Outlook 2013 Not Synching Folders

Hi all,
I am having an issue with Outlook 2013.
It seems that for some reason it will not recognize my Username and password for Synching folders.
It works for sending and receiving messages, but when it tries to synch folders it comes back as wrong.
How can this be possible, doesn't it use the same UN/ PW for sending/ receiving as synching??
Thanks in advance.
IKE
PS: Moved to general forum

Hi,
I suggest you remove Outlook credentials from Credentials Manager in Windows, then re-type your password to check if this issue persists:
1. Exit Microsoft Office.
2. Go to Control Panel.
3. Click User Accounts.
4. Click Credential Manager. In the Generic Credentials
section, you should see one or more credentials listed. You're looking for credentials that begins
MS.Outlook.
5. For each credential that begins with MS.Outlook,
    A. Click the details button (circle with a downward arrow next to the
Modified date).
    B. Click Remove from vault.
6. Repeat steps 5A & 5B for each credential that begins MS.Outlook.
I hope this helps. If it doesn't, delete the account and setup the account again to check the result.
Regards,
Melon Chen
TechNet Community Support

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