Outlook 2013/ Exchange 2010 User Mailbox reached Limit and OWA is not reachable

Hello Folks,I have a strange Outlook/ Exchange problem with one of our Users, interestingly it’s the Boss of our company….The Background:- We have 2 Domains @company-1 or @company-2- We have 1 Exchange 2010 Server Version 14.03.0224.002- Till March of this year our Emails where hosted externally, we used to download the Emails every 2 minutes from POP3 Mailboxes into Exchange- We have 18 Users- So every User had a User account on our Exchange and a Mailbox externally- Now we host our Emails our self via MX and DNS Records(mail.company.cc)- The User kept their Exchange accounts, OWA is now working too So far all works well on my little Server farm.The Catch:Usually our users have only one Email address either @company-1 or @company-2 Except our Boss and one other User, they have an Email address in both Domains They have addresses one...
This topic first appeared in the Spiceworks Community

Hi,
I suggest to repair .ost file to check this issue by the following steps:
Exit Outlook.
In Control Panel, click or double-click Mail.
In the Mail Setup dialog box, click E-mail Accounts.
Click the Data Files tab, select the Exchange account, and then click
Open File Location. A file explorer window opens to the location of the data file for the Exchange account. The
Account Settings and Mail Setup dialog boxes will remain open, behind the file explorer window.
Close the Account Settings and the Mail Setup dialog boxes, then return to the file explorer window.
Important: be sure to close these two dialog boxes before you delete the file. If they aren't closed, Windows may display an error message about a conflict.
In the file explorer window, right-click the Exchange data file and then click
Delete. The next time you start Outlook, a new .ost file is created for the account.
Best Regards.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Lynn-Li
TechNet Community Support

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