Outlook 2013 is not starting correctly, OS is Windows 7 Pro 64 bit

I tried the process of turning off all services except for MS products, restarted and Outlook did it again; basically I click on the icon in the task bar, the splash screen come up, it starts processing a 5 to 7 second goes by it does a quick splash like
it is opening the program but all I have is the desktop screen. I place the mice on the icon it shows its running but instead of a preview of the program running it is a blank preview and it just has my email/folder name in the preview. I try to click on the
preview but nothing happens. I am running this on a Windows 7 Pro 64 bit OS.

Hi,
Can you start Outlook in Safe Mode? It can be a corrupted add-in which caused this issue.
Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.
If there’s no problem in Safe Mode, disable the suspicious add-ins to verify which add-ins caused this issue.
Please also try repairing Office in Control Panel to test if this helps.
You may create a new profile if the steps above doesn't help:
http://support.microsoft.com/kb/829918/en-us
Regards,
Melon Chen
TechNet Community Support

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Outlook 2013 will not start up

Outlook 2013 Will not start. Get the following message:
"Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The information store could not be opened."
We have Microsoft Office 365 Home Premium edition. We are using an exchange server for email. We have confirmed that the email has been set up correctly and we do know that Microsoft was able to fix it once. After they left the remote
session, we shut down Outlook and restarted it. We received the same error message as written above.
Microsoft did tell us it was an Outlook software issue.

Hi,
Please check if Outlook can start with the switch "/resetnavpane":
Press Win + R and type “outlook.exe /resetnavpane” in the blank box, then press Enter.
If this issue persists, we need to create a new profile to setup the account, then test if this issue still exists:
http://support.microsoft.com/kb/829918/en-us
Regards,
Melon Chen
TechNet Community Support

Outlook 2013 will not open correctly

So I have just installed Office 2013 on a new install of Windows 7 as part of some evaluation work, my issue is when I open Outlook 2013, I get one, sometimes two blank windows with the title WORD either infront or sometimes behind the outlook window, and
outlook doesn't display the preview of the email correctly. I have tried a repair option but that didn't help.
I also looked in task manager and sure enough along with Outlook there are two instances of word, these all close if I exit outlook
What I have found is if I have outlook full screen, the two word windows open infront of the outlook GUI, I can hit the X to close those and then I see outlook but the preview screen is not working, I have to open the email to see the body. If I put outlook
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HI
I have the same issue with Office 2013 Outlook 2013, but with W8, Outlook crasjes after starting upp.(Same problem with Lync 2013)
After investigating, I found out that the driver to Matrox M9138, the WDM one, was causing this. I found out, if I used the std driver in win8, Outlook worked. A soon as I uppdated to 4.03.00.147
WDDM NoWHQL W8 Beta, Outlook 2013 krasjet.
Without the Matrox 4.03 xxx drivers, I can't use the 2 other screens, so this is not a option.
It seems that its not the power desk app that is the issue, but the drivers....
Not sure if this is something that must be solved in the Matrox driver, or Outlook 2013.
My solution for this problem, was to dropp Office 2013, and for 2010.....
I hope this helps you guys to find a solution to this problem.....
I just came aware of that, the Matrox driver is in Beta... maybe the will solve this the next driver(been waiting since dec 2012)
Kind Regards
Jan B
Norway
JFB

Internet Explorer 11 not opening, says appcrash. Windows 7 Pro 64 bit

Hi There
I am running Win 7 Pro 64bit and Internet explorer 11. I keep getting add ons disabled and explorer doesn't want to open. When I view the problem I see APPCRASH iexplore.exe. What is this. I have tried everything.

When I view the problem I see APPCRASH iexplore.exe.
tried re-installing Explorer 11
There are usually two parts to a crash signature. The most significant one would be the crashing module. iexplore.exe is just the crashing application. However, unless the crashing module is an unusual one, e.g. third-party extension,
you are probably going to have to get a dump and look at the Stack Back Trace of the crashing thread, e.g. using windbg.
tried re-installing Explorer 11
A better alternative to trying that would be to start IE in No Add-ons mode and see if your symptom changes. E.g. Run... (press Win-R and enter:)
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FYI
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Outlook 2013 are not opening and showing pst files are not closed properly

Hi
Outlook 2007 has stopped working and showing close the program. Again,we re-started then outlook 2007 and it has opened and taken the backup of pst files in a separate hard drive.
The pst file was repaired in scanpst.exe and again i have tried to put the pst file back in outlook 2007.It was hanging and suddenly i have uninstalled 2007 and started installing outlook 2013.
2013 applications like word,excel,power point are opening and outlook 2013 are not able to open and showing pst files were not closed properly.
Again i have un-installed and re-installed the outlook 2013.still we are not able to open the outlook.
Need your support at the earliest to fix the issue.
Thanks

Hi,
What's the .pst file used for? Archive? Or you set up a POP3 account and want to import the emails from the .pst file?
Another question, you mentioned you installed Outlook 2013 and it didn't open either. Was this from the beginning right after you installed Outlook 2013, or after you did something such as create a new Profile, set up a new account and tried to import the
.pst file?
Kindly answer my questions so I can understand the situation better.
I've seen some of this issue caused by the anti-malware software, check your anti-malware software to see if it's trying to interfere with Outlook - things like real time email checking can sometimes cause these kinds of problems. To troubleshoot, we can
simply disable the anti-malware software temporarily to see the result.
Regards,
Melon Chen
TechNet Community Support

Outlook 2013 will not connect to specific networks outside the office

Outlook 2013. I can connect to any Wi-Fi network I have attempted...but Outlook 2013 will not connect to my home network. I have tried clearing the dns cache as well as re-creating the account. Outlook works fine at the office, fine at
hotels, fine at restaurants, but won't connect at my house using either a wired or Wi-Fi connection.
Any suggestions?

Hi
As per the information and details provided by you, to connect the Outlook 2013 from outside the office, please follow these steps: -
This is usually the result of authentication issues. In order to prevent strangers from using their
SMTP server to send spam, many ISPs require users to authenticate when they try to send email while accessing the server from outside the network. In many cases, users will also need to use a different
port number and may need to use SSL.
To check or change the outgoing server authentication, you need to open the
Account setting dialog. In Outlook 2013, this is on the
File tab.
Click on the email account, then click the
More Settings dialog and select the Outgoing server tab to check the authentication settings.
Enable
My outgoing server (SMTP) requires authentication and select
Use the same settings as my incoming mail server. These settings will often work both at home and when travelling.
You will also want to check the port and
SSL settings on the Advanced tab. Commonly used port number are
587, 465, and 1025 but if these don’t work, you will need to check your mail providers support pages for the correct port number. You may also need to select
SSL or Auto for encrypted connections, again, this information should be on your mail providers support website.
Note: - Once you make these changes, you should be able to send email from home.
I hope this information will be helpful for you.
Thanks and regards
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Outlook 2013 crashes at start -

Outlook 2013 crashes at start. ntdll.dll error
Tried with:
Programs&Feature / Office 2013 - REPAIR
Creating new Outlook profile
Creating new local profile
Please help.
With best regards
bostjanc

Hello again bostjanc,
Doing an online scan is a lazy approach and still holds doors open for viruses to survive the scan. Most smart viruses will detect if a scan is in progress and thus hide themselves from
the scanner. Corollary: You can NEVER trust an online scan even if it finds viruses! (there might be others too).
A better but yet not foolproof way is to do an offline scan where any possible virus is not given the chance to start executing itself and thus hiding from any virus scan. The virus
scan software database must be updated and hold all possible existing viruses (which is of course impossible). It's, however, a better approach than letting a possible virus dictate the outcome of an online scan.
With the hope that you will reconsiderate your IT Policy ...
Best regards George

Outlook 2013 slow to start with Outlook 365 on Windows 7

Hi,
I get to work, start up my PC. It's windows 7.
The first thing I do is kick off Outlook 2013 which piggy backs off office 365.
It takes a minute for the splash screen to appear, another minute of watch dots fly across the splash page then a minute while add-ins get applied.
Why does it take so long for the first two phases to complete?
What add ins do I actually need? I've disabled those I think surplus to requirements, but in reality if Outlook 2013/0ffice 365 need them why do they need to be added in at all?
Thanks.
K
Note: this post was originally at
http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/outlook-2013-slow-to-start-with-outlook-365/45b18f1c-5c70-4d69-aea7-4562efbe147f?rtAction=1392808530575
but I have since been advised to post it here to.

Hi,
According to your description, outlook 2013 connects to Exchange online server very slowly.
If yes, we can try the following methods to narrow down the cause of the slow performance:
1. Try start your Outlook in safe mode, and check the launch speed;
2. Check if you have enabled Cache Exchange Mode, if no, enable it and try start Outlook, and check the launch speed;
3. Create a new profile with no email account, try start Outlook, and check the launch speed;
4. Create a new Profile with the other email account, try start Outlook, and check the launch speed;
Since the issue is related to Exchange online, I recommend you ask for help on our Exchange online forum:
http://social.technet.microsoft.com/Forums/msonline/en-US/home?forum=onlineservicesexchange
Thanks for your understanding in advance.
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support

OUtlook 2013 can not connect to exchange 2013 after exchange maibox member of DAG failed.

hi ALL
OUtlook 2013 can not connect to exchange 2013 after exchange maibox member of DAG failed.
Exchange environment contains 2 Exchange Mailboxesserver ,( one Failed , virtual Machine)
2 cas Servers
first databases could not be mounted but after we run the below command , users can use OWA but outlook could not connect
Start-DatabaseAvailabilityGroup -Identity DAG -MailboxServer MBX1
please support
thanks

Hi,
According to your description, I understand that Outlook client cannot connect to Exchange server 2013 while one member of DAG failed.
If I have misunderstand your concern, please do not hesitate to let me know.
I want to double confirm whether all account store in MBX1 experience this issue, users in MBX2 works fine.
Please run following command to double check the database status:
Get-MailboxDatabase –Status | select Name,Mounted,MountedOnServer
If it works in OWA, the issue may be related to Outlook side. Please run “Test E-mail AutoConfiguration” and “Outlook Connection Status” to get more details, expecial the setting of proxy server, it’s more helpful
for further troubleshooting.
Additional, please try to recreate a profile for testing. Besides, please move active DB back to MBX1.
Best Regards,
Allen Wang

Outlook 2013 is not publishing calendar to webdav using settings successful with Outlook 2010

I am successfully publishing availability data (an ics file) to a webdav server, using Outlook 2010. The format of the URL is https://[domain]/public_html/calendar/
When I use the same URL in Outlook 2013, it returns the message "Contacting web server" and then "The upload to 'Calendar' failed. Failed to sign in."
Of course, there's no sign in dialog box provided. So, I change the URL to the format https://[login name]:[password]@URL/public_html/calendar/
There is no "Contacting web server". Instead, Outlook goes directly to the error message "The upload of 'Calendar' failed. The calendar was not published because the connection to the server failed. Make sure your computer has a network connection
and that you typed the correct Web address."
There's nothing wrong with the connection; I've tried this and its failed many times. So, I conclude that Outlook 2013 doesn't like a web address that includes the login credentials.
What changed with Outlook 2013 that prevents it from publishing to the same location successfully published to, by Outlook 2010?

This problem continues, and it's a showstopper. Honestly, this is so easy to reproduce and so fundamental that I'm surprised that Microsoft hasn't done anything with it. Tony Chen, your answer isn't really an answer
at all. Why mark it as an answer?
Here are the specifics. I have Microsoft Outlook 2013 (15.0.4667.1000) MSO (15.0.4667.1001) 32 bit (part of Microsoft Office Professional Plus 2013).
In my calendar, I select "Publish Online > Publish to WebDAV Server". I then have a dialog box that requires that I enter the publishing location URL.
I enter a URL (which is my company's internal WebDAV server URL), in the same form as the example given:
https://mycompany.com/calendars/
and then I click "Advanced". I select "Automatic Uploads: Upload updates periodically", with the Update Frequency checkbox checked (to select the server's recommended settings). I click "OK", and my calendar is published
periodically to the WebDAV server, as expected.
If I monitor traffic with fiddler, I can see that outlook periodically does a PROPFIND and then PUT of my ical data to https://mycompany.com/calendars/myfile.ics.
Next, suppose I want to change the publish settings in some way. So in my calendar, I select "Publish Online > Change Publishing Options".
Now, the "Location" text box has the previous URL I entered,
plus the name of my .ics file. So it looks like this in the text box:
https://mycompany.com/calendars/myfile.ics
I click "OK", and I get an error popup that says "The address you typed is not valid. Check the address, and try again." Note that I didn't type the address at all - it is what outlook put there for me.
As a side note: in Outlook 2010 the URL shown is the same (i.e., the URL includes the .ics file) but the text box is inactive (greyed out) and the "OK" button does not produce this error message).
So, already something has gone very wrong. In order to try to work around this, I then edit the text box to remove the .ics file (i.e., to put the URL back to what I originally typed,
https://mycompany.com/calendars/). But now, one of two things will happen, neither of which is ok.
In some cases, Outlook will continue to publish periodically, but when it does, it will do a PUT to
https://mycompany.com/calendars/ - without the myfile.ics suffix. Naturally, this fails, because the server doesn't know what .ics file it's supposed to put the PUT payload into.
In other cases, Outlook ceases publishing altogether. It will do a PROPFIND to the URL, but then no PUT. I have not yet figured out the circumstances of these two failure modes, so I'm not yet sure why one happens and not the other. But
they are both wrong.
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Inbox emails downloaded in Outlook 2013 but not my others folders emails they r showing empty in outlook

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Hi,
What’s your account type using in Outlook? IMAP account or Exchange account?
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http://support.microsoft.com/kb/829918
Additionally, if you are using IMAP account, we can also refer to the following article for more IMAP Syncing issue troubleshooting:
http://www.msoutlook.info/question/840
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please
make sure that you completely understand the risk before retrieving any suggestions from the above link.
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My start Volume is full. I cleanded it to late. Now is he not starting correctly. The screen is white. what can i do to come to the Desktop?

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Hello bobeyay,
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Hello everyone,
I'm facing to a strange issue on my SharePoint 2013 server:
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