Outlook 2013 keep asking for password
Hi,
We having problem where outlook is keep asking for password every time you start outlook.
Things I tried
- I have created new outlook profile - still same problem
- Clear all passwords from password manager - still same problem
- Deleted the .OST file - still same problem.
- Always prompt for logon credentials - this is not tick
- I have tried this
http://support.microsoft.com/kb/290684
Only happening on Office 2013 not office 2007
One thing I did notices when I was debugging the problem.
When I removed the office and reinstalled the problem went away for
whole 1 week but then on Monday it start asking for password again which
makes be thing that they is something in group policy which is causing
this.
We are using
- Windows 7
- Office 365 (2013)
- Our emails are being hosted by Microsoft clod
I don't know what else to try or check.
Hi,
Does this issue happen to all clients or a special one?
Please first check if Logon network security under More Settings on the Microsoft Exchange
Security tab is set to a value other than Anonymous Authentication.
In addition, you may also follow this article to troubleshoot the issue:
http://blog.quitecloudy.com/2012/06/troubleshooting-office-365-multiple.html
Please Note: Since the web site is not hosted
by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
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