Outlook 2013 set as default mail client but still shows error box saying it isn't?

We have recently installed Office 2013 64-bit on 4 servers. We previously used Outlook 2007 64-bit.
We set Outlook 2013 as the default mail client and do not have another mail client installed on the servers. However when you first login you get an error message box that says you have no default mail client 'either there is no default mail client or the
current mail client cannot fulfill the messaging request'.
I have checked all defaults to be for Outlook 2013.
How can I solve this issue? I am an administrator.

Try different Method to set Outlook 2013 as the default mail client to check the result. Thanks.
Method 1:Set as default within outlook.
-File > Options > General Tab > select the "Make Outlook the default program for E-mail, Contacts, and Calendar"
check box.
Method 2: Set as default from the internet explorer.
-Tool > Internet Options > Programs Tab > Set programs
Method 3: Set as default from control panel.
1.Navigate to Control Panel\Default Programs\Set Default Programs
2.Click on the outlook icon on the left hand side.
3.Set as default.
We may also try to create anther windows user profile in the same machine to check if the issue still persists. Thanks.
Tony Chen
TechNet Community Support

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Office 2013 Pro - Error Message - I cannot set Office 2013 as the default mail client

I have a number of PCs on a single domain in the same office all running Windows 7 Pro. Some at 64 bit and some are 32 bit depending on their age.
My issue is that on upgrading from Officer 2010 Pro to Office 2013 Pro, the only application I have a problem with is Outlook 2013, and only on the 64 bit machines.   The upgrade on 32 bit machine goes perfectly.   On both I install the
32 bit version of Office 2013 as per the MS notes.
When the 64 bit machines reboot and the user logs on I get the message, sometimes twice:
Either there is no default mail client or the current mail client cannot fulfil the message request. Please run Microsoft Office Outlook and set it as the default mail client.
OK, so this should be straight forward:
I set outlook at the default mail client and associate all file with it from Outlook\File\Option. Nope. That does not work.
I go through default programs and set the default mail client as Office 2013 and associate all file with it from Outlook.   Nope. That does not work.
I check the registry and it shows that the 64 bit or 32 bit reversion is the default mail client. So that does not help.
I install the 64 bit version instead of the 32 bit version. Nope. That does not work.
I clean the registry and temp file. Nope. That does not work.
I set a new mail profile for the user. Nope. That does not work.
Odd that it only upgrades smoothly on the 32 bit machines.
Has anyone got any ideas?   All the suggested fixes on this forum do not fix this issue.

Hello.
Same problem, nothing Works!!!
Help please, really frustrated and angry.
Added written above I tried:
Uninstalled with the Microsoft fix uninstall
and reinstall. This does not work.
Contact the phone technical support. This
does not work.
Addin,s does not work. Adobe, iCloud Addin .... does not work.
'Send email to'   menu does not work.
No application communicates with
Outlook, no Microsoft or third apps.
I can only send and receive emails
from within Outlook.
This program is lousy, any
possibility that my money back.
Thanks

Is it possible to configure Outlook 2010 as the Default Mail client if it is presented to the Desktop via RemoteApp?

I am a user of RemoteApps. I connect to a Website that presents me with various applications, include Outlook 2010. however, I use other programs that I need to send mail from that are in within the RemoteApp workspace. Is it possible to configure windows
7 to map a call to RemoteApp/Outlook2010 to send mail as a default mail client? or Perhaps a way to get OWA to map as a default mail client handler?
I am using Windows 7 SP1 - Updated to latest service releases, Outlook 2010 from RemoteApps, and IE 11.
Thank you in advance!

Hi Raymond,
Based on my research, we can use Group Policy and Internet Options to configure default mail client.
How to make Outlook the default mail client
http://support.microsoft.com/kb/223877/en-us
How to configure the default e-mail client using Group Policy
http://support.microsoft.com/kb/2008044
Best Regards,
Amy
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

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Outlook 2013 set cached mode "Mail to keep offline" to All for existing Outlook profiles via GPO or registry changes

We recently migrated from Office 2010 to Office 2013. An annoying change is Outlook's "Use Cached Exchange Mode" setting that changes the previous setting of all email to partial email based on how old emails are. This is confusing
for end users because if they have a 1GB mailbox size limit and they look at the properties of their mailbox, it shows the cached amount which is always then less than the full amount. While they have a 1GB limit, the properties of their mailbox
might say 700MB because that's all that is cached, but meanwhile they can't send because they are actually over 1GB on the server side.
I want to set this cache setting to "All" for EXISTING profiles and new profiles. I think I can do it with GPO for new profiles, but I don't see a way to set it for existing profiles. I assume I have to do this with a registry setting.

Hi,
The cached mode Sync Slider setting is maintained in the Outlook profile settings in the Windows registry. If you want to administer this setting via group policy, you can use the group policy templates, which are available from the Microsoft Web site. The
group policy template files are Outlk15.admx and Outlk15.adml. If you use group policy to manage this setting, the following registry data is utilized by Outlook.
Key: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\15.0\Outlook\Cached Mode
DWORD: SyncWindowSetting
Value: integer value (Decimal) specifying the number of months (use only the following values)
0 = All (entire mailbox)
1 = One month of mailbox items
3 = three months of email items
6 = six months of email items
12 = twelve months of email items
24 = twenty-four months of email items
Refer from
http://support.microsoft.com/kb/2733062
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"no default mail client": windows 7, adobe reader 11, office 2013

re: Error: "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run MS Outlook and set it as the default mail client etc."
Does anyone know how to permanently stop this error, when simply tring to launch a PDF to view it????
Windows 7, Office 2013, Acrobat Pro 11.0.3
A test was done to uninstall reader 11, and reinstall 9.5, which at least allowed the PDF to be viewed on one computer, but did not fix other apps needing to interoperate with PDF and email (i.e. attach and email).
Is this a windows 7 registry problem, or a DLL problem?
R.
Message was edited by: Randall_J

Hi Randal,
Firstly even though Outlook is set as default mail client you need to reapply the same from 'Start> Default Programs> Set Default Programs'
Now check if you still face the issue.
If Yes then you MUST add an email account in Reader to eliminate this message
In your Reader Preferences under Email Accounts, click Add Account>Other
In the Add Webmail Account window, input your email account details
Under Advanced Settings, configure your incoming and outgoing ports and security settings per your email account
Click OK, and then click Add. In the window, click the email account you just added and click "Make Default"
When it's set as the default mail account you'll see a check mark, and you WON'T see the error message anymore.
In case you still face issues please try the following registry change:
The registry edit is here for Office 2013 64 bit click to run installations that will enable Outlook 2013 to be recognized by third party applications:
1. Create registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\15.0\Outlook
2. Create String value:
Bitness
3. Set the String value for Bitness to:
x64
Note: Please backup the registry before trying to modify it.
There's also a MS hotfix which you might want to run: "Either there is no default mail client or the current mail client cannot fulfill the messaging request" error message w…
Let me know if this helped.
Regards,
Rave

Default mail client (CR XI)

Hello,
we have the following problem:
We have a application using Crystal Reports XI. It's a C++ application and not a .net, but i think that doesn't matter. One customer using this application has Lotus Notes and NOT Microsoft Outlook as mail client.
When using the Crystal Reports export function for export (any format, pdf, xls etc...) into application (not save, just open) we get a message that there is a problem with the default mail client (message box has the title "Microsoft Office Outlook"). The exact message: "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Office Outlook and set it as the default mail client."
I have checked this an found out, that exporting into application (not save on harddisk) is never possible with CR XI, if Outlook is NOT the default mail client but another mail client is correctly registrered as default mail client.
Why and is there a solution for this problem? Or is this a Microsoft sponsored error?
Best Regards,
Michael

Hi Don,
first thank you for your reply.
But i'm not trying to export to Lotus Notes. I'm trying to export directly into Adobe Acrobat, Excel etc.. But when i have selected the export format (PDF, Excel, Word etc.) and the target (application, harddisk, mapi etc.) and click on ok (if direct RDC call or using the export button in the reports viewer is the same) i always get the message "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Office Outlook and set it as the default mail client.".
So this problem is not related to a export into mail application, but to exports in general when Outlook is NOT the default mail client. If it is, i don't get the message posted above.
So it seems that crystal performs and default mail client check befor exporting (even if not exporting to a mail client or mapi) and don't likes other mail applications then outlook
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Best Regards
Michael

Set Microsoft Outlook as the default mail client.

Every time I am trying to sync my calendar, notes and mail account with my iPhone through iTunes I keep getting a notifactions saying 'Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client'.
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Thanks.

I'm getting this and it's really annonying. The Nokia PC Suite provided a basic but functional PC calendar. Surely there's a simple PC client for the iPhone Calendar somewhere. I use Outlook Express and started using Outlook 2002 to manage my calendar but since a recent iTunes upgrade it's stopped working, giving this "default mail client" error. When I set Outlook to be the default mail client it made no difference.
Apple - you've scored an own goal here. Something that did work now doesn't work, and the only thing that's changed is your software.
I don't doubt it's down to compatability with M$ Outlook Add-ins, but they've not changed.

Either there is no default mail client or the current mail client cannot .....

Windows7 Ultimate 64 bits, Office 2013 32 bits.
My issue is that running Outlook 2013 I get the message
Either there is no default mail client or the current mail client cannot fulfil the message request. Please run Microsoft Office Outlook and set it as the default mail client.
OK, so this should be straight forward:
I set outlook at the default mail client and associate all file with it from Outlook\File\Option. Nope. That does not work.
I go through default programs and set the default mail client as Office 2013 and associate all file with it from Outlook.   Nope. That does not work.
I check the registry and it shows that the 64 bit or 32 bit reversion is the default mail client. So that does not help.
I install the 64 bit version instead of the 32 bit version. Nope. That does not work.
I clean the registry and temp file. Nope. That does not work.
I tried: Uninstalled with the Microsoft
fix uninstall and reinstall. This does not work.
Contact the phone technical support. This
does not work.
Addin,s does not work. Adobe, iCloud Addin .... does not work.
'Send email to'   menu does not work.
No application communicates with
Outlook, no Microsoft or third apps.
I can only send and receive emails
from within Outlook.
This program is lousy, any
possibility that my money back.
Thanks
Has anyone got any ideas?   All the suggested fixes on this forum do not fix this issue.

Hi,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
Best Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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To delete a profile, you may try the steps below:
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps
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2. Type regedit in the Open field and click OK.
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Outlook 2013 set as default mail client but still shows error box saying it isn't?

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