appleuser 0x00724a21 0x720000 + 18977
4 com.apple.menuextra.appleuser 0x0072327a 0x720000 + 12922
5 com.apple.Foundation 0x92ea304d -[NSThread main] + 45
6 com.apple.Foundation 0x92ea2bf4 _NSThread__main_ + 308
7 libSystem.B.dylib 0x93ae7075 pthreadstart + 321
8 libSystem.B.dylib 0x93ae6f32 thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x93ab692e semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x93abe405 pthreadmutexlock + 569
2 com.apple.CFOpenDirectory 0x93a99683 ODRecordVerifyPassword + 337
3 com.apple.OpenDirectory 0x93a88eb3 -[ODRecord verifyPassword:error:] + 94
4 com.apple.menuextra.appleuser 0x00724a21 0x720000 + 18977
5 com.apple.menuextra.appleuser 0x0072327a 0x720000 + 12922
6 com.apple.Foundation 0x92ea304d -[NSThread main] + 45
7 com.apple.Foundation 0x92ea2bf4 _NSThread__main_ + 308
8 libSystem.B.dylib 0x93ae7075 pthreadstart + 321
9 libSystem.B.dylib 0x93ae6f32 thread_start + 34
Thread 19:
0 libSystem.B.dylib 0x93ab692e semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x93abe405 pthreadmutexlock + 569
2 com.apple.CFOpenDirectory 0x93a99683 ODRecordVerifyPassword + 337
3 com.apple.OpenDirectory 0x93a88eb3 -[ODRecord verifyPassword:error:] + 94
4 com.apple.menuextra.appleuser 0x00724a21 0x720000 + 18977
5 com.apple.menuextra.appleuser 0x0072327a 0x720000 + 12922
6 com.apple.Foundation 0x92ea304d -[NSThread main] + 45
7 com.apple.Foundation 0x92ea2bf4 _NSThread__main_ + 308
8 libSystem.B.dylib 0x93ae7075 pthreadstart + 321
9 libSystem.B.dylib 0x93ae6f32 thread_start + 34
Thread 17 crashed with X86 Thread State (32-bit):
eax: 0x00000008 ebx: 0x93abe1dd ecx: 0x0059ed3c edx: 0xffffffff
edi: 0x00000008 esi: 0x0ca0ba38 ebp: 0xb0a96ba8 esp: 0xb0a96b70
ss: 0x0000001f efl: 0x00010282 eip: 0x93abe1de cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000008
Binary Images:
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0x69000 - 0x6dfff com.apple.framework.SystemUIPlugin 1.5 (20) <39c3296a84437bbdc2e0f55078fe379d> /System/Library/PrivateFrameworks/SystemUIPlugin.framework/Versions/A/SystemUIP lugin
0x77000 - 0xa2fff com.apple.framework.NetworkConfig 2.2 (2.2) <d2b7b51b7f0047e04133cb3c79e26f74> /System/Library/PrivateFrameworks/NetworkConfig.framework/Versions/A/NetworkCon fig
0xcb000 - 0xd7ffb com.apple.ImageCaptureNotifications 4.0 (4.0) /System/Library/PrivateFrameworks/ICANotifications.framework/Versions/A/ICANoti fications
0xf5000 - 0xf9fff com.apple.iPod 1.5 (15) <80c68d6d158ff1999c64d7450e34e0db> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x100000 - 0x103fff com.apple.BezelServicesFW 1.4.533 (1.4.533) /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/BezelServi ces
0x10a000 - 0x1d3ff5 com.apple.DiscRecording 4.0 (4000.4.10) <d4130992c67baeb1ec39e6b63e080550> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x23e000 - 0x336fe0 com.apple.DiskImagesFramework 10.5.1 (192.1) <bc81cfae2611298268170f2e25ce07b3> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x39c000 - 0x3c4ff8 com.apple.framework.Apple80211 5.0.1 (501.1) <77dae9ed98cd5d7dc6925ec705f94bf0> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x3d4000 - 0x3deffc com.apple.framework.AppleTalk 1.2.0 (???) <e0f5f336ad29ca635740ed8b83061234> /System/Library/Frameworks/AppleTalk.framework/Versions/A/AppleTalk
0x3e5000 - 0x41afff com.apple.MediaKit 9.0 (391) <baf0ef1d2fb7dec226bb982c991b6b95> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x42b000 - 0x456ffb libcurl.4.dylib ??? (???) <54ada27deb3b4ff7043d8836264eca0d> /usr/lib/libcurl.4.dylib
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0x720000 - 0x730fff com.apple.menuextra.appleuser 3.0 (3.0) <ca11387e6d8b6469102e37722b156b60> /System/Library/CoreServices/Menu Extras/User.menu/Contents/MacOS/User
0x781000 - 0x78cfff com.apple.menuextra.textinput 1.1.0 (1.1.0) <6ae1b0b5bb8390d44e923dd2c56fad08> /System/Library/CoreServices/Menu Extras/TextInput.menu/Contents/MacOS/TextInput
0x797000 - 0x79cfff com.apple.audio.AppleHDAHALPlugIn 1.4.0 (1.4.0a23) /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x7a1000 - 0x7a2fff com.apple.syncservices.sync_menu 4.0 (388) <1dcfbb4614b8c7a844df4b2aef479899> /System/Library/CoreServices/Menu Extras/Sync.menu/Contents/MacOS/Sync
0x7c1000 - 0x7d3ffa com.apple.menuextra.airport 5.0.1 (501.1) <ddbd669439f1d97d4f3f603836375c5c> /System/Library/CoreServices/Menu Extras/AirPort.menu/Contents/MacOS/AirPort
0x7e7000 - 0x7f0fff com.apple.menuextra.iChat 4.0 (601) <0a632dd05b25d7d3dba866f33d1fc4fa> /System/Library/CoreServices/Menu Extras/iChat.menu/Contents/MacOS/iChat
0xb056000 - 0xb05bff3 libCGXCoreImage.A.dylib ??? (???) <978986709159e5fe9e094df5efddac1d> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0xb075000 - 0xb15bff7 com.apple.RawCamera.bundle 2.0 (2.0) /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0xb16a000 - 0xb173fff com.apple.syncservices.SyncMenuExtraBundle 4.0 (388) <d1db268c8e9b921f6a691132adbf8fbc> /System/Library/CoreServices/Menu Extras/Sync.menu/Contents/Resources/SyncMenuExtraBundle.bundle/Contents/MacOS/S yncMenuExtraBundle
0xb17c000 - 0xb18ffff com.apple.syncservices.syncservicesui 4.0 (388) <6bf1ae04e217b3b699223e2d55b30a71> /System/Library/PrivateFrameworks/SyncServicesUI.framework/Versions/A/SyncServi cesUI
0xb1a8000 - 0xb1abfff com.apple.iCal.DockExtra 3.0.1 (1205) <6368c4993e0886241da779ce442d82dd> /Applications/iCal.app/Contents/Resources/iCalDockExtra.bundle/Contents/MacOS/i CalDockExtra
0xc728000 - 0xc73affb com.apple.airport.clientbundle 5.0.1 (501.1) <af3be03b174586245ecf7d2bb8dc049a> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Resources/Cli entController.bundle/Contents/MacOS/ClientController
0xc747000 - 0xc75dfe0 com.apple.EAP8021X 9.0.0 (???) <ad96db7b958d90ba3078f4a8f2beb341> /System/Library/PrivateFrameworks/EAP8021X.framework/Versions/A/EAP8021X
0xc768000 - 0xc788ff7 com.apple.internetconnect.framework 1.5 (1.5) <b0f222a3a8161cde2e47b8a0602cc8c1> /System/Library/PrivateFrameworks/InternetConnect.framework/Versions/A/Internet Connect
0xcdcc000 - 0xcfbefea +com.elgato.mpegsupport EyeTV MPEG Support 1.0.7 (build 43) (1.0.7) /Library/QuickTime/EyeTV MPEG Support.component/Contents/MacOS/EyeTV MPEG Support
0x70000000 - 0x700e3ff2 com.apple.audio.units.Components 1.5 (1.5) /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe2d883 dyld 95.3 (???) <81592e798780564b5d46b988f7ee1a6a> /usr/lib/dyld
0x90003000 - 0x900b2fff com.apple.DesktopServices 1.4.3 (1.4.3) <66d5ed56111c43d234e235d365d02469> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x900b3000 - 0x90169fe3 com.apple.CoreServices.OSServices 210.2 (210.2) <4ed69f07fc0f211ab32d1ee96e281fc2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x9019a000 - 0x9019afff com.apple.Carbon 136 (136) <98a5e3bc0c4fa44bbb09713bb88707fe> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9019b000 - 0x901cdfff com.apple.LDAPFramework 1.4.3 (106) <3a5c9df6032143cd6bc2658a9d328d8e> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x901ce000 - 0x90255ff7 libsqlite3.0.dylib ??? (???) <273efcb717e89c21207c851d7d33fda4> /usr/lib/libsqlite3.0.dylib
0x90256000 - 0x90271ffb libPng.dylib ??? (???) <b6abcac36ec7654ff3e1cfa786b0117b> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x90273000 - 0x902adff7 com.apple.coreui 0.1 (60) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x902ae000 - 0x90945fef com.apple.CoreGraphics 1.351.0 (???) <7a6f399039eed6dbe845c169f7d21a70> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x90946000 - 0x90996ff7 com.apple.HIServices 1.6.0 (???) <d74aa73e4cfd30a08fb169198a8d2539> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x90997000 - 0x90a16ff5 com.apple.SearchKit 1.2.0 (1.2.0) <277b460da86bc222785159fe77e2e2ed> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x90a17000 - 0x90a17ffd com.apple.Accelerate.vecLib 3.4 (vecLib 3.4) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x90a18000 - 0x90a59fe7 libRIP.A.dylib ??? (???) <bdc6d70bf4ed3dace321b4ff76a353b3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x90a5a000 - 0x90a66fff libbz2.1.0.dylib ??? (???) <9ea4fe135c9e52bd0590eec12c738e82> /usr/lib/libbz2.1.0.dylib
0x90a67000 - 0x90afafff com.apple.ink.framework 101.3 (86) <bf3fa8927b4b8baae92381a976fd2079> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x90afb000 - 0x90b1affa libJPEG.dylib ??? (???) <0cfb80109d624beb9ceb3c43b6c5ec10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91033000 - 0x91035ff5 libRadiance.dylib ??? (???) <20eadb285da83df96c795c2c5fa20590> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91036000 - 0x91075fef libTIFF.dylib ??? (???) <6d0f80e9d4d81f3f64c876aca005bd53> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91076000 - 0x91542ffe libGLProgrammability.dylib ??? (???) <e8bc0af671427cf2b6279a035805a086> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x91543000 - 0x9160aff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91671000 - 0x91681ffc com.apple.LangAnalysis 1.6.4 (1.6.4) <cbeb17ab39f28351fe2ab5b82bf465bc> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91682000 - 0x9184bfef com.apple.security 5.0.1 (32736) <8c9eda0fcc1d8a571543025ac900715f> /System/Library/Frameworks/Security.framework/Versions/A/Security
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0x918f4000 - 0x918fbff7 libCGATS.A.dylib ??? (???) <9b29a5500efe01cc3adea67bbc42568e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x918fc000 - 0x91929feb libvDSP.dylib ??? (???) <a26683d121ee0f96df9a9d0bfca36049> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
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0x91af4000 - 0x91b38feb com.apple.DirectoryService.PasswordServerFramework 3.0.1 (3.0.1) <e2858f33c02cef9ea4d717b19529059e> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x91b39000 - 0x91b3bfff com.apple.securityhi 3.0 (30817) <2b2854123fed609d1820d2779e2e0963> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x91b3c000 - 0x91c07fff com.apple.ColorSync 4.5.0 (4.5.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91c08000 - 0x91c08ffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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0x92426000 - 0x9242bfff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9245e000 - 0x9247afff com.apple.IMFramework 4.0 (578) <b8e7d1e85ec753dc0116843125927ae8> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
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0x9249a000 - 0x9254afff edu.mit.Kerberos 6.0.11 (6.0.11) <33c25789baedcd70a7e24881775dd9ad> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
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0x92b1b000 - 0x92bfcff7 libxml2.2.dylib ??? (???) <450ec38b57fb46013847cce851001a2f> /usr/lib/libxml2.2.dylib
0x92bfd000 - 0x92c74fe3 com.apple.CFNetwork 220 (221) <972a41911805859205b057a6f5b91e8d> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x92c75000 - 0x92c7ffeb com.apple.audio.SoundManager 3.9.2 (3.9.2) <0f2ba6e891d3761212cf5a5e6134d683> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x92c80000 - 0x92caafef libauto.dylib ??? (???) <d468bc4a8a69343f1748c293db1b57fb> /usr/lib/libauto.dylib
0x92cb1000 - 0x92ce0fe3 com.apple.AE 402 (402) <994ba8e884aefe7bf1fc5987df099e7b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x92ce1000 - 0x92d6bfff com.apple.framework.IOKit 1.5.1 (???) <5176a7383151a19c962334009fef2c6d> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
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0x9342b000 - 0x9343efff com.apple.IMUtils 4.0 (578) <cf6de2e36b4922509a027dcf59951de8> /System/Library/Frameworks/InstantMessage.framework/Frameworks/IMUtils.framewor k/Versions/A/IMUtils
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0x9344d000 - 0x934f6fff com.apple.JavaScriptCore 5523.10.3 (5523.10.3) <9e6719a7a0740f5c224099a7b853e45b> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x934f7000 - 0x93589ff3 com.apple.ApplicationServices.ATS 3.0 (???) <fb5f572243dbc370a0ea5efc8e81ae11> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
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0x93a1b000 - 0x93a60fef com.apple.Metadata 10.5.0 (398) <4fd74fba0062c2e08ec4b1c10b40ff63> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x93a61000 - 0x93a85feb libssl.0.9.7.dylib ??? (???) <acee7fc534674498dcac211318aa23e8> /usr/lib/libssl.0.9.7.dylib
0x93a86000 - 0x93a8afff com.apple.OpenDirectory 10.5 (10.5) <e7e4507f5ecd8c8cdcdb2fc0675da0b4> /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/OpenDirect ory
0x93a8b000 - 0x93a8cffc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0x93a8d000 - 0x93a9effe com.apple.CFOpenDirectory 10.5 (10.5) <6a7f55108d77db7384d0e2219d07e9f8> /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/Frameworks /CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x93a9f000 - 0x93ab5fe7 com.apple.CoreVideo 1.5.0 (1.5.0) <7e010557527a0e6d49147c297d16850a> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x93ab6000 - 0x93c10fe3 libSystem.B.dylib ??? (???) <8ecc83dc0399be3946f7a46e88cf4bbb> /usr/lib/libSystem.B.dylib
0x93d80000 - 0x93f3bff3 com.apple.QuartzComposer 2.0 (106) <e31bf3733d0676dd7993afca6ce48c3e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x93f3c000 - 0x9401bfff com.apple.syncservices 3.0 (388) <fc1294b5b89dcab17de9e04c282a3cad> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x94053000 - 0x94367fe2 com.apple.QuickTime 7.4.0 (92) <0d674546d12c65dc5c33dca4c81c315b> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x943d7000 - 0x943d8fef libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x943d9000 - 0x94429feb com.apple.framework.familycontrols 1.0.1 (1.0.1) <da064f9f4b4ac1edd1bd3818f637c11f> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x9442a000 - 0x94435ff9 com.apple.helpdata 1.0 (14) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x94436000 - 0x94473fff com.apple.CoreMediaIOServicesPrivate 1.4 (1.4) /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/CoreMediaIOServicesPrivate
0x944b2000 - 0x944ebffe com.apple.securityfoundation 3.0 (32768) <1e9885d63ced51f81bc1f39af624637d> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x944ec000 - 0x9452efef com.apple.NavigationServices 3.5.1 (161) <cc6bd78eabf1e2e7166914e9f12f5850> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9453d000 - 0x94549ff5 libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9454a000 - 0x9454ffff com.apple.CommonPanels 1.2.4 (85) <ea0665f57cd267609466ed8b2b20e893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x94550000 - 0x9490efea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x95859000 - 0x95860fe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0x95861000 - 0x95897fff com.apple.SystemConfiguration 1.9.0 (1.9.0) <7919d9588c3b0d556646e555b7193f1f> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x959cf000 - 0x959f3fff libxslt.1.dylib ??? (???) <4933ddc7f6618743197aadc85b33b5ab> /usr/lib/libxslt.1.dylib
0x959f4000 - 0x95a6eff8 com.apple.print.framework.PrintCore 5.5 (245) <9441d178f4b430cf92b67bf346646693> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x95a6f000 - 0x95ac9ff7 com.apple.CoreText 2.0.0 (???) <7fa39cd5bc847615ec02e7c7a37c0508> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x95aca000 - 0x95adeff3 com.apple.ImageCapture 4.0 (5.0.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x95ae5000 - 0x95af3ffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x95c2c000 - 0x95c53fff libcups.2.dylib ??? (???) <5521498e8902ddd0b15cfaa7db384e29> /usr/lib/libcups.2.dylib
0x95c54000 - 0x96064fef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x96065000 - 0x96065ffd com.apple.Accelerate 1.4 (Accelerate 1.4) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x96066000 - 0x96066ff8 com.apple.Cocoa 6.5 (???) <e064f94d969ce25cb7de3cfb980c3249> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x96067000 - 0x96072fe7 libCSync.A.dylib ??? (???) <df82fc093e498a9eb5490761cb292218> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x96073000 - 0x96125ffb libcrypto.0.9.7.dylib ??? (???) <330b0e48e67faffc8c22dfc069ca7a47> /usr/lib/libcrypto.0.9.7.dylib
0x9629f000 - 0x962fbff7 com.apple.htmlrendering 68 (1.1.3) <fe87a9dede38db00e6c8949942c6bd4f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x963b8000 - 0x96411fff libGLU.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x96412000 - 0x9648efeb com.apple.audio.CoreAudio 3.1.0 (3.1) <70bb7c657061631491029a61babe0b26> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9648f000 - 0x964d9fe1 com.apple.securityinterface 3.0 (32532) <f521dae416ce7a3bdd594b0d4e2fb517> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x964da000 - 0x965beffb com.apple.CoreData 100 (185) <a4e63784275e25e62f57e75e0af0b94d> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x965bf000 - 0x965cefff libsasl2.2.dylib ??? (???) <b9e1ca0b6612e280b6cbea6df0eec5f6> /usr/lib/libsasl2.2.dylib
0x96600000 - 0x96600ffd com.apple.vecLib 3.4 (vecLib 3.4) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96601000 - 0x96608ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x96609000 - 0x9699fff7 com.apple.QuartzCore 1.5.1 (1.5.1) <deb61cbeb3f734a1b2f4669f6268b9de> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x969a0000 - 0x969b0fff com.apple.speech.synthesis.framework 3.6.59 (3.6.59) <4ffef145fad3d4d787e0c33eab26b336> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x969b1000 - 0x969b1ff8 com.apple.ApplicationServices 34 (34) <8f910fa65f01d401ad8d04cc933cf887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x96a00000 - 0x96a04fff libGIF.dylib ??? (???) <d4234e6f5e5f530bdafb969157f1f17b> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x96a05000 - 0x96a05ffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x96a06000 - 0x96a06ffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x96a07000 - 0x96b4cff7 com.apple.ImageIO.framework 2.0.0 (2.0.0) <154d4d8cda2bd99518cbabc9f2d69833> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x96b4d000 - 0x96b56fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <d3180f9edbd9a5e6f283d6156aa3c602> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x96b5f000 - 0x96b87ff7 com.apple.shortcut 1 (1.0) <057783867138902b52bc0941fedb74d1> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x96b88000 - 0x96bfcfef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x96bfd000 - 0x96c5affb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x96d2f000 - 0x96d59fff com.apple.CoreMediaPrivate 1.4 (1.4) <59630ee9096ecf2ca1e518da2f46c68d> /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
0x96d5a000 - 0x96d62fff com.apple.DiskArbitration 2.2 (2.2) <1551b2af557fdf6f368f93e093933852> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x96d63000 - 0x96d81fff libresolv.9.dylib ??? (???) <54e6a08c2f108bdf5916fb483d51961b> /usr/lib/libresolv.9.dylib
0x96db7000 - 0x96dcdfff com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x96e6d000 - 0x96e7cffe com.apple.DSObjCWrappers.Framework 1.2 (1.2) <f5b58d1d3a855a63d493ccbec417a1e9> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x96e7d000 - 0x96e83fff com.apple.print.framework.Print 218 (220) <c35172175abbe554ddadd9b6401351fa> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x96e84000 - 0x96e87fff com.apple.help 1.1 (36) <b507b08e484cb89033e9cf23062d77de> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x96e88000 - 0x96f14ff7 com.apple.LaunchServices 286 (286) <72b15e7a01e42d510f0339e90113d5d6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
or here is /Library/Logs:
Process: DirectoryService [11]
Path: /usr/sbin/DirectoryService
Identifier: DirectoryService
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1]
Date/Time: 2007-12-18 16:47:09.904 +0100
OS Version: Mac OS X 10.5.1 (9B18)
Report Version: 6
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x000000001214196a
Crashed Thread: 2
Thread 0:
0 libSystem.B.dylib 0x901d48e6 machmsgtrap + 10
1 libSystem.B.dylib 0x901dc0dc mach_msg + 72
2 com.apple.CoreFoundation 0x907720fe CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x90772d94 CFRunLoopRun + 84
4 DirectoryService 0x00016a8f main + 2583
5 DirectoryService 0x0001605a start + 54
Thread 1:
0 libSystem.B.dylib 0x901d48e6 machmsgtrap + 10
1 libSystem.B.dylib 0x901dc0dc mach_msg + 72
2 com.apple.CoreFoundation 0x907720fe CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x90772d94 CFRunLoopRun + 84
4 DirectoryService 0x00022b42 CPluginRunLoopThread::ThreadMain() + 222
5 ...ectoryServiceCore.Framework 0x0015f349 DSCThread::Run() + 39
6 ...ectoryServiceCore.Framework 0x0015f554 DSLThread::_RunWrapper(void*) + 84
7 libSystem.B.dylib 0x90205075 pthreadstart + 321
8 libSystem.B.dylib 0x90204f32 thread_start + 34
Thread 2 Crashed:
0 libsqlite3.0.dylib 0x94ea71e8 sqlite3_open16 + 22184
1 libsqlite3.0.dylib 0x94e437be sqlite3blobbytes + 46
2 libsqlite3.0.dylib 0x94e4380d sqlite3blobbytes + 125
3 libsqlite3.0.dylib 0x94e4380d sqlite3blobbytes + 125
4 libsqlite3.0.dylib 0x94ea6edd sqlite3_open16 + 21405
5 libsqlite3.0.dylib 0x94e85edf sqlite3columntext16 + 8383
6 libsqlite3.0.dylib 0x94e9992e sqlite3columntext16 + 88846
7 libsqlite3.0.dylib 0x94e9e67c sqlite3columntext16 + 108636
8 libsqlite3.0.dylib 0x94e9e982 sqlite3columntext16 + 109410
9 libsqlite3.0.dylib 0x94ea09d8 sqlite3declarevtab + 6744
10 DirectoryService 0x000727a1 CDSLocalPluginNode::GetFileAccessIndex(__CFString const*, tDirPatternMatch, __CFString const*, __CFString const*, bool*) + 665
11 DirectoryService 0x0007588f CDSLocalPluginNode::GetRecords(__CFString const*, __CFArray const*, __CFString const*, tDirPatternMatch, bool, unsigned long, __CFArray*, bool, __CFString const**) + 1387
12 DirectoryService 0x0006d22f CDSLocalPlugin::GetRecordList(sGetRecordList*) + 995
13 DirectoryService 0x000ac800 BaseDirectoryPlugin::ProcessRequest(void*) + 396
14 DirectoryService 0x0006d812 CDSLocalPlugin::ProcessRequest(void*) + 444
15 DirectoryService 0x00002639 CRequestHandler::HandlePluginCall(sComData**) + 775
16 DirectoryService 0x000033f4 CRequestHandler::HandleRequest(sComData**) + 82
17 DirectoryService 0x0000b03d CMessaging::SendInlineMessage(unsigned long) + 211
18 DirectoryService 0x0000a2da dsGetRecordList + 1090
19 DirectoryService 0x0000d72b CSearchPlugin::GetRecordList(sGetRecordList*) + 975
20 DirectoryService 0x00011af8 CSearchPlugin::HandleRequest(void*) + 152
21 DirectoryService 0x0000df2a CSearchPlugin::ProcessRequest(void*) + 372
22 DirectoryService 0x00002639 CRequestHandler::HandlePluginCall(sComData**) + 775
23 DirectoryService 0x000033f4 CRequestHandler::HandleRequest(sComData**) + 82
24 DirectoryService 0x0000b03d CMessaging::SendInlineMessage(unsigned long) + 211
25 DirectoryService 0x0000a2da dsGetRecordList + 1090
26 DirectoryService 0x00085ff3 CCachePlugin::GetRecordListLibInfo(unsigned long, char const*, char const*, unsigned long, tDataList*, sCacheValidation* (*)(unsigned long, unsigned long, kvbuf_t*, tDataBuffer*, tRecordEntry*, unsigned long, void*, CCache*, char**), kvbuf_t*, void*, CCache*, char**, sCacheValidation**) + 209
27 DirectoryService 0x0008ed36 CCachePlugin::DSgetpwnam(kvbuf_t*, int) + 678
28 DirectoryService 0x00093199 CCachePlugin::ProcessLookupRequest(int, char*, int, int) + 85
29 DirectoryService 0x0002eb0d libinfoDSmigdoQuery + 585
30 DirectoryService 0x00098a0c _XQuery + 343
31 DirectoryService 0x00098769 DSlibinfoMIG_server + 109
32 libSystem.B.dylib 0x902497af machmsgserver + 343
33 DirectoryService 0x00022d7b CMigHandlerThread::ThreadMain() + 303
34 ...ectoryServiceCore.Framework 0x0015f349 DSCThread::Run() + 39
35 ...ectoryServiceCore.Framework 0x0015f554 DSLThread::_RunWrapper(void*) + 84
36 libSystem.B.dylib 0x90205075 pthreadstart + 321
37 libSystem.B.dylib 0x90204f32 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x902048e6 kevent + 10
1 libSystem.B.dylib 0x90205075 pthreadstart + 321
2 libSystem.B.dylib 0x90204f32 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x90216b45 syscall + 5
1 ...ectoryServiceCore.Framework 0x0015f349 DSCThread::Run() + 39
2 ...ectoryServiceCore.Framework 0x0015f554 DSLThread::_RunWrapper(void*) + 84
3 libSystem.B.dylib 0x90205075 pthreadstart + 321
4 libSystem.B.dylib 0x90204f32 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x901d48e6 machmsgtrap + 10
1 libSystem.B.dylib 0x901dc0dc mach_msg + 72
2 libSystem.B.dylib 0x90231731 machmsg_serveronce + 318
3 DirectoryService 0x00022cee CMigHandlerThread::ThreadMain() + 162
4 ...ectoryServiceCore.Framework 0x0015f349 DSCThread::Run() + 39
5 ...ectoryServiceCore.Framework 0x0015f554 DSLThread::_RunWrapper(void*) + 84
6 libSystem.B.dylib 0x90205075 pthreadstart + 321
7 libSystem.B.dylib 0x90204f32 thread_start + 34
Thread 2 crashed with X86 Thread State (32-bit):
eax: 0xb0101b5c ebx: 0x94ea71d4 ecx: 0xb010155c edx: 0x94ea71c0
edi: 0xb010155c esi: 0x12141968 ebp: 0xb0101478 esp: 0xb0101410
ss: 0x0000001f efl: 0x00010202 eip: 0x94ea71e8 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x1214196a
Binary Images:
0x1000 - 0x109fe7 +DirectoryService ??? (???) <2aa6a70696bda8eb650934b84d2db600> /usr/sbin/DirectoryService
0x158000 - 0x165fe3 com.apple.DirectoryServiceCore.Framework 3.5 (3.5) <8461435d3a5574c799d82d1d718c945d> /System/Library/PrivateFrameworks/DirectoryServiceCore.framework/Versions/A/Dir ectoryServiceCore
0x8fe00000 - 0x8fe2d883 dyld 95.3 (???) <81592e798780564b5d46b988f7ee1a6a> /usr/lib/dyld
0x90124000 - 0x90142fff libresolv.9.dylib ??? (???) <54e6a08c2f108bdf5916fb483d51961b> /usr/lib/libresolv.9.dylib
0x901d4000 - 0x9032efe3 libSystem.B.dylib ??? (???) <8ecc83dc0399be3946f7a46e88cf4bbb> /usr/lib/libSystem.B.dylib
0x90425000 - 0x9044ffef libauto.dylib ??? (???) <d468bc4a8a69343f1748c293db1b57fb> /usr/lib/libauto.dylib
0x904fb000 - 0x905adffb libcrypto.0.9.7.dylib ??? (???) <330b0e48e67faffc8c22dfc069ca7a47> /usr/lib/libcrypto.0.9.7.dylib
0x905ae000 - 0x906e6ff7 libicucore.A.dylib ??? (???) <afcea652ff2ec36885b2c81c57d06d4c> /usr/lib/libicucore.A.dylib
0x906f8000 - 0x906fffe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0x90700000 - 0x90832fe7 com.apple.CoreFoundation 6.5 (476) <8bfebc0dbad6fc33bea0fa00a1b9ec37> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x91106000 - 0x91138fff com.apple.LDAPFramework 1.4.3 (106) <3a5c9df6032143cd6bc2658a9d328d8e> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x919e4000 - 0x91a94fff edu.mit.Kerberos 6.0.11 (6.0.11) <33c25789baedcd70a7e24881775dd9ad> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x91fee000 - 0x92024fff com.apple.SystemConfiguration 1.9.0 (1.9.0) <7919d9588c3b0d556646e555b7193f1f> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x9207f000 - 0x920c4fef com.apple.Metadata 10.5.0 (398) <4fd74fba0062c2e08ec4b1c10b40ff63> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x931d9000 - 0x93263fff com.apple.framework.IOKit 1.5.1 (???) <5176a7383151a19c962334009fef2c6d> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x93271000 - 0x932f0ff5 com.apple.SearchKit 1.2.0 (1.2.0) <277b460da86bc222785159fe77e2e2ed> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x933d1000 - 0x933e7fff com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x9349c000 - 0x93715fe7 com.apple.Foundation 6.5.1 (677.1) <85ac18c7cd454378db6122bea0c00965> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x93cbb000 - 0x93cc2ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x94099000 - 0x94372fe7 com.apple.CoreServices.CarbonCore 783 (783) <8370e664eeb25edc98d5c1f5405b06ae> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x943f3000 - 0x9447fff7 com.apple.LaunchServices 284 (284) <0fb50a7a6fd38875f727fc2592a496e4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x94abd000 - 0x94abefef libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x94dce000 - 0x94df2fff libxslt.1.dylib ??? (???) <4933ddc7f6618743197aadc85b33b5ab> /usr/lib/libxslt.1.dylib
0x94e41000 - 0x94ec8ff7 libsqlite3.0.dylib ??? (???) <273efcb717e89c21207c851d7d33fda4> /usr/lib/libsqlite3.0.dylib
0x95049000 - 0x9512aff7 libxml2.2.dylib ??? (???) <450ec38b57fb46013847cce851001a2f> /usr/lib/libxml2.2.dylib
0x95416000 - 0x95445fe3 com.apple.AE 402 (402) <994ba8e884aefe7bf1fc5987df099e7b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x9578b000 - 0x9578bffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x95798000 - 0x957bcfeb libssl.0.9.7.dylib ??? (???) <acee7fc534674498dcac211318aa23e8> /usr/lib/libssl.0.9.7.dylib
0x957bd000 - 0x9581affb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x9581b000 - 0x9585ffeb com.apple.DirectoryService.PasswordServerFramework 3.0.1 (3.0.1) <e2858f33c02cef9ea4d717b19529059e> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x95b27000 - 0x95b2ffff com.apple.DiskArbitration 2.2 (2.2) <1551b2af557fdf6f368f93e093933852> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9600a000 - 0x96018ffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x96050000 - 0x96219fef com.apple.security 5.0.1 (32736) <8c9eda0fcc1d8a571543025ac900715f> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9621a000 - 0x96291fe3 com.apple.CFNetwork 220 (220) <0ae8fbcbadcb9bd8d673aa4531c0fcfc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x96a39000 - 0x96b18fff libobjc.A.dylib ??? (???) <5eda47fec2d0e7853b3506aa1fd2dafa> /usr/lib/libobjc.A.dylib
0x96b5f000 - 0x96c15fe3 com.apple.CoreServices.OSServices 210.2 (210.2) <4ed69f07fc0f211ab32d1ee96e281fc2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x96d5e000 - 0x96d6dfff libsasl2.2.dylib ??? (???) <b9e1ca0b6612e280b6cbea6df0eec5f6> /usr/lib/libsasl2.2.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
any idea?
Thanks a lot,
Andreas -
Outlook 2013 crash when sending mail to contact
Hi.
Big problem. When i write in to my Send . and target a Contact. name, lastname (email)
And press send and Outlook crashes. But if i delete the Contact and make a new one with the same infomation it works!
But i have 25 127 Contact and dont want to do it all again.
Help?Hi,
I would suggest to try the following things:
1. Disable all the add-ins in Outlook.
2. Start Outlook in Safe mode by using the following command-line switch:
Outlook.exe /safe
3. Clear the clear the auto-complete list:
http://www.slipstick.com/outlook/suggested-contacts-and-auto-complete-lists/
4. Export all the contacts to an Outlook data file and then remove the contact items. Import all the contacts back to Outlook:
http://office.microsoft.com/en-001/outlook-help/export-items-to-an-outlook-data-file-pst-HA102809683.aspx
http://office.microsoft.com/en-001/outlook-help/import-outlook-items-from-an-outlook-data-file-pst-HA102919679.aspx
Best regards,
Rex Zhang
TechNet Community Support -
Outlook 2013 Crashes when Printing
All of my other Office 2013 applications print just fine, however Outlook crashes every single time i try to print - either to a regular or PDF printer.
Any help is greatly appreciated - i am very disappointed in the stability of the 2013 products - lots of crashing, in general.For the issue you experience MARKY9074, this issue is poor coding in Outlook 2010 & 2013. Software bug related to Outlook's internal "security" interacting with external sources.
Typically happens with newsletter, email confirmation for travel - hotel or airline, etc.
To confirm that the issue is with OUTLOOK only, but not your computer or OutPrnt file, you can simply do the test as:
1) Print any other email that does not have embedded external graphic links - You should be able to print fine. Hence, the OutPrnt is not the issue
2) If you save the email in question in HTML and then open the saved HTML email to print, it should print fine, so the CONTENT OF THE EMAIL is also not an issue.
This issue has been around since Office 2010 SP1. Software bug that Microsoft is not fixing for whatever reason for last 3 years or so. -
Outlook 2013 crashes on forwards and replies - Process ID: 1214 and Exception code: 0xc0000005
outlook 2013, installed on Windows 7, email server is Exchange 2007.
user complains that often when he forwards, sometimes when he replies, outlook crashes on him.
here are the steps I have taken:
tried short and long repair of Office, no change.
tried a system restore going back 2 weeks in case it was a windows update, no change.
uninstalled Office, then reinstalled office, no change.
deleted his profile, then recreated his profile, no change.
user states that it happens most often when he forwards an email, and not any particular email, just random ones.
below is errors from event viewer:
The program outlook.exe version 15.0.4535.1508 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1214
Start Time: 01cec8d2c976b49a
Termination Time: 47
Application Path: C:\Program Files\Microsoft Office 15\root\office15\outlook.exe
Report Id: def82e71-34c9-11e3-91b2-a45d3616a6b8
Faulting application name: outlook.exe, version: 15.0.4535.1508, time stamp: 0x52327cfa
Faulting module name: olmapi32.dll, version: 15.0.4535.1504, time stamp: 0x520a0b6e
Exception code: 0xc0000005
Fault offset: 0x0009fc64
Faulting process id: 0x990
Faulting application start time: 0x01cec86e9cd6957b
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\outlook.exe
Faulting module path: C:\Program Files\Microsoft Office 15\Root\Office15\olmapi32.dll
Report Id: 2d6a8d66-3462-11e3-97d2-a45d3616a6b8Hi,
How is everything going?
Have you tried Scanpst? Please let me know the result.
In addition, which profile did you delete and recreate? Please try to delete the mail profile and recreate a new one with a different name to test this issue. Some people seems resolved
this issue with this method. See:
http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/outlook-2013-crashes-when-i-try-an-send-a-email/85daf7d9-637a-4ba1-8c45-f1202bdb1ae0
To create a new mail profile, please refer:
http://support.microsoft.com/kb/829918
Hope this helps.
Thanks,
Steve Fan
TechNet Community Support
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place. -
Finder crashes when clicking on Applications folder
VERY weird. Beginning a few days ago the finder on my Mac Pro crashes whenever I clicked on the Applications folder. It makes no difference what finder view I am using (icons, columns, etc.). Even if I click on the alias to the Applications folder in the sidebar, the finder crashes. I cannot view the contents of that folder by any method. The only way I can get to an item contained therein is to search for it using Spotlight.
Thinking that maybe my startup disk was hosed somehow, I ran Disk Utility (repaired permissions and verified the disk) and ran all tests within TechTool Deluxe. Both said the disk and filesystem were fine.
I tried copying the entire folder to another disk, but the copy aborts after the first few items (stops with Adobe Photoshop; the next item alphabetically is Aperture). In case Aperture was somehow a problem, I removed it (searched using Spotlight and then dragged it to the trash). No change in behavior.
I used Carbon Copy Cloner to replicate the entire drive to another, newly reformatted drive and made that drive the startup disk. No change in behavior.
It sure seems that the issue has to do with some kind of file corruption (that CCC dutifully replicated) rather than a faulty drive, but I have no idea where to look next for a solution (other than reformatting and reinstalling over 100 applications from scratch; ugh).
Does anyone have any idea what may be going on here? Until I can fix this, the Mac Pro is pretty much useless (luckily, I also have a MacBook Pro).Hi - I too am having this issue.
When I click on any of the items in my sidebar (i.e. -desktop, documents, applications, etc...) this causes the finder to crash and restart.
I have tried trashing the com.apple.finder.plist and running disk utility but to no avail. I also found this other forum discussion (https://discussions.apple.com/thread/1336291?start=0&tstart=0) Where this was part of the post
petrock
Re: finder crashes when clicking desktop icon in sidebar - any help?
Feb 2, 2008 3:43 PM (in response to choegl)
choegl, that crash is the same place as andreas's but it got there in a different manor. In the manor I would expect it to. It is trying to retarget the window to your selection in the sidebar and setup List View according to the view options for that folder from that folder's .DS_Store. Its specifically trying to get the label for one of the columns in List View (i.e. Size or Name or Date Modified) but the value it gets from the .DS_Store is corrupt/bogus and causes the Finder to crash (specifically a component underneath the Finder call CoreFoundation via a call to CFStringGetLength). Here's how you solve your problem. In /Applications/Utilities/Terminal.app type: +cd <path to problem folder>+
+rm .DS_Store+
+killall Finder+ Pressing return after each line. You can get the path to the problem folder by drag/dropping the folder into the Terminal window. When the Finder comes back up, see if it still crashes when you click on that problem folder (i.e. your Desktop) in the sidebar. Repeat the steps above for any other folders that behave this way when you click on them in the sidebar. Hope that helps everyone...
btw, I wrote up a bug report on your behalf about this issue and sent it off to Apple (# 5721669)."
I tried this as well and nothing!
Anyone have any suggestions? I'm at a loss and am hating this issue! BTW, if I right click on any of the items in the sidebar, I can then click on open to get the folder to open. HASSLE! and if I forget (which is likely since I move too fast for my own good) then I crash the finder. Also, this happens on all the users on my mac.
Thanks!!!!
Matthew
MacBookPro 2,2 - OS X 10.6.8 - 2.16 GHz - 3 GB mem -
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