Outlook 2013 error 0x80070043
Good day All,
I have an issue only with one particular user with her Outlook 2013. When I try to add and pst file or want to setup an account I get the following error. "An unknown error occurred, error code: 0x80070043"
The user connect to an Exchange 2010 server. Any help will be greatly appreciated.
Regards
Gerrit
Hi,
Did the user set any folder redirection before? Especially the default location it shows when you click File > Open & Export > Open Outlook Data File in Outlook 2013. By default, the location is:
C:\Users\%username%\Documents\Outlook Files
To verify this, we may open the Registry Editor and navigate to:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
Find the Personal value and check if its data is set to other path rather than
%USERPROFILE%\Documents. If this is the case, try changing the value to
%USERPROFILE%\Documents and then test the issue again.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
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I suggest run Outlook under safe mode to avoid some AVs and add-ins.
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Here are two threads you may want to review. I'm sure there are others. Good luck!
https://discussions.apple.com/thread/3427840?start=0&tstart=0
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ICloud Outlook 2013 sync errors
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Outlook stopped receiving e-mail to the local .PST. The repair was to recreate the Outlook Profile.
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I have a screen, as below. When I choose the Outlook Sync, that is the error below.
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MamontovAndrey wrote:
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www.apple.com/feedback.
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I would suggest to try the methods list in the article below:
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Outlook 2013 'Not responding' errors
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I'm looking for someone who can help me with an issue that's been the been of my existence for the last couple of weeks/months. I tried every suggestion the Internet has to offer and I'm kinda at the end of my rope here.
On a couple of our workstation we are experiencing serious problems with outlook 2013. The users who use outlook extensively (administrative and management) get 'not responding' messages at random intervals. This can occour when typing a mail, navigating
in Outlook,...
Most problems occur when working in the calendar ans when planning appointments in calendars of other user.
They all use Windows 7 pro 64b laptops that are no older then a year. When they used outlook 2010 none of them experienced any problems.
Here's a summation of what i tried already
- Reinstall office
- Reinstall OS
- Replace laptop
- Latest Update
- Disable all COM-addins (in outlook and in registry on all levels)
- Disable hardware acceleration (in outlook and registry)
- Ran the Outlook FIXIT tool
- Ran OFFCAT
None of the diagnostic tools i used reveal any critical errors.
When i check the log, there is an error but it doesn't reveal any info as to what caused it.
System
Provider
[ Name]
Application Hang
EventID
1002
[ Qualifiers]
0
Level
2
Task
101
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2/7/2014T07:50:22.000000000Z
EventRecordID
9259
Channel
Application
Computer
TENLT027.TENGROUP.local
Security
EventData
OUTLOOK.EXE
15.0.4551.1511
201c
01cf23d7c1847530
16
C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
76519cf1-8fcc-11e3-a18a-8056f2cf00b5
55006E006B006E006F0077006E0000000000
Binary data:
In Words
0000: 006E0055 006E006B 0077006F 0000006E
0008: 0000
In Bytes
0000: 55 00 6E 00 6B 00 6E 00 U.n.k.n.
0008: 6F 00 77 00 6E 00 00 00 o.w.n...
0010: 00 00 ..
Any help would be appreciated cause our management is starting to lose there patience and i have no idea what more i can try.
Regards,
BrechtHi,
Which account type are you using? If you are using Exchange server account, please swtich the online/cache Exchange mode to check the result
Please also check if the Outlook data file size exceed the limit? If so, it may cause some unexpected behavior. Please refer to the following KB article to change the data file size limit:
http://support.microsoft.com/kb/832925/en-us
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http://support.microsoft.com/kb/2632425/en-us
Regards,
Steve Fan
TechNet Community Support
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