Outlook 2013 display black background in datenavigator plane

Since a few days we has an outlook 2013 issue in the datenavigator. Outlook display a black background. Has anyone an idea how we can resolve these issue? Until my account is verified I don't can insert an image...
Has anyone an idea how we can resolve these issue? We use Windows 7 Enterprise 64bit, and Office 2013 with the latest Patches. All User in this VDI Infrastructure are affected from this issue.

Hi,
Do you mean this pane below?
In Outlook 2013, the display issue sometimes may be caused by the following setting:
FILE -> Options -> Advanced -> Display -> Disable hardware graphics acceleration. Check it to disable the acceleration and see if this can fix the issue.
I also suggest you start Outlook in Safe Mode to determine whether it's caused by 3rd-party add-ins:
Press Win + R, type "outlook.exe /safe" in the blank box, press Enter.
If there is no problem in Safe Mode, please disable suspicious add-ins to verify which one caused the issue.
If the issue still exists, please make sure the video driver has been updated to the latest.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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Outlook 2013 become black after intalling Windows Thecnical Preview

Outlook 2013 become black after installing Windows Technical Preview.
Outlook appears fully or partly black, and color comes back to normal where you point the cursor.

Hi,
Please follow the suggestion above to ask a question in Windows Technical Preview or
Outlook Forum
for more suggestion.
Personal suggestion, since there is a new installation for Windows Technical Preview, please restart your Windows machine to have a try.
Regards,
Winnie Liang
TechNet Community Support

External Displays Black Background

I work with two external displays and yesterday I unplugged my MBP to go to a meeting. When I returned and plugged my monitors back in both their backgrounds were black. They work fine and I can drag applications into them and be displayed but I can't shift the black backgrounds.
If I open system preferences it launches fine and if I select Desktop & Screensaver the panes launch in all three monitors and display their current background. If I change the background it changes in the preferences pane but not the actual display. If I mirror all monitors it displays fine on all three. The only inconsistency I've noted is that when adjusting backgrounds the pane on the right hand display adjusts the background in the central (primary) monitor. This right hand display is also the actual laptop with the two external display positioned to the left.
Obviously not a critical issue but I would love to get to the bottom of it.

Hi rossmatt06,
If you are having intermittent issues with the external displays connected to your MacBook Pro, you may find the following article helpful. In particular, if at all possible I would test with different adapters to try to rule out an incompatibility.
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
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Outlook 2013 not rending background table image in signature

Hi
we have created a signature that contains a table with background image (see png file in URL below) , however the image is not rending with Outlook 2013 clients. However it does render with Outlook 2003 clients.
here is the code.
any ideas how to correct?
<table width="821" height="135" border="0" cellpadding="0" cellspacing="0" background="http://gallery.yopriceville.com/var/albums/Free-Clipart-Pictures/Ribbons-and-Banners-PNG/Red_and_White_Banner_PNG_Clipart_Picture.png">
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<P><STRONG>Lorem Ipsum</STRONG> is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.</P></td>
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Hi,
A workaround is to edit the signature in Word and paste it into Outlook Signature, or simply save the whole signature as an image and save it to Outlook Signature.
For html method, I have no clue so far.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Outlook 2013 displaying "Upgrade in Progress" problem. Possible Patching issue?

Some of our Outlook 2013 clients have been displaying "upgrade in progress" It was doing this for hours. I could no longer get new mails while this was happening. It all started after we had patches installed. Since we are using
this new system for patch installation I think it could have been a patch that would have caused this. It could be any number of factors but the new patch management system we have could have installed a patch we normally do not have.
Some factors to consider:
1.) I had Outlook 2010 on my computer as well. I uninstalled this and it did not fix.
2.) Was running Outlook 2013 for months with no issue.
3.) We use Office 365 for our corporate email.
4.) Altiris (Symantec Management Console) is being used to patch our machines and it started after patches were installed.
Control Panel > Program and Features > Microsoft Office > Change > Online Repair. fixed the problem.
I was hoping someone maybe to help explain how this could have happened.
Since the computers having this problem are in our test environment and we have not yet deployed Altiris patching solution for the rest of the company yet is a relief but we would like to know if anyone else may have had a problem with this after a certain
patch that maybe they can identify.
Thank you!

Hi,
Did the patches you installed include some update for other version of Office?
Last time I see this issue is when two versions of Outlook (Outlook 2010 and Outlook 2013) are installed on one computer. Please check if the clients with this problem are installed two versions of Outlook. Although we can have two versions of
Outlook on the same machine, only one version of Outlook can run at a time. Moreover, when we install Outlook 2013 first and then Outlook 2010, it may cause some unwanted issues. The method to fix such issue is to repair Office 2013.
So I guess there are some updates for Outlook 2010 in the patches which caused the conflict of two versions of Outlook.
Flynn

Black background in Load Planning in TM9.1 with VB2.1(Also item details)

Hi Experts,
In Load Planning tab in Freight order, the 3-D component's background is always black, and when i clicking the item, item details will pop-up,
but the background also black, please see below picture.
Does anyone has ideas, Thanks in advance.
Best Regards,
Matthew He

Hi Uwe,
I have a similar problem.
I copied the demo program VBI_GUI_SAMPLE1 and have changed the source for displaying Details and Tooltip.
But the Details are shown in a black box. The letters are also in black, so the details are not visible.
--source
" tooltip
     ls_descr_entry-category   = if_vbi_const=>gc_descr_category-both.
     ls_descr_entry-part       = if_vbi_const=>gc_descr_part-caption.
     ls_descr_entry-field_name = 'RD'.                       "#EC NOTEXT
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*    ls_descr_entry-column     = 1.
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     ls_descr_entry-part       = if_vbi_const=>gc_descr_part-subcaption.
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*    ls_descr_entry-column     = 1.
     APPEND ls_descr_entry TO ls_spot-description.
     ls_descr_entry-category   = if_vbi_const=>gc_descr_category-detail.
     ls_descr_entry-part       = if_vbi_const=>gc_descr_part-body.
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*    ls_descr_entry-column     = 1.
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--end source
Best regards Maarten van Riel

Outlook 2013 does not send / receive mails but connected to Exchange server

HI All,
Outlook 2013 displays connected message but when compose and send a mail, the message hangs for more than an hour. Yes if I restart the outlook, the message is sent. Otherwise the message will lag for hours. Even I am not able to receive it.
The problem is not faced by OWA. Outlook Web App works perfectly. But Microsoft Outlook 2013 not working perfectly. Folks I need help to close the case with customer.
Regards,
AbuYasir

Hi AbuYasir,
From your description, OWA works well, the issue is related to Outlook side. In your case, I recommend you use Outlook safe mode to determine whether the issue is related to add-ins. If the issue persists, please create a new profile to check the result.
Besides, make sure that you install the latest Outlook 2013 Service Pack.
For your convenience:
Description of Microsoft Office 2013 Service Pack 1 (SP1)
http://support.microsoft.com/kb/2817430/en-us
Hope my clarification can be helpful to you.
Best regards,
Amy Wang
TechNet Community Support

"From" presence not displaying in Outlook 2013

When running the Lync 2013 client, the presence indicator of the "From" or sender does not display in Outlook 2013. The cc, bcc & to fields all display presence properly.
When I close the Lync 2013 client and the launch the Lync 2010 client, the sender's or "From" presence displays properly.
We are currently running Lync 2010 servers in our environment.
Just wondering if anyone else has noticed this issue?

I have certainly come across this behaviour with outlook 2013 against Exchange 2007.
How to repro the Issue?
Open an email in Outlook 2013 connected to Exchange
2007 in cached Mode. Sender of the email has empty personcard.
With Outlook 2013, users are not able to see GAL data for the
sender of emails,
Work around seem to be Using online mode instead of cached mode.
There is a outlook fix planned for this issue however unsure on the Release schedule
Hi Prasanth. It's now the end of May. Outlook 2013 went RTM about six months ago and GA about four months ago and this issue is still not fixed. Are Microsoft still working on a fix or have they given up on it and turned their back on their
users ?
I just installed Office 2013 + all MS updates and am very disappointed as Outlook 2013 is functionally inferior to 2010 because of this for us. I work for a large organisation and this would hold back Office 2013 rollout.
-- huddie "If you're not seeking help or offering it, you shouldn't be here."

My lock screen just shows a black background and a User Name/Password dialog after opening the screen from sleep. How do I get it back to where it blurs my desktop image with the dialog and my account image displayed?

I'm not sure when it began, but now my Macbook Air only shows a black background and a User Name and Password dialog box when I wake it from sleep. It used to show my desktop background blurred with my user name and icon displayed with only a text field for entering my password. I'm currently using Yosemite (OS X 10.10.1) and all updates have been done. Any help or suggestions would be greatly appreciated as I know this isn't a real problem, just an annoyance since I couldn't find how to change it back in the System Preferences.

I just have to point out that after looking at a related post (https://discussions.apple.com/message/22661092#22661092), it brought to memory that my issue most certainly began happening after I added some DoD certificates to the keychain. This obviously has something to do with it, but it still leaves me wondering what actually causes this to happen. :/

Outlook 2013: Your Automatic Reply Settings Cannot Be Displayed Because The Server Is Unavailable

When I configure the Outlook profile manually then receive warning "Your Automatic Reply Settings Cannot Be Displayed Because The Server Is Unavailable" when clicking "Automatic Replies (Out of Office)".
However if I use Autodiscover to configure the Outlook profile the above does not occur and "Automatic Replies (Out of Office)" works fine.
Client: Outlook 2013 Click-to-Run version 15.0.4551.1011 on Windows 7 Pro SP1.
Server: Exchange 2007 SP3 on Windows SBS 2008 SP2.

Hi,
First of all, please make sure you have installed this Outlook 2013 hotfix package (December 10, 2013):
http://support.microsoft.com/kb/2825652/en-us
It may fix the issue.
If the hotfix doesn't help, please note, this problem can occur after your primary SMTP address changes. The problem occurs because your previous primary SMTP address is cached in the Windows registry under your Outlook profile and this information does
not get refreshed for 24-48 hours after the SMTP address change.
So please make sure you have configured smtp address correctly, or, we can find some workarounds from the link below:
http://support.microsoft.com/kb/2693800/en-us
Regards,
Melon Chen
TechNet Community Support

Exchange 2007 / Outlook 2013 "Your Automatic Reply Settings Cannot Be Displayed Because The Server Is Unavailable"

One of our users is having problems setting replies from Outlook on his local PC. This is an SBS 2008 Server with Exchange 2007. The client PC is running Windows 8 with Outlook 2013. This issue doesn't seem to affect other users but this
is the only client with Outlook 2013.
When trying to set an automatic reply from within Outlook 2013 we get the "Your automatic reply settings cannot be displayed because the server is unavailable". Outlook seems to be connecting and working fine so connection to the server does
exist.
Trying this same operation from owa works without issue. Please let me know what we need to do to find a solution.
Thanks so much!

Problem:
IMAP downloads inbox don't work after November patches.
If you install a fresh OS and O2K13 unpatched ,the IMAP works fine.
Fully patched O2K10 works fine too.
It worked for my customer until November patch Tuesday broke the IMAP sync.
Consultant opened case.
Response from Microsoft:
        This is with regards to the issue faced by you due to regression         caused by November security update. This is further to inform         you
that fix is out and below is the download links for 32 bit         and 64 bit of the office suites. You need to apply all 3 hotfix.         The crash issue and IMAP issue would get resolved
immediately         while the issue related to Free / Busy and OOF not getting set         would take 24-36 hours to start working once the patch is
applied.
Below
        are the KB articles:
Description
        of the Outlook 2013 hotfix package (Outlook-x-none.msp):         December 10, 2013:
http://support.microsoft.com/kb/2825652
Description
        of the Word 2013 hotfix package (Word-x-none.msp): December 10,         2013:
http://support.microsoft.com/kb/2837674
Description
        of the Office 2013 hotfix package (       2013:
http://support.microsoft.com/kb/2849994
    Description of the Office 2013 hotfix package (   December 10, 2013:
    http://support.microsoft.com/kb/2849994
Issues that this hotfix package fixes
Consider the following scenario:
You have a SharePoint Server environment that has complex             workflows.
You implement the ReceiveTimeOut registry entry to             increase the global timeout to 90 seconds.
You click Open this task             button to open a workflow task in Outlook 2013.
        In this scenario, when you click any approval option from the         popup dialog box, you receive the following error message:
This task could not be updated at this               time.
When you reply or forward an email message by using inline         replies, you cannot use the Close and Delete method of Outlook         Visual Basic for Application. Additionally, you
receive the         following error message:
Run-time error '-2147467259               (80004005)': This method can't be used with an inline               response mail
item.
Consider the following scenario:
Assume that User A is located on an on-premises Exchange             Server, and User B is located on Cloud.
Both the on-premises Exchange Server and the Cloud enables             the Federation Trust.
User A share his own calendar to User B with Full Details             permission, and send the sharing invitation to User B.
User B opens the sharing invitation from User A, click             Open this Calendar, Outlook browses to the Calendar module             and opens
the shared calendar.
        In this scenario, the shared calendar does not show any content.
Consider the following scenario:
You install Outlook 2013 on Windows Server 2008 R2 or             Windows Server 2012 with Terminal Server Role installed.
You implement the Use Cached Exchange Mode for new and             Existing Outlook Profiles Group Policy settings and enable             it.
        In this scenario, when you open the           Outlook Account Settings window, and double-click the         Exchange
account, the Use Cached           Exchange Mode check box is not checked in the popup         dialog box.
Consider the following scenario:
You have an Exchange Server that has Public Folders.
You create the Outlook Security               Settings folder under
All               Public Folders.
You publish the AdminSecurityMode registry entry and set             to a value of 1.
You configure Outlook 2013 to use cached mode.
        In this scenario, when Outlook 2013 connects to Exchange Server,         Outlook crashes.
    Description of the Word 2013 hotfix package (Word-x-none.msp):     December 10, 2013:
    http://support.microsoft.com/kb/2837674
    Assume that you open a meeting request in a separate window in     Outlook 2013. When you click
Accept and     then click
Send Reply Now,     Outlook crashes.
    Description of the Outlook 2013 hotfix package (Outlook-x-none.msp):     December 10, 2013:
    http://support.microsoft.com/kb/2825652
Issues that this hotfix package fixes
Assume that you have a recurring appointment that does not         have a subject. You make some changes to one instance of the         appointment and then save the instance. When you
try to open or         delete the instance, Outlook may crash. Additionally, when you         drag-and-drop one instance of the appointment to a different
time in the calendar, Outlook may crash.
When you reply or forward an email message by using inline         replies, you cannot use the Close and Delete method of Outlook         Visual Basic for Application. Additionally, you
receive the         following error message:
Run-time error '-2147467259               (80004005)': This method can't be used with an inline               response mail
item.
Consider the following scenario:
Assume that User A has a mailbox that is located on an             on-premises Exchange Server, and User B has a mailbox that             is located
on Cloud.
Both the on-premises Exchange Server and the Cloud enable             the federation trust.
User A share his own calendar to User B with Full Details             permission, and send the sharing invitation to User B.
User B opens the sharing invitation from User A, click             Open this Calendar, Outlook browses to the Calendar module             and opens
the shared calendar.
        In this scenario, the shared calendar does not show any content.
Consider the following scenario:
You install Outlook 2013 on Windows Server 2008 R2 or             Windows Server 2012 with Terminal Server Role installed.
You implement the Use Cached               Exchange Mode for new and Existing Outlook Profiles             Group Policy
settings and enable it.
        In this scenario, when you open the           Outlook Account Settings window, and double-click the         Exchange
account, the Use Cached           Exchange Mode check box is not checked in the popup         dialog box.
Consider the following scenario:
You have an Exchange Server that has Public Folders.
You create the Outlook Security               Settings folder under
All               Public Folders.
You publish the AdminSecurityMode
registry entry and set to a value of 1.
You configure Outlook 2013 to use cached mode.
        In this scenario, when Outlook 2013 connects to Exchange Server,         Outlook crashes.
Consider the following scenario:
You have two Active Directory forests (Forest A and Forest             B).
User A and User B have their mailboxes that are located on             Forest A.
User A share his own calendar with User B with Full             Details permission.
User B add the shared calendar and let it sync.
You move User B’s mailbox to Forest B.
        In this scenario, the shared data in the shared calendar is         removed every second time that User A restarts Outlook. And it         is re-synced
when User A browses to the Calendar module.
Unfortunately TechNet isn't coming back, sorry folks :-(
The 3 patches above immediately fixed the issue for me!
Thanks so much!

Outlook 2013 with SSRS charts in MHTML displays wrong image in email

Hi,
I've posted this question already to the SQL Server group and the SQL Team confirms this is potentially an issue with Outlook 2013 and image cache changes between 2010 and 2013. Please see the more detailed post here for more information: https://social.msdn.microsoft.com/Forums/sqlserver/en-US/e34516c5-53cd-4792-bc6d-4cb6e41e63cf/ssrs-2012-with-mthml-subscriptions-graphs-and-outlook-cache-issues?forum=sqlreportingservices
In short, when changing between emails that display charts from SSRS distributed via MHTML, Outlook 2013 will display the wrong graph from its image cache. This issue does NOT happen when opening the email in a browser by using the "View in Browser"
option from the Information ribbon in the email.
The issue began after upgrading from Outlook 2010 to 2013 so it would appear that the image cache algorithm has changed. We need a resolution to stop this from happening that does not include turning off cached exchange mode. I've tried changes
in the Trust center by turning off the viewers but that doesn't fix anything.
We are using Office 365 and Outlook 2013 x64 SP1.
Has anyone else experienced this or found a workaround for the issue? This is what it looks like when clicking between emails and then opening in the browser.
Thanks,
Kevin

Outlook uses Word as an email editor. That's why you may see the difference between the browser and Outlook inspectors. See the following series of articles for more information:
Word 2007 HTML and CSS Rendering Capabilities in Outlook 2007 (Part 1 of 2)
Word 2007 HTML and CSS Rendering Capabilities in Outlook 2007 (Part 2 of 2)

This item cannot be displayed in the Reading Pane. Open the item to read its contents Outlook 2013

One of Outlook 2013 of Office Home and Business in Windows 7 Pro 64bit who is connecting to a local Exchange 2010 server is having the following error:
This item cannot be displayed in the Reading Pane. Open the item to read its contents.
When launching Outlook, it seems work fine. If user click other folders and click Inbox again. The error comes out. It only happens on Inbox folder.
I have tried the followings with no luck.
1. Rebuilt new Outlook profile.
2. Rebuilt new Windows profile + Outlook profile.
3. Disabled all add-ins.
There are 2 ways I can make it work.
1. I disabled "Cache Mode", then it starts working well.
2. Start Outlook with outlook.com /safe.
So the question is why in Cache mode, Outlook 2013 cannot display the item in reading pane.
Any hint will be appreciated.
CliffZ

CliffZ,
One hint: Do an offline virus scan on the affected computer:
1. Check if your computer has a 32- or a 64-bit system. Right-click on Computer icon, choose Properties. System type reveals the bitness.
2. Download the appropriate virus scanning version from http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline
Note: If you're on Windows 8.1: http://windows.microsoft.com/en-us/windows/what-is-windows-defender-offline-beta
3. Insert a USB stick with nothing important on. Observe the drive letter (F:, G: etc ...) assigned to it.
4. Start the downloaded program and follow the instructions. Note: Choose the correct drive letter from 3 above.
5. Restart your computer so it will boot from the USB stick. Depending on computer brand you can often press F12 to get a boot menu.
Sometimes you have to enter BIOS to tell the computer to boot from USB if present.
The quick scan starts. Abort it and select Full Scan.
Let it run overnight.
Regards Pete

Active Sync - No data displayed in Outlook 2013

Hello,
We are currently developing Active Sync support for SOGo (www.sogo.nu). Everything works well with Android and iOS based devices but Outlook 2013 doesn't work.
The FolderSync command works well, but the initial Sync request seems to be ignored by Outlook, as it keeps sending it over and over. Here is the initial FolderSync response:
<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" "http://www.microsoft.com/">
<FolderSync xmlns="FolderHierarchy:">
<Status>1</Status>
<SyncKey>1</SyncKey>
<Changes>
<Count>9</Count>
<Add>
<ServerId>mail/INBOX</ServerId>
<ParentId>0</ParentId>
<Type>2</Type>
<DisplayName>INBOX</DisplayName>
</Add>
<Add>
<ServerId>mail/Drafts</ServerId>
<ParentId>0</ParentId>
<Type>3</Type>
<DisplayName>Drafts</DisplayName>
</Add>
<Add>
<ServerId>mail/Sent</ServerId>
<ParentId>0</ParentId>
<Type>5</Type>
<DisplayName>Sent</DisplayName>
</Add>
<Add>
<ServerId>mail/Trash</ServerId>
<ParentId>0</ParentId>
<Type>4</Type>
<DisplayName>Trash</DisplayName>
</Add>
<Add>
<ServerId>mail/Aaaaappppp</ServerId>
<ParentId>0</ParentId>
<Type>12</Type>
<DisplayName>Aaaaappppp</DisplayName>
</Add>
<Add>
<ServerId>mail/Shared Folders/bar</ServerId>
<ParentId>0</ParentId>
<Type>12</Type>
<DisplayName>Dossiers partagés/bar</DisplayName>
</Add>
<Add>
<ServerId>vevent/personal</ServerId>
<ParentId>0</ParentId>
<Type>8</Type>
<DisplayName>Personal Calendar</DisplayName>
</Add>
<Add>
<ServerId>vtodo/personal</ServerId>
<ParentId>0</ParentId>
<Type>7</Type>
<DisplayName>Personal Calendar</DisplayName>
</Add>
<Add>
<ServerId>vcard/personal</ServerId>
<ParentId>0</ParentId>
<Type>9</Type>
<DisplayName>Personal Address Book</DisplayName>
</Add>
</Changes>
</FolderSync>
Here is the initial Sync response:
<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" "http://www.microsoft.com/">
<Sync xmlns="AirSync:">
<Collections>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>mail/INBOX</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>vevent/personal</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>vcard/personal</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>mail/Trash</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>mail/Sent</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>vtodo/personal</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>mail/Aaaaappppp</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>mail/Shared Folders/bar</CollectionId>
<Status>1</Status>
</Collection>
</Collections>
</Sync>
After that, here is the other Sync response:
<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" "http://www.microsoft.com/">
<Sync xmlns="AirSync:">
<Collections>
<Collection>
<SyncKey>127-317</SyncKey>
<CollectionId>mail/INBOX</CollectionId>
<Status>1</Status>
<Commands>
<Add xmlns="AirSync:">
<ServerId xmlns="AirSync:">125</ServerId>
<ApplicationData xmlns="AirSync:">
<From xmlns="Email:">[email protected]</From>
<To xmlns="Email:">[email protected]</To>
<Subject xmlns="Email:">test plain 1</Subject>
<DateReceived xmlns="Email:">20140114T133337Z</DateReceived>
<Importance xmlns="Email:">1</Importance>
<Read xmlns="Email:">1</Read>
<MessageClass xmlns="Email:">IPM.Note</MessageClass>
<InternetCPID xmlns="Email:">65001</InternetCPID>
<Body xmlns="AirSyncBase:">
<Type>4</Type>
<EstimatedDataSize>772</EstimatedDataSize>
<Truncated>0</Truncated>
<Data>Return-Path: <[email protected]>
Received: from sogo.example.com (localhost [127.0.0.1])
by sogo (Cyrus v2.4.12-Debian-2.4.12-2) with LMTPA;
Tue, 14 Jan 2014 08:33:37 -0500
X-Sieve: CMU Sieve 2.4
Received: from localhost (localhost [127.0.0.1])
by sogo.example.com (Postfix) with ESMTP id AA70A2801A1
for <[email protected]>; Tue, 14 Jan 2014 08:33:37 -0500 (EST)
User-Agent: SOGoMail 2.1.2
X-Forward: 172.20.20.7
MIME-Version: 1.0
from: "Wolfgang Fritz" <[email protected]>
subject: test plain 1
message-id: <6a3b-52d53c80-1-61634300@97912150>
to: "sogo10" <[email protected]>
content-type: text/plain; charset="utf-8"
date: Tue, 14 Jan 2014 08:33:37 -0500
content-transfer-encoding: 7bit
test plain 1
</Data>
</Body>
<ContentClass xmlns="Email:">urn:content-classes:message</ContentClass>
<Flag xmlns="Email:">
<FlagStatus>0</FlagStatus>
</Flag>
<NativeBodyType xmlns="AirSyncBase:">4</NativeBodyType>
</ApplicationData>
</Add>
<Add xmlns="AirSync:">
<ServerId xmlns="AirSync:">126</ServerId>
<ApplicationData xmlns="AirSync:">
<From xmlns="Email:">[email protected]</From>
<To xmlns="Email:">[email protected]</To>
<Subject xmlns="Email:">Event Invitation: "test meeting 1"</Subject>
<DateReceived xmlns="Email:">20140114T151104Z</DateReceived>
<Importance xmlns="Email:">1</Importance>
<Read xmlns="Email:">1</Read>
<MessageClass xmlns="Email:">IPM.Note</MessageClass>
<InternetCPID xmlns="Email:">65001</InternetCPID>
<Body xmlns="AirSyncBase:">
<Type>4</Type>
<EstimatedDataSize>3310</EstimatedDataSize>
<Truncated>0</Truncated>
<Data>Return-Path: <[email protected]>
Received: from sogo.example.com (localhost [127.0.0.1])
by sogo (Cyrus v2.4.12-Debian-2.4.12-2) with LMTPA;
Tue, 14 Jan 2014 10:11:04 -0500
X-Sieve: CMU Sieve 2.4
Received: from localhost (localhost [127.0.0.1])
by sogo.example.com (Postfix) with ESMTP id 9A0C7280C68
for <[email protected]>; Tue, 14 Jan 2014 10:11:04 -0500 (EST)
x-sogo-message-type: calendar:invitation
MIME-Version: 1.0
content-type: multipart/mixed; boundary="----=_=-_OpenGroupware_org_NGMime-29284-1389712264.533830-0------"
date: Tue, 14 Jan 2014 10:11:04 -0500
from: "Wolfgang Fritz" <[email protected]>
subject: Event Invitation: "test meeting 1"
to: "sogo10" <[email protected]>
Message-Id: <[email protected]>
------=_=-_OpenGroupware_org_NGMime-29284-1389712264.533830-0------
content-type: text/html; charset=utf-8
<html>
<head>
<style type="text/css">
.container { max-width: 600px; }
h1 { font-size: 18px; font-weight: normal; padding-bottom: 9px; border-bottom: 1px solid #ccc; }
h1 small { font-size: 12px; color: #999; }
.dl-horizontal dt { float: left; width: 120px; overflow: hidden; clear: left; text-align: right; text-overflow: ellipsis; white-space: nowrap; }
dt { font-weight: bold; line-height: 17px; }
dt, dd { font-size: 12px; line-height: 18px; }
dt { display: block; }
h1, dd, .dl-list dt { margin-left: 130px; }
</style>
</head>
<body>
<div class="container">
<h1>Event Invitation: "test meeting 1"
<small>Wolfgang Fritz</small></h1>
<dl class="dl-horizontal">
<dt>Start:</dt>
<dd>Wednesday, January 15, 2014 - 08:00 America/Montreal
</dd>
<dt>End:</dt>
<dd>Wednesday, January 15, 2014 - 09:00 America/Montreal
</dd>
</dl>
</div>
</body>
</html>
------=_=-_OpenGroupware_org_NGMime-29284-1389712264.533830-0------
content-type: text/calendar; method=REQUEST; charset="ISO-8859-1"
content-transfer-encoding: quoted-printable
Content-Class: urn:content-classes:calendarmessage
BEGIN:VCALENDAR
PRODID:-//Inverse inc./SOGo 2.1.2//EN
VERSION:2.0
METHOD:REQUEST
BEGIN:VTIMEZONE
TZID:America/Montreal
X-LIC-LOCATION:America/Montreal
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:19700308T020000
RRULE:FREQ=3DYEARLY;BYMONTH=3D3;BYDAY=3D2SU
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:19701101T020000
RRULE:FREQ=3DYEARLY;BYMONTH=3D11;BYDAY=3D1SU
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
UID:7264-52D55380-1-3CD17680
SUMMARY:test meeting 1
CLASS:PUBLIC
ATTENDEE;PARTSTAT=3DNEEDS-ACTION;CN=3Dsogo10;ROLE=3DREQ-PARTICIPANT;RSV=
P=3DTRUE:mai
lto:[email protected]
ORGANIZER;CN=3DWolfgang Fritz:mailto:[email protected]
CREATED:20140114T151104Z
DTSTAMP:20140114T151104Z
LAST-MODIFIED:20140114T151104Z
DTSTART;TZID=3DAmerica/Montreal:20140115T080000
DTEND;TZID=3DAmerica/Montreal:20140115T090000
TRANSP:OPAQUE
END:VEVENT
END:VCALENDAR
------=_=-_OpenGroupware_org_NGMime-29284-1389712264.533830-0--------
</Data>
</Body>
<ContentClass xmlns="Email:">urn:content-classes:message</ContentClass>
<Flag xmlns="Email:">
<FlagStatus>0</FlagStatus>
</Flag>
<NativeBodyType xmlns="AirSyncBase:">4</NativeBodyType>
</ApplicationData>
</Add>
</Commands>
</Collection>
<Collection>
<SyncKey>1390234625</SyncKey>
<CollectionId>vevent/personal</CollectionId>
<Status>1</Status>
<Commands>
<Add xmlns="AirSync:">
<ServerId xmlns="AirSync:">1358-52DD4C00-7-1C8F5920.ics</ServerId>
<ApplicationData xmlns="AirSync:">
<StartTime xmlns="Calendar:">20140120T130000Z</StartTime>
<EndTime xmlns="Calendar:">20140120T133000Z</EndTime>
<TimeZone xmlns="Calendar:">LAEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwGQsAAAABAAIAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQFwMAAAACAAIAAAAAAAAAxP///w==</TimeZone>
<Organizer_Email xmlns="Calendar:"/>
<Organizer_Name xmlns="Calendar:"/>
<Subject xmlns="Calendar:">test meeting 1</Subject>
<UID xmlns="Calendar:">040000008200E00074C5B7101A82E0080000000050837F27D115CF01000000000000000010000000CDB129B5CE29804CB432AF17CBC48EB5</UID>
<Sensitivity xmlns="Calendar:">0</Sensitivity>
<BusyStatus xmlns="Calendar:">0</BusyStatus>
</ApplicationData>
</Add>
</Commands>
</Collection>
<Collection>
<SyncKey>1390234548</SyncKey>
<CollectionId>vcard/personal</CollectionId>
<Status>1</Status>
<Commands>
<Add xmlns="AirSync:">
<ServerId xmlns="AirSync:">1358-52DD4B80-5-1C8F5920.vcf</ServerId>
<ApplicationData xmlns="AirSync:">
<LastName xmlns="Contacts:">Brocoli</LastName>
<FirstName xmlns="Contacts:">Annie</FirstName>
</ApplicationData>
</Add>
</Commands>
</Collection>
<Collection>
<SyncKey>214-74</SyncKey>
<CollectionId>mail/Trash</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>104-118</SyncKey>
<CollectionId>mail/Sent</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>1390234625</SyncKey>
<CollectionId>vtodo/personal</CollectionId>
<Status>1</Status>
<Commands>
<Add xmlns="AirSync:">
<ServerId xmlns="AirSync:">1358-52DD4B00-1-1C8F5920.ics</ServerId>
<ApplicationData xmlns="AirSync:">
<Complete xmlns="Tasks:">0</Complete>
<DateCompleted xmlns="Tasks:">(null)</DateCompleted>
<Importance xmlns="Tasks:">1</Importance>
<ReminderSet xmlns="Tasks:">0</ReminderSet>
<Sensitivity xmlns="Tasks:">0</Sensitivity>
<Subject xmlns="Tasks:">test 2</Subject>
</ApplicationData>
</Add>
</Commands>
</Collection>
<Collection>
<SyncKey>1-1</SyncKey>
<CollectionId>mail/Aaaaappppp</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>1-1</SyncKey>
<CollectionId>mail/Shared Folders/bar</CollectionId>
<Status>1</Status>
</Collection>
</Collections>
</Sync>
As you can see, there are 2 mails, 1 event and 1 contact.
Can anyone tell me what could be wrong in our response which could lead Outlook 2013 to reject it?
Thanks,

I enabled logging in Outlook 2010 and here is a the failure trying to synchronize one single mail:
- <eas>
<Url>https://sogoludo.inverse.ca/Microsoft-Server-ActiveSync?Cmd=Sync&User=sogo10&DeviceId=E820059D81C44570ADE521CE7B1E1494&DeviceType=WindowsOutlook15</Url>
<Method>POST</Method>
<Username>sogo10</Username>
- <request>
<headers>Accept-Encoding: gzip, deflate Content-Type: application/vnd.ms-sync.wbxml MS-ASProtocolVersion: 14.0 X-MS-WL: Outlook/1.0 X-TransactionID: {5B6DFE82-0F0F-4703-8647-81BD1E7E193B}</headers>
- <a0_Sync>
- <a0_Collections>
- <a0_Collection>
<a0_SyncKey>131-337</a0_SyncKey>
<a0_CollectionId>mail/INBOX</a0_CollectionId>
<a0_DeletesAsMoves>0</a0_DeletesAsMoves>
<a0_WindowSize>512</a0_WindowSize>
- <a0_Options>
<a0_FilterType>5</a0_FilterType>
<a0_MimeSupport>2</a0_MimeSupport>
<a0_MimeTruncation>8</a0_MimeTruncation>
- <a17_BodyPreference>
<a17_BodyType>4</a17_BodyType>
<a17_AllOrNone>1</a17_AllOrNone>
</a17_BodyPreference>
</a0_Options>
</a0_Collection>
- <a0_Collection>
<a0_SyncKey>1390353472</a0_SyncKey>
<a0_CollectionId>vevent/personal</a0_CollectionId>
<a0_DeletesAsMoves>0</a0_DeletesAsMoves>
<a0_WindowSize>512</a0_WindowSize>
- <a0_Options>
<a0_FilterType>0</a0_FilterType>
- <a17_BodyPreference>
<a17_BodyType>1</a17_BodyType>
<a17_AllOrNone>1</a17_AllOrNone>
</a17_BodyPreference>
</a0_Options>
</a0_Collection>
- <a0_Collection>
<a0_SyncKey>1390353298</a0_SyncKey>
<a0_CollectionId>vcard/personal</a0_CollectionId>
<a0_DeletesAsMoves>0</a0_DeletesAsMoves>
<a0_WindowSize>512</a0_WindowSize>
- <a0_Options>
<a0_FilterType>0</a0_FilterType>
- <a17_BodyPreference>
<a17_BodyType>1</a17_BodyType>
<a17_AllOrNone>1</a17_AllOrNone>
</a17_BodyPreference>
</a0_Options>
</a0_Collection>
- <a0_Collection>
<a0_SyncKey>222-86</a0_SyncKey>
<a0_CollectionId>mail/Trash</a0_CollectionId>
<a0_DeletesAsMoves>0</a0_DeletesAsMoves>
<a0_WindowSize>512</a0_WindowSize>
- <a0_Options>
<a0_FilterType>5</a0_FilterType>
<a0_MimeSupport>2</a0_MimeSupport>
<a0_MimeTruncation>8</a0_MimeTruncation>
- <a17_BodyPreference>
<a17_BodyType>4</a17_BodyType>
<a17_AllOrNone>1</a17_AllOrNone>
</a17_BodyPreference>
</a0_Options>
</a0_Collection>
- <a0_Collection>
<a0_SyncKey>106-122</a0_SyncKey>
<a0_CollectionId>mail/Sent</a0_CollectionId>
<a0_DeletesAsMoves>0</a0_DeletesAsMoves>
<a0_WindowSize>512</a0_WindowSize>
- <a0_Options>
<a0_FilterType>5</a0_FilterType>
<a0_MimeSupport>2</a0_MimeSupport>
<a0_MimeTruncation>8</a0_MimeTruncation>
- <a17_BodyPreference>
<a17_BodyType>4</a17_BodyType>
<a17_AllOrNone>1</a17_AllOrNone>
</a17_BodyPreference>
</a0_Options>
</a0_Collection>
- <a0_Collection>
<a0_SyncKey>1390353472</a0_SyncKey>
<a0_CollectionId>vtodo/personal</a0_CollectionId>
<a0_DeletesAsMoves>0</a0_DeletesAsMoves>
<a0_WindowSize>512</a0_WindowSize>
- <a0_Options>
<a0_FilterType>0</a0_FilterType>
- <a17_BodyPreference>
<a17_BodyType>1</a17_BodyType>
<a17_AllOrNone>1</a17_AllOrNone>
</a17_BodyPreference>
</a0_Options>
</a0_Collection>
</a0_Collections>
<a0_WindowSize>32</a0_WindowSize>
</a0_Sync>
</request>
- <response>
<headers>: HTTP/1.1 200 OK Connection: Keep-Alive Content-Length: 1192 Content-Type: application/vnd.ms-sync.wbxml Date: Wed, 22 Jan 2014 01:27:42 GMT Keep-Alive: timeout=5, max=60 MS-ASProtocolCommands: Sync,SendMail,SmartForward,SmartReply,GetAttachment,GetHierarchy,CreateCollection,DeleteCollection,MoveCollection,FolderSync,FolderCreate,FolderDelete,FolderUpdate,MoveItems,GetItemEstimate,MeetingResponse,Search,Settings,Ping,ItemOperations,Provision,ResolveRecipients,ValidateCert
MS-ASProtocolVersions: 2.0,2.1,2.5,12.0,12.1,14.0,14.1 MS-Server-ActiveSync: 14.0</headers>
- <a0_Sync>
- <a0_Collections>
- <a0_Collection>
<a0_Class>Email</a0_Class>
<a0_SyncKey>132-338</a0_SyncKey>
<a0_CollectionId>mail/INBOX</a0_CollectionId>
<a0_Status>1</a0_Status>
- <a0_Commands>
- <a0_Add>
<a0_ServerId>131</a0_ServerId>
- <a0_ApplicationData>
<a2_From>[email protected]</a2_From>
<a2_To>[email protected]</a2_To>
<a2_Subject>test plain text</a2_Subject>
<a2_DateReceived>20140122T012742Z</a2_DateReceived>
<a2_Importance>1</a2_Importance>
<a2_Read>0</a2_Read>
<a2_MessageClass>IPM.Note</a2_MessageClass>
<a2_InternetCPID>65001</a2_InternetCPID>
- <a17_Body>
<a17_BodyType>4</a17_BodyType>
<a17_EstimatedDataSize>770</a17_EstimatedDataSize>
<a17_Truncated>0</a17_Truncated>
<a17_Data>Return-Path: <[email protected]> Received: from sogo.example.com (localhost [127.0.0.1]) by sogo (Cyrus v2.4.12-Debian-2.4.12-2) with LMTPA; Tue, 21 Jan 2014 20:27:42 -0500 X-Sieve: CMU Sieve 2.4 Received: from localhost (localhost
[127.0.0.1]) by sogo.example.com (Postfix) with ESMTP id 596562808E3 for <[email protected]>; Tue, 21 Jan 2014 20:27:42 -0500 (EST) User-Agent: SOGoMail 2.1.2 X-Forward: 172.21.0.10 MIME-Version: 1.0 from: "Wolfgang Fritz" <[email protected]>
subject: test plain text message-id: <7240-52df1e80-3-34827b00@260596697> to: "sogo10" <[email protected]> content-type: text/plain; charset="utf-8" date: Tue, 21 Jan 2014 20:27:42 -0500 content-transfer-encoding: 7bit test 1</a17_Data>
</a17_Body>
<a2_ContentClass>urn:content-classes:message</a2_ContentClass>
- <a2_Flag>
<a2_FlagStatus>0</a2_FlagStatus>
</a2_Flag>
<a17_NativeBodyType>4</a17_NativeBodyType>
</a0_ApplicationData>
</a0_Add>
</a0_Commands>
</a0_Collection>
- <a0_Collection>
<a0_Class>Calendar</a0_Class>
<a0_SyncKey>1390353472</a0_SyncKey>
<a0_CollectionId>vevent/personal</a0_CollectionId>
<a0_Status>1</a0_Status>
</a0_Collection>
- <a0_Collection>
<a0_Class>Contacts</a0_Class>
<a0_SyncKey>1390353298</a0_SyncKey>
<a0_CollectionId>vcard/personal</a0_CollectionId>
<a0_Status>1</a0_Status>
</a0_Collection>
- <a0_Collection>
<a0_Class>Email</a0_Class>
<a0_SyncKey>222-86</a0_SyncKey>
<a0_CollectionId>mail/Trash</a0_CollectionId>
<a0_Status>1</a0_Status>
</a0_Collection>
- <a0_Collection>
<a0_Class>Email</a0_Class>
<a0_SyncKey>106-122</a0_SyncKey>
<a0_CollectionId>mail/Sent</a0_CollectionId>
<a0_Status>1</a0_Status>
</a0_Collection>
- <a0_Collection>
<a0_Class>Tasks</a0_Class>
<a0_SyncKey>1390353472</a0_SyncKey>
<a0_CollectionId>vtodo/personal</a0_CollectionId>
<a0_Status>1</a0_Status>
</a0_Collection>
</a0_Collections>
</a0_Sync>
</response>
</eas>

NVIDIA Optimus Display Driver for Windows 7 (64 Bit) interfering with Microsoft Outlook 2013

Lenovo Community
Can't explain it nor do I understand it but it appears that the latest NVIDIA Optimus Display Drivers (Version 9.18.13.1270 / 8.15.10.2725, dated 05 Jan 2014) is interfering with Microsoft Outlook 2013. For a week I have been working with Microsoft Technical and Lenovo's Premium Support to no avail. I have reformatted my hard drive 4 times and uninstall and reinstalled Office 2013 Pro more time than I can to remember. The issue stared last Tuesday (18 Mar 2014) when I uploaded new drivers from Lenovo and Microsoft. Outlook would not execute (the initial Outlook dialog would just say processing ....) For four day's Microsoft, Lenovo, and I trouble shot everything under the sun. What was odd was whenever Microsoft or Lenovo technicians took control of my computer Outlook worked fine, and when I stated this to the technicians they thought I was nuts, but once I had control the problem returned. Finally frustrated to the hill I once again reformatted my hard drive but this time installed the Lenovo updates and software one at a time creating numerous restore points along the way. When I updated the new NVIDIA drivers the problem resurfaced. When I would go into the device manager and uninstall the NVIDIA driver’s outlook once again worked fine. I finally was able to reinstall (through my restore points) the previous version of drivers and Outlook is working fine. Is there something to this. ??????
Jeff

I always avoid Optimus, it's historically been way too buggy and very little performance bump over HD4000/4600. I either opt for Quadro machines or just run Intel integrated. That being said, it's a blessing in disguise for you since Outlook is hideos. Consider something else, so many better options exist.
W530 | 3840QM | 32g @ 1.35v CL9 1986z | 512g 840 Pro | 1t HGST 7200 | FHD AUO v.4 | Quadro K2k | GOBI 5k | Centrino 6300

Outlook 2013 display black background in datenavigator plane

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