Outlook 2013 'Not responding' errors

Hi,
I'm looking for someone who can help me with an issue that's been the been of my existence for the last couple of weeks/months. I tried every suggestion the Internet has to offer and I'm kinda at the end of my rope here.
On a couple of our workstation we are experiencing serious problems with outlook 2013. The users who use outlook extensively (administrative and management) get 'not responding' messages at random intervals. This can occour when typing a mail, navigating
in Outlook,...
Most problems occur when working in the calendar ans when planning appointments in calendars of other user.
They all use Windows 7 pro 64b laptops that are no older then a year. When they used outlook 2010 none of them experienced any problems.
Here's a summation of what i tried already
- Reinstall office
- Reinstall OS
- Replace laptop
- Latest Update
- Disable all COM-addins (in outlook and in registry on all levels)
- Disable hardware acceleration (in outlook and registry)
- Ran the Outlook FIXIT tool
- Ran OFFCAT
None of the diagnostic tools i used reveal any critical errors.
When i check the log, there is an error but it doesn't reveal any info as to what caused it.
System
Provider
[ Name]
Application Hang
EventID
1002
[ Qualifiers]
0
Level
2
Task
101
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2/7/2014T07:50:22.000000000Z
EventRecordID
9259
Channel
Application
Computer
TENLT027.TENGROUP.local
Security
EventData
OUTLOOK.EXE
15.0.4551.1511
201c
01cf23d7c1847530
16
C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
76519cf1-8fcc-11e3-a18a-8056f2cf00b5
55006E006B006E006F0077006E0000000000
Binary data:
In Words
0000: 006E0055 006E006B 0077006F 0000006E
0008: 0000
In Bytes
0000: 55 00 6E 00 6B 00 6E 00 U.n.k.n.
0008: 6F 00 77 00 6E 00 00 00 o.w.n...
0010: 00 00 ..
Any help would be appreciated cause our management is starting to lose there patience and i have no idea what more i can try.
Regards,
Brecht

Hi,
Which account type are you using? If you are using Exchange server account, please swtich the online/cache Exchange mode to check the result
Please also check if the Outlook data file size exceed the limit? If so, it may cause some unexpected behavior. Please refer to the following KB article to change the data file size limit:
http://support.microsoft.com/kb/832925/en-us
In addition, please have a look at this KB article and try the troubleshooting steps regarding Outlook crash.
http://support.microsoft.com/kb/2632425/en-us
Regards,
Steve Fan
TechNet Community Support

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Have been iChatting via an AIM account consistently for several years, with both family and friends using both PCs (using AIM with Windows XP) and Macs (using AIM or .Mac servers)
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Date/Time: 2007-02-03 14:32:05.209 -0800
OS Version: 10.4.8 (Build 8L127)
Report Version: 4
iChat Connection Log:
AVChat started with ID 0.
0x6d7ae30: State change from AVChatNoState to AVChatStateWaiting.
tomjoeczak: State change from AVChatNoState to AVChatStateInvited.
0x6d7ae30: State change from AVChatStateWaiting to AVChatStateConnecting.
tomjoeczak: State change from AVChatStateInvited to AVChatStateConnecting.
0x6d7ae30: State change from AVChatStateConnecting to AVChatStateEnded.
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tomjoeczak: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
2.192298 @:0 type=4 (00000000/48)
[VCSIP_INVITEERROR]
[19]
2.192148 @SIP/SIP.c:2437 type=4 (900A0015/48)
[SIPConnectIPPort failed]
Video Conference Support Report:
1.693078 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:3592 SIP/2.0
Via: SIP/2.0/UDP 192.168.0.2;branch=z9hG4bK62655541697e3a08
Max-Forwards: 70
To: "u0" <sip:[email protected]:3592>
From: "tomjoeczak" <sip:[email protected]>;tag=1690211414
Call-ID: 5c8b8d14-b3d6-11db-b21e-d66f73e113c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 395
v=0
o=kringus 0 0 IN IP4 m.0
s=tomjoeczak
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:33:1:600
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 0 RTP/AVP 12 3 0
a=rtcp:0
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:-1234388643
m=video 0 RTP/AVP 34
a=rtcp:0
a=fmtp:34 imagesize 0 rules 15:176:144
a=framerate:15
a=RTCP:AUDIO 0 VIDEO 0
a=pogo
a=rtpID:-155886824
0.691609 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:3592 SIP/2.0
Via: SIP/2.0/UDP 192.168.0.2;branch=z9hG4bK62655541697e3a08
Max-Forwards: 70
To: "u0" <sip:[email protected]:3592>
From: "tomjoeczak" <sip:[email protected]>;tag=1690211414
Call-ID: 5c8b8d14-b3d6-11db-b21e-d66f73e113c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 395
v=0
o=kringus 0 0 IN IP4 m.0
s=tomjoeczak
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:33:1:600
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 0 RTP/AVP 12 3 0
a=rtcp:0
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:-1234388643
m=video 0 RTP/AVP 34
a=rtcp:0
a=fmtp:34 imagesize 0 rules 15:176:144
a=framerate:15
a=RTCP:AUDIO 0 VIDEO 0
a=pogo
a=rtpID:-155886824
0.191125 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:3592 SIP/2.0
Via: SIP/2.0/UDP 192.168.0.2;branch=z9hG4bK62655541697e3a08
Max-Forwards: 70
To: "u0" <sip:[email protected]:3592>
From: "tomjoeczak" <sip:[email protected]>;tag=1690211414
Call-ID: 5c8b8d14-b3d6-11db-b21e-d66f73e113c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 395
v=0
o=kringus 0 0 IN IP4 m.0
s=tomjoeczak
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:33:1:600
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 0 RTP/AVP 12 3 0
a=rtcp:0
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:-1234388643
m=video 0 RTP/AVP 34
a=rtcp:0
a=fmtp:34 imagesize 0 rules 15:176:144
a=framerate:15
a=RTCP:AUDIO 0 VIDEO 0
a=pogo
a=rtpID:-155886824
0.000000 @:0 type=2 (00000000/48)
[VCVIDEO_OUTGOINGATTEMPT]
[4]
Video Conference User Report:
Binary Images Description for "iChat":
0x1000 - 0x172fff com.apple.iChat 3.1.6 (441) /Applications/iChat.app/Contents/MacOS/iChat
0x393000 - 0x3c5fff com.unsanity.fruitmenu 3.6.3 (203) /Users/kringus/Library/Application Enhancers/FruitMenu.ape/Contents/MacOS/FruitMenu
0x505000 - 0x54efff com.unsanity.fontcard 1.4 /Users/kringus/Library/Application Enhancers/FontCard.ape/Contents/MacOS/FontCard
0x627000 - 0x644fff com.unsanity.silk 2.1.3 /Users/kringus/Library/Application Enhancers/Silk.ape/Contents/MacOS/Silk
0x651000 - 0x65afff com.geekspiff.iChatEnhancer iChat Enhancer 1.5 (1.5) /Users/kringus/Library/Application Enhancers/iChatEnhancer.ape/Contents/MacOS/iChatEnhancer
0x67b000 - 0x68bfff alexlagutin.audiohijack.server 1.4.0 /Library/Application Enhancers/Instant Hijack Server.ape/Contents/MacOS/Instant Hijack Server
0x691000 - 0x6b2fff com.unsanity.windowshadex.cocoa 4.1.1 (???) /Users/kringus/Library/Application Enhancers/WindowShade X.ape/Contents/PlugIns/WindowShade X Cocoa.ape/Contents/MacOS/WindowShade X Cocoa
0x6c2000 - 0x6c5fff com.unsanity.xounds.cocoa 2.4 (???) /Users/kringus/Library/Application Enhancers/Xounds.ape/Contents/PlugIns/Pure Cocoa Magic.ape/Contents/MacOS/Pure Cocoa Magic
0x6ca000 - 0x6cffff com.unsanity.xounds 2.4 (???) /Users/kringus/Library/Application Enhancers/Xounds.ape/Contents/MacOS/Xounds
0x6d5000 - 0x6e2fff net.sabi.ICeCoffEE ??? (1.4.3) /Users/kringus/Library/Application Enhancers/ICeCoffEE.ape/Contents/MacOS/ICeCoffEE
0x6e9000 - 0x71dfff com.unsanity.shapeshifter 2.4 /Users/kringus/Library/Application Enhancers/ShapeShifter.ape/Contents/MacOS/ShapeShifter
0x77e000 - 0x77ffff com.ecamm.pluginloader Ecamm Plugin Loader v1.0.1 (1.0.1) /Library/InputManagers/Ecamm/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader
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0x7f9000 - 0x7f9fff jp.hetima.SafariStand.loader 1.0 (6) /Users/kringus/Library/InputManagers/SafariStand/SafariStand-loader.bundle/Cont ents/MacOS/SafariStand-loader
0x11cf000 - 0x11dafff com.ecamm.PowerBoost 1.0 /Library/InputManagers/Ecamm/Plugins/PowerBoost.plugin/Contents/MacOS/PowerBoos t
0x11e8000 - 0x11eafff com.unsanity.menuextraenabler Copyright © 2002-2006 Unsanity (1.0.3) /Users/kringus/Library/InputManagers/Menu Extra Enabler/Menu Extra Enabler.bundle/Contents/MacOS/Menu Extra Enabler
0x11f4000 - 0x11f4fff com.ksuther.chaxloader ??? (1.4.7) /Users/kringus/Library/InputManagers/Chax/Chax.bundle/Contents/MacOS/Chax
0x1305000 - 0x1354fff com.ksuther.chax ??? (1.4.7) /Users/kringus/Library/InputManagers/Chax/Chax.bundle/Contents/Resources/Chaxmain.bundle/Contents/MacOS/Chaxmain
0x143b000 - 0x143bfff com.apple.SpotLightCM 1.0 (121.36) /System/Library/Contextual Menu Items/SpotlightCM.plugin/Contents/MacOS/SpotlightCM
0x1777000 - 0x1780fff com.growl.growlframework 0.7.3 /Users/kringus/Library/InputManagers/Chax/Chax.bundle/Contents/Resources/Chax_m ain.bundle/Contents/Resources/Frameworks/Growl.framework/Growl
0x17e8000 - 0x17eafff net.culater.SIMBL 0.8 (8) /Users/kringus/Library/InputManagers/SIMBL/SIMBL.bundle/Contents/MacOS/SIMBL
0x17ef000 - 0x17f0e77 MediaProCM PEF binary: MediaProCM
0x17fc000 - 0x17fcfff com.growl.GrowlSafariLoader 1.0 /Library/InputManagers/GrowlSafari/GrowlSafariLoader.bundle/Contents/MacOS/Grow lSafariLoader
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0x4f30000 - 0x4f68fff com.showmacster.smBundle ??? (10831) /Library/Application Support/SIMBL/Plugins/ShowMacster.bundle/Contents/MacOS/ShowMacster
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0x94adb000 - 0x94b4cfff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94bbf000 - 0x94bdffff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94ce7000 - 0x94e17fff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94ea9000 - 0x94eb8fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94ec0000 - 0x94eedfff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94ef4000 - 0x94f04fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94f08000 - 0x94f37fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94f47000 - 0x94f64fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x952b3000 - 0x95321fff com.apple.Bluetooth 1.7.8 (1.7.8f2) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x9535d000 - 0x9535dfff com.apple.DiscRecording 3.1.3 (???) /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x9535f000 - 0x953e2fff com.apple.DiscRecordingEngine 3.1.3 /System/Library/Frameworks/DiscRecording.framework/Versions/A/Frameworks/DiscRe cordingEngine.framework/Versions/A/DiscRecordingEngine
0x9540f000 - 0x95455fff com.apple.DiscRecordingContent 3.1.3 /System/Library/Frameworks/DiscRecording.framework/Versions/A/Frameworks/DiscRe cordingContent.framework/Versions/A/DiscRecordingContent
0x95469000 - 0x95597fff edu.mit.Kerberos 5.5.23 /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x95684000 - 0x95712fff com.apple.WebKit 418.9.1 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9576e000 - 0x95804fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x95841000 - 0x95b4dfff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95cd6000 - 0x95cfffff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95e8d000 - 0x95eccfff com.apple.QTKit 7.1.3 /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x95f73000 - 0x95f78fff com.apple.URLMount 2.1.3 /System/Library/PrivateFrameworks/URLMount.framework/Versions/A/URLMount
0x96461000 - 0x96477fff libJapaneseConverter.dylib /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x964a7000 - 0x964b5fff libSimplifiedChineseConverter.dylib /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x964b7000 - 0x964b8fff libSymbolConverter.dylib /System/Library/CoreServices/Encodings/libSymbolConverter.dylib
0x964bd000 - 0x964d0fff libTraditionalChineseConverter.dylib /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x9694e000 - 0x969f1fff libcrypto.0.9.dylib /usr/lib/libcrypto.0.9.dylib
0x96ef6000 - 0x96f15fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97586000 - 0x975abfff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x9762c000 - 0x976edfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x97718000 - 0x97719fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dy lib
0x9771b000 - 0x97728fff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x9788e000 - 0x9788ffff com.apple.MonitorPanelFramework 1.1.1 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x979ef000 - 0x97a05fff com.apple.AppleShareClient 1.5.1 /System/Library/Frameworks/AppleShareClient.framework/Versions/A/AppleShareClie nt
0x97a0f000 - 0x97a4dfff com.apple.AppleShareClientCore 1.5.1 /System/Library/Frameworks/AppleShareClientCore.framework/Versions/A/AppleShare ClientCore
0x9802b000 - 0x98152fff com.apple.viceroy.framework 273.5 /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
0x98449000 - 0x9846bfff com.apple.DiscRecordingUI 3.1.3 /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
0x988f6000 - 0x988f9fff com.apple.DisplayServicesFW 1.8.1 /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x98b42000 - 0x994f9fff com.apple.QuickTimeComponents.component 7.1.3 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x99720000 - 0x99724fff com.apple.QuickTimeH264.component 7.1.3 /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x99726000 - 0x9980afff com.apple.QuickTimeH264.component 7.1.3 /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH 264.altivec
0x99f3c000 - 0x99f47fff com.apple.IMFramework 3.1.2 (428) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x99f52000 - 0x9a0abfff com.apple.MessageFramework 2.1 (752.2) /System/Library/Frameworks/Message.framework/Versions/B/Message
0x9a3d3000 - 0x9a3d4fff com.apple.iokit.dvcomponentglue 1.7.9 /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
0x9a3e1000 - 0x9a425fff com.apple.viceroy.codec 31.0 (31) /System/Library/Components/VCH263Codec.component/VCH263Codec
0xc0000000 - 0xc000ffff com.unsanity.ape 2.0.2 /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhance r
I'd appreciate any insight.
My eyes are getting too blurry to continue and have been shooting flames of frustration with what used to be a great application.
Now, iChat is taking up valuable K on my hard drive.
Thanks all!
B&W w/600Mhz G4 Mac OS X (10.4.8) 1G RAM - ATI Radeon 9200 PCI Graphics Card - Pioneer 111D SuperDrive

Ralph...
Thanks for responding. A very frustrating episode I'm having.
Some interesting Add-Ons you have there.
What is iChat Enahancer as I have not heard of it ?
Just an add-on doo-dad. Been using it a while.
Also this bit
m=audio 0 RTP/AVP 12 3 0
a=rtcp:0
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:-1234388643
m=video 0 RTP/AVP 34
a=rtcp:0
a=fmtp:34 imagesize 0 rules 15:176:144
a=framerate:15
a=RTCP:AUDIO 0 VIDEO 0
List no ports whatsoever.
Well, that'd odd.
Yet I seem to able to video chat with Apple's Testers with an apparent lack of Ports. I'm stymied.
How are the ports opened in the 2wire device ?
IF it was port Forwarding is it with DHCP ?
If so check the ports are still pointing to the IP
that the computer has.
Honestly, I haven't been "inside" the 2Wire modem since I hooked it up (when I switched to SBC/Yahoo DSL - now ATT/Yahoo). From what I understand, as SBC Tech Support told me when I installed the device, we set the 2Wire modem as a Bridge, and that my Netgear Router is handling my ISP login. The Netgear Router is in charge of any UPnP and Port Forwading duties. And Port Forwarding has NEVER been enabled. This arrangement has been working well all this time.
Nothing about my communications hardware set-up has changed since it was installed. As I mentioned, this problem just started about two weeks ago. I've been video chatting flawlessly via iChat and AIM for years.
I'm afraid if I start digging around inside the 2Wire, I'm going to trip over a setting and REALLY screw things up. Also, getting back into the 2Wire modem is proving to be a bit of a sketch. The usual access via a browser is not working as of late, even with a direct computer connection to the modem. : (
Also check the Advanced button in the Mac Firewall
and make sure it is NOT blocking all UDP Traffic.
My Mac Firewall is NOT active, and has never been active. Any Firewall is being provided by the Netgear Router.
Has 2wire started to offer a VoIP service ?
Or have you started to use some VoIP equipment like
Vonage ?
Not to my knowledge on the 2Wire VoIP service. They provide hardware "gateways" for DSL providers.
No Vonage equipment installed on my system.
I'm inclined to believe this is an iChat/AIM Server issue that's been triggered by recent software/server updates at either Apple's or AOL's end, though I'm no techie. Maybe the iChat mice on the treadmill in my computer just gave up and called it a day.
Again, thanks for all your help. Hopefully there will be joy soon.
Joe
B&W w/600Mhz G4 Mac OS X (10.4.8) 1G RAM - ATI Radeon 9200 PCI Graphics Card - Pioneer 111D SuperDrive

Chat w/ PC "User did not respond" error

When I try to do a video chat with a PC user (AIM), I am always getting a "user did not respond" error, or the error message that "I declined the invitation"
I have no problem doing text/audio/video chat with another iChat user.
Any ideas why I cannot do video chats with the pc user?
iMac G5 Mac OS X (10.4.4) Cable modem, Linksys router, Airport Extreme

Hi Kathy:
Here's a great reference tool that's well put together that may help you sort out your issues when trying to connect with a windows user: http://www.mvldesign.com/videoconferencetutorial.html

Ichat video conference worked for two days -- now "did not respond" error

Greetings,
I am very frustrated by the problems I'm having with iChat. I am in Alabama for a month, and was hoping to be able to video conference with my wife and 2 1/2 year old son in San Diego. On the way to Alabama we succesfully chatted twice, once over the free wireless internet at the Laquinta I stayed at, and again at the Comfort inn I was at the next night. So I get to Alabama, and now, I can still initiate and participate in video conferences with random folks (like the very helpful Ralph in the UK) and the "test" buddies, but when I try to conference with my wife and son, I get the "did not respond" error. There doesn't seem to be any logical explanation. I've tried this at the hotel I'm at, and at a local Panera Bread (free WiFi), Both locations allow me to do video conference with everyone I try except my wife and son. She hasn't changed any settings on the computer since we succesfully chatted, and she can succesfully connect with the "test" buddies. I have been an Apple user, fan and supporter since 1984, but this really makes me upset. Is there some way to figure out what the problem is? both of us can chat with anyone we try, except for the only people we really even want to chat with...eachother!
My machine - Macbook - using DSL over my airport express
her machine - iMac G3 600Mhz, 10.3.9, using Cable modem (Earthlink)
Like I said, it worked twice with absolutley no problems, and it still works, just not with eachother!
Any help would be great appreciated. If anyone wants to call me up on i chat, you can reach me at AIM ndrkk1
Thanks and I look forward to any ideas,
And finally, Apple, if you are reading this, please come up with a way to fix this problem, or at least develop the software so it can tell us what our error is, instead of just saying "failed to initiate conference because so and so did not respond....
-André
MacBook Mac OS X (10.4.6) 2 Ghz, 1 GB RAM

Hi ndrkk,
Welcome To The Apple Discussion Pages.
I take it you mean you are wireless to the modem and do not have a Airport Express device with you ?
If you do then Jan's advice is sound.
IS your wife on Quicktime 6 or 7 ?
Has she set the Connection Speed (6) or Streaming speed (7) ?
System Preferences > Quicktime > Connection Speed tab (6) or Streaming Speed tab (7) and set the drop down to match her download speed or to a max of 1.5meg (T1/LAN etc.)
12:36 PM Monday; June 5, 2006

Another one with the "did not respond" error

Hi all,
We've been successfully video chatting with my parents using iChat AV for years on our old machine - an 800 MHz G4 iMac. We just upgraded to a new iMac with the Intel Core Duo processor, and now are getting the "did not respond" error that others are describing. Because nothing else has changed in the setup at either end other than our new machine, the problem must lie in the new iMac. After perusing this forum and Ralph's site, I tried setting the QuickTime streaming speed to 1.5 Mbps rather than "automatic," and turned off IPv6, but to no avail.
Any other suggestions?
Thanks in advance!
The Rosses

Hi rossma,
If you go to System Preferences > Network and then
Select the Connection method in the second drop
down.
Then the TCP/IP tab
Does this say Using DHCP ?
Does it give you an IP of something close to
192.168.1.100 ?
Yes.
Does it list the "router" IP as being 192.168.1.1 ?
Yes.
If you connect the computer to the Toshiba what IP do
you get then ?
Does it match the same IP as when you go here
http://myip.dk/
Well, I didn't try disconnecting the iMac from the Linksys and hooking it up directly to the cable modem (would require wrestling with a nest of cables), but I can see the IP address that the Outside World sees in the Linksys configuration page, and that matches what the webpage you mentioned says. if you need me to connect it directly, let me know and I'll try that.
If it does then the Toshiba is in Bridge mode and the
Linksys may be doing the ISP login
I can not see the Toshiba in this list
http://portforward.com/routers.htm which is why I
think it is not routing and is in Bridge mode. (this
will mean all the ports are open in it).
If all ports are open, then the cable modem shouldn't be the problem, right?
As far as Quicktime is concerned it might pay to
check the Font Book and see if Helvetica is active.
Huh? This is the first I've heard of Helvetica being problematic! It's active at the moment - should I disable it?
Thanks for all your patience and effort on my behalf!

Outlook 2013 not connect with Exchange server 2013 in internal network

Hello All,
I Have two Exchange server 2013 in our environment. Both server install mailbox and CAS role. After configure exchange server 2013, Outlook 2013 not connect in internal network. I have configure outlook manually. i tried by using the suggestion from blog
but not work. Outlook show that Server cannot connect/ server name could not be resolved. in outlook setting i also put exchange proxy setting. In exchange admin center i have changed the OWA, OAB, Auto discover name. But still not work.
I know that outlook can be connect from external by using ssl certificate and publish outlook anywhere but i did my configure from internal network.
Can you please suggest as soon as possible.
Thanks,
Parvez

Hi,
Firstly, I’d like to explain, same with external users, internal users use Outlook Anywhere to connect with Exchange server and use Autodiscover get all settings.
Thus, let’s try the following resolutions:
1. run the following command: get-clientaccessservice |fl autodiscoverserviceinternaluri
2. check if the host name in the above URL is in the DNS server and there is a DNS entry about the host name points to the proper IP address.
3. Check if the above host name is in your certificate.
Thanks,
Angela
Angela Shi
TechNet Community Support

Outlook 2013 'Not responding' errors

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