Outlook 2013 issues

outlook 2013 inbox messages showing unread but not visible

Are you using cached mode? if yes, can you try disabling cached mode (File > Account settings > Account Setttings > Change > Use Cached Exchange Mode (untick)
Restart Outlook after making the change to see if you now see the unread mails.

Similar Messages

Outlook 2013 Issues with Connecting to Gmail Exchange

Outlook 2013 will not connect with Gmail account on cas_array.yourhostedexchange.com server.
Error message below appears each time I try to set up the account:
The action cannot be completed. The connection to microsoft exchange is unavailable. Outlook must be online or connected to complete this action.
Occasionally it will set it up, then it reverts to 'Trying to Connect' .... maybe lasts a day working fine at the most.
Have attempted to use Outlook 2010 as never had issue when using this platform previously - also failed. Bigpond email as pop account is working fine.
Suggestions?

Hi,
According to your description, there is connectivity issue about your Gmail account. If I misunderstanding your meaning, please feel free to let me know.
If yes, I recommend you contact with Gmail support for more professional help.
If it’s Exchange account, I recommend you firstly check the connectivity by using Test Email AutoConfiguration:
http://social.technet.microsoft.com/Forums/en-US/54bc6b17-9b60-46a4-9dad-584836d15a02/troubleshooting-and-introduction-for-exchange-20072010-autodiscover-details-about-test-email?forum=exchangesvrgeneral
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support

Weird/Complex Exchange/Outlook 2013 Issue

I posted this in the Outlook forum but I was given the recommendation to post it here so I thought I would see if anyone could help.
So we have a client that is creating Outlook calendar events in Outlook 2013 who is running on Exchange 2007 running on a SBS2011 server. In the body of that message they are putting tons of text in it [primarily it is how they are communicating about
the events]. Some users see all the text and some don’t either on their iPhone or in Outlook 2013. They are all using the same version of Outlook. We were told that the mailbox could be corrupted [I don't think so because nothing else is affected]. Another
person stated that Microsoft only allows a certain number of characters in the body of the calendar appointment and this issue is not resolvable. Does anyone here have any ideas as to what could be the problem and if it is truly unresolvable?
Any help is greatly appreciated!

Hi Cale,
Does the problematic user see all the text via OWA?
I also recommend you try the following methods to troubleshoot the issue:
1. Change the problematic user's PC and use a normal user's PC to check if there is the same issue.
2. Try moving the problematic mailbox to another database and check if any helps
Best regards,
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Niko Cheng
TechNet Community Support

Outlook 2013 Issues (Emails go missing when stucked in Outbox after restarted Outlook)

Hi,
I have being using Outlook 2013 for email but i have face for two main issues as below which is quite annoy me sometime.
1. Email stucked at Outbox (even is just a normal email without attahcment). Those emails which were stucked at Outbox will goes missing if i just close the Outlook and re-open the Outlook again.
2. Outlook will hangs/ freeze (showing Not Responding) when half way I just viewing my email in Inbox or I click on Calendar.
I have tried to some of the suggestion across other forums such as:
- Disable the add-in (example: Social Outlook Connector/ Lync Meeting (which i dont have it to use) and etc.)
- Checked on the Program Features and clear all the office plugin
- Change the Aero Setting in Windows
- Disable Anti Virus (Just guessing)
- Reinstalled the Office 2013 (Outlook 2013)
- recreated the Outlook profile
However after tried, the first two issue still happened and the critical part is the email will goes missing after i reopen the Outlook.
More Info:
- When the email stuck at Outbox, the Outlook is show "Connected to Exchange"
- My company is using Exchange Server 2007 R2 (not sure got any related or not)
Anyone can get help on this?!!! Thanks a lot!!!
The reason I re-posted this issue as the previous as remarked as answered but somehow after that no more ppl reply.. i need more ppl's suggestion here!!
Thank you

Hi,
Generally for emails stuck in Outbox issue, we need to try basic steps as below:
1. Work offline, move the stuck mail into another folder. Restart Outlook and Work online to send it again.
2. Temporarily uninstall or disable firewall and antivirus software.
3. Test in Outlook safe mode.
4. Create a new profile and re-setup your account.
As you have tried to disable Anti-virus, we also remind you to disable the firewall to test.
Please run MFCMAPI to check if there are emails or corrupted items that are stuck in Outbox, if yes, please delete them.
http://mfcmapi.codeplex.com/releases/view/101020
Here are some articles which use MFCMapi from where you can get some step by step guidance:
http://exchangeshare.wordpress.com/?s=mfcmapi
We can also perform a clean boot to determine if background programs are interfering with Outlook:
http://support.microsoft.com/kb/929135#appliesto
Regards.
Melon Chen
TechNet Community Support
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

MS office outlook 2013 issue

we are using the outlook 2013.we are facing some option in hide mode like FROM,SUBJECT ETC.it is hide when i click on search tab.how to unhide please explain.

we are using the outlook 2013.we are facing some option in hide mode like FROM,SUBJECT ETC.it is hide when i click on search tab.how to unhide please explain.
I'm not very clear with your question, would you please provide more information about how to reproduce this issue? It would be better if you can provide a screenshot on this issue. You can upload the screenshot to
OneDrive if you cannot paste it here.
Assuming you are talking about the From, subject fields missing from the search results when using instant search, we can try to start Outlook with cleanviews switch to check if it helps. To do this, press Windows key + R to open the Run command, type
outlook.exe /cleanviews and press Enter.
If I've misunderstood something, please feel free to let me know.
Regards,
Steve Fan
TechNet Community Support

Outlook 2013 issue

Hi
I have exchange 2012 in my environment and I am using office 2013.
when I open outlook and try to navigate new mail and search any name.,,
there user status don't show online even if Lync 2013 that user showing online..
How can i solve this issue.
Also I have installed SP1 of office 2013...
See below picture..

I would ask in a Lync or Office forum as this is not an Exchange issue.
Twitter!: Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

Outlook 2013 Mail Option buttons not working

Microsoft Office Outlook 2013 issue where in Outlook File>Options>Mail the "Spelling and Autocorrect", "Signatures", and "Stationary and Fonts" buttons will not respond. I have searched and searched but I cannot make these
buttons work.
Solutions I have tried with no results:
Running Outlook in Safe Mode
Disabling all Com-Addins
Reinstalled Outlook
Ran Office Repair
Re-created Mail Profiles
Disabled HIPS protection
Changed Registry values in:
    HKCU>Software>Policies>Microsoft>Office>15.0>Common>MailSettings
    HKCU>Software>Microsoft>Office>15.0>Common>MailSettings
    HKLM>Software>Classes>Wow6432Node>CLSID>{0006F03A-0000-0000-C000-000000000046}\LocalServer32
        (Default) Key and LocalServer32 Key
Tried to get to signature through MS Word
I am unable to navigate to the location of the signature block and I am able to place signatures there through adding .rtf, .htm, and .txt file. I am able to add them into the email, but when I choose "signatures" no window opens to add/edit current
signatures.
Please Help! I cannot think of anything else to try!
-Chris

Hi Chris,
Are these three buttons grayed out?
What version of Windows and Outlook 2013 are you using? The registry value we need to modify is different according to the version of Windows and Outlook.
32-bit version of Windows
       HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0006F03A-0000-0000-C000-000000000046}\LocalServer32
32-bit version of Office on a 64-bit version of Windows
       HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0006F03A-0000-0000-C000-000000000046}\LocalServer32
64-bit version of Office
       HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0006F03A-0000-0000-C000-000000000046}\LocalServer32
Please make sure you have modified the correct registry value.
In addition, please also make sure you have entered the correct path to Outlook.exe for the registry value. It's recommended to navigate to the path in Explorer first and then copy and paste the path to the data filed of the registry values.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

"Sent Items" folder can not be synced up in time for Outlook 2013 cache mode

Hi,
I found a strange problem in Outlook 2013 cache mode. Hope anyone can help me find out if it is the new design of outlook 2013 or outlook 2013 issue.
I am using Exchange 2013 and Outlook 2013 client. I created two outlook profiles in two machines separately with a same exchange user, the difference for the two profiles is one is in cache mode, and the other is in uncache mode.
I launched outlook using the profiles in the two machines, go to "Sent Items" folder, I assume there are some messages in this folder in your mailbox, do below steps:
1. modify one of the messages in the "Sent Items" folder from the profile in cache mode, in this case, the changes to the message will be synced up to the profile which is in uncache mode immediately.
2. modify another messages in the "Sent Items" folder from the profile in uncache mode, in this case, the changes will never be synced up to the profile in cache mode.
In the second action above, even if I clicked "Send/Receive" button, and waited for whole night, the changes was not synched up to the cached mode side. The way I can get the latest changes to the "Sent Items" folder is "clear
offline items" and click "Update folder" or I need to remove and create the profile again.
All in all, the changes to the items in "Sent Items" folder of Outlook 2013 which was did from cache mode will be synched up to exchange server side immediately, but the changes which was did from exchange server side will
never be synched up to the cache mode side unless the end-user clear the offline items and update folder or create a new profile again.
Any help would be appreciated, thanks in advance!
Best Regards, Emily

The first behavior is by design even in the previous version of Office.
"1. modify one of the messages in the "Sent Items" folder from the profile in cache mode, in this case, the changes to the message will be synced up to the profile which is in uncache mode immediately."
Uploading local changes ---- By default, when you make a change locally, that change is synced to the server after 15 seconds. When you make another change within those 15 seconds, then the timer is reset again. As now you
could in theory hold off synchronization indefinitely, there is the maximum timer. This timer is started after the first change that you made and when it reaches 60 seconds, then a synchronization will occur to upload all the changes that you have made thus
far, no matter how many seconds are left on the upload timer.
However, in second section, this should be a downloading server changes
behavior ---- When a server side mailbox change occurs, Outlook is notified by the Exchange server of this change. By default, Outlook will then wait 30 seconds before synchronizing these changes. If there are any other changes occurring
at the server level within these 30 seconds, then these changes are downloaded at the same time as well.
At this time, please directly modify the message in sender items folders through Web-based access and then wait over 30 seconds to check if the items changes from cache mode profile. Please also test if we can reproduce that in other folder.
Let me know the result. Thanks.
Cheers,
Tony Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please contact
[email protected]

Outlook 2013 display black background in datenavigator plane

Since a few days we has an outlook 2013 issue in the datenavigator. Outlook display a black background. Has anyone an idea how we can resolve these issue? Until my account is verified I don't can insert an image...
Has anyone an idea how we can resolve these issue? We use Windows 7 Enterprise 64bit, and Office 2013 with the latest Patches. All User in this VDI Infrastructure are affected from this issue.

Hi,
Do you mean this pane below?
In Outlook 2013, the display issue sometimes may be caused by the following setting:
FILE -> Options -> Advanced -> Display -> Disable hardware graphics acceleration. Check it to disable the acceleration and see if this can fix the issue.
I also suggest you start Outlook in Safe Mode to determine whether it's caused by 3rd-party add-ins:
Press Win + R, type "outlook.exe /safe" in the blank box, press Enter.
If there is no problem in Safe Mode, please disable suspicious add-ins to verify which one caused the issue.
If the issue still exists, please make sure the video driver has been updated to the latest.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

How to troubleshoot issues that Spell Check is not working in Outlook 2013

When composing a new message in Outlook 2013, we may notice that Spell Checker does not recognize misspelled words. When we enter a completely garbage word in Outlook, it won’t be marked as misspelled with a red wave underline. When encountering such issue,
we may follow the troubleshooting guide below to correct it.
1. Make sure you are not typing in the signature area.
Outlook doesn't perform a spell check in the signature area, so if this is the case, spell check won’t work. To confirm if you are typing in the signature area, right click in the area you are typing, if you see a menu listed all you signatures instead of
the normal context menu, then you are not typing in the email body.
If you want spell check work in signature area, use Quick Parts instead of Signature. For more information, see
Quick Parts.
2. Check the Set Proofing Language option.
In Outlook, click New Email to open a new message, click
REVIEW tab > Language > Set Proofing Language, a dialog titled
Language will open.
Please first make sure English (United States) is shown above the double line. If not,
you must enable the language for it to be available to check spelling.
Second, make sure “Do not check spelling or grammar” check box is not selected.
Note: If this method fixes the problem, repeat steps 1 through 3 to reopen to the
Language dialog box, and then click Set As Default.
3. Enable Check spelling as you type.
To enable the option in Outlook, go to File > Options > Mail, click Spelling and Autocorrect button. In the Editor Options dialog, select the check box labelled “Check spelling as you type”.
4. Make sure that you are not using a standalone version of Outlook or mixed versions of Word and Outlook.
The “Check spelling as you type” feature doesn’t work when using a standalone installation of Outlook or mixed versions of Word and Outlook. However, the manual spell check always works. In this scenario, we can set Outlook to
always check spelling before sending. To do this, go to File > Options > Mail, select the check box before “Always check spelling before sending” in the Compose message section.
5. A registry key exists overriding the spell checker
To remove the registry key, please follow these:
Important This article contains information about how to modify the registry. Make sure that you
back up the registry before you modify it.
a. Press Windows key + R to open the Run command.
b. In the Run box, type regedit, and then press Enter.
c. Locate the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Shared Tools\Proofing Tools\1.0\Override
d. Delete or rename the subkey.
e. Exit Registry Editor. Restart Outlook.
6. Recreate the NormalEmail.dotm and Normal.dotm template
If the two templates above are corrupt, this issue may also happen. To fix it, please browse to:
drive:\Users\username\AppData\Roaming\Microsoft\Templates
Rename the two templates, then restart Outlook to see the result.
7. Problematic add-in
Add-ins may cause various issues in Outlook, so if you have tried all the suggestions and still no luck, try starting Outlook in safe mode to see if a problematic add-in is the culprit. To do this, exit Outlook, press Windows key + R to open the Run
command, then type outlook /safe and press Enter. If the problem disappeared in safe mode, then go to File > Options > Add-ins and disable the suspicious add-in to resolve the problem.
If you have any comments, welcome to post in the forum. Thank you.
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

Not all locales come with a dictionary installed for licensing reasons. 
If you do not have the en-US locale then check that you have a dictionary installed (Tools > Add-ons > Extensions) and selected. 
 
You can see which dictionary is selected if you right-click in a text area and open the Languages submenu. 
Also make sure that [X]"Check Spelling" in the right-click context menu has a tick. 
You can also try to toggle the "Check Spelling" item off and on again. 
 
See http://kb.mozillazine.org/Spell_checking and [[Using the spell checker]] 
See also http://kb.mozillazine.org/Dictionaries

Outlook 2013 and Icloud issues.

To whom it may concern,
I use to have Windows 7 32 Bit and Office 2010 synced with my icloud and it worked wonderfully.
I made some changes in to my operating system and changed to Windows 7 64bit. Also I went ahead and updated to Office 2013.
Lately, I been having issues with the calendar synchronization between my Outlook 2013 and My iPhone 6 calendar and contacts. I went ahead unclicked the "contacts, calendar, and tasks (with outlook) Tab from the Icloud menu. a few second later, I proceeded to re click on the same tab to add this option previously mentioned and after clicking on "apply" a window pops up prepping a download of 0 of 10 items and inmedialy I get an error that says "Your setup couldn't be started because and expected error"... and my options are: report, try again or cancel.
After uninstalling icloud several times and reinstalling I decided to report this issue and so far have not heard back from anyone.
If anyone can help... would be greatly appreciated it.!
Thanks,
The report reads as follows:
TO: [email protected]
SUBJECT: iCloud Setup for Outlook Error Report (v4.8.12.0) - - Error: 0x80004005: Got no WebDAV objects!
Help Apple improve its products by sending us diagnostic and usage information about iCloud.
By sending this message, you agree that Apple will collect and use this information as part of its support services and to improve its products and services. To learn more about Apple's Privacy Policy, see http://www.apple.com/legal/privacy.
Your setup couldn't be started because of an unexpected error.
Error: 0x80004005: DownloadCalendars
Error: 0x80004005: Got no WebDAV objects!
AppleOutlookDAVConfig version: 4.8.12.0
Windows version (6.1.7601): Windows 7 Professional Service Pack 1 (build 7601), 64-bit
Local app data directory test: Pass
Temp directory test: Pass
Account GUID: EFF4E5AA-9847-40E3-9858-F674646C00B7
Cache Size: <Not found>
Outlook version: 15 (15.0.4693.1000), x86
Outlook location (installed): C:\Program Files\Microsoft Office 15\root\office15\outlook.exe
MAPI location: C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesCommonX86\SYSTEM\MSMAPI\3082\MSMAPI32.DLL
MAPI logon succeeded
Message Stores Table:
iCloud, 425DC1A925AC47B5A636EEF64AD9B6B4
Archivo de datos de Outlook(default), 4E495441F9BFB80100AA0037D96E0000
Carpetas Internet, E92FEB759650448683B87DE522AA4948
Carpetas Internet, E92FEB759650448683B87DE522AA4948
Contents of C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesCommonX86\SYSTEM\MSMAPI\3082\mapisvc.inf
[APLZODSERVICE]
PR_SERVICE_DELETE_FILES=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_SERVICE_DLL_NAME=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_SERVICE_SUPPORT_FILES=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_DISPLAY_NAME=iCloud
PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY|SERVICE_SINGLE_COPY
PR_SERVICE_ENTRY_NAME=APLZODServiceEntry
Providers=APLZODMP
[APLZODMP]
PR_PROVIDER_DLL_NAME=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_DISPLAY_NAME=iCloud
PR_PROVIDER_DISPLAY=iCloud
PR_RESOURCE_FLAGS=STATUS_DEFAULT_STORE
PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
[Services]
APLZODSERVICE=iCloud
Contents of C:\Windows\system32\mapisvc.inf
[Services]
MSFAX XP=Fax Mail Transport
[Default Services]
MSFAX XP=Fax Mail Transport
[MSFAX XPP]
PR_PROVIDER_DLL_NAME=FXSXP.DLL
PR_RESOURCE_TYPE=MAPI_TRANSPORT_PROVIDER
PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
PR_DISPLAY_NAME=Fax Mail Transport
PR_PROVIDER_DISPLAY=Fax Mail Transport
[MSFAX XP]
PR_DISPLAY_NAME=Fax Mail Transport
Providers=MSFAX XPP
PR_SERVICE_DLL_NAME=FXSXP.DLL
PR_SERVICE_SUPPORT_FILES=FXSXP.DLL
PR_SERVICE_ENTRY_NAME=ServiceEntry
PR_RESOURCE_FLAGS=SERVICE_SINGLE_COPY|SERVICE_NO_PRIMARY_IDENTITY
Contents of c:\windows\Sysnative\mapisvc.inf
<Not found>
Contents of HKLM Software\Microsoft\Office
HKLM\Software\Microsoft\Office\15.0\Outlook
Capabilities
 FileAssociations
 StartMenu
 URLAssociations
InstallRoot
HKLM\Software\Microsoft\Office\Outlook
Addins
 Apple.DAV.Addin
 avast.AsOutExt
 OutlookChangeNotifier.Connect
 Search.OutlookToolbar
FormRegions
 IPM.Appointment
Contents of HKCU Software\Microsoft\Office
HKCU\Software\Microsoft\Office\15.0\Common\General
LastUILang: <Not Found>
HKCU\Software\Microsoft\Office\15.0\Common\HelpViewer\Applications\OUTLOOK
AdditionalCollections
 0
 3082
HKCU\Software\Microsoft\Office\15.0\Common\LanguageResources
UILanguage: 3082
UIFallback: ( 0;3082 )
UISnapshot: ( 3082 )
InstallLanguage: 1033
PreviousInstallLanguage: 1033
HKCU\Software\Microsoft\Office\15.0\Common\Migration\Outlook
 LastUILanguage: <Not Found>
HKCU\Software\Microsoft\Office\15.0\Common\Toolbars\Outlook
 LastUILanguage: <Not Found>
HKCU\Software\Microsoft\Office\15.0\Outlook
 LastUILanguage: 3082
AddInLoadTimes
Addins
 Apple.DAV.Addin
 avast.AsOutExt
 ColleagueImport.ColleagueImportAddin
 Microsoft.VbaAddinForOutlook.1
 OneNote.OutlookAddin
 OscAddin.Connect
 OutlookChangeNotifier.Connect
 Search.OutlookToolbar
 UmOutlookAddin.FormRegionAddin
Appointment
Appointment Request
Appointment Response
AutoDiscover
 RedirectServers
Contact
Display Types
 Balloons
Message
Office Explorer
Options
 Calendar
 General
 LastUILang: 3082
 MSHTML
 International
 Reminders
Perf
 RoamingStreamsCache
 1B86AA78E73FAC43A5DB0FEDF8AEC132
 27E892D36AE26F43951965924DE62881
 2C6DFABD29C58E43AC228E2FA9C726D4
 6338C7D4B9395045B3E9123A60868011
 A11F6597EB2FE24B898983591C704216
 B699EE5EC03FF94BA0BAD62D6E7D8F2B
 C0EA7EC50D52024BAB48C26EEC76148C
 D3E5E49672CE024E8AD8394EE56AC13C
 D53ECC084747FF40B69CE8BC8569AC47
Preferences
Printing
Profiles
 Pedro M Davila
 0a0d020000000000c000000000000046
 0c1cfef1d66fe04594f7749a06451614
 12154a8f4defeb4eb1d6e458048e56d4
 13dbb0c8aa05101a9bb000aa002fc45a
 195fec11873b9641a161392120bcf9d4
 1f1d53d9861b8142bc0dbdea29edaaf6
 2d649a90af183e499b7819646b31f314
 30c900fce395bc44b13c83276886c106
 3517490d76624c419a828607e2a54604
 357e19fc3ab27b4e9bd9cf5c15a45bd6
 4c4683e0b93f83469c44b263ddea3960
 5d907fd4f80e9d499fcb2665421bdd09
 5dd239710e234d428f12a7bc5fe3fef8
 682ff9621b724040b0b7a625785fe21c
 8503020000000000c000000000000046
 859c451ffda3b348a9b6c6ae25378b70
 8c27550e63df2449809d0820e9322208
 9207f3e0a3b11019908b08002b2a56c2
 92396cadf7c6fe439b97da2b994ca444
 9375CFF0413111d3B88A00104B2A6676
 00000001
 00000002
 00000004
 00000005
 00000006
 a667fea1e3efe249a72f1f3fd951a565
 c8a2db0f78e732428fb3bbd3951f4ccc
 cc3d97b0bb160449be76369048fd57bf
 cff756223ae64d4ab524d1c900f4471e
 ddb0922fc50b8d42be5a821ede840761
 e339afbc374eaa49be8ee55b89eabf73
 eca8e90edd5e7642a94f20cdfb76cf06
 f86ed2903a4a11cfb57e524153480001
Resiliency
 CrashingAddinList
 DisabledItems
 DoNotDisableAddinList
Search
 Catalog
Security
Setup
SQM
Today
 Folders
UserInfo
HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_Core
HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_Intl
HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialConnector
HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialProviderFB
HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialProviderLI
HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialProviderMOSS
HKCU\Software\Microsoft\Office\8.0\Outlook
 LastUILanguage: <Not Found>
HKCU\Software\Microsoft\Office\Outlook
 LastUILanguage: <Not Found>
Addins
 ColleagueImport.ColleagueImportAddin
 iTunesAddIn.CalendarHelper
 OscAddin.Connect
 TelemetryAddin.Connect
SocialConnector

Hello davilapm,
Thanks for using Apple Support Communities.
If you are having issues with iCloud Calendar on your Windows PC, then I'd like you to please follow the troubleshooting in the article linked to below. The reports you are sending are a great help to our engineering team.
Get help using iCloud Calendar - Apple Support
Take care,
Alex H.

Outlook 2013 Not Responding and Offline Address Book Issues with Office 365

Around 3 months ago I setup a small business with Office 365 for email. They have 10 PCs, all running newly installed Windows 7 Professional 64-bit, eight with Office 2013 and two with Office 2010. All are connected to a local domain (Server Essentials
2012) with a single internet connection through a new TP-LINK router. Each user logs into their own PC only.
The network runs perfectly, internet connection is good but there seems to be RANDOM, INTERMITTENT issues with email not being SENT from Outlook every so often. Email will sit in the outbox for up to an hour sometimes before, eventually, being sent. Incoming
email seems ok, although this is more difficult to tell. At others times, email will be sent instantly - the size of the message and any attachments makes no difference.
The issue has happened at some point on every one of the PCs but no particular PC/user seems worse than any other. When email is stuck on one user's PC it can still be sent ok by other users at the same time - so the internet connection is not down. Users can
can always login to the OWA service ok and iPhones etc. all sync ok even when email is stuck in the Outbox.
To debug the issue I have worked on one particular user's PC and carried out the following changes -
Changes that made no difference
I have checked the router. A SPI firewall is available on the router but this is switched off.
I have changed the MTU on the router with no effect.
There are no unsual add-ins to Outlook
Outgoing email virus scanning is disabled
Outlook is NOT integrated with Lync
The OST file is around 1.7 GBytes is size.
I have recreated the Outlook profile twice but this made no difference
Switched OFF "Cached Exchange Mode" - this made things worse !
The Outlook address book is set to \Offline Global Address List
I have disabled with Windows firewall on the client PC - no change
I have adjusted the KeepAliveTime for packets in the registry of the PC to 20 minutes
Changes that reduced the frequency of "Not Responding"
I have changed the Outlook automatic Send/Receive time from 30 to 10 minutes - this seemed to help
Possible Related Problem
I have attempted to download the offline address book manually - this hangs at "Copying offline address book template file" in the Send/Receive dialog and there a NO OAB files in the data file location on the PC.
So the only measure that has so far "helped" has been the Outlook Send/Receive time change - now set to 10 minutes. Even so, Outlook will occasionally go "Not Responding" for 30 minutes or more (no windows active - only option
is to close and reopen Outlook).
There does seem to be a problem with the Offline Address book. I can download this ok for this user on my home PC (Outlook 2010) but this will not download manually on the work pc with Outlook 2013 (despite following all the debug steps above).
On work PC I can see literally hundreds of "Schannel" errors in the Windows System event logs -
Error - Event 36888 Schannel
The following fatal error was generated :10
The internal error state is 10
These errors occur every 2-4 minutes continually all the time Outlook is running. When Outlook is closed the "Schannel" errors stop !
Can anyone suggest what else to try, please ?
I have already investigated this issue on the Office 365 Community Forum, and the Outlook forum and they suggested that it was a client (i.e Outlook) issue and that I should post here for further information.
Thanks for reading !

An update to this problem.
I brought one of the office PCs back to my home network and connected it up there. With no changes to the PC I was immediately able to download the Offline Address Book without errors.
This suggests to me that there must be some problem with the internet connection or router setup in the office environment.
The router is a TP-LINK W8970. The internet connection is PPPoA. I have seen some suggestion that an SPI firewall can cause issues. This router has an SPI firewall but this feature is disabled on the router.
While investigating this issue I have frequently been connected remotely to an office PC - sometimes for up to an hour or more. During these periods I have not experienced any connection dropouts so the actual internet connection seems to be ok (i.e. it is
not dropping out).
However, something seems to be preventing the Outlook client from connecting properly with the Office 365 Exchange server in the office environment - or something is dropping the connection to Outlook. Does anyone know of any router settings that might affect
this ?
I could try changing the office router but I do not have a spare available. Can anyone suggest a reasonably low cost, currenbtly available router that they know definitely works in the Office 365 environment so that I could buy this for test purposes ?

Multiple IMAP issues in Outlook 2013

I know a lot of work has gone on with IMAP changes behind the scenes to make everything more responsive but some of these changes have adversely affected usability.
Here are my 3 main gripes:
1. If you have Outlook in Folder View so that you can see the "Sync Issues" folder you will see that Outlook 2013 now logs all activity to this folder and one ends up with thousands of entries per day filling this folder. I don't want these. Can I reduce
logging?
2. If you delete, edit or create IMAP folders to your account outside of Outlook you really have to fight to get Outlook to see the changes. Sometimes you have to remove the IMAP account completely and add it again just to get a proper view of the changes.
This is definitely something to do with the new caching regime. As an example Outlook does not seem to want to let go of folders deleted outside of Outlook (orphaned folders) and insists they still exist. For instance I can still move messages into these orphans
and Outlook accepts them and agrees they are there even though the folder no longer exists on the server. This is an accident waiting to happen.
3. This is a bug. If I delete a group of unread messages, usually, all except the top one show as deleted and ready to purge (grey with a line through). The top one remains not deleted and unread. As soon as I mark it as read it will then show as deleted
and ready to purge (grey with a line through).

I tested it just now. The registry data I mentioned is really aimed at either decreasing synch logging or to stop specific types of conflicts.
So I can confirm that we cannot turn off this folder base on current product design. This folder is designed for getting the basic troubleshooting information of Client Access issue.
Anyway, I am thinking two way for workaround:
1. Hide the sync issue folder via MFCMAPI, visit the following link to do that.
http://www.howto-outlook.com/howto/hidemovedeletemfcmapi.htm#hide
2. Create a Outlook rule to remove the items which is belongs to sync issue folder.
If someone has a better idea, please share it here. Thanks.
Cheers,
Tony Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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[email protected]

Have tried to install icloud 4.0 for windows and again it does not allow syncing with outlook 2013 calendar and contact using windows 8.1 and IOS 8.02 (unexpected error)? I thought itunes 12.0 and icloud 4.0 would solve issue but still same result.

I have tried to install icloud 4.0 for windows and again is does not allow syncing with outlook 2013 calendar and contact, using windows 8.1 and IOS 8.02 (get - unexpected error)?

Having same issues. had been syncing every few days with outlook 2007 contacts and calendar but since updated to 4.0.2 and latest itunes I get an error that it is unable to sync. I can't seem to find any solution.

Exchange Server 2010 SP3 - Rollup 8 - Issue - Problems with client connections - MS Outlook 2013

Exchange Server 2010 SP3 - Rollup 8 - Issue - Problems with client connections - MS Outlook 2013
Detected Problems:
- Access denied for attached mailbox (department mailbox)
- Access denied for delete or move messages on own mailbox
- Can't send new messages with error (Error: [0x80004005-00000000-00000000])
Solution:
- Rollback to Exchange 2010 SP3 - Rollup 7
- You can rollback to Exchange 2010 SP3 - RollUp 7 in 30 min
Algunos de los destinatarios no recibieron su mensaje.
Asunto: Hola
Enviado el: 11/12/2014 8:35
No se puede localizar a los destinatarios siguientes:
'[email protected]' en 11/12/2014 8:35
Este mensaje no se pudo enviar. Inténtelo de nuevo más tarde, o póngase en contacto con el administrador de red.
Error: [0x80004005-00000000-00000000].

See the following forum thread:
https://social.technet.microsoft.com/Forums/en-US/1be9b816-b0ab-40ea-a43a-446239f8eae3/outlook-client-issues-following-exchange-2010-rollup-8

Outlook 2013 issues

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