Outlook 2013 shared mailbox indexing and search issue

I have 2 Outlook 2013 clients running in Cached Mode, with Download Shared Folders checked and a delegated mailbox opened via the Account Settings Advanced tab. Both clients are accessing the same delegated mailbox. According to this article (http://blogs.technet.com/b/outlooking/archive/2014/04/28/understanding-search-scopes-in-microsoft-outlook.aspx),
they should be able to search the Current Folder via WDS, but in both cases, changing the Search Scope to Current Folder causes Outlook to hang for 10-20 minutes.
This makes searching the delegate mailbox completely unworkable, which is a problem for the 2 P.A.s concerned, as they spend a lot of the day searching for correspondence.
I have tried rebuilding the search index, with no change in the search behavior. It seems that WDS is not indexing the cached delegate mailbox - how can I correct this?
Thanks
Patrick

Hello,
Please try to add the following registry key and then restart Outlook to check the issue again:
Note: Serious problems might occur if you modify the registry incorrectly. For added protection,
back up the registrybefore you modify it.
Registry data to index shared mailboxes:
Key: HKLM\software\policies\Microsoft\windows\windows search
DWORD: EnableIndexingDelegateMailboxes
Value: 1
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support

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Privacy Settings and Outlook 2013 shared mailbox

We just switched to Outlook 2013. There is one vendor who had been sending emails with the sensitivy setting set to "Private" to a shared mailbox. It worked fine until the switch to Outlook. She may also be setting some permssions,
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Now this setting, or another setting, seems to be blocking the emails from coming through. They do come to my personal email, but not this shared mailbox.
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Hello,
Please try to add the following registry key and then restart Outlook to check the issue again:
Note: Serious problems might occur if you modify the registry incorrectly. For added protection,
back up the registrybefore you modify it.
Registry data to index shared mailboxes:
Key: HKLM\software\policies\Microsoft\windows\windows search
DWORD: EnableIndexingDelegateMailboxes
Value: 1
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TechNet Community Support

Outlook 2010 Shared Mailbox Outbox Send Immediately Issue

Hello,
So we have a weird problem tat we have being trying to diagnose for a while and I think that I have finally got to the bottom of the problem, just now need to find a solution.
We have a shared email email account. This is set up as shared mailbox in exchange (2010) with Full Control and Send On behalf of privileges given to three users. Each of these users has added this shared mailbox
as a second account to their outlook (2010) profile.
The Problem we have appears to be two fold. For some reason emails are not sent immediately for this account even though this is value of the setting in outlook. This puts an email in the shared mailbox outbox. We then have a race condition where by the
first user of the shared mailbox whose outlook client does a send an receive first becomes the user who sent the email on behalf of the shared inbox rather than the user that hit sent. This has caused mild confusion for the recipients as signatures of the
email does not match what outlook is displaying.
So, firstly is this expected behaviour for shared accounts, that the outbox is shared so this race condition will always exists?Secondly, any idea why on this second mailbox attached to outlook emails are not always sent immediately? In fact this appears
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Cheers
Rich

Hi,
Based on the description above, the issue is that when you send an email message from a shared mailbox, the sent email message remains in your Outbox until you manually perform a Send/Receive operation.
As far as I know, this problem occurs when both the following conditions are true:
Your Outlook profile is configured in online mode (not cached Exchange mode).
You have the DelegateSentItemsStyle registry value set to
1.
If you are using Online Mode, please switch to Cached Exchange Mode to check the result, if the issue doesn't occur then, please note there is no resolution to this problem other than to either switch your profile to cached Exchange mode or set the DelegateSentItemsStyle
registry value to zero (0). Additionally, if your mailbox is located on Microsoft Exchange Server 2010 (or later), the Exchange administrator can configure similar behavior on the server.
Important
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it,
back up the registry for restoration in
case problems occur.
To change the value of DelegateSentItemsStyle to 0 in the registry, follow these steps:
Exit Outlook.
Start Registry Editor.
In Windows 8 and Windows 8.1
Swipe in from the right to open the charms, tap or click Search, and then type
regedit.exe in the search box. Or, type regedit.exe at the Start screen, and then tap or click
regedit in the search results.
In Windows Vista and Windows 7
Click Start, type regedit in the Start Search box, and then press Enter. If you are prompted for an administrator password or for confirmation, type the password, or click
Allow.
In Windows XP
Click Start, click Run, type regedit, and then click
OK.
Locate and then select the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Office\<var>x</var>.0\Outlook\Preferences
Note In this key path, the placeholder <var>x</var>.0represents
15.0 for Outlook 2013, 14.0 for Outlook 2010,
12.0 for Outlook 2007, and 11.0 for Outlook 2003.
Select the DelegateSentItemsStyle value.
On the Edit menu, click Modify.
Type 0, and then click OK.
Exit Registry Editor.
Start Outlook.
More details about the issue can be found in this kb below:
Email remains in the Outbox when you use the DelegateSentItemsStyle registry value
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected].

Office 365/Outlook 2013 Shared Mailbox Sent Items Problem

I've only been able to find an answer for this problem for Outlook 2010, and that doesn't work for 2013.
I'm trying to make the sent items for a shared mailbox save to the sent items of that mailbox, not my mailbox. I got the deleted items to finally work, I just need to get the sent items to work now.
I've read about this key:
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Options\Conversations
But I don't have the conversations folder, should I make it?
I've also seen this:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Preferences\DelegateSentItemsStyle
But that doesn't seem to work with Office 2013.
Any ideas?
Thanks

We have the same problem with a client. We are using Office 365 with Outlook 2013 on a RDS Windows Server 2012 R2. I can't find the HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Preferences
folder in the registry. HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\ is as far as it gets.
Even when we sent from the Office 365 online mailbox and fill in the from address, the sent mail is stored in the sent items folder from the user instead of the shared mailbox.
I've searched everywhere for a solution, but I haven't found one yet.
Regards,
Steve
If a key does not exist, you need to add it - Outlook doesn't create keys it's not using. :)
Diane Poremsky [MVP - Outlook]
Outlook & Exchange Solutions Center
Outlook Tips
Subscribe to Exchange Messaging Outlook weekly newsletter

Outlook 2013 crashes when opening Calendar search result

I have a user who uses her Outlook 2013 calendar extensively, mainly to note for herself when she has spoken to a customer, and creating appointments for when she needs to speak to them again. (This is outside of our policy to note the contact in
MS CRM.) She can have scores of such Calendar items each day.
When seraching for these appointments in her Calendar, she gets the list of results, but Oulook crashes when she tries to open any of them. Sometimes Outlook restarts on its own, sometimes she must relaunch it herself.
Related threads reference a wwlib.dll error, but she is not getting that. It is Outlook.exe itself that is crashing. There are other threads that reference other open windows, or items containing webpages or tables, but these do not apply to her, either.
Event Data (two related entries) contain the following:
OUTLOOK.EXE
15.0.4551.1004
5253ad6f
c0000005
00025b09
19cc
01cef2a610938033
C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE
77f5e493-5e9b-11e3-9ef4-00219b4a7172
And:
3915849571
1
APPCRASH
Not available
0
OUTLOOK.EXE
15.0.4511.1004
5253ad6f
OUTLOOK.EXE
15.0.4551.1004
5253ad6f
c0000005
00025b09
C:\Users\[username]\AppData\Local\Temp\163947659.cvr C:\User\[username]\AppData\Local\Temp\CVR780F.tmp.cvr
C:\Users\[username]\AppData\Local\Temp\WERA546.tmp.WERInternalMetadata.xml
C:\Users\[username]\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_OUTLOOK.EXE_2e80497b46642ed3f64262bb26bbba2f6ecc_02d1bdd5
0
77f5e493-5e9b-11e3-9ef4-00219b4a7172
0
On answers.microsoft.com, Girish M (Support Engineer who eventally directed me here), asked me to run Scanpst.exe. I would paste the results here, but this window does not seem to allow pasting. A summary description of what it found on her .ost file (no
.pst in use) is basically this:
**Beginning NDB recovery
**Attempting to open database
**Attempting to validate header
**Attempting to validate AMap
**Attempting to validate BBT
**Attempting to validate NBT
**Attempting to validate BBT refcounts
    ??Couldint find BBT entry in the RBT (E025CC)
**Attempting to validate header NID high-water marks
**Beginning PST/OST recovery
**Attempting to recover all top-level objects
    **Store created by biuld: 15.4517
**Attempting to walk all folders
      Failed to add row to the FLT, RowID = 719
      Failed to add row to the FLT, RowID = 6CD
      Failed to add row to the FLT, RowID = 6DE
      Failed to add row to the FLT, RowID = 6D8
and so on, and so on, with a few hundred more FLT RowID errors, finally ending with:
**Attempting to locate any orphaned folders/messages
**Performing Final HMP validation
**Attempting to check top-level objects for consistency
**Updating folder hierarchy
  **Verifying message moves
My understanding of the Scanpst.exe process is that it also disables any addons which might cause crashing, but the issue is still being experienced. Running Scanpst.exe a second time (appending the previous log, although it seemed to actually prepend the
file) only returned a few lines from the top of the result above ending with "Attempting to validate BBT."
Fixes not attempted yet that I have found performing searches include running the Office Repair tool, or checking for KB2817631 (a Word update that is apparently having adverse affects on Outlook, not attempted yet because it seems to be related to the wwlib.dll
error, which is not happening here).
Any thoughts out there? Thanks!

Mavis,
Thanks for the reply. Running Outlook using /cleansharing and
/cleanroamedprefs did not have any effect when used individually or in combination with each other.
Running the Search Index Rebuild option also did not seem to do anything, as the pop-up message indicated that it may take a long time to finish, and yet seemed to finish instantaneously, not giving any indication that the indexing took place. The option
window immediately said "Indexing complete" for 23,755 items.
As to the Outlook Forum, they are the ones who directed me to this forum (you can see the thread on the Answers support page under Office - Office 2013 - Microsoft Office Outlook - Office on Windows 7, under the title "Outlook 2013 restarts when
opening Calendar Search result item" first posted on Dec 11, 2013), as Girish M felt that it might be due to Exchange, and not Outlook. (I have no reports of any of our other users on the same Exchange server having the problem with their Outlook, but
they also do not use it the way this user has been.)
I can repost the issue there, or continue the same thread, if you think the issue lies with them. Was the "Answers" site the improper place to post, perhaps? Should it go in a different thread on Technet instead?
Thanks for your assistance!
Edited to add:
Here are the KBs installed just before or on the date the problem started (12/6/2013):
12/5/2016 (Office updates, all 32-Bit):
Security Update Office 2013 KB2768005
Office 2013 KB2768016
Office 2013 KB2817640
Office 2013 KB2827228
Security Office 2013 KB2837618
Word 2013 KB2817631
InfoPath 2013 KB2752078
Office 2013 KB2817493
Office 2013 KB2760539
Office 2013 KB2827235
Office 2013 KB2827225
Security Excel 2013 KB2827238
Office 2013 KB2760242
Office 2013 KB2817626
Office 2013 KB2817314
Office 2013 KB2760610
Access 2013 KB2768008
Office 2013 KB2738038
SkyDrive Pro KB2825633
Security Office 2013 KB2817623
Office 2013 KB2760267
Visio Viewer 2013 KB2768338
Office 2013 KB2827230
OneNote 2013 KB2810016
Office 2013 KB2827228
Office 2013 KB2767845
Definition Office 2013 KB2760587
Office 2013 KB2726996
Security Office 2013 KB2810009
Office 2013 KB2817316
Word 2013 KB2817631
Lync 2013 KB2817621
Office 2013 KB2760224
Office 2013 KB2726954
Office 2013 KB2817640
Publisher 2013 KB2752097
PowerPoint 2013 KB2817625
Office 2013 KB2760257
Office 2013 KB2817309
Security Outlook 2013 KB2837618
Visio 2013 KB2752018
Office 2013 KB2817490
Word 2013 KB2827218
Office 2013 KB2760553
12/6/2013 (for Windows, all Security):
KB2900986
KB2888505
KB2876331
KB2868725
KB2868626
KB2862152
I listed all updates because there have been reported instances of a Word update causing Outlook to crash, but she is not getting the wwlib.dll error related to that KB. If you are aware of any issues with these updates, and which ones might be worth uninstalling
in an attempt to fix, please let me know.
Thanks again!

Outlook 2013 entries not included in search results

I have Windows 7 Ultimate SP1 32 bit. When I use Windows 7 "Search programs and file" via the Start button, the Outlook entries are included in the search results. Or rather they were until I recently updated to Outlook 2013. Now the Outlook entries
are missing.
I have checked that Outlook is included in the scope of the Search indexer. I have rebuilt the index from scratch. I have also explicitly added the Outlook PST file in the scope of the index. None of this helps.
The indexed entries are successfully retrieved from within Outlook itself.
Any ideas out there?
Thanks, Paul

Hi,
It is caused by the deprecated features and components in Outlook 2013:
Outlook search via the Windows Shell
Outlook 2013 will no longer surface search results for mail and calendar items in Windows Explorer (or via the start menu). Users can still utilize all of Outlook's search functionality from within the app itself.
http://blogs.office.com/b/microsoft-outlook/archive/2012/12/19/outlook-2013-deprecated-features-and-components.aspx
Best regards,
Rex Zhang
TechNet Community Support

Webinar: Understanding TREX Indexing and Search Options

SAP NetWeaver Know-How Network Webinar:
Understanding TREX Indexing and Search Options
Wednesday 25 August 2004
11 a.m. EDT
On Wednesday 25 August, Larry Brambrut, an EP RIG Consultant, hosts the webinar titled Understanding TREX Indexing and Search Options as part of the ongoing SAP NetWeaver Know-How Network Webinar Series.
Heres how Larry describes his webinar presentation:
This session will describe the enhancements to "Search and Classification"(TREX) in NetWeaver '04 and EP 6.0 SP2 Patch 6. The session will include a discussion of the CM enhancements such as new crawlers, new search UI options and plug-ins, and TREX enhancements such as the new TREX architecture, delta indexing, and new TREX Admin Tool.
SDN invites you to post your questions to the presenter prior to the webinar and continue the online discussion afterward.
How to Participate
(Please go to the SDN webinar schedule page to find more information)
Dial-in Information:
Date: Wednesday 25 August 2004
Time: 11 a.m. EDT
Within the U.S., call: +1.888.428.4473
Outside the U.S., call: +1.651.291.0618
Password: NetWeaver04
WebEx Information:
Topic: SAP NetWeaver Know-How Network
Date: Wednesday 25 August 2004
Time: 11 a.m. EDT
Meeting Number: 742391500
Meeting Password: netweaver04 (lowercase)
WebEx Link: sap.webex.com
Replay Information:
A recorded replay of this call will be available for approximately three months after the webinar. Access this recording by dialing the appropriate number and using the replay access code 720155.
Toll-free: +1.800.475.6701
International: +1.320.365.3844

About the SAP NetWeaver Know-How Webinar Series
The SAP NetWeaver Know-How Webinar Series is driven by the SAP NetWeaver Regional Implementation Group (RIG), part of the SAP Development organization. The mission of the SAP NetWeaver RIG is to enable customers, employees, and partners to successfully implement the SAP NetWeaver solution. This SAP RIG has expertise in BI, EP, XI, and WebAS. They contribute their implementation expertise to the SDN implementation forums as well as to the SAP NetWeaver Know-How Webinar Series.
Disclaimer
SDN is not responsible for any changes to the webinar schedule. The webinar schedule may be changed or cancelled without prior notice.

Hi there,
I just read this thread, and maybe someone here can answer my current trex question:
I have created an ordinary CM repository, and created an index with this repository as source. Now the problem: I would like to exclude files in the repository with specific mimetypes from the TREX indexing process.
I have verified that the TrexValidMimetypes.ini does not contain any reference to the Mimetypes I'm creating, but never the less, the document titles are searchable and are returned when searching.
How do I get around this issue?
Is it possible in NW04 or EP6.0 SP3 PXXX??
Regards,
Hco

InterMedia indexing and searching of zipped files

Hello, I have interMedia successfully configured to index and query a repository of files (MS Word, Excel, PPT, PDFs, txt files)which are located on a file system. My issue is with zip files. I cannot successfully index and search zip files. I've tried zips that contain both ascii(text) and formatted files (doc, ppt), but interMedia seems not to recognize this particular MIME type. Is there a way to have interMedia index and search zip files? Thanks in advance for any assistance.

You will have more luck with this question if you post it in the Oracle Text forum. This forum is for interMedia (image, audio video).

Spotlight disabled - and Indexing and searching disabled - solution

I have tried most of the recommendations here - and finally even reinstalled and rolled back my entire PB from Time Machine this night - but Spotlight did not work. Got message in terminal "Indexing and searching disabled".
Solution found on web - below with 2 elements:
1) Need to remove files that block for indexing
2) Turn on indexing - Thanks to Patrick Kinsella
1) Check your root directory for a file called .metadataneverindex
If it's there, delete it.
You can only find it after making invisible files visible (se below)
2) These great hints won’t work if Spotlight is completely disabled (which some people have tried and don’t know how to reverse). If all else fails, follow this procedure:
Make hidden files visible (copy and paste the next line into Terminal: defaults write com.apple.finder AppleShowAllFiles -bool YES
!!!You need to know that the visible/invisible switch works only after a relaunch of Finder (via Command-Alt-Esc).
Now in (previously hidden) /etc folder in your root/hard drive, find hostconfig, and open it with any text editor. Does it include this line: SPOTLIGHT=-YES- (note the two dashes astride YES)? If not, type this line at the bottom. Save the file as hostconfig in your root folder (etc folder won’t accept it from a text editor). Now drag and drop this new hostconfig to /etc. This requires your admin password to replace the existing hostconfig.
Reboot, and your spotlight is working. This may be a long way around, but it worked for me. 
Now make invisibles invisible again with this line in Terminal: defaults write com.apple.finder AppleShowAllFiles -bool NO
To fire up Spotlight, you may need to type this into Terminal: sudo mdutil -i on / (the slash is important)
If Mail is still not searching inside Entire Message, type this into Terminal to index your old messages: sudo mdimport /users/YOURNAME/library/mail [or whatever the path to your mailbox message folders.
The combination of these two did the trick for me.

This tip is useful, but a way too complicated way to do this. A better and simpler solution is as follows:
1. Login in to your server as an administrator.
2. Open the Terminal application (in your /Applications/Utilities folder)
3. Type the following exactly as written in to the Terminal:
+sudo rm /.metadataneverindex+
It will ask you for your password. I have never seen this file, so you may get a "file not found" error - in which case move on to step 4 anyway.
4. Type the following in to the Terminal:
+sudo mdutil -i on / +
5. Spotlight in the right corner of your server login should indicate it is indexing, and before long will start working.
I don't believe editing of hostconfig is required at all, and you don't need to do all this stuff with making invisible files visible since you are already in the Terminal anyway.
Hope that helps.

Spotlight searching no longer working - indexing and search disabled.

I've been searching the web and tried everything:
Server 10.5.8
In Server Admin - the attached drive is a SharePoint with Spotlight search on.
I've used mdutil to enable Spotlight.
I've checked permissions.
I can search the Boot Drive. I can't search the attached drive.
mdutil returns indexing and search disabled when used to turn it on.
very frustrating.
Anyone out there have a clue?
Thanks,
Mark

HI James,
Open System Preferences/Spotlight and click the Privacy tab. Where you see; Delete any locations listed, Quit System Preferences and restart your Mac and see if you can use Spotlight.
Spotlight Tips
Spotlight: How to re-index folders or volumes
Carolyn

Need some advice with indexing and search server in multihomed environment.

Hi,
I want to introduce the JISS (java indexing and search server). We have an multihomed environment with two frontends for convergence and imap/pop proxy service and two mail stores in a cluster HA environment
(Sun cluster 3.2, messaging server 7u3-15.01, convergence 1.0-12.01 running on glassfish 2.1.1). The directory servers (multimaster) are on speperated servers.
I viewed the jiss deployment pages in the wiki (http://wikis.sun.com/display/CommSuite/Indexing+and+Search+Service+Deployment+Planning), but they are more confusing than helpful.
My questions are as follows:
Can I put the jiss web service on the convergence server (to share the same glassfish server?
Is it better to put the indexing part of JISS on a seperate server or on the convergence server or better on the mail store servers?
Can I run the JMQ broker in an HA environment on the cluster? Is it possible to run JMQ together with messaging server in the same cluster group?
Can JISS index two mail stores (I didn't find anything in the config guide)?
Best Regards,
Ruediger

ruediger_kunze wrote:
I want to introduce the JISS (java indexing and search server). We have an multihomed environment with two frontends for convergence and imap/pop proxy service and two mail stores in a cluster HA environmentI would recommend holding off until the next release (Communication Suite 7 update 1) as ISS update 1 provides a large number of useful enhancement.
I viewed the jiss deployment pages in the wiki (http://wikis.sun.com/display/CommSuite/Indexing+and+Search+Service+Deployment+Planning), but they are more confusing than helpful.
My questions are as follows:
Can I put the jiss web service on the convergence server (to share the same glassfish server?Yes. This is the scenario used in the single-host-install guide:
http://wikis.sun.com/display/CommSuite7/Sun+Java+Communications+Suite+7+on+a+Single+Host
Is it better to put the indexing part of JISS on a seperate server or on the convergence server or better on the mail store servers?This is answered in the Deployment Planning guide:
"Indexing requires significant CPU resources, thus, it is best to install the indexing service on a separate host dedicated to an ISS single server installation. If this is not an option, then install ISS on the back-end host as a single server installation, and install GlassFish Server as well for ISS."
Can I run the JMQ broker in an HA environment on the cluster? Is it possible to run JMQ together with messaging server in the same cluster group?This article may help:
http://wikis.sun.com/display/CommSuite/Deploying+GlassFish+Message+Queue+in+a+Highly+Available+Environment
Can JISS index two mail stores (I didn't find anything in the config guide)?When you Bootstrap the account you point at the mailhost that the account resides on:
http://wikis.sun.com/display/CommSuite/Administering+Indexing+and+Search+Service
"Creating New ISS Accounts"
Regards,
Shane.

Indexing and searching excel file

hai friends,
i need to index and search the records from the excel file using lucene java
if u ve any code for that plz give me
thank you in advance

gimbal2 wrote:
I'm not even going to try and tell you just how wrong your post is.But I will! ;-)
Ok, checking the items from [_How To Ask Questions The Smart Way_|http://www.catb.org/~esr/faqs/smart-questions.html]:
- [_Write in clear, grammatical, correctly-spelled language_|http://www.catb.org/~esr/faqs/smart-questions.html#writewell]
- [_Be precise and informative about your problem_|http://www.catb.org/~esr/faqs/smart-questions.html#beprecise] (especially the third item)
- [_Be explicit about your question_|http://www.catb.org/~esr/faqs/smart-questions.html#explicit]

Sun Java Indexing and Search Service - services not starting(maintainance)

I installed Comm Suite 7 in a single solaris host. I installed jiss as in wiki*. Installation was ok but the jiss index and search services won't start up(maintainance).
--------------------------------- /var/iss/logs/iss-indexsvc.log.0---------------------------
Wed Nov 04 16:16:16 IST 2009 com.sun.comms.iss.indexapi.IndexService startService WARNING: St
arting index service.
Wed Nov 04 16:16:17 IST 2009 com.sun.comms.iss.indexapi.IndexService startService SEVERE: JMS
Exception: com.sun.messaging.jms.JMSSecurityException: [C4060]: Login failed: user=jmquser,
broker=webmail.example.com:7676(39599)
-----------------------/var/svc/log/application-jiss-indexSvc:default.log-----------------
webmail.example.com:389 (tcp) => Active
webmail.example.com:7676 (tcp) => Active
Nov 4, 2009 4:16:16 PM com.sun.comms.iss.indexapi.IndexService main
INFO: Begin checking write.lock files.
Nov 4, 2009 4:16:16 PM com.sun.comms.iss.indexapi.IndexService startService
WARNING: Starting index service.
Nov 4, 2009 4:16:17 PM com.sun.messaging.jmq.jmsclient.ExceptionHandler logCaughtException
WARNING: [I500]: Caught JVM Exception: java.io.EOFException
Nov 4, 2009 4:16:17 PM com.sun.comms.iss.indexapi.IndexService startService
SEVERE: JMS Exception: com.sun.messaging.jms.JMSSecurityException: [C4060]: Login failed: us
er=jmquser, broker=webmail.example.com:7676(39599)
Error getting IndexService instance: com.sun.comms.iss.common.IssException: JMS Exception:
Service startup failed
[ Nov 4 16:16:26 Method "start" exited with status 1 ]
i run the setup.sh file several times with different values. but problem remains. i check the troubleshooting page too.
Any help appriciated.
wiki:
(http://wikis.sun.comdisplayCommSuite7Communications+Suite+7+Installation+Scenario+-Indexingand+Search+Service)
Thusith.

Thusith.M wrote:
=============================
# ./imqusermgr list
User repository for broker instance: imqbroker
User Name Group Active State
admin admin true
guest anonymous true
jmquser user true
============================
The instance name above should be change i guess? am i correct?Given that the Application Server JMQ instance runs on port 7676 by default, you were most likely changing the wrong instance.
Try adding the jmquser to the Application Server JMQ instance and perform the login test again e.g.
/opt/SUNWappserver/imq/bin/imqusermgr add -u jmquser -p adminpass -g user
/opt/SUNWappserver/imq/bin/imqcmd -b webmail.example.com:7676 list dst
=> login with user "jmquser" and password "adminpass"If you see the following message it means the "jmquser" user exists and the password is correct (the jmquser doesn't have enough rights to see the destinations by default):
com.sun.messaging.jms.JMSSecurityException: [C4084]: User authentication failed: user=jmquser, broker=webmail.example.com:7676(38692)
Please check your security configurations.
Listing destinations failed.Once that is verified try starting the indexSvc again and see if the original error persists.
Regards,
Shane.

Clustering MSG 7.0 u3 + Indexing and Search Service

Messaging Server 7 Update 3
Indexing and Search Service 1
Indexing and Search service requires IMQ broker configured.
In clustered msg srv deployments with ISS enabled, what is the correct way to deploy IMQ:
- as a clustered service with affinity configured between msg and imq
or
- imq instance running on each node of the cluster
Thanks,
D.

JMQ should be installed on each cluster node with something like this:
Grab mq4_1-installer-SunOS.zip (SPARC) or mq4_1-installer-SunOS_X86.zip (x86)
Slap JMQ installer somewhere like /usr/local/src and unzip it
mq4_1-installer/installer or mq4_1-installer/installer -nodisplay
Hammer through the install and you should be ready to go
Now the actual setup of JMQ:
vi /etc/imq/imqborkerd.conf
Change {color:#0000ff}*AUTOSTART=NO*{color} to {color:#0000ff}*AUTOSTART=YES*{color}
If your host has Sun Java Application Server (SJAS) or GlassFish on it (or will) set {color:#0000ff}*ARGS=port 7777*{color}
Note: SJAS 9.x and GlassFish come with their own install of JMQ and if you are mixing Messaging Server with SJAS/GlassFish you will want the Messaging Server JMQ to have its own port
Start JMQ -*{color:#0000ff} /etc/init.d/imq start{color}*
Reset the admin password:*{color:#0000ff} imqusermgr update -u{color}* {color:#0000ff}*admin*{color} *{color:#0000ff}-p{color}* *{color:#ff0000}<password>{color}*
Disable the guest account: *{color:#0000ff}imqusermgr update -u guest -a false{color}*
Setup a user account (jesuser in this example) to use for Messaging Server integration: {color:#0000ff}*imqusermgr add -u*{color} *{color:#ff0000}jesuser{color}{color:#0000ff}{color:#ff0000} {color}-g user -p* {color:#ff0000}*jesuser*
{color:#000000}cd /opt/sun/coms/messaging/sbin (or messaging64 if rolling 64-bit Messaging Server)
./configutil -o local.store.notifyplugin.jmqnotify.NewMsg.enable -v 1
./configutil -o local.store.notifyplugin.jmqnotify.UpdateMsg.enable -v 1
./configutil -o local.store.notifyplugin.jmqnotify.DeleteMsg.enable -v 1
./configutil -o local.store.notifyplugin.jmqnotify.maxHeaderSize -v 1024
./configutil -o local.store.notifyplugin.jmqnotify.jmqHost -v *"*127.0.0.1*"*{color}
{color}{color:#000000} (this could also be the IP address of your cluster node, not the service address but the actual IP address of the node)
./configutil -o local.store.notifyplugin.jmqnotify.jmqPort -v "7777"{color:#ff0000} {color}(if you have changed from the default port of 7676 enter it here)
{color}./configutil -o local.store.notifyplugin.jmqnotify.jmqUser -v
"jesuser" (substitute the JMQ user that you created earlier)
{color:#000000}./configutil -o local.store.notifyplugin.jmqnotify.jmqPwd -v "jesuser" (substitute the password for the JMQ user that you specified earlier)
./configutil -o local.store.notifyplugin.jmqnotify.DestinationType -v "queue"
./configutil -o local.store.notifyplugin.jmqnotify.jmqQueue -v "jesms"
./configutil -o local.store.notifyplugin.jmqnotify.Priority -v 3
./configutil -o local.store.notifyplugin.jmqnotify.ttl -v 1000
./configutil -o local.store.notifyplugin.jmqnotify.Persistent -v 1
./configutil -o local.store.notifyplugin.jmqnotify -v '/opt/sun/comms/messaging/lib/libjmqnotify$jmqnotify'{color}
Repeat on each node that will master HA Messaging Server.
Edited by: nate_keegan on Feb 17, 2010 1:42 PM - the rich text editor is acting strangely, reverting to text for configutil section

Outlook 2013 not properly indexing shared contacts

I'm having an issue where Outlook 2013 does not appear to be properly indexing most shared contacts. These contacts can be found using the "advanced
find", but this is a bit cumbersome and not the desired solution since this is a feature we use to use very frequently in Outlook 2010 without issue. More details:
Account is Office365
Connected via domain
Contacts shared via GAB
An advice would be appreciated. Thanks.

Hi,
Since they can be found in “advanced find”, I believe the index on the Exchange side is fine. You may also ask this question on Outlook forum:
http://social.technet.microsoft.com/Forums/office/en-US/home?category=officeitpro#forum=outlook&filter=alltypes&sort=lastpostdesc&content=Search
Regards,
Simon Wu
TechNet Community Support

Outlook 2013 shared mailbox indexing and search issue

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