Outlook 2013 Images showing red X

In outlook 2013 all the images are showing as a red cross not giving the opportunity to right click them to open or download them. I've emptied the temporary file folder, verified that Outlook secure temp folder exsits and the proxy server authentication
looks okay to me, but it still hasn't made any difference. Any ideas please?

Do you mean the image in message body or the image in contact photo ?
If the formmer, please check the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\Cache
Is this the right value? The default one is
%USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet Files
And we may also try launch Outlook in Safe mode, Outlook takes a different code path and a different API to get the temp folder location.
Thanks.
Tony Chen
TechNet Community Support

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Images showing red blue spot and they are not crisp at all - Canon EOS 600 D

Hello,
About a month ago i bougth Canon EOS 600 D with 18-55 mm and 55-250mm lens and everything goes fine i capture moon images and wildlife pictures as well.
But, now i'm facing some problem with it.
Recently i was trying to capture images with my Canon EOS 600 D and suddenly i noticed that the images are not sharp at all and the images show red and blue spot. I don't know what to do i'm just an ammature in this.
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If you're taking shots of just the moon then the exposure value won't change all that much day to day. I recommend shooting in full manual, use the same settings that you used that gave you images you liked as a baseline. Low iso, nice middle aperture, and adjust shutter speed to fine tune the exposure. The next day you start at the same settings and adjust the shutter speed slightly if needed to account for a change in brightness. Good luck, have fun.

Outlook 2013 not showing attachment icon even tho there is one.

This quite a weird bug. Outlook 2013 is not showing any icons regarding attachments however there is an attachment!
Why is this happening? Any idea?
Best regards,
Aleksei.

Hi Aleksei,
This might has something to do with your current view setting to your folders. Please check if
Attachment has been added into "Show these columns in this folder" list in
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Select the mail folder
Go to View tab on the ribbon
Go to View Settings>Columns...
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TechNet Community Support
It's recommended to download and install
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Unfortunately, Attachment option is already selected and if I scroll down I see the icon on different emails.

Outlook 2013 is showing verifying Data Integrity

Hi,
When i try to open the outlook 2013,it is not opening and it is showing verifying Data Integrity.
Please let us know how to resolve the issue.
Looking forward for your reply at the earliest
Regards
Pradeep.R

Hi Pradeep,
What type of email account do you use (POP, IMAP, MAPI or Exchange)?
Based on my research, this issue can be caused by the following factors:
Outlook data file (.OST/.PST) corruption issues
Third party add-ins
To troubleshoot this issue, I suggest we first try the following steps:
Try to run Scanpst.exe to repair your Outlook data file and see if it helps. If this is an Exchange account, then you can simply rename the
.ost file to .ost.old or delete it, this will force Outlook to regenerate a new
.ost file and download all the messages from the server again.
Launch Outlook in safe mode and see if issue persists. This will help to determine whether this was caused by any third party add-ins:
Press Win + R and type "outlook.exe /safe" in the blank box, then press
Enter.
Hope this helps.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
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Outlook 2013 calendar shows 24 hour time when hovering mouse over appointment

Strange thing is, the computer is not set that way and the calendar's appointments show 12 hour time except when I hover the mouse over the appt. This is Outlook 2013 with Exchange/ Office 365.

Hi,
Please start Outlook in safe mode to check whether the issue persists. If the issue doesn't happen in safe mode, it may be caused by some third-party add-ins. We can enable the add-ins which is disabled in safe mode one by one to find out the main cause.
For more information, please refer to Step 6: Start Outlook in safe mode
in the following KB to check whether the issue is caused by the temporary changes that occur when you start Outlook in safe mode:
http://support.microsoft.com/kb/2934538/en-gb
Regards,
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Winnie Liang
TechNet Community Support

Images show red x when site is uploaded

my images appear in dreamweaver but when I upload the site
the images are not appearing...red x shows.
please help....this is my companies website...
www.kwikprintcopy.com

This image, for example is not on the server, at least not at
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Outlook 2013 emails showing sent but not being rec...

Hi all
It appears that for the last few days any emails I have sent have not been received. They are not stuck in my Outbox and are sitting in my Sent items. If I run a test message from my Outlook profile, it sends and one time it has been received back. ic an receive emails from everyone else.
If I send an email from my Iphone for the BT email account ( Bt yahoo) emails are being sent and received.
My iPhone has the outgoing server as YAhoo!SMTP Server and server port 465. My Outlook has mail.btinternet.com and server port 587 as settings. I am using POP not IMAP and made no changes which might have provoked this problem.
This problem has just started suddenly. Probably from about Friday 23rd Jan.
Any advice welcome. I repaired the account in Outlook but this has had no effect.
Windows 8.1 is op system.
many thanks

I think the fault may lie in BT. Have you seen the message displayed on bt.com/help and also on the log on page:
"BT Mail and BT Yahoo issue. We’re aware of a problem that may be preventing some customers from accessing, sending or receiving their emails. We’re sorry about this and are working hard to fix it as soon as possible"
I experienced the problem last week and over the week-end and spent many hours on the 'phone with BT Help people who were very good and, touch wood, it seems to have been resolved. I think it is an issue with the migration from Yahoo to BT mail.

Flash Player update 16.0.0.235 prevents pictures in emails downloading Outlook 2013

Windows 7 64-bit. Updating Flash Player from V 15.0.0.246 to recently released V 16.0.0.235 causes an unintended consequence. Within Outlook 2013, images/icons included within a HTML email are prevented from downloading, leaving the red crosses where they should be displayed. The option 'Click here to download pictures' no longer appears above HTML emails, and pictures/icons do not display within emails from sources already in 'Safe senders list'. I could not find a solution and have had to use 'Restore Point' to revert to previous version of Flash Player to restore normality. The conclusion is that there is an issue with V16.0.0.235 that interferes with Outlook 2013.
Adobe please look at this issue.

To Jeromie: What you note ... that everyone else, including the folks that write and maintain this software, USE it .. is understood and all the more frustrating! I do respect you guys and appreciate your comments! As I said, I am no tech person, just 'get by' reasonably with my functionality on computers ... but can follow reasonable directions. I too get intrigued, as you say, at least as a curious/interested outsider. I keep our PCs up to date (automatic and periodic manual checks) and we don't game, visit 'questionable' sites or download a lot of anything .. and are very careful and 'smart'- careful - users of email and the interwebs. I just know from when I worked (I'm retired), our office IT persons were good about sharing their own frustrations with oddities with software of many stripes and the way a small 'glitch' would effect one PC or server and not several others. So I'm glad to see someone looking at this with some level of interest. It is not unlike that recurring issue with my RAM truck ... makes the darndest sound at only odd times that cannot be intentionally duplicated and the techs don't have a clue. "Bring it in when it does it again" .. "but it doesn't do it constantly and it just suddenly stops" .. "Sorry, don't know what to tell you" .... And these days, it too could be a software issue!
An update: When I uninstalled Flash and opened Outlook, graphics that only a moment earlier would not open, just popped open as normal! Then an hour or so after posting on this topic on 1/17, I re-installed Flash and everything continues to function just fine in Outlook. The only common denominator seems to be Flash Player (or something associated with it), no? Seems there are so many interconnecting aspects to these interdependent software codes that it doesn't take much for even one or two individual machines to have an odd aspect to their configuration or something that creates this kind of 'software confusion' that flips a switch or something.
Adopee is a very frustrating piece of software ... gotta have it so often, but it has issues. It repeatedly crashes on any machine I've ever used. No common denominator, it just up and quits after running fine for X days, or X hours. Then you reload and you're back up. And now I see on Computerworld Security: January 27, 2015, that Adobe isn't minding their own store again. So I disabled it from automatically loading in FFox. Hope I don't have this issue again, but maybe it's like the old PC adage, "if it locks up, just reboot"... but what a pain. THX

How to make Outlook 2013 automatically download all emails?

I have four IMAP email accounts. Currently, my Outlook 2013 only shows new emails when I navigate to the folder they are in. For example, if I navigate to my work email inbox, it suddenly fills with new emails.
Previously, in Outlook 2010, this would be automatically downloaded and the inbox would be refreshed to show a new email. How can I make this happen in Outlook 2013?

Hi,
Please check your settings:
FILE-> Options-> Advanced -> Send and receive, check "Send immediately when connected"
Also, you could set advanced option throught clicking "Send/Receive..."
If the issue persists, please repair your OST/PST file through SCANPST tool, then check the result:
http://support.microsoft.com/kb/272227
Best regards,
Karen Hu

Returning more than 250 search result hits in Outlook 2013

Hi,
I need to search over a very large amount of emails. My searches each have more than 250 hits, and I need to see all results. Currently, Outlook is limiting the number of results to 250.
I have gone to File > Options > Search, and unticked 'Improve search speed by limiting the number of results shown'.
I have also amended my registry, per this article:
http://www.msoutlook.info/question/669.
I have restarted my machine, but I am still getting only 250 results.
Does anybody have further suggestions that I can try?
Many thanks in advance,
Keith
R K Howard

Hi,
I tested the registry setting, but it didn't work in my environment.
By default, when we do an instant research in Outlook 2013, it shows the first 30 matches. If we click
More below the results, we will get up to 250 results. However, if we clear the 'Improve search speed by limiting the number of results shown' option, Outlook will bypass the limit and show all results matched. See:
http://office.microsoft.com/en-in/outlook-help/find-a-message-with-instant-search-HA102840067.aspx
Please try to delete the registry and untick the 'Improve search speed by limiting the number of results shown' option, restart your Outlook and then check if the option will be ticked again.
We can also try to run a repair of your Office installation to check if it helps. See:
http://office.microsoft.com/en-in/outlook-help/repair-office-programs-HA010357402.aspx
Please let me know the result.
Best Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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here

Outlook 2013 with SSRS charts in MHTML displays wrong image in email

Hi,
I've posted this question already to the SQL Server group and the SQL Team confirms this is potentially an issue with Outlook 2013 and image cache changes between 2010 and 2013. Please see the more detailed post here for more information: https://social.msdn.microsoft.com/Forums/sqlserver/en-US/e34516c5-53cd-4792-bc6d-4cb6e41e63cf/ssrs-2012-with-mthml-subscriptions-graphs-and-outlook-cache-issues?forum=sqlreportingservices
In short, when changing between emails that display charts from SSRS distributed via MHTML, Outlook 2013 will display the wrong graph from its image cache. This issue does NOT happen when opening the email in a browser by using the "View in Browser"
option from the Information ribbon in the email.
The issue began after upgrading from Outlook 2010 to 2013 so it would appear that the image cache algorithm has changed. We need a resolution to stop this from happening that does not include turning off cached exchange mode. I've tried changes
in the Trust center by turning off the viewers but that doesn't fix anything.
We are using Office 365 and Outlook 2013 x64 SP1.
Has anyone else experienced this or found a workaround for the issue? This is what it looks like when clicking between emails and then opening in the browser.
Thanks,
Kevin

Outlook uses Word as an email editor. That's why you may see the difference between the browser and Outlook inspectors. See the following series of articles for more information:
Word 2007 HTML and CSS Rendering Capabilities in Outlook 2007 (Part 1 of 2)
Word 2007 HTML and CSS Rendering Capabilities in Outlook 2007 (Part 2 of 2)

All of Office 2010 Student and Home Edition Programs open as Microsoft Single Image instances since Installing Outlook 2013

Office 2010 Student and Home Edition has been running without problems on my PC since 2012. Recently installed Microsoft Outlook 2013 (The version of Office 2010 did not include Outlook), since then, every time I open any of the original Office 2010 Programs
eg XCEL, WORD, POWER POINT, ONE NOTE, the program opens in 'Microsoft Office 2010 Single Image' which appears to have to be installed every time any of the programs are opened. The Installation process takes anything up to a few minutes to complete and sometimes
when filing or printing a document, the install restarts, on occasions, in an endless loop which requires random,imaginative keystroke action to terminate. The program shortcut icons all point to the 'Microsoft Office 2010 Single Image' application, I have
not succeeded in finding where the original programs are located as a quick way of trying to fix the problem.
The new installation of Outlook 2013 opens normally.
Evidently, the Outlook 2013 installation has disturbed the 2010 licensing or something ellse, can this unintended change be reversed?
Short of a complete Un-install + Re-Install, I have tried every straightforward repair/ change (run All on my computer)/ enter product code etc option, all to no avail.
I have read of variations on the same problem relating to mixing Office 2003/ 2007, cases of Outlook 2013 starting up in a similar way, but no examples of the specific problem outlined above. The next step
is a complete Un-install + re-install of Office 2010, is this the answer or do I need to go further? Indeed, is there a quick fix?

Hi,
The Microsoft Office Single Image 2010 is a set of tools, documentation, and product files that licensed original equipment manufacturers (OEMs) can use to preload Office on new computers for distribution to end users.
I would suggest you to try the methods listed in this KB article:
http://support.microsoft.com/kb/2528748/en-us Just run the Fix-It tool mentioned in the page, or follow the steps to fix it by yourself.
A similar issue is discussed here, you might have a look:
http://answers.microsoft.com/en-us/office/forum/office_2010-office_install/microsoft-office-single-imagewhat-is-it-exactly/8a3fe920-d2b2-436e-9283-e7c085905692
Thanks,
Ethan Hua CHN
TechNet Community Support

Outlook 2013 Imported .CSV calendar events only show in List view

I've been attempting to create a new calendar of events by importing a .CSV file. I can import the file but the data only shows up in the LIST view. This is the format of the data I'm importing:
Subject
Start Date
Start Time
End Date
End Time
All Day Event
Show Time As
Coach Clinic
3/7/2010
8:00:00 AM
3/7/2010
5:00:00 PM
FALSE
0
I'm using Outlook 2013 desktop on Windows 7, the .CSV file was exported (saved as) from Excel 2013 file.
Why can't I see this data in calendar view.

Create a CSV with the same format as you post and import it into My default Calendar. The calendar entry is visible both in Calendar view and List view.
I've notice your Start Data/End Date is 3/7/2010 but not in 3/7/2014, you need to turn the calendar page to a 4-year-ago to check that..
(In my test, I'v changed the data to 2014)
Cheers,
Tony Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please contact
[email protected]

Some Outlook tasks only showing up in Outlook Web App, even if they were entered in Outlook 2013 or on the iOS email client.

A user creates tasks in Outlook 2013, his Exchange email account on his iPhone and in the Outlook Web App (Not Outlook.com). A small number of these tasks will only show up in the Outlook Web App, though, no matter which platform he entered the
task from. He can enter a task in Outlook 2013 and it might not show up on the task list in Outlook 2013 or IOS after that, but WILL show up in the outlook Web App task list.
At first I thought sorting was the issue, but we compared all tasks in both Outlook 2013 and OWA, sorted by due date, and, sure enough, some were missing from 2013.
What I am not sure of:
If/how long a task will be visible on the platform it was submitted before it begins only appearing in OWA.
How long ago this started
I couldn't find this issue in the community or with a quick google search.
I am going to see when he is available to sit down and go through tasks to see if there is a pattern and try replicate it so I can see how long it might be available on the submitting platform before disappearing.
I can provide any other info needed. Thoughts on this issue?

Hi,
I would suggest you reset the view if you found some tasks in Outlook missing.
VIEW tab -> Reset View.
Or we can simply start Outlook with the switch "/cleanviews"(Restores default views. All custom views that you created are lost):
Press Win + R and type “outlook.exe /cleanviews” in the blank box, then press Enter.
Check if this helps you find the missing tasks.
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

No "Show a Room List" dropdown, when creating a new meeting in outlook 2013

In Outlook 2013, user clicks "New Meeting" on the right you have the Room Finder. It shows the calendar, below that the Good, Fair and Poor labels, then below that you have the drop down box "Show a room list"
For one user there is no "Show a room list" no dropdown box at all just a grey space. They can see everything else like normal, the labels and the choose an available room...however no "Show a room list" to be able to pick one.
*Requesting a screen shot from user
Thanks,
Will

Hi Will,
If the issue only happens to one user, please check whether the issue happens in Outlook Online mode. If the issue doesn’t happen in Online mode, please create a new Outlook Profile to check whether the issue persists.
If the issue persists in Online mode, please setup this problematic user’s account in another worked Outlook client machine, then check whether the issue can be reproduced.
Please start your problematic Outlook client in safe mode to have a try.
Regards,
Winnie Liang
TechNet Community Support

Outlook 2013 Images showing red X

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