Outlook 2013 IMAP E-Mail Sync Problems

I'm using Outlook 2013 and have run into a few problems.  First, when checking my email, not all messages appear in my Inbox.  Comparing the inboxes of the desktop Outlook client and the online web access of my personal account (not Outlook.com),
I can see a few dozen emails from over the past week that have not been synced.  I cannot sense a pattern as to why some have been downloaded and some haven't (some have been read and some unread, none flagged or otherwise altered) but it's quite frustrating
to not be able to rely on something as straightforward as checking email.  I have used this email account for over 10 years and past versions of Outlook without any problems.
Furthermore, whenever I start Outlook I have to switch folders from Inbox to another and back again before the 'Inbox synchronization' begins. If I do not change folders, Outlook runs a Send/Receive but doesn't alter the messages, just leaving the Inbox
as it was last time I opened the program.  Granted I only have to click to any folder and back to the Inbox to get it working, but it's yet another issue I'm having with a brand new program.
Please let me know if there are any work arounds or known bugs but I'd prefer not to try any actions that will only address past problems and not future ones (e.g. solutions proposed like 'delete account and recreate' sound to me like it would only do a
re-sync now but not affect any future errors).  I appreciate your input and effort to help me address this.  Also, please don't hesitate to ask for more information (server name, settings, etc.).

Hi,
For both issues, please run Outlook in Safe Mode to determine if it's 3rd-party add-ins related:
Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.
If there’s no problem in Safe Mode, disable the suspicious add-ins to verify which add-ins caused this issue.
We may also try repairing Office in Control Panel to check the result.
Since a new profile always helps many users, we suggest you can have a try:
http://support.microsoft.com/kb/829918/en-us
If you use an IMAP account on Outlook, you don't have to worry about the loss of data since it will sync automatically from the server and create a new data file.
I hope the information is helpful.
Regards.
Melon Chen
TechNet Community Support
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are trying to better understand customer views on social support experience, so your participation in this
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