Outlook 2013 keeps crashing. (mso.dll Exception code: 0xc0000005)
Outlook 2013 is crashing for a lot of my users and myself included. Looking at the event viewer, it is crashing iwth mso.dll with Exception code: 0xc0000005. It usually happens overnight. I'd leave for the day and when I get in in the morning, outlook
has crashed. I have tried manually disabling all add-ins but that did not help. Then I ran outlook in safe mode but still the same crash. I have deleted the mso.dll to have outlook reinstall it but that didn't help. I see that other people have the same issue
but still no resolution (http://social.technet.microsoft.com/Forums/office/en-US/eedc120d-de4b-4236-a114-2492f3041e04/ms-outlook-2013-keeps-crashing?forum=officeitpro and http://social.technet.microsoft.com/Forums/office/en-US/0ee701d1-b341-4448-878a-1a26618262c1/microsoft-outlook-2013-has-stopped-working-and-crashes-everytime?forum=outlook )
anyone have any new input?
Hello again dom8925,
When all else is tried to no avail, can you do an offline virus scan on any of the problematic computers? Here's how:
1. Check if the computer has a 32- or a 64-bit system. Right-click on Computer icon, choose Properties. System type reveals the bitness.
2. Download the appropriate virus scanning version from http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline
Note: If you're on Windows 8.1: http://windows.microsoft.com/en-us/windows/what-is-windows-defender-offline-beta
3. Insert a USB stick with nothing important on. Observe the drive letter (F:, G: etc ...) assigned to it.
4. Start the downloaded program and follow the instructions. Note: Choose the correct drive letter from 3 above.
5. Restart your computer so it will boot from the USB stick. Depending on computer brand you can often press F12 to get a boot menu.
Sometimes you have to enter BIOS to tell the computer to boot from USB if present.
The quick scan starts. Abort it and select Full Scan. Let it run overnight or till finished.
Best regards George
I've tried that with no success. Plus it can happen on a brand new freshly installed environment. Only thing that remedies the situation was disabling all Outlook GPOs on a test user and test pc.
Similar Messages
-
Outlook 2013 keeps crashing with secman.dll since a few days.
Hi,
since a few days Outlook 2013 keeps crashing repeatedly within the first minute after starting.
After a few restarts of Outlook, it then works.
This appears to be the same issue as described here: http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/outlook-2013-multiple-crashes-upon-start-up/f2d6666c-8798-40a6-adad-1b486300d3ac
The crash signature looks like this:
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2014-04-23T06:21:22.000000000Z
EventRecordID 99646
Channel Application
Computer ELWS021.Ellis.local
Security
- EventData
OUTLOOK.EXE
15.0.4569.1503
52b0b282
secman.dll
4.0.0.1
50a14ebc
c0000005
000019cb
83c
01cf5ebc31b9de14
C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE
C:\Program Files (x86)\NetPhone Client\secman.dll
7cd3271d-caaf-11e3-9262-005056c00008
I'm wondering if this might be related to one of the recent updates for Outlook 2013?
ThomasHi,
Did you installed any add-in for your Outlook? Please try to start Outlook in safe mode to check if the issue continues. To do this, press Windows key + R to open the Run command, type
outlook.exe /safe and press Enter.
If the issue would be gone in safe mode, please go to File > Options > Add-ins and disable suspicious add-in to resolve the problem.
If this issue persists in safe mode, please try to navigate to C:\Program Files (x86)\NetPhone Client and register the secman.dll to check the result. To do this, press Windows + R and type
cmd in the Run command, type
regsvr32.exe C:\Program Files (x86)\NetPhone Client\secman.dll
Restart Outlook to check the result.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support -
Outlook 2013 crashes on forwards and replies - Process ID: 1214 and Exception code: 0xc0000005
outlook 2013, installed on Windows 7, email server is Exchange 2007.
user complains that often when he forwards, sometimes when he replies, outlook crashes on him.
here are the steps I have taken:
tried short and long repair of Office, no change.
tried a system restore going back 2 weeks in case it was a windows update, no change.
uninstalled Office, then reinstalled office, no change.
deleted his profile, then recreated his profile, no change.
user states that it happens most often when he forwards an email, and not any particular email, just random ones.
below is errors from event viewer:
The program outlook.exe version 15.0.4535.1508 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1214
Start Time: 01cec8d2c976b49a
Termination Time: 47
Application Path: C:\Program Files\Microsoft Office 15\root\office15\outlook.exe
Report Id: def82e71-34c9-11e3-91b2-a45d3616a6b8
Faulting application name: outlook.exe, version: 15.0.4535.1508, time stamp: 0x52327cfa
Faulting module name: olmapi32.dll, version: 15.0.4535.1504, time stamp: 0x520a0b6e
Exception code: 0xc0000005
Fault offset: 0x0009fc64
Faulting process id: 0x990
Faulting application start time: 0x01cec86e9cd6957b
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\outlook.exe
Faulting module path: C:\Program Files\Microsoft Office 15\Root\Office15\olmapi32.dll
Report Id: 2d6a8d66-3462-11e3-97d2-a45d3616a6b8Hi,
How is everything going?
Have you tried Scanpst? Please let me know the result.
In addition, which profile did you delete and recreate? Please try to delete the mail profile and recreate a new one with a different name to test this issue. Some people seems resolved
this issue with this method. See:
http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/outlook-2013-crashes-when-i-try-an-send-a-email/85daf7d9-637a-4ba1-8c45-f1202bdb1ae0
To create a new mail profile, please refer:
http://support.microsoft.com/kb/829918
Hope this helps.
Thanks,
Steve Fan
TechNet Community Support
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place. -
Uploaded latest version yesterday. On Vista.
Crashes in google, united, not Craigslist.
tried troubleshooting : allowed Firefox in firewall, disabled plug ins, when started in safe mode still same problem
Couldn't fine container.exe to allow it
Crash report last one showing was in August.
data from the Event Log
Crash due to Faulting application firefox.exe, version 1.9.2.3888, time stamp 0x4c745229, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03824, exception code 0xc0000005, fault offset 0x00031d62, process id 0x1328, application start time 0x01cb52a1a20e0726.Uploaded latest version yesterday. On Vista.
Crashes in google, united, not Craigslist.
tried troubleshooting : allowed Firefox in firewall, disabled plug ins, when started in safe mode still same problem
Couldn't fine container.exe to allow it
Crash report last one showing was in August.
data from the Event Log
Crash due to Faulting application firefox.exe, version 1.9.2.3888, time stamp 0x4c745229, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03824, exception code 0xc0000005, fault offset 0x00031d62, process id 0x1328, application start time 0x01cb52a1a20e0726. -
Hello Microsoft Gurus!
One of the employees in my office is constantly having problems with Excel 2013 crashing while doing work. We even made him use the safe mode version of excel, but he still was getting crashes. I'll try to provide as much information as I can, and if there's
anything I need to do on my end, please let me know.
This is the message that pops up when his computer crashes:
"Do you want to send more information about the problem? Additonal details about what went wrong can help Microsoft create a solution"
Files that help describe the problem:
C:\Users\user\AppData\Local\Temp\29422974.cvr
C:\Users\user\AppData\Local\Temp\CVRFA9B.tmp.cvr
C:\Users\user\AppData\Local\Temp\WERF771.tmp.WERInternalMetadata.xml
C:\Users\user\AppData\Local\Temp\WERCA7.tmp.appcompat.txt
C:\Users\user\AppData\Local\Temp\WERCF6.tmp.mdmp
Upon looking at the Windows App Error Logs, this is what shows up.
Faulting application name: EXCEL.EXE, version: 15.0.4701.1001, time stamp: 0x54e3066c
Faulting module name: EXCEL.EXE, version: 15.0.4701.1001, time stamp: 0x54e3066c
Exception code: 0xc0000005
Fault offset: 0x00ac6660
Faulting process id: 0x21d4
Faulting application start time: 0x01d06c01fa2c79fe
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Faulting module path: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Report Id: cb0a8ef3-d7f9-11e4-a4d2-80000b62e6e7
Log Name: Application
Source: Application Error
Event ID: 1000
Level: Error
User: N/A
Taks Category (100)
What additional information is needed to decipher what is causing this to break? I have already tried suggestions from other technet articles (disabling hardware acceleration, using only 2013 files, safe mode excel, repairing office 2013, uninstalling/reinstalling
office 2013, etc.). I even tried using Procmon to try to find what 'function' was causing excel to crash but it was way beyond my expertise level. Can someone please advise what to do?
Also (not sure if this is related or not) Excel opens up 'blank' when he opens any type of model (.xls, .xlsx) that no other user is experiencing (exactly same computer model, same install, etc.). All the toolbars are there, but no data can be seen. Only when
he double clicks the top to shrink/maximize the excel window does the data appear.
Thanks!
btw, this verification thing is pretty stupid, i now have to manually type in the messages instead of just putting a picture. ugh.Hi Bob,
As I said, with your event log messages the faulting module is EXCEL.EXE, I can get less useful information about your constantly crashes problem. Thus, I need you to collecting the app crash dump file.This articles teach you how to collect app crash dump
file:
http://blogs.technet.com/b/askperf/archive/2007/06/15/capturing-application-crash-dumps.aspx
https://support.microsoft.com/en-us/kb/927069/en-us
Enable app crash dump collection by copying following words into notepad, saving it as dump.reg and importing
it:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\localdumps\EXCEL.EXE]
"DumpFolder"=hex(2):63,00,3a,00,5c,00,63,00,72,00,61,00,73,00,68,00,64,00,75,\
00,6d,00,70,00,73,00,00,00
"DumpCount"=dword:00000010
"DumpType"=dword:00000001
"CustomDumpFlags"=dword:00000000
Then, open Excel to
repro the issue. If crash issue appeared, please find the crashdump file under c:\.
You can try to analyze dump by yourself if you would like to：
How to analyze app crash dump file:
http://blogs.technet.com/b/askperf/archive/2007/05/29/basic-debugging-of-an-application-crash.aspx
Regard, -
My MacBook Pro (Late 2013) keeps crashing
My MacBook Pro (Late 2013) keeps crashing. When I open up console, it tells me this:
Process: Finder [192]
Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier: com.apple.finder
Version: 10.9.1 (10.9.1)
Build Info: Finder_FE-885001001000000~4
Code Type: X86-64 (Native)
Parent Process: launchd [173]
Responsible: Finder [192]
User ID: 501
Date/Time: 2014-01-31 16:00:46.110 -0500
OS Version: Mac OS X 10.9.1 (13B3116)
Report Version: 11
Anonymous UUID: 60F199E6-5D18-67E9-E733-AFC6453D5EB2
Sleep/Wake UUID: FB6D3F69-DB0E-430C-8EED-55B4B1C9FF5B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000048
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x48:
-->
__TEXT 000000010c570000-000000010ca37000 [ 4892K] r-x/rwx SM=COW /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.FinderKit 0x00007fff92742335 TNodeResolver::ResolveNode(TFENode const&, bool, bool, bool, unsigned long long, TAliasResolutionCallback*, TFENode&) + 43
1 com.apple.FinderKit 0x00007fff92742d3f TNodeResolver::GetTargetForAlias(TFENode const&, bool, bool, TAliasResolutionCallback*, TFENode&) + 53
2 com.apple.FinderKit 0x00007fff92603abb TFENode::GetOpenNodeAsync(bool, TAliasResolutionCallback*) const + 35
3 com.apple.FinderKit 0x00007fff926b3ef4 -[FINode(FINodeAdditions) feNodeFollowingAliasChainAsyncWithTarget:allowInteraction:] + 88
4 com.apple.finder 0x000000010c67197e 0x10c570000 + 1055102
5 com.apple.finder 0x000000010c67180c 0x10c570000 + 1054732
6 com.apple.finder 0x000000010c671779 0x10c570000 + 1054585
7 com.apple.finder 0x000000010c66eb1c 0x10c570000 + 1043228
8 com.apple.finder 0x000000010c66e9c0 0x10c570000 + 1042880
9 com.apple.finder 0x000000010c863cd6 0x10c570000 + 3095766
10 com.apple.AppKit 0x00007fff8ef4a3d0 -[NSApplication sendAction:to:from:] + 327
11 com.apple.AppKit 0x00007fff8ef4a24e -[NSControl sendAction:to:] + 86
12 com.apple.AppKit 0x00007fff8ef4a187 -[NSTableView _sendAction:to:row:column:] + 94
13 com.apple.AppKit 0x00007fff8ef47968 -[NSTableView mouseDown:] + 6640
14 com.apple.AppKit 0x00007fff8f06974e -[NSBrowserTableView mouseDown:] + 200
15 com.apple.finder 0x000000010c8614d3 0x10c570000 + 3085523
16 com.apple.AppKit 0x00007fff8ef30d08 -[NSWindow sendEvent:] + 11296
17 com.apple.AppKit 0x00007fff8eecf744 -[NSApplication sendEvent:] + 2021
18 com.apple.finder 0x000000010c5948e5 0x10c570000 + 149733
19 com.apple.AppKit 0x00007fff8ed1fa29 -[NSApplication run] + 646
20 com.apple.AppKit 0x00007fff8ed0a803 NSApplicationMain + 940
21 com.apple.finder 0x000000010c5764dc 0x10c570000 + 25820
22 libdyld.dylib 0x00007fff8ec8d5fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff92c20662 kevent64 + 10
1 libdispatch.dylib 0x00007fff9547543d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff95475152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff92c1ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92c1ad18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff9555f315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff9555e939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff9555e275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8eecc1ce _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff92c1ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92c1ad18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff9555f315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff9555e939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff9555e275 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff95b7a907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff95b7a70b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff92c1f9aa __select + 10
1 com.apple.CoreFoundation 0x00007fff955aad43 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 17:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff92c1ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92c1ad18 mach_msg + 64
2 com.apple.QuartzCore 0x00007fff9758a3b7 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore 0x00007fff9758a2ed thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00006000000bc8c0 rbx: 0x00007fff5368f120 rcx: 0x0000000000000001 rdx: 0x0000000000000001
rdi: 0x00007fff5368f0c0 rsi: 0x00007fff5368f0e0 rbp: 0x00007fff5368f090 rsp: 0x00007fff5368f020
r8: 0x0000000000000000 r9: 0x00000000000186a0 r10: 0x00007febeb0b8ed0 r11: 0x00007fff7dfe1408
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x00007fff5368f0e0 r15: 0x0000000000000001
rip: 0x00007fff92742335 rfl: 0x0000000000010202 cr2: 0x0000000000000048
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10c570000 - 0x10ca36ff9 com.apple.finder (10.9.1 - 10.9.1) <11B684EA-2511-3F08-80EA-E48B817B56B1> /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
0x10cd82000 - 0x10cd89ff7 com.apple.SyncedDefaults (1.3 - 91.30) <95F4F689-5C66-3D3D-B42A-F5F833D4AFFC> /System/Library/PrivateFrameworks/SyncedDefaults.framework/SyncedDefaults
0x10cde5000 - 0x10cde5feb +cl_kernels (???) <15E1DF3B-20BF-488A-A2D9-B56E45186525> cl_kernels
0x10e736000 - 0x10e749fff +com.evenflow.dropbox.dropboxbundle (3.5 - 1) <337C02BC-A575-F2D0-6309-DB1FACD83173> /Library/DropboxHelperTools/*/DropboxBundle.bundle/Contents/MacOS/DropboxBundle
0x10e857000 - 0x10e85bff7 libgermantok.dylib (14) <A7819E4E-70AD-3F16-BE26-4D0FFA670E93> /usr/lib/libgermantok.dylib
0x111a68000 - 0x111a6efff com.apple.qldisplay.Text (5.0 - 622.3) <A06F6FB5-03B7-3F10-A316-68B241902201> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/PlugIns/Text.qldisplay/Contents/MacOS/Text
0x111b44000 - 0x111b4eff7 com.apple.qldisplay.Web2 (5.0 - 622.3) <4A1976F4-A586-3130-90A2-3A9D3932CF1E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/PlugIns/Web2.qldisplay/Contents/MacOS/Web2
0x111b68000 - 0x111b69fe6 +cl_kernels (???) <95A7F82C-2BB4-4428-9C60-D27EC60A6EFF> cl_kernels
0x111b7a000 - 0x111b7bff7 +cl_kernels (???) <D63120B1-2551-4958-8C64-B6BFD39E4D78> cl_kernels
0x11255a000 - 0x11255bfee +cl_kernels (???) <124B2738-8678-4FA2-8998-A7D5DE3FFB95> cl_kernels
0x112637000 - 0x112637fec +cl_kernels (???) <0BBBB4F8-182B-4381-BA91-87688D0A79B2> cl_kernels
0x11267b000 - 0x11267cfef +cl_kernels (???) <1589239E-D145-4620-8694-ACCE163077F7> cl_kernels
0x112747000 - 0x112748ffa +cl_kernels (???) <0D83967B-0241-4861-A71D-3746E8D15AE4> cl_kernels
0x113033000 - 0x113034ff9 +cl_kernels (???) <BE95899B-22DF-4FF7-8341-CECA2BF8E624> cl_kernels
0x113038000 - 0x113038ff6 +cl_kernels (???) <43910474-FA1C-494A-A54F-F258DE9D91C1> cl_kernels
0x11303d000 - 0x11303efe2 +cl_kernels (???) <338C7286-C283-488D-A0CD-D6A52512619E> cl_kernels
0x11532f000 - 0x11532ffe7 +cl_kernels (???) <60084A27-46BB-4FB4-B029-C3C82840E185> cl_kernels
0x11533f000 - 0x115340feb +cl_kernels (???) <E41A8144-7CEA-4EAE-ABB9-C9DDA03AB6C9> cl_kernels
0x115365000 - 0x11544bfef unorm8_bgra.dylib (2.3.58) <8086811E-06CA-3B61-AC5C-FD71D3B8491E> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x11548d000 - 0x115572fe7 unorm8_argb.dylib (2.3.58) <C3306835-A7A3-351D-B8E1-4F3ADCED175D> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_argb.dylib
0x115677000 - 0x115757ff7 unorm8_rgba.dylib (2.3.58) <7ADE31F5-3BB7-3026-BB8C-97CD6C4D8FB2> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_rgba.dylib
0x11582f000 - 0x115833fff com.apple.qldisplay.Generic (5.0 - 622.3) <4C7D4508-ED16-3808-A0E4-6EE352244B9A> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/PlugIns/Generic.qldisplay/Contents/MacOS/Generic
0x115b46000 - 0x115b47ffa +cl_kernels (???) <DDE882A1-2BCB-4797-AF41-2C8AF5BE663F> cl_kernels
0x115b4c000 - 0x115b4dfe6 +cl_kernels (???) <AB9579FB-AF19-4F95-9B93-AA448285BF4A> cl_kernels
0x115b4f000 - 0x115b4fff3 +cl_kernels (???) <BA849DFB-02F1-4BEA-A05C-944696F43582> cl_kernels
0x123400000000 - 0x123400464ff7 com.apple.driver.AppleIntelHD5000GraphicsGLDriver (8.20.29 - 8.2.0) <B514E20C-1F3A-36F9-ACF5-171484C8ED8D> /System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD5000GraphicsGLDriver
0x7fff67b64000 - 0x7fff67b97817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff8d6f2000 - 0x7fff8d6f5ffc com.apple.IOSurface (91 - 91) <812F4D48-6FD4-3DCB-8691-B077EBF981D7> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8d6f6000 - 0x7fff8d6feffc libGFXShared.dylib (9.3.1) <1503C66D-9CE6-36C5-8669-2534776F371F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8d6ff000 - 0x7fff8d739ff3 com.apple.bom (12.0 - 192) <9756CAB3-7802-38B0-80CF-3527D160E59F> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8d79d000 - 0x7fff8d82cfff com.apple.Metadata (10.7.0 - 800.12.2) <A9F5D471-8732-3F95-A4A2-33864B92A181> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8d82d000 - 0x7fff8d873ff7 com.apple.DiskManagement (6.0 - 744) <2980C328-1B17-3528-987A-049CD6FAEE42> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x7fff8d874000 - 0x7fff8d8a2ff7 com.apple.securityinterface (9.0 - 55047) <E64A6994-0176-39A1-866A-AB27F6A0034B> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8d8a3000 - 0x7fff8d8a8ff7 libunwind.dylib (35.3) <95D4D118-3368-3474-989D-271DE18C8365> /usr/lib/system/libunwind.dylib
0x7fff8d8a9000 - 0x7fff8d8a9fff com.apple.ApplicationServices (48 - 48) <F250170A-8805-3731-9097-78CAD04481F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8d8aa000 - 0x7fff8db0bff7 com.apple.imageKit (2.5 - 770) <36CB3BEE-4AC5-37F1-83E4-53E8FBA3146A> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff8db0c000 - 0x7fff8db3dfff com.apple.MediaKit (15 - 709) <4AC5B9D8-7204-3CF2-AB58-69EFCDD964FC> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8dba9000 - 0x7fff8dbacfff com.apple.TCC (1.0 - 1) <F25B5875-081A-3877-B70E-374D54B54C5F> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff8dc05000 - 0x7fff8dc60ffb com.apple.AE (665.5 - 665.5) <3558CC9A-FD30-3DAD-AB40-FE6828E76FE1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8ded3000 - 0x7fff8ded3fff com.apple.Cocoa (6.8 - 20) <1482E95B-0C26-38AF-9A44-50ADE6C0876C> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8ded4000 - 0x7fff8dedafff com.apple.AOSNotification (1.7.0 - 760.3) <307D35A7-C2CB-3024-BFE1-288A0198C003> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x7fff8dedb000 - 0x7fff8dedbffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <E80678A4-32A1-3654-8040-88D434E36F01> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8dedc000 - 0x7fff8dee2ff7 libCGXCoreImage.A.dylib (599.7) <EB72511B-24A9-3691-9B42-0E52733241FD> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCo reImage.A.dylib
0x7fff8dee3000 - 0x7fff8df12ff7 com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <E8190181-8F08-3DC3-9290-3AADBCEBB1F3> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff8df13000 - 0x7fff8df42fff com.apple.DebugSymbols (106 - 106) <9F66640E-277C-317E-A01E-A1E5B13E2592> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff8df43000 - 0x7fff8df5cff7 com.apple.Kerberos (3.0 - 1) <59427E11-37D6-34C9-95BB-D4438BFACA5B> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8df5d000 - 0x7fff8df64ff7 liblaunch.dylib (842.1.4) <50B742D9-0C5C-3ABA-8EBF-3D447630932F> /usr/lib/system/liblaunch.dylib
0x7fff8df96000 - 0x7fff8dfe8ff7 com.apple.Suggestions (3.0 - 137.1) <163A32DE-1E1D-3EBB-9F20-CF64774CF5A6> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions
0x7fff8e1fb000 - 0x7fff8e20cff7 com.apple.idsfoundation (10.0 - 1000) <0BC25100-092B-3C5A-8245-F7C963380785> /System/Library/PrivateFrameworks/IDSFoundation.framework/Versions/A/IDSFoundat ion
0x7fff8e20d000 - 0x7fff8e27afff com.apple.SearchKit (1.4.0 - 1.4.0) <33298263-5B12-340D-BB9D-D52303849561> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8e27b000 - 0x7fff8e304fff com.apple.ColorSync (4.9.0 - 4.9.0) <E7E0D542-D77A-3E32-B146-4D0FEAF282D3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8e305000 - 0x7fff8e32eff7 libc++abi.dylib (48) <8C16158F-CBF8-3BD7-BEF4-022704B2A326> /usr/lib/libc++abi.dylib
0x7fff8e32f000 - 0x7fff8e35ffff com.apple.IconServices (25 - 25.17) <36811973-8777-3211-863A-76B2C20B0ED0> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff8e360000 - 0x7fff8e42bfff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff8e42c000 - 0x7fff8e42efff com.apple.loginsupport (1.0 - 1) <299A83A9-87EB-32C1-8EB7-F0B870349500> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
0x7fff8e44b000 - 0x7fff8e899fff com.apple.VideoToolbox (1.0 - 1273.35) <D62F9047-849C-340A-BA5B-73204BA41CDA> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff8e89a000 - 0x7fff8e8a7ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff8e8a8000 - 0x7fff8ec89ffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8ec8a000 - 0x7fff8ec8dff7 libdyld.dylib (239.3) <1767060C-6E76-3149-B991-8FEA14B8352C> /usr/lib/system/libdyld.dylib
0x7fff8ec8e000 - 0x7fff8ec91fff com.apple.help (1.3.3 - 46) <6D71C959-D421-372B-A160-5317B4921F4D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff8ecb1000 - 0x7fff8ecfafff com.apple.CoreMedia (1.0 - 1273.35) <F19F254D-71AA-3B07-B84C-618F83D6AF40> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff8ed08000 - 0x7fff8f87cff7 com.apple.AppKit (6.9 - 1265) <70472D45-5B9E-36BE-8EA3-007E69AC2169> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8f8c6000 - 0x7fff8f8c7fff libunc.dylib (28) <C3737C9A-C06F-310C-B78C-7D8D882A35DE> /usr/lib/system/libunc.dylib
0x7fff8f8c8000 - 0x7fff8f8f0ffb libRIP.A.dylib (599.7) <F1214A73-9E1C-313E-8F69-A43C9D3CBC1C> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x7fff8f8f1000 - 0x7fff8fb82ff7 com.apple.RawCamera.bundle (5.03 - 729) <DBA059CC-E78F-356F-B435-DA62A746F4D4> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8fb83000 - 0x7fff8fbc2fff libGLU.dylib (9.3.1) <0E488DE5-4E77-3478-97DE-2D751EF990DC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8fbc3000 - 0x7fff8fbf2ff5 com.apple.GSS (4.0 - 2.0) <0284500B-47BA-3FE8-A5B4-22A0E8D80783> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8fbf3000 - 0x7fff8fbfdff7 libcsfde.dylib (380) <48C0E3BA-ECE7-3337-918C-E65B4A5F0593> /usr/lib/libcsfde.dylib
0x7fff8fe12000 - 0x7fff90188ffa com.apple.JavaScriptCore (9537 - 9537.73.10) <4A4AE781-6F76-3412-B0E5-67E0BAEE22A2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff90189000 - 0x7fff901d6fff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <484D6B2E-237D-34D8-9394-771F2F2294B8> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff901d7000 - 0x7fff901e4fff com.apple.Sharing (132.2 - 132.2) <3DFB1133-8FD3-3B60-8E9C-0FE62AACFD7B> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff901e5000 - 0x7fff901e6fff com.apple.AddressBook.ContactsData (8.0 - 1365) <0F5E9C05-1172-38CC-AA9E-A5566B3B15CA> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x7fff901e7000 - 0x7fff90240fff libTIFF.dylib (1038) <965DD031-9246-3588-AC53-D284174F77FF> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff9025a000 - 0x7fff9025afff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff9025b000 - 0x7fff902a9fff com.apple.opencl (2.3.58 - 2.3.58) <D557EA35-12EA-304F-9B88-AEACA827A201> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff902aa000 - 0x7fff90333ff7 libsystem_c.dylib (997.1.1) <01F576D9-9718-3D99-A8EA-ACFD6CBBB51E> /usr/lib/system/libsystem_c.dylib
0x7fff90bf8000 - 0x7fff90c00ff7 com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff90c2a000 - 0x7fff90c36ff3 com.apple.AppleFSCompression (56 - 1.0) <1EBCFC91-734D-338B-8796-4B93BDC53014> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff90cb1000 - 0x7fff90dddfff com.apple.MediaControlSender (1.9 - 190.4) <221ABE54-8A48-3093-BE59-F2308BF638C6> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff90e34000 - 0x7fff90ecafff com.apple.PackageKit (3.0 - 329) <21C68550-6EF9-3676-9916-714F547AEF35> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x7fff90ecb000 - 0x7fff90ed5ff7 com.apple.CrashReporterSupport (10.9 - 538) <E4DA588F-C75A-39F6-9D2B-7B79F0245D39> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff90ed6000 - 0x7fff90ee8ff7 com.apple.MultitouchSupport.framework (245.13 - 245.13) <D5E7416D-45AB-3690-86C6-CC4B5FCEA2D2> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff90ee9000 - 0x7fff90eedfff com.apple.CommonPanels (1.2.6 - 96) <5744A1F1-1FA5-35DD-B924-F8983E81FC76> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff90eee000 - 0x7fff90f0bfff com.apple.facetimeservices (10.0 - 1000) <9B4815BA-4305-381D-A178-F79E10B2C6E9> /System/Library/PrivateFrameworks/FTServices.framework/Versions/A/FTServices
0x7fff90f55000 - 0x7fff9100dff7 com.apple.DiscRecording (8.0 - 8000.4.6) <FCBB5558-A702-3658-AEE4-7D129AFBF350> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff9100e000 - 0x7fff91010ff7 com.apple.diagnosticlogcollection (10.0 - 1000) <91AB5132-38E3-3976-8B54-D2E9A079D955> /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/Versions/A/ DiagnosticLogCollection
0x7fff91011000 - 0x7fff91080ff1 com.apple.ApplicationServices.ATS (360 - 363.1) <66592095-6947-39BE-9C25-9504CB48258D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff91081000 - 0x7fff91082fff com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff91083000 - 0x7fff911c3fff com.apple.QTKit (7.7.3 - 2826.0.1) <AB488162-0BD7-3908-9790-D07BFE0D330B> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff911c4000 - 0x7fff912f4ff7 com.apple.desktopservices (1.8 - 1.8) <B152EE07-235A-3997-ACC5-C31519C76F44> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff912f5000 - 0x7fff912f9ff7 libheimdal-asn1.dylib (323.12) <063A01C2-E547-39D9-BB42-4CC8E64ADE70> /usr/lib/libheimdal-asn1.dylib
0x7fff91381000 - 0x7fff91393fff com.apple.login (3.0 - 3.0) <545E911D-F5F7-3F6B-843C-33061ACE2133> /System/Library/PrivateFrameworks/login.framework/Versions/A/login
0x7fff91394000 - 0x7fff91414fff com.apple.CoreSymbolication (3.0 - 141) <37087FDB-874D-3FE2-9874-B047CC9BE910> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff91415000 - 0x7fff9142eff7 com.apple.Ubiquity (1.3 - 289) <664F5B33-708D-33E9-81E1-C45CBE9AAB6E> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff9142f000 - 0x7fff91441fff com.apple.ImageCapture (9.0 - 9.0) <D9269440-8E56-3C03-88F5-F8AD662D17DB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff914b0000 - 0x7fff914bafff com.apple.AppSandbox (3.0 - 1) <57582779-DAB3-3D27-8F2C-DA67C93CE8C2> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff914bb000 - 0x7fff914d8ff7 com.apple.framework.Apple80211 (9.0 - 900.47) <C897AFE6-DD73-387D-816A-67252A564207> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff914d9000 - 0x7fff91539ff2 com.apple.CoreUtils (1.9 - 190.4) <CB266905-3BA3-3AF4-A145-F619571330C1> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff91916000 - 0x7fff91916fff com.apple.CoreServices (59 - 59) <67A369BA-2326-383F-995B-853DAD7BFF43> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff91917000 - 0x7fff9196afff com.apple.ScalableUserInterface (1.0 - 1) <19D73C6D-CA0A-3230-9644-7F01364137ED> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff9196b000 - 0x7fff91a4afff libcrypto.0.9.8.dylib (50) <09DCEDDF-2892-32B8-B689-CBE31A549F2B> /usr/lib/libcrypto.0.9.8.dylib
0x7fff91a4e000 - 0x7fff91a95fff libFontRegistry.dylib (127) <401FA61F-4276-3296-9BFF-EC6EA7D7EDDE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff91aa0000 - 0x7fff91ad1ff7 libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
0x7fff91ad2000 - 0x7fff91af6ff7 libJPEG.dylib (1038) <F62F35B6-B350-3DF7-8815-5BECE32EBFCD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff91b35000 - 0x7fff91b39fff com.apple.ServerInformation (2.0 - 1) <90C617E6-2BA9-3E5C-888F-F154197A5215> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x7fff91b3a000 - 0x7fff91b46ff7 com.apple.OpenDirectory (10.9 - 173.1.1) <6B78BD7B-5622-38E6-8FC6-86A117E3ACCA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff91b47000 - 0x7fff91b62ff7 libPng.dylib (1038) <08A42D4F-0320-3481-BD85-AFD95554F9DD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff91b63000 - 0x7fff91d10f27 libobjc.A.dylib (551.1) <F21C5742-7B9C-31F1-BBAE-1717BC6C2F1B> /usr/lib/libobjc.A.dylib
0x7fff91d11000 - 0x7fff92144ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <30FD8146-D6EB-3588-A7E5-ADC3110B3DCC> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff92145000 - 0x7fff92149ff7 libGIF.dylib (1038) <F0B66751-0D4A-33B7-91C9-51B937B4D6D0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff9214a000 - 0x7fff9214ffff libmacho.dylib (845) <B2BE3C25-CF1F-309B-AB99-1F0B54621445> /usr/lib/system/libmacho.dylib
0x7fff921f9000 - 0x7fff92207fff com.apple.CommerceCore (1.0 - 42) <398E733A-C4F6-3ECF-805C-A4887C16679E> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff92208000 - 0x7fff9226efff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <977C796D-E8D7-3378-A76A-2E71A65DF389> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff9226f000 - 0x7fff9226ffff com.apple.quartzframework (1.5 - 1.5) <F66337F6-CC0A-3008-BB23-080282E917C9> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff92270000 - 0x7fff9258cff7 com.apple.MediaToolbox (1.0 - 1273.35) <BCB2CC0E-DC2C-30A6-8EA2-C10A7358B2E0> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff9258d000 - 0x7fff92596ffb libCGInterfaces.dylib (271) <357D2106-CA33-3A5C-9AD8-7AAD2EF1BC2D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/Resources/libCGInterfaces.dylib
0x7fff925ab000 - 0x7fff92906fff com.apple.FinderKit (1.2.1 - 1.2.1) <C105D65B-AA3D-37A3-9437-621637E71B66> /System/Library/PrivateFrameworks/FinderKit.framework/Versions/A/FinderKit
0x7fff92907000 - 0x7fff9291aff7 com.apple.AppContainer (3.0 - 1) <497B2BE8-D791-3C96-9ED6-3CEC08A3F728> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff9291b000 - 0x7fff92927fff com.apple.Collaboration (71 - 71) <11A04EB2-A762-3E46-90D7-06C8A29D2307> /System/Library/Frameworks/Collaboration.framework/Versions/A/Collaboration
0x7fff92929000 - 0x7fff929b5ff7 com.apple.ink.framework (10.9 - 207) <96A56EAC-B4AC-3C9A-8C40-64E6196753CC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff929bc000 - 0x7fff929f5ff7 com.apple.QD (3.50 - 298) <5343278D-47B7-3AF2-9B4B-4B8B0F942CD1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff929f6000 - 0x7fff92a44fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff92a45000 - 0x7fff92a4dff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <A816D8B1-6B7B-3E5B-9FAE-CBDA70192E7E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff92a4e000 - 0x7fff92c09ff6 com.apple.GeoServices (1.0 - 702.14.9) <C9D60F6F-FBDF-3F32-B0C5-E92265E99AA3> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff92c0a000 - 0x7fff92c26ff7 libsystem_kernel.dylib (2422.75.4) <F5C190DA-A845-3ADE-9B50-161A881BC136> /usr/lib/system/libsystem_kernel.dylib
0x7fff92c27000 - 0x7fff935431bf com.apple.CoreGraphics (1.600.0 - 599.7) <013A0B45-B8A4-3159-83C3-5A36CDB4F2C7> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff93571000 - 0x7fff936dfff7 libBLAS.dylib (1094.5) <D862E2B7-91FA-3704-8F62-C1B65D381A84> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff936e0000 - 0x7fff93715ffc com.apple.LDAPFramework (2.4.28 - 194.5) <67FA34C6-BDAD-3B99-B661-532C4C90AD8C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff9376a000 - 0x7fff9395aff5 com.apple.WebKit2 (9537 - 9537.73.11) <862C7812-F2AA-34AE-A65D-4A1FD1DFCDE5> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x7fff9395b000 - 0x7fff93a42ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff93aed000 - 0x7fff93b25ff7 com.apple.RemoteViewServices (2.0 - 94) <B17FAA76-61DB-33D0-90B7-4117A72A2B28> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff93b26000 - 0x7fff93b86fff com.apple.ISSupport (1.9.9 - 57) <87137CF3-FE6A-3345-A2EC-95D73A15CC3A> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x7fff93b87000 - 0x7fff93b91fff libcommonCrypto.dylib (60049) <79B8E80F-E596-3302-8243-EC479B9546CA> /usr/lib/system/libcommonCrypto.dylib
0x7fff93b92000 - 0x7fff93c81fff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff93c82000 - 0x7fff93d45ff7 com.apple.backup.framework (1.5.1 - 1.5.1) <A24B44C8-0E36-33A6-8F68-681E0AE7DC8A> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff94119000 - 0x7fff94123ff7 com.apple.ProtocolBuffer (1 - 182.1.3) <5A4F0BFC-6233-3909-BEC0-C604BA0D247C> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff94124000 - 0x7fff94127ffa libCGXType.A.dylib (599.7) <2FC9C2BC-B5C5-3C27-93F9-51C6C4512E9D> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x7fff94128000 - 0x7fff94129ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff9412a000 - 0x7fff9412affd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff9412b000 - 0x7fff942b8ff7 GLEngine (9.3.1) <2B6F0445-1B2F-366F-9FAE-63AF43C79DD8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundl e/GLEngine
0x7fff942b9000 - 0x7fff942e1ffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x7fff942e2000 - 0x7fff942e8fff com.apple.AddressBook.ContactsFoundation (8.0 - 1365) <0E9EBCB6-7ACF-3983-AFCF-83F3392323C1> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
0x7fff942e9000 - 0x7fff942f2ff7 libcldcpuengine.dylib (2.3.58) <4CECF185-62A1-3B36-B7D8-A1382C531F3E> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x7fff942f3000 - 0x7fff942feff7 com.apple.DirectoryService.Framework (10.9 - 173.1.1) <F8566D1F-450F-3571-911F-75C68E45919F> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff942ff000 - 0x7fff9438afff libCoreStorage.dylib (380) <D431A980-5CEF-32DA-8955-EC34B3DA64D9> /usr/lib/libCoreStorage.dylib
0x7fff9438b000 - 0x7fff943bafd2 libsystem_m.dylib (3047.16) <9D96AACD-5870-3A5C-B849-7F9C0F6EBB09> /usr/lib/system/libsystem_m.dylib
0x7fff943bb000 - 0x7fff943e4fff com.apple.DictionaryServices (1.2 - 208) <A4E4EA9E-08A1-3F77-8B57-A5A1ADD70B52> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff94417000 - 0x7fff9445cff7 libcurl.4.dylib (78) <A34867CA-FA29-33CB-83DC-1D13A1F0EEDE> /usr/lib/libcurl.4.dylib
0x7fff9445d000 - 0x7fff944c7ff7 com.apple.framework.IOKit (2.0.1 - 907.1.13) <C1E95F5C-B79B-31BE-9F2A-1B25163C1F16> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff944c8000 - 0x7fff94527fff com.apple.framework.CoreWLAN (4.0 - 400.45.1) <775F9444-8059-30A2-8058-7F7ACD68CCF1> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff94528000 - 0x7fff94543ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff94544000 - 0x7fff9455bffa libAVFAudio.dylib (32.2) <C77A6482-46FA-3A17-B357-BBEA380B4E6C> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff9455c000 - 0x7fff9459aff7 libGLImage.dylib (9.3.1) <B256429B-16DA-380C-907C-FDEA06DE8BA8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff9459b000 - 0x7fff945e6fff com.apple.ImageCaptureCore (5.0 - 5.0) <605A78DB-E529-3E36-9667-A7E9973198B6> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff945e7000 - 0x7fff945f4ff4 com.apple.Librarian (1.2 - 1) <2F677B44-BCA3-313B-881E-EE322E865100> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff945f5000 - 0x7fff945fafff com.apple.DiskArbitration (2.6 - 2.6) <AE84088D-C061-304C-B205-C9F56ECD23C7> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff945fb000 - 0x7fff946e9fff libJP2.dylib (1038) <1DC18933-53D6-335A-AA84-0366C9ACDFD8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff946ea000 - 0x7fff94716fff com.apple.CoreServicesInternal (184.8 - 184.8) <651F4E1B-339B-3ED6-8F38-B03D0D2E5D04> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff9472a000 - 0x7fff94733fff com.apple.CommonAuth (4.0 - 2.0) <1D263127-5F27-3128-996D-7397660D0C6E> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff94e84000 - 0x7fff94f01ff7 com.apple.iLifeMediaBrowser (2.8.0 - 637) <63233969-FF17-3EFC-8CF5-95E117F56DCB> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x7fff94f02000 - 0x7fff94ff3ff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff94ff4000 - 0x7fff95002fff com.apple.opengl (9.3.1 - 9.3.1) <EEE2EBC1-866C-3947-9D03-B8339E948D77> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff95003000 - 0x7fff9500bfff libsystem_dnssd.dylib (522.1.11) <AEA21060-EFAA-3C63-8D53-CB22EE8B507C> /usr/lib/system/libsystem_dnssd.dylib
0x7fff9500c000 - 0x7fff95019ff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
0x7fff9501a000 - 0x7fff9506bff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <EAC1821B-CD20-30E3-BF95-C1839CA97BF7> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff9506c000 - 0x7fff9506ffff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff95175000 - 0x7fff9532dff3 libicucore.A.dylib (511.27) <003B6C21-CBD1-3486-9A1D-030ADF5FA061> /usr/lib/libicucore.A.dylib
0x7fff9532e000 - 0x7fff95335ff3 libcopyfile.dylib (103) <6453487A-EDA5-353C-8351-1AABB3C7777C> /usr/lib/system/libcopyfile.dylib
0x7fff953f0000 - 0x7fff953fbfff libkxld.dylib (2422.75.4) <5448DCF9-721D-3B8C-AEFE-2A89477E82CF> /usr/lib/system/libkxld.d1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a couple of minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d; /[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]||0[^2]8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d; /:$/{s/ *:$//;x;s/\n//p;}; /^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/\(.*: \)\(.*\)/ \(\2\)/;H;}; /Apple|SCSM/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); E=; for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* || continue; ls | while read f; do [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && e=" *" || e=; awk -F_ '!/ag$/{$NF=a[split($NF,a,".")]; print $0 "'"$e"'"}' <<< "$f"; done | tail`; Pm "${D[$i]} diagnostics"; done; [[ "$o" =~ \*$ ]] && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|last value [1-9]|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail/B,P*P,Qu*T,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; [[ "$ID" =~ ^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID ]] || printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`for e in DYLD_INSERT_LIBRARIES DYLD_LIBRARY_PATH; do launchctl getenv $e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l | sed 's:/Users/[^/]*/:/Users/USER/:g'); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know your password, or if you prefer not to enter it, just press return three times at the password prompt.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
8. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Mac Pro (Late 2013) Keeps Crashing Please Help
My new Mac Pro (Late 2013) keeps crashing when I use thunderbolt devices.
My set up is as follows:
8-Core
512 SSD
Dual AMD 700 GPU
64 GB Ram
It usually occurs when I am using any of the Adobe programs for video editing and rendering. I have check disc utility and found no errors. Needless to say this is getting quite annoying as I use this machine for work and sometimes can't get through anything because it keeps crashing.
What do I do?Just happened again. This is what it says:
Anonymous UUID: 51D5171F-CF6C-C4BE-82BD-E6597F55DFE5
Thu May 1 10:46:50 2014
Machine-check capabilities: 0x0000000001000c1b
family: 6 model: 62 stepping: 4 microcode: 1059
signature: 0x306e4
Intel(R) Xeon(R) CPU E5-1680 v2 @ 3.00GHz
27 error-reporting banks
Processor 0: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 1: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 2: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 3: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 4: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 5: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 6: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 7: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 8: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 9: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 10: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 11: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 12: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 13: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 14: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 15: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
panic(cpu 3 caller 0xffffff801b0dc709): "Machine Check at 0xffffff7f9cbd0b29, registers:\n" "CR0: 0x000000008001003b, CR2: 0x0000000111da7000, CR3: 0x000000002df83000, CR4: 0x00000000001606e0\n" "RAX: 0x0000000000000020, RBX: 0xffffff80a1019000, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffff87308b3d40, RBP: 0xffffff87308b3d70, RSI: 0x0000000000000001, RDI: 0xffffff80a0ea0a00\n" "R8: 0x0000000000000000, R9: 0x0000000000000006, R10: 0xffffff8731783de0, R11: 0xffffffffffffffff\n" "R12: 0xffffff80a0fda6c0, R13: 0x0000000000000006, R14: 0xffffff7f9cbe5e20, R15: 0x00000000000007b0\n" "RFL: 0x0000000000000046, RIP: 0xffffff7f9cbd0b29, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2422.92.1/osfmk/i386/trap_native.c:1 68
Backtrace (CPU 3), Frame : Return Address
0xffffff8726d65e80 : 0xffffff801b022fa9
0xffffff8726d65f00 : 0xffffff801b0dc709
0xffffff8726d66060 : 0xffffff801b0f3c1f
0xffffff87308b3d70 : 0xffffff7f9cbc1663
0xffffff87308b3e70 : 0xffffff7f9cbc0899
0xffffff87308b3f30 : 0xffffff801b0dd73c
0xffffff87308b3f50 : 0xffffff801b0375ba
0xffffff87308b3f90 : 0xffffff801b037908
0xffffff87308b3fb0 : 0xffffff801b0d7047
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(216.0)[70947979-EA9B-39D1-AD15-CD AB19F031AF]@0xffffff7f9cbbe000->0xffffff7f9cbe8fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C1021
Kernel version:
Darwin Kernel Version 13.1.0: Wed Apr 2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64
Kernel UUID: E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5
Kernel slide: 0x000000001ae00000
Kernel text base: 0xffffff801b000000
System model name: MacPro6,1 (Mac-F60DEB81FF30ACF6)
System uptime in nanoseconds: 12337930919
last loaded kext at 11985022345: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f9b953000, size 65536)
loaded kexts:
com.nvidia.CUDA 1.1.0
com.promise.driver.stex 5.2.7
com.apple.filesystems.msdosfs 1.9
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.15
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.0f1
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AppleGraphicsDevicePolicy 3.4.35
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.kext.AMDFramebuffer 1.2.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelMCEReporter 104
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleUSBDisplays 360.8.14
com.apple.iokit.IOBluetoothUSBDFU 4.2.3f10
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleMGPUPowerControl 3.4.35
com.apple.AMDRadeonX4000 1.2.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.kext.AMD7000Controller 1.2.0
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBOHCI 656.4.1
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4360 831.21.63
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleUSBAudio 2.9.5f4
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.kext.AMDSupport 1.2.0
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIParallelFamily 3.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.iokit.IO80211Family 630.35
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacPro6,1, BootROM MP61.0116.B05, 8 processors, 8-Core Intel Xeon E5, 3 GHz, 64 GB, SMC 2.20f18
Graphics: AMD FirePro D700, AMD FirePro D700, PCIe, 6144 MB
Graphics: AMD FirePro D700, AMD FirePro D700, PCIe, 6144 MB
Memory Module: DIMM1, 16 GB, DDR3 ECC, 1867 MHz, 0x802C, 0x33364A534632473732505A2D314739453120
Memory Module: DIMM2, 16 GB, DDR3 ECC, 1867 MHz, 0x802C, 0x33364A534632473732505A2D314739453120
Memory Module: DIMM3, 16 GB, DDR3 ECC, 1867 MHz, 0x802C, 0x33364A534632473732505A2D314739453120
Memory Module: DIMM4, 16 GB, DDR3 ECC, 1867 MHz, 0x802C, 0x33364A534632473732505A2D314739453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x135), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en2
PCI Card: AMD FirePro D700, Display Controller, Slot-1
PCI Card: AMD FirePro D700, Display Controller, Slot-2
PCI Card: pci105a,8760, RAID Controller, Thunderbolt@79,0,0
PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@234,0,0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@233,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@239,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@239,0,1
PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@239,0,2
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: Hub
USB Device: FaceTime HD Camera (Display)
USB Device: Display Audio
USB Device: Apple Thunderbolt Display
Thunderbolt Bus: Mac Pro, Apple Inc., 19.2
Thunderbolt Device: Pegasus2-R, Promise Technology, Inc., 3, 19.2
Thunderbolt Bus: Mac Pro, Apple Inc., 19.2
Thunderbolt Bus: Mac Pro, Apple Inc., 19.2
Thunderbolt Device: Thunderbolt Display, Apple Inc., 3, 26.2 -
Hi,
Outlook 2013 keeps closing on me. I've read some info from this site.
I've also created an Event File in Word an uploaded it to One Drive as suggested.
Can someone advise me on what to do next please?
Regards,
Martin Allen.Hi,
Would you please share the even file (the OneDrive link where you stored your Event file) to us so that we can analyze it.
You can first try to start Outlook in safe mode to check if the issue continues. To do this, press Windows key + R to open the Run command, type
outlook.exe /safe and press Enter. If the issue would be gone in safe mode, please go to File > Options > Add-ins and disable suspicious add-ins to resolve the issue.
If the issue persists in Safe Mode, you can try to create a new mail profile in Control Panel > Mail and reconfigure your email account in the new mail profile to check the result. For your reference:
http://support.microsoft.com/kb/829918
If above doesn't fix the issue, you can try to use the OffCAT tool to troubleshoot the issue. See:
http://support.microsoft.com/kb/2812744
Best Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Illustrator CS5 crashes during save. error code 0xc0000005 FreeHand Reader.dll
These are the codes im getting
Faulting application name: Illustrator.exe, version: 15.0.2.399, time stamp: 0x4ce0f2fc
Faulting module name: FreeHand Reader.dll_unloaded, version: 0.0.0.0, time stamp: 0x4c3ec50a
Exception code: 0xc0000005
Fault offset: 0x2901e660
Faulting process id: 0x1604
Faulting application start time: 0x01d04b886ec5593c
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: FreeHand Reader.dll
Report Id: 2c9282e5-b930-11e4-ac85-0026188ee107
Does anyone have any ideas?
Thankssame here, new computer today and I got the exact same problem. I wonder if Adobe would do something about it, or just asking us to update and pay more to upgrade to CC
-
Itunes.exe disappears in Win7, Exception code: 0xc0000005, Faulting module name: es.dl
On a Windows 7 Pro SP1 Toshiba Satellite A505 64bit laptop, when I run Itunes, no windows ever appears. If I watch Task Manager, "itunes.exe *32" appears briefly then disappears.
I ended ipodservice.exe, no diff. Started Itunes in Itunes safemode, no diff (in Windows normal mode OR windows safe mode). I tried creating another user - same issue. I tried disabling the antivirus. I scanned for viruses. I uninstalled ALL the apple software and removed ALL the apple related folders (incl bonjour, apple blah, quicktimes, itunes, etc), as per
http://support.apple.com/kb/HT1923
The problem persisted. After the most recent removal / reinstall,I went to event viewer > applications and found the following items. I didn't find anything online relating to es.dll and itunes.
Log Name: Application
Source: MsiInstaller
Date: 7/31/2014 6:07:11 PM
Event ID: 1039
Task Category: None
Level: Warning
Keywords: Classic
User: Owner-PC\Owner
Computer: Owner-PC
Description:
Product: iTunes. The application tried to modify a protected Windows registry key \CLSID\{44EC053A-400F-11D0-9DCD-00A0C90391D3}\ProgID.
Log Name: Application
Source: Application Error
Date: 7/31/2014 6:09:29 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Owner-PC
Description:
Faulting application name: iTunes.exe, version: 11.3.0.54, time stamp: 0x53bc1265
Faulting module name: es.dll, version: 2001.12.8530.16385, time stamp: 0x4a5bda4e
Exception code: 0xc0000005
Fault offset: 0x00006ef9
Faulting process id: 0x1aac
Faulting application start time: 0x01cfad253d3a5a2a
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\windows\system32\es.dll
Log Name: Application
Source: Windows Error Reporting
Date: 7/31/2014 6:09:33 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Owner-PC
Description:
Fault bucket 378197881, type 17
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 11.3.0.54
P3: 53bc1265
P4: es.dll
P5: 2001.12.8530.16385
P6: 4a5bda4e
P7: c0000005
P8: 00006ef9
P9:
P10:
Do these indicate any fix that i have not already tried above?On a Windows 7 Pro SP1 Toshiba Satellite A505 64bit laptop, when I run Itunes, no windows ever appears. If I watch Task Manager, "itunes.exe *32" appears briefly then disappears.
I ended ipodservice.exe, no diff. Started Itunes in Itunes safemode, no diff (in Windows normal mode OR windows safe mode). I tried creating another user - same issue. I tried disabling the antivirus. I scanned for viruses. I uninstalled ALL the apple software and removed ALL the apple related folders (incl bonjour, apple blah, quicktimes, itunes, etc), as per
http://support.apple.com/kb/HT1923
The problem persisted. After the most recent removal / reinstall,I went to event viewer > applications and found the following items. I didn't find anything online relating to es.dll and itunes.
Log Name: Application
Source: MsiInstaller
Date: 7/31/2014 6:07:11 PM
Event ID: 1039
Task Category: None
Level: Warning
Keywords: Classic
User: Owner-PC\Owner
Computer: Owner-PC
Description:
Product: iTunes. The application tried to modify a protected Windows registry key \CLSID\{44EC053A-400F-11D0-9DCD-00A0C90391D3}\ProgID.
Log Name: Application
Source: Application Error
Date: 7/31/2014 6:09:29 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Owner-PC
Description:
Faulting application name: iTunes.exe, version: 11.3.0.54, time stamp: 0x53bc1265
Faulting module name: es.dll, version: 2001.12.8530.16385, time stamp: 0x4a5bda4e
Exception code: 0xc0000005
Fault offset: 0x00006ef9
Faulting process id: 0x1aac
Faulting application start time: 0x01cfad253d3a5a2a
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\windows\system32\es.dll
Log Name: Application
Source: Windows Error Reporting
Date: 7/31/2014 6:09:33 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Owner-PC
Description:
Fault bucket 378197881, type 17
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 11.3.0.54
P3: 53bc1265
P4: es.dll
P5: 2001.12.8530.16385
P6: 4a5bda4e
P7: c0000005
P8: 00006ef9
P9:
P10:
Do these indicate any fix that i have not already tried above? -
Exception code: 0xc0000005 while installing application using ClickOnce
I am trying to install a .Net application using ClickOnce technology. The software is hosted on a webserver and is installed on my local machine. After downloading the package, the installer exits without a message. On checking the windows event logs,I get
the error below
Faulting application name: RightNow.CX.exe, version: 14.2.0.131, time stamp: 0x52f97d97
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x47890000
Faulting process id: 0x14b0
Faulting application start time: 0x01d057f486a99722
Faulting application path: C:\Users\<>\AppData\Local\Apps\2.0\CKBZHX19.3W3\CT839ER7.EKJ\righ..abcd_48ad3057c253cb4a_000e.0002_46564157f66daf8c\RightNow.CX.exe
Faulting module path: unknown
Report Id: c4601ea7-c3e7-11e4-be8b-f0def10913fd
Faulting package full name:
Faulting package-relative application ID:
I have tried it on other systems where the application can be deployed succesfully, so the package on server is not corrupt.
Using Windows 8 64-bit, IE 10 RTM
I did check some posts, but could not find anything relevant. Can you point me in the right direction?
P.S. I do not have developer access to modify the package, but have admin access on my machine.Hi Win8FanBoy,
As you can't modify the package, I suggest you checking if the application can be executed well in your win8 machine without the installer. You could get the application, run it directly in your machine. then check if it would be corrupt.
If it still be corrupt, I'm afraid that you have to access to modify the package to make it compliant with win8 64-bit.
Best regards,
Youjun Tang
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey. -
I have multiple users with Windows 7 Pro 64bit systems that experience the following error every other week or so when sending an email or meeting request:
Log Name: Application
Source: Application ErrorDate:
3/26/2014 8:49:35 AMEvent ID: 1000
Task Category: (100)Level: Error
Keywords: Classic
User: N/A
Computer: XXXXDescription:Faulting
application name: outlook.exe, version: 15.0.4569.1503, time stamp: 0x52b0b0feFaulting module name: mso.dll, version: 0.0.0.0, time stamp: 0x52e0c1d0
Exception code: 0xc0000602
Fault offset: 0x0116b30fFaulting process id: 0x12e8Faulting
application start time: 0x01cf48ecdd477453
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\outlook.exe
Faulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll
Report Id: 768ecbe1-b4ed-11e3-a315-b8763fdcbfd9
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-03-26T13:49:35.000000000Z" />
<EventRecordID>41253</EventRecordID>
<Channel>Application</Channel>
<Computer>Patrick-HP.warehouse.local</Computer>
<Security />
</System> <EventData>
<Data>outlook.exe</Data>
<Data>15.0.4569.1503</Data>
<Data>52b0b0fe</Data>
<Data>mso.dll</Data>
<Data>0.0.0.0</Data>
<Data>52e0c1d0</Data>
<Data>c0000602</Data>
<Data>0116b30f</Data>
<Data>12e8</Data>
<Data>01cf48ecdd477453</Data>
<Data>C:\Program Files\Microsoft Office 15\root\office15\outlook.exe</Data>
<Data>C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll</Data>
<Data>768ecbe1-b4ed-11e3-a315-b8763fdcbfd9</Data>
</EventData></Event>
Following the Faulting Module Path, there are only about 4 files in that Folder and none of them are the mso.dll. The only place I found the mso.dll was in
C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE15
Both users have all their Office and Windows updates. I confirmed that they weren't running Outlook in compatibility mode. I have recreated their Outlook profile,
done a quick repair and an Online Repair. I have done a full uninstall via Microsoft's Fix-it and resinstall and update. I copied the mso.dll file from an up to date system that isn't having the issue. The users still report the issue and
are getting increasingly frustrated when it pops up.I am having the same issue with outlook 2013. It is very random. Like today I was trying to send out a meeting request and outlook kept crashing with the error below. I literally had to add each person one at a time in order to keep outlook
from crashing. This is very frustrating. Other times it is a simple reply to an email that will cause this crash. After a reboot it may not happen for days. Very strange.
System
Provider
Name]
Application
Error
EventID
1000
Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
SystemTime]
2014-06-03T18:19:52.000000000Z
EventRecordID
555916
Channel
Application
Computer
Security
EventData
OUTLOOK.EXE
15.0.4615.1000
534cda15
mso.dll
15.0.4615.1000
534cdd53
c0000602
0117b9e9
2560
01cf7f58461ee032
C:\Program Files
(x86)\Microsoft Office\Office15\OUTLOOK.EXE
C:\Program Files
(x86)\Common Files\Microsoft Shared\Office15\mso.dll
a76824ef-eb4b-11e3-a993-009c0216ff50 -
Excel Crash after upgrade Exception Code: c0000602
After upgrading from various previous versions of Excel to 2013. We now get random crashes, the latest was the following:
Problem Event Name: APPCRASH
Application Name: EXCEL.EXE
Application Version: 15.0.4569.1504
Application Timestamp: 52c5fc07
Fault Module Name: mso.dll
Fault Module Version: 15.0.4569.1506
Fault Module Timestamp: 52e0dcca
Exception Code: c0000602
Exception Offset: 0000000001061d55
OS Version: 6.3.9600.2.0.0.144.8
Locale ID: 1033
Additional Information 1: 4e04
Additional Information 2: 4e0485253d2f44721c5bb4fb58b546cc
Additional Information 3: 3ad5
Additional Information 4: 3ad5ddd13e408384c4d0aef897adf0ac
Please help, our clients are growing tired of these crashes.Hi,
This forum is to discuss problems of Office development such as VBA, VSTO, Apps for Office .etc. But I think your question is related to the upgrading of Excel product. So I suggest you posting it in Excel IT pro forum for more efficient responses.
Thanks.
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey. -
Outlook 2013 is crashing almost immediately upon opening it, on multiple computers.
So, I've got this client. He's a lawyer, he runs a small law office with four employees to help him in his day-to-day work. I'm his IT guy, and I recommended that he purchase Office 365.
I am beginning to regret making that recommendation.
Now, obviously, in a small law office, e-mail is a pretty essential part of the office workflow. The lead guy usually corresponds with his office from his home office 45 miles away. He does so via e-mail. He's not exactly a stellar typist,
either, so much to my chagrin, he's more-or-less stuck with Outlook. If he wasn't so dead-set on using handwriting and ink, I would have him using Mozilla Thunderbird in a heartbeat, because my experience with Outlook tonight has been unbelievable.
Thunderbird downloaded, and displays 10,000+ e-mails without skipping a beat, and it's free. Your product costs $100/year, and is crashing on EVERY SINGLE MACHINE.
Each employee has their own IMAP e-mail account from our webhost, InMotionHosting. My client has three IMAP e-mail accounts -- his main, public-facing account, his internal private correspondence account, and an account to which all newsletters and
such are going to. Each employee has everyone else's e-mail account on each of their machines, so they can all easily correspond with eachother and keep track of eachother's progress on one matter or another.
The problem:
I fire up Outlook, at which point, it begins to Send/Receive from all accounts. This lasts about a minute, before I am informed that "Microsoft Outlook has stopped working." If I try to click on ANY other inbox, again, Outlook crashes.
I have tried outlook.exe /safe. I have tried outlook.exe /cleanviews. I have ensured that I have the latest Windows updates. I have ensured that I have the latest Office updates. I have tried the ScanPST.exe utility. I have tried
deleting my client's profile, and manually re-adding each and every e-mail account. I have tried a repair install of Outlook.
Nothing. Works. Eventually, it gets to a point where Outlook just crashes, and will not stop crashing whenever I open it. I can only hope that this is happening to millions of other users, and the woeful lack of action on Microsoft's part
will lead to someone, ANYONE, presenting a valid alternative to Outlook. Your monopoly on office productivity software is obvious to anyone who uses these.Hi, in case the antivirus software conflicts with Outlook, please disable your security AVG/Firewall, especially the mail scanner module to check whether it would happen again.
For the further steps, please perform a clean boot to troubleshoot the problem:
http://support.microsoft.com/kb/929135/en-us
You may also try Selective Startup to identify problems with conflicting applications.
We can find more information about "Outlook 2010 or Outlook 2013 not responding, hangs, freezes or stopped working" in the link below, in which you can find some possible reasons and the selective startup steps
http://support.microsoft.com/kb/2652320
I hope the suggestion is helpful.
Regards.
Melon Chen
TechNet Community Support -
Hi there,
I failed to submit my 8.1 game app to Windows Store. As the Windows Store App Review Test report says, it crashed and failed to launch. My package is x86. I have tested my app on all my devices, Windows 8.1 Pro/Core x86/x64,
PC and Surface Pro 2. It run very well. I have not idea how to reproduce and resolve this. The following is part of the Report.wer. I have spent 2 days on this problem, no clue at all. Please give some help. Thanks in advance.
Sig[4].Name=Fault Module Name
Sig[4].Value=msvcr120_app.dll
Sig[5].Name=Fault Module Version
Sig[5].Value=12.0.21005.1
Sig[6].Name=Fault Module Timestamp
Sig[6].Value=524f7cdd
Sig[7].Name=Exception Offset
Sig[7].Value=00080659
Sig[8].Name=Exception Code
Sig[8].Value=c0000409
Sig[9].Name=Exception Data
Sig[9].Value=00000007
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.256.48Try going to http://support.apple.com/kb/DL1580 and installing the update manually. May fix the issues mentioned.
Chris
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