Outlook 2013 something went wrong sorry we ran into a problem

my outlook started hanging and causing problems a few days ago where sent messages were sitting in outbox without sending. and when you closed and reopened outlook the messages has vanished completely without sending. I'm unable to get outlook
to open.  I keep getting the message something went wrong sorry we ran into a problem. All other office 2013 programs will function correctly. I have also tried to open the control panel/mail (outlook 2013) (32 bit) icon, but this pauses
for a while and then brings up no window to configure an account. I managed to get my exchange account set up in the mail app but I'm not interested in using the mail app when i should be able to utilize all the functionality of outlook.
I have spent a couple days reading all the posts and tried uninstalling office 2013 pro and the mail app thinking i'd clean install the 64-bit version of office but to no avail. Looks like the preloaded office 13 cannot be uninstalled, so I then
downloaded the O15CTRRemove tool which worked in removing office 2013, but did not fix the problem of outlook not opening. This is driving me crazy and I have tried many suggestions from the online forums, and have got outlook to open a couple of times where
it was then asking for a product key, and when the key was entered outlook would close straight away and not allow it to open again. I have tried running the repair tool many times, and this does not work. Every other program I have had zero issues with; autocad, 
adobe suite, everything runs perfect. I just want to get my outlook all set up.Please advise!

Hi,
Please check whether you can send message in OWA. If there is no issue in OWA, it should be an Outlook issue. It seems that there is just one user encontered this issue in your environment. If so, please start Outlook in safe mode by using "Outlook /safe"
in Run windows to check whether the issue persists. If it fails, please change a computer to try again.
Thanks,
Winnie Liang
TechNet Community Support

Similar Messages

  • :-( something went wrong Sorry, we can't get that information right now. Please try again later. If the problem continues, contact you

     
      i have ms exchange 2013
    given error web browser
    something went wrong
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    Hi,
    I would like to verify when this issue occurs, accessing ECP or OWA. If it occurs when accessing OWA, check if all users have this issue. What's more, please take your time to post the screenshot of error information for my further research.
    Here is a kb about "Something went wrong" error for your reference.
    "Something went wrong" error in Outlook Web App may show an incorrect date
    http://support.microsoft.com/kb/2961715
    Hope this can be helpful to you.
    Best regards,
    Amy Wang
    TechNet Community Support

  • Error: Microsoft word web app -Sorry we ran into a problem - IE 11

    Hi,
    I am using Windows 8\Office 2013 32bit\IE 11.
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    Hi ,
    Have you checked the related uls log when this issue occured?
    In addition to Fabio's suggestion, please also check the following post discussion and troubleshooting article, see if they could help.
    http://social.technet.microsoft.com/Forums/sharepoint/en-US/f7be5f88-8c98-464e-8596-60956b5e98fd/sharepoint-2013-office-web-apps-problem-unable-to-openviewedit?forum=sharepointgeneral
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    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]
    Daniel Yang
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  • Office 2013 - Something went wrong (no kidding)

    New x64 machine running Office Home & Business 2013 x86 OEM.
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    Hi,
    The first step I suggest is to start Office Apps in Safe Mode, check if the crash will happen.
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    Press Win + R and type "eventvwr" in the blank box, then press Enter.
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    Melon Chen
    Forum Support
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please click
    here

  • OWA Exchange 2013: Something went wrong error

    Getting this error on event log for owa. when we log in to owa, error shows :"something went wrong" 500
    tried to recreated owa virtua directories and webconfig file but same issue, please help.
    Event code: 3008
    Event message: A configuration error has occurred.
    Event time: 15/9/2014 11:05:36 PM
    Event time (UTC): 15/9/2014 3:05:36 PM
    Event ID: ec79c7b2c1ef4b95adbb445c80939fc4
    Event sequence: 1
    Event occurrence: 1
    Event detail code: 0
    Application information:
        Application domain: /LM/W3SVC/2/ROOT/owa-45-130552671349946251
        Trust level: Full
        Application Virtual Path: /owa
        Application Path: C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\Owa\
        Machine name: LBVSMX01
    Process information:
        Process ID: 17484
        Process name: w3wp.exe
        Account name: NT AUTHORITY\SYSTEM
    Exception information:
        Exception type: ConfigurationErrorsException
        Exception message: Could not load file or assembly 'Microsoft.Exchange.Flighting, Version=15.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified. (C:\Program Files\Microsoft\Exchange
    Server\V15\ClientAccess\Owa\web.config line 117)
       at System.Web.Configuration.CompilationSection.LoadAssemblyHelper(String assemblyName, Boolean starDirective)
       at System.Web.Configuration.AssemblyInfo.get_AssemblyInternal()
       at System.Web.Compilation.BuildManager.GetReferencedAssemblies(CompilationSection compConfig)
       at System.Web.Compilation.BuildManager.CallPreStartInitMethods(String preStartInitListPath, Boolean& isRefAssemblyLoaded)
       at System.Web.Compilation.BuildManager.ExecutePreAppStart()
       at System.Web.Hosting.HostingEnvironment.Initialize(ApplicationManager appManager, IApplicationHost appHost, IConfigMapPathFactory configMapPathFactory, HostingEnvironmentParameters hostingParameters, PolicyLevel policyLevel, Exception appDomainCreationException)
    Could not load file or assembly 'Microsoft.Exchange.Flighting, Version=15.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.
       at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection,
    Boolean suppressSecurityChecks)
       at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection,
    Boolean suppressSecurityChecks)
       at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean forIntrospection)
       at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
       at System.Reflection.Assembly.Load(String assemblyString)
       at System.Web.Configuration.CompilationSection.LoadAssemblyHelper(String assemblyName, Boolean starDirective)
    Request information:
        Request URL: https://localhost:444/owa/exhealth.check
        Request path: /owa/exhealth.check
        User host address: ::1
        User:  
        Is authenticated: False
        Authentication Type:  
        Thread account name: NT AUTHORITY\SYSTEM
    Thread information:
        Thread ID: 42
        Thread account name: NT AUTHORITY\SYSTEM
        Is impersonating: False
        Stack trace:    at System.Web.Configuration.CompilationSection.LoadAssemblyHelper(String assemblyName, Boolean starDirective)
       at System.Web.Configuration.AssemblyInfo.get_AssemblyInternal()
       at System.Web.Compilation.BuildManager.GetReferencedAssemblies(CompilationSection compConfig)
       at System.Web.Compilation.BuildManager.CallPreStartInitMethods(String preStartInitListPath, Boolean& isRefAssemblyLoaded)
       at System.Web.Compilation.BuildManager.ExecutePreAppStart()
       at System.Web.Hosting.HostingEnvironment.Initialize(ApplicationManager appManager, IApplicationHost appHost, IConfigMapPathFactory configMapPathFactory, HostingEnvironmentParameters hostingParameters, PolicyLevel policyLevel, Exception appDomainCreationException)
    Custom event details:
            

    no they are not shared mailboxes.
    here are the logs.
    Not sure if this will make any difference, but there are 2 domains on exchange one is mail.domain1.com and another is webmail.domain.com
    we have added another owa virtual directory for the second domain when we were having issues but i think since we are having a problem on the first domain owa, the second one will have the same.
    just wondering why ecp can still work when owa doesnt. outlook clients can connect and so are phones.
    #Software: Microsoft Internet Information Services 8.5
    #Version: 1.0
    #Date: 2014-09-15 10:10:56
    #Fields: date time s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) cs(Referer) sc-status sc-substatus sc-win32-status time-taken
    2014-09-15 10:10:56 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.75 Microsoft+Office/12.0+(Windows+NT+6.0;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 1531
    2014-09-15 10:10:56 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.75 Microsoft+Office/12.0+(Windows+NT+6.0;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 15
    2014-09-15 10:11:02 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.70 Microsoft+BITS/7.5 - 404 0 2 249
    2014-09-15 10:11:15 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 62
    2014-09-15 10:11:15 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 15
    2014-09-15 10:11:15 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 15
    2014-09-15 10:11:15 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 0
    2014-09-15 10:11:26 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 14
    2014-09-15 10:11:26 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 15
    2014-09-15 10:11:26 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 15
    2014-09-15 10:11:26 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 0
    2014-09-15 10:11:51 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.70 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:11:51 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.70 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:11:51 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.70 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:11:51 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.70 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 0
    2014-09-15 10:11:51 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.75 Microsoft+Office/12.0+(Windows+NT+6.0;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 15
    2014-09-15 10:11:51 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.75 Microsoft+Office/12.0+(Windows+NT+6.0;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 15
    2014-09-15 10:11:51 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.80 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 0
    2014-09-15 10:11:51 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.80 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:11:51 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.80 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 0
    2014-09-15 10:11:51 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.80 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:11:53 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.84 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:11:53 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.84 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:11:53 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.84 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:11:53 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.84 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:12:31 192.168.1.44 GET /owa &ActID=d0e541bb-2726-473a-9891-74afd643bd53&CorrelationID=<empty> 443 - 192.168.1.17 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+rv:30.0)+Gecko/20100101+Firefox/30.0 - 401 2 5 22905
    2014-09-15 10:13:08 192.168.1.44 GET /ecp/ - 443 - 192.168.0.6 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko - 400 0 0 10240
    2014-09-15 10:13:28 192.168.1.44 POST /Microsoft-Server-ActiveSync User=andrew.solis2&DeviceId=ApplC38LTUR3FRC5&DeviceType=iPhone&Cmd=Ping 443 - 172.16.0.33 Apple-iPhone6C2/1102.55400001 - 404 0 2 0
    2014-09-15 10:13:31 192.168.1.44 GET /ecp/ - 443 - 192.168.0.6 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko - 400 0 0 15
    2014-09-15 10:13:38 192.168.1.44 GET /ecp/ - 443 - 192.168.0.6 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko - 400 0 0 15
    2014-09-15 10:13:40 192.168.1.44 GET /ecp/ - 443 - 192.168.0.6 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko - 400 0 0 15
    2014-09-15 10:13:40 192.168.1.44 GET /ecp/15.0.995.28/themes/default/clear1x1.gif - 443 - 192.168.0.6 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko https://webmail.domain.com.sg/ecp/ 400 0 0 78
    2014-09-15 10:13:40 192.168.1.44 GET /ecp/15.0.995.28/themes/default/main_default.css - 443 - 192.168.0.6 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko https://webmail.domain.com.sg/ecp/ 400 0 0 109
    2014-09-15 10:15:51 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.76 Microsoft+BITS/7.5 - 404 0 2 218
    2014-09-15 10:15:55 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.76 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:15:55 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.76 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:15:55 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.76 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:15:55 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.76 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 0
    2014-09-15 10:16:26 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.70 Microsoft+BITS/7.5 - 404 0 2 203
    2014-09-15 10:16:44 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.70 Microsoft+BITS/7.5 - 404 0 2 218
    2014-09-15 10:16:56 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.75 Microsoft+Office/12.0+(Windows+NT+6.0;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 15
    2014-09-15 10:16:56 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.75 Microsoft+Office/12.0+(Windows+NT+6.0;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 15
    2014-09-15 10:17:07 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.70 Microsoft+BITS/7.5 - 404 0 2 218
    2014-09-15 10:17:38 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.97 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6425;+Pro) - 404 0 2 0
    2014-09-15 10:17:38 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.97 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6425;+Pro) - 404 0 2 0
    2014-09-15 10:18:48 192.168.1.44 GET /owa &ActID=5c208db7-3a44-43d0-b5d8-24f107542a81&CorrelationID=<empty> 443 - 192.168.1.44 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko - 401 2 5 0
    2014-09-15 10:20:51 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.76 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 15
    2014-09-15 10:20:51 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.76 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 15
    2014-09-15 10:20:52 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 31
    2014-09-15 10:20:52 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 15
    2014-09-15 10:20:52 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 15
    2014-09-15 10:20:52 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 0
    2014-09-15 10:21:19 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.107 Microsoft+BITS/7.5 - 404 0 2 218
    2014-09-15 10:25:04 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.190 Microsoft+BITS/7.5 - 404 0 2 218
    2014-09-15 10:25:22 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.190 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:25:22 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.190 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:25:22 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.190 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 0
    2014-09-15 10:25:22 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.190 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:25:40 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.190 Microsoft+BITS/7.5 - 404 0 2 203
    2014-09-15 10:25:54 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.76 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 0
    2014-09-15 10:25:54 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.76 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 15
    2014-09-15 10:27:16 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.65 Microsoft+Office/12.0+(Windows+NT+6.0;+Microsoft+Office+Outlook+12.0.6213;+Pro) - 404 0 2 15
    2014-09-15 10:27:22 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.65 Microsoft+Office/12.0+(Windows+NT+6.0;+Microsoft+Office+Outlook+12.0.6213;+Pro) - 404 0 2 15
    2014-09-15 10:27:25 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.65 Microsoft+Office/12.0+(Windows+NT+6.0;+Microsoft+Office+Outlook+12.0.6213;+Pro) - 404 0 2 15
    2014-09-15 10:28:22 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.81 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.6023;+Pro) - 404 0 2 15
    2014-09-15 10:28:41 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.81 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.6023;+Pro) - 404 0 2 15
    2014-09-15 10:29:20 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.107 Microsoft+BITS/7.5 - 404 0 2 203
    2014-09-15 10:29:45 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.107 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:29:45 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.107 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:29:45 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.107 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:29:45 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.107 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 0
    2014-09-15 10:31:40 192.168.1.44 GET /owa/ &ActID=cdc5aa77-7e17-4a56-83ed-2e7047c12c5b&CorrelationID=<empty> 443 - 172.17.0.198 Mozilla/5.0+(Windows+NT+6.1;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/37.0.2062.120+Safari/537.36
    https://webmail.domain.com.sg/owa/auth/logon.aspx?replaceCurrent=1&url=https%3a%2f%2fwebmail.domain.com.sg%2fowa 401 2 5 16
    2014-09-15 10:32:00 192.168.1.44 GET / - 80 - 172.17.0.198 Mozilla/5.0+(Windows+NT+6.1;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/37.0.2062.120+Safari/537.36 - 200 0 0 31
    2014-09-15 10:32:00 192.168.1.44 GET /iis-85.png - 80 - 172.17.0.198 Mozilla/5.0+(Windows+NT+6.1;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/37.0.2062.120+Safari/537.36 http://webmail.domain.com/ 200 0 0 265

  • Help, I can't sign in to Visual Studio Community 2013 "Something went wrong and we can't sign you in right now. Please try again later."

    Hi, can anyone help me further diagnose?
    On Windows 7 64-bit, whenever I try to sign into Visual Studio Community 2013 I get a bunch of clicking sounds, and then  "Something went wrong and we can't sign you in right now. Please try again later."
    I installed the 2013 update 4 just recently (3/23)
    I was getting this error back in February

    Hi HuggyPaul,
    Thank you for posting in MSND forum.
    >>whenever I try to sign into Visual Studio Community 2013 I get a bunch of clicking sounds, and then  "Something went wrong and we can't sign you in right now. Please try again later."
    Based on your issue, I suggest you could try to use an another microsoft live-in user account to sign in the Visual Studio Community 2013 to check if you can sign in the VS2013 Community with update 4.
    Or you could try to use same user account to sing same version of VS2013 Communty with Update 4 on other machien and the check if you can sign in this VS 2013 Community with update 4.
    (1)If you could sign in the VS2013 Community update4 by the another user account on your machien, I think that the issue maybe related to your user account.
    (2)If you still could not sign in VS 2013 Community update 4, maybe you will need to repair or re-install this VS2013 Community with update 4.
    In addition, please tell me what browser you use on your machine.
    If your machien just insatall other browser such as chrome, please try to install the IE and then check this issue again.
    From this error message, i find a similar thread about your issue, maybe it can help you.
    Referenece:
    https://social.msdn.microsoft.com/Forums/vstudio/en-US/49a611c6-cf70-4756-932c-1e26edddd9a1/something-went-wrong-and-we-cant-sign-you-in-right-now?forum=reportabug
    Best Regards,
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
    HERE to participate the survey.

  • Sorry, we ran into a problem

    I installed Ultimate 2013 for free. I had a license a year ago. It is now expired. However my free license for 90 days should still work. I entered my code to run it, and I get the dialog Sign in to Visual Studio. I entered my Windows account
    and then I get the Why can I not run it for free 90 days?message 'Sorry' and a message from an id license has expired.

    If you have been using Visual Studio Ultimate for free for over a year, don't you feel some obligation that is it finally time to pay?
     Also, keep in mind, that perhaps you would be eligible for Visual Studio 2013 Community Edition, which is free, and does pretty much what Ultimate does.

  • Microsoft Word Web App - Sorry, we ran into a problem

    Hi,
    I have seen a lot of articles with similar error, however none articles seems to answer my problem.
    In my environment I'm getting the following error when I preview word documents. (both .docx and .doc). All other office file formats are working without fail.
    There is no error in my ULS logs.
    The document preview is working fine and also editing documents within my browser is working fine.
    I'm using SharePoint 2013 (on premises) with IE10 (10.0.18). (From my client machine using Chrome works fine)
    When I do the same from the SharePoint server in the farm running IE11 (11.0.10) then all works fine.
    my default zone(and only zone) is using https.
    Additonally: There are multiple applications running on this farm only one application seems to have this problem. The main difference is that the failing application runs FBA. I can't imagine however that FBA is the problem here (maybe part of the problem?)
    as it's working in Chrome and on IE 11 on the servers.

    Hi Pieter,
    Thanks for the sharing and have a good day.
    Regards,
    Rebecca Tu
    TechNet Community Support

  • OWA - "Sorry, we ran into a problem" when openingen word and pdfs

    Hi,
    I have a weird problem similar to
    this one where office web apps will not open my word and pdfs on my SharePoint server. Other documents like excel and powerpoint are working just fine. I'm running SP1+ on both SP2013 and OWA server.
    When I open a word or pdf document it opens my document in view mode and displays this error aswell:
    It works fine in other browser such as Google Chrome and also if I change emulation mode to IE9.
    If I check the debugging of the site I get this error:
    Object doesn't support property or method 'selectSingleNode'
    My site is added to the local intranet zone.
    The problem is only located on our a new Citrix farm. If I compare the IE security settings and the local Intranet zone with my own client that also runs IE11 the settings are the same. However it works fine on my own machine. IF I choose to Reset my Internet
    Explorer settings it works also until I log off Citrix completely and back on.
    Any idea on what settings causes this behavior?
    Thanks

    Check if your IE Is 32 bit or 64 bit.
    Also check Office installed on system is 32 bit or 64 bit
    do all users face same issue
    did you added both OWA and SharePoint URL in trusted site
    https://social.technet.microsoft.com/Forums/en-US/591cdbc6-a4a9-4f0c-b242-6fc2c04a6149/ie-11-and-sharepoint-2013-word-web-app?forum=sharepointadminprevious
    http://sharepoint.stackexchange.com/questions/95617/office-web-apps-broken-in-ie11
    upgrading my OWApps to the latest December CU seems to have fixed my problems with IE11.
    If this helped you resolve your issue, please mark it Answered. You can reach me through http://itfreesupport.com/

  • Exchange 2013 SP1 OWA something went wrong

    Hi,
    I have a three node exchange 2013 DAG cluster that I upgraded to SP1 three days ago.   All email flows currently work and ECP is available on all node on all browsers for all users.   OWA was working on 2013 CU3.   After 
    the upgrade to SP1  and I confirmed that all email flows were working,  I did change the administrators  username.  I noticed OWA problems after that, but they would have happened before the administrator rename.  I have confirmed 
    certificates and binding are correct on all three nodes.  I did rebuild the OWA directory on one node with no success.
    However OWA is only available using Firefox (tested on several users on several machines) .   Logging on to ECP using IE 11 works fine (multiple users) Logging on to OWA using  IE 11 give me the error.  This is happening on
    all three nodes using IE 11 but not Firefox 27
    something went wrong
    Sorry, we can't get that information right now. Please try again later. If the problem continues, contact your helpdesk.
    X-OWA-Error: ClientError;exMsg='_u' is undefined;file=ReferenceError: '_u' is undefined at $LE (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.1.mouse.js:1:155) at Anonymous function (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.1.mouse.js:1:305913) at $8J (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:60172) at $E (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:59789) at $4pj (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:57814) at $6JC (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:58302) at Anonymous function (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.1.mouse.js:1:306768) at $8J (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:60172) at $E (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:59789) at $4pj (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:57814):406
    X-OWA-Version: 15.0.847.32
    X-FEServer: EXCH02
    X-BEServer: null
    Date: 1/2/1601 2:43:20 PM
      Log Name:      System
    Source:        Microsoft-Windows-DistributedCOM
    Date:          3/13/2014 11:45:50 PM
    Event ID:      10028
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          SYSTEM
    Computer:      exch01.loran3.net
    Description:
    DCOM was unable to communicate with the computer EXCH02.loran3.net using any of the configured protocols; requested by PID     115c (c:\windows\system32\inetsrv\w3wp.exe).
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
        <EventID Qualifiers="0">10028</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8080000000000000</Keywords>
        <TimeCreated SystemTime="2014-03-14T05:45:50.109325400Z" />
        <EventRecordID>12481</EventRecordID>
        <Correlation />
        <Execution ProcessID="596" ThreadID="1372" />
        <Channel>System</Channel>
        <Computer>exch01.loran3.net</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data Name="param1">EXCH02.loran3.net</Data>
        <Data Name="param2">    115c</Data>
        <Data Name="param3">c:\windows\system32\inetsrv\w3wp.exe</Data>
        <Binary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inary>
      </EventData>
    </Event>                   ---------------------                 I am also getting
    the following error
    Log Name:      Application
    Source:        ASP.NET 4.0.30319.0
    Date:          3/14/2014 12:46:26 AM
    Event ID:      1309
    Task Category: Web Event
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      exch01.loran3.net
    Description:
    Event code: 3005
    Event message: An unhandled exception has occurred.
    Event time: 3/14/2014 12:46:26 AM
    Event time (UTC): 3/14/2014 6:46:26 AM
    Event ID: 7741cd563e154a14a0ba52343b4e30ee
    Event sequence: 328
    Event occurrence: 87
    Event detail code: 0
    Application information:
        Application domain: /LM/W3SVC/2/ROOT/owa-1-130392504882416692
        Trust level: Full
        Application Virtual Path: /owa
        Application Path: C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\owa\
        Machine name: EXCH01
    Process information:
        Process ID: 8756
        Process name: w3wp.exe
        Account name: NT AUTHORITY\SYSTEM
    Exception information:
        Exception type: MapiExceptionIllegalCrossServerConnection
        Exception message: MapiExceptionIllegalCrossServerConnection: Monitoring mailbox [] with application ID [Client=OWA] is not allowed to make cross-server calls from [EXCH01.loran3.net] to [EXCH03.loran3.net]
       at Microsoft.Mapi.CrossServerDiagnostics.BlockCrossServerCall(ExRpcConnectionInfo connectionInfo, String mailboxDescription)
       at Microsoft.Mapi.CrossServerConnectionPolicy.CheckAndBlockMonitoringMailboxes(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.CrossServerConnectionPolicy.Apply(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.ExRpcConnectionFactory.Create(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag
    storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String& correctServerDN, ClientIdentityInfo clientIdentity, Boolean unifiedLogon, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout,
    TimeSpan callTimeout, Byte[] tenantHint)
       at Microsoft.Mapi.MapiStore.OpenMailbox(String serverDn, String userDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, ClientIdentityInfo
    clientIdentity, String applicationId, Byte[] tenantPartitionHint, Boolean unifiedLogon)
       at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore, Boolean unifiedSession)
    Request information:
        Request URL:
    https://localhost:444/owa/proxylogon.owa
        Request path: /owa/proxylogon.owa
        User host address: 127.0.0.1
        User: LORAN3\SM_ae42d22c64ff48a5a
        Is authenticated: True
        Authentication Type: Kerberos
        Thread account name: NT AUTHORITY\SYSTEM
    Thread information:
        Thread ID: 39
        Thread account name: NT AUTHORITY\SYSTEM
        Is impersonating: False
        Stack trace:    at Microsoft.Mapi.CrossServerDiagnostics.BlockCrossServerCall(ExRpcConnectionInfo connectionInfo, String mailboxDescription)
       at Microsoft.Mapi.CrossServerConnectionPolicy.CheckAndBlockMonitoringMailboxes(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.CrossServerConnectionPolicy.Apply(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.ExRpcConnectionFactory.Create(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag
    storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String& correctServerDN, ClientIdentityInfo clientIdentity, Boolean unifiedLogon, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout,
    TimeSpan callTimeout, Byte[] tenantHint)
       at Microsoft.Mapi.MapiStore.OpenMailbox(String serverDn, String userDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, ClientIdentityInfo
    clientIdentity, String applicationId, Byte[] tenantPartitionHint, Boolean unifiedLogon)
       at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore, Boolean unifiedSession)
    Custom event details:
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="ASP.NET 4.0.30319.0" />
        <EventID Qualifiers="32768">1309</EventID>
        <Level>3</Level>
        <Task>3</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-03-14T06:46:26.000000000Z" />
        <EventRecordID>115079</EventRecordID>
        <Channel>Application</Channel>
        <Computer>exch01.loran3.net</Computer>
        <Security />
      </System>
      <EventData>
        <Data>3005</Data>
        <Data>An unhandled exception has occurred.</Data>
        <Data>3/14/2014 12:46:26 AM</Data>
        <Data>3/14/2014 6:46:26 AM</Data>
        <Data>7741cd563e154a14a0ba52343b4e30ee</Data>
        <Data>328</Data>
        <Data>87</Data>
        <Data>0</Data>
        <Data>/LM/W3SVC/2/ROOT/owa-1-130392504882416692</Data>
        <Data>Full</Data>
        <Data>/owa</Data>
        <Data>C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\owa\</Data>
        <Data>EXCH01</Data>
        <Data>
        </Data>
        <Data>8756</Data>
        <Data>w3wp.exe</Data>
        <Data>NT AUTHORITY\SYSTEM</Data>
        <Data>MapiExceptionIllegalCrossServerConnection</Data>
        <Data>MapiExceptionIllegalCrossServerConnection: Monitoring mailbox [] with application ID [Client=OWA] is not allowed to make cross-server calls from [EXCH01.loran3.net] to [EXCH03.loran3.net]
       at Microsoft.Mapi.CrossServerDiagnostics.BlockCrossServerCall(ExRpcConnectionInfo connectionInfo, String mailboxDescription)
       at Microsoft.Mapi.CrossServerConnectionPolicy.CheckAndBlockMonitoringMailboxes(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.CrossServerConnectionPolicy.Apply(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.ExRpcConnectionFactory.Create(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag
    storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String&amp; correctServerDN, ClientIdentityInfo clientIdentity, Boolean unifiedLogon, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout,
    TimeSpan callTimeout, Byte[] tenantHint)
       at Microsoft.Mapi.MapiStore.OpenMailbox(String serverDn, String userDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, ClientIdentityInfo
    clientIdentity, String applicationId, Byte[] tenantPartitionHint, Boolean unifiedLogon)
       at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore, Boolean unifiedSession)
    </Data>
        <Data>https://localhost:444/owa/proxylogon.owa</Data>
        <Data>/owa/proxylogon.owa</Data>
        <Data>127.0.0.1</Data>
        <Data>LORAN3\SM_ae42d22c64ff48a5a</Data>
        <Data>True</Data>
        <Data>Kerberos</Data>
        <Data>NT AUTHORITY\SYSTEM</Data>
        <Data>39</Data>
        <Data>NT AUTHORITY\SYSTEM</Data>
        <Data>False</Data>
        <Data>   at Microsoft.Mapi.CrossServerDiagnostics.BlockCrossServerCall(ExRpcConnectionInfo connectionInfo, String mailboxDescription)
       at Microsoft.Mapi.CrossServerConnectionPolicy.CheckAndBlockMonitoringMailboxes(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.CrossServerConnectionPolicy.Apply(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.ExRpcConnectionFactory.Create(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag
    storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String&amp; correctServerDN, ClientIdentityInfo clientIdentity, Boolean unifiedLogon, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout,
    TimeSpan callTimeout, Byte[] tenantHint)
       at Microsoft.Mapi.MapiStore.OpenMailbox(String serverDn, String userDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, ClientIdentityInfo
    clientIdentity, String applicationId, Byte[] tenantPartitionHint, Boolean unifiedLogon)
       at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore, Boolean unifiedSession)
    </Data>
      </EventData>
    </Event>

    Thanks
    I have three  servers exch01,exch02,and exch03.  All three have both CAS and mailbox server roles.   This problem  does not occur using firefox (OWA and ECP are available) but the problem occurs with IE 11  and safari (ECP
    work, OWA dos not)  I have tried this from different machines and different users.  I have cleared the browser's cache and have even reloaded the client machines.  The problem occurs across all three exchange servers. 
    I have used iis manager to confirm the binding are correct. (works on Firefox) 
    From the local server ,  If I browse to
    https://localhost/ecp  I get my ecp page.   If I browse to
    https://localhost/owaI get the something went wrong page (X-OWA-Error: ClientError;exMsg='_u' is undefined;file=ReferenceError: '_u' is undefined)
    If I try to browse to https://localhost:444/owa/proxylogon.owa  I get the error page "this page cannot be displayed"
    I confirmed port 444 bindings are correct

  • OWA doesn't work internally - something went wrong

    When trying to access OWA from internal network (external access is working):
    something went wrong
    Sorry, we can't get that information right now. Please try again later. If the problem continues, contact your helpdesk.
    X-ClientId: NTAW - FMWI - PEOS - SRAWOFA
    X-OWA-Error: Unknown;handle boot error failed
    X-OWA-Version: undefined
    X-FEServer: <server_name>
    X-BEServer: undefined
    Date: 2/23/2015 6:47:33 PM
    Thanks.
    Dario Woitasen | MCSE Lync Server 2013/Exchange Server 2013 | MCITP: Enterprise Messaging Administrator 2007/2010, Lync Server 2010 Administrator, Office 365 | MCSA Windows Server 2012

    The date information is calculated based on the date of the Exchange server to which the user is connected. In some scenarios (such as network connectiivy failure), the Outlook Web App client-side script is unable to connect to the server to obtain the correct
    date.
    Please download the update
    http://www.microsoft.com/en-us/download/details.aspx?id=44022
    This update resolves the issues that are described in the following Microsoft Knowledge Base (KB) articles:
    2961715 
    "Something went wrong" error in Outlook Web App may show an incorrect date
    Regards,
    Ben

  • Word Web App "Sorry we ran into a probem" after hotfixes

    I installed the March 2013 and October 2013 hotfixes and it appears to have broken my web apps for word. When a document opens, it says "sorry, we ran into a problem" and gives you the option to restart (which returns same error) or exit. 
    I don't even know how to begin troubleshooting this. 
    Update: works fine in IE9, but not IE11.

    I've run into the same thing:
    Resetting did not fix the issue
    Could not reproduce in Chrome
    Does not reproduce on all machines
    Windows 8.1 / IE 11 machine:
    Workaround
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  • SharePoint 2013 - Refiners "Sorry, something went wrong."

    Good Afternoon,
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    I have just tried to amend the refiners on an existing page and I can amend them with no issues. I then created a brand new page and I get the same error. On my new pages I changed nothing except adding the search box / search results and refiners web parts.
    So its an issue that does not affect existing pages only new ones..
    More info: I have just created a new site on the same same site collection and created a page on this new site and I get the same issue.
    Regards,
    Brian Jones

    Hello,
    Thanks for your interest.
    These are the steps:
    1. Create a new page
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    3. Edit the page
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    5. Click on change refiners* select any refiner that is already added and remove it (any it does not matter).
    6. Click OK on the web part properties. Immediately I get this issue. As you can see there is no correlation id in the error message.
    7. Edit the refiner web part again and re-add the refiner I removed. Click on OK on the web part edit pane. The issue persists.
    8. If I delete the refiner web part and re-add it the refiners web part works fine again unless I try and modify the selected refiners.
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  • Sorry, something went wrong and Word was unable to start (6) Office 2013

    Ok this is just so annoying.
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    Hi,
    According to your description, I suppose that Word 2013 was blocked by some other applications after you opening it.
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    Then, we try to do some tests to narrow down the issue:
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    TechNet Community Support

  • Exchange 2013 - OWA "Something Went Wrong", Out of office in Outlook "Server unavailable"

    Hi,
    We have a new deployment of Exchange 2013 CU2 V2 running on a Windows 2012 server.  Everything has been running without issues and then without any real clue to why, we are now getting an issue where OWA says "Something Went Wrong" after processing
    your login, (it appears to process the login as if I type in incorrect details it tells me the password/username is wrong).
    At the same time we have also lost the ability to run the Out Of Office in Outlook which comes back saying the server is not available and we can't seem to share calendars correctly either.  (Can set Out Of Office via the Management Shell without issues).
    When running a Get-Serverhealth on the OWA.Protocol it tells me the OWASelfTestMonitor is unhealthy.
    I've tried re-creating the OWA, EWS Virtual Directorys and also the autodiscover but with no effect.  I've also restarted the server. 
    Outlook 2013 and mobile phones are working fine on the server and the Exchange Admin Centre is also working without issues.
    I am getting tempted to apply CU2 again to see if this sorts it but don't really like doing this on a server with 50 live users on it...
    In the eventlog I can see lots of the 2 errors listed below which seems to line up.  (System Log and Application Log seem to be clear of other errors or warnings.)
    Event code: 3005
    Event message: An unhandled exception has occurred.
    Event time: 04/11/2013 11:25:00
    Event time (UTC): 04/11/2013 11:25:00
    Event ID: 2fcdb9112c794b63a9ea9577a23e4603
    Event sequence: 2
    Event occurrence: 1
    Event detail code: 0
    Application information:
        Application domain: /LM/W3SVC/2/ROOT/owa-411-130280378905273269
        Trust level: Full
        Application Virtual Path: /owa
        Application Path: C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\owa\
        Machine name: SERVERNAME (I altered this for post) 
    Process information:
        Process ID: 9648
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        Account name: NT AUTHORITY\SYSTEM
    Exception information:
        Exception type: HttpException
        Exception message: '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.
    Lots more code.......
    AND
    Event code: 3005
    Event message: An unhandled exception has occurred.
    Event time: 04/11/2013 11:24:24
    Event time (UTC): 04/11/2013 11:24:24
    Event ID: 2586a044b2d74b97a1095aec478bf4ae
    Event sequence: 2
    Event occurrence: 1
    Event detail code: 0
    Application information:
        Application domain: /LM/W3SVC/2/ROOT/EWS-668-130280378564324526
        Trust level: Full
        Application Virtual Path: /EWS
        Application Path: C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\exchweb\EWS\
        Machine name: SERVERNAME (I have changed this for post) 
    Process information:
        Process ID: 9840
        Process name: w3wp.exe
        Account name: NT AUTHORITY\SYSTEM
    Exception information:
        Exception type: HttpException
    Exception message: '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.
    lots more data...

    Hi Angela,
    I can't see any re-directions on the website and have certainly not set any intentionally.  I did try installing the Remote Web Gateway on the server and then found that it doesn't work on an exchange box and removed it but the server was working after
    this.
    The HTTP Redirect in Default Web Site is not showing anything set and the same for the Back End.
    The bindings on the default site all look normal with;
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    https   443  127.0.0.1
    http     80    *
    http    443   *
    The same is mirrored in the Exchange Back End site but with ports 81 and 444.
    Running the Outlook auto configure just using Autodiscover all looks good with the URLs listed all pointing to (http)://mail.mydomain.co.uk/whatever...  and the log says Autodiscover to (https)://mail.mydomain.co.uk/Autodiscover/Autodiscover.xml Suceeded
    (0x00000000)
    But, if I type in the OOF address of (https)://mail.mydomain.co.uk/EWS/exchange.asmx I get a login prompt but once user details are entered I then get;
    '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.
      Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
     Exception Details: System.Xml.XmlException: '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.
    Source Error:
     An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. 
    Stack Trace:
    [XmlException: '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.]
       System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) +163
       System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace() +7572550
       System.Xml.XmlTextReaderImpl.ParseDocumentContent() +62
       System.Xml.XmlReader.ReadToFollowing(String name) +112
       Microsoft.Exchange.Data.ApplicationLogic.Extension.KillBitHelper.ReadKillBitXmlContent(XmlReader reader, Int32& refreshRate) +185
       Microsoft.Exchange.Data.ApplicationLogic.Extension.KillBitHelper.TryReadKillBitFile(Int32& refreshRate, DateTime& lastModifiedTime) +710
       Microsoft.Exchange.Data.ApplicationLogic.Extension.KillBitTimer.Start() +202
       Microsoft.Exchange.Services.Global.Application_Start(Object sender, EventArgs e) +975
    [HttpException (0x80004005): '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.]
       System.Web.HttpApplicationFactory.EnsureAppStartCalledForIntegratedMode(HttpContext context, HttpApplication app) +12864205
       System.Web.HttpApplication.RegisterEventSubscriptionsWithIIS(IntPtr appContext, HttpContext context, MethodInfo[] handlers) +175
       System.Web.HttpApplication.InitSpecial(HttpApplicationState state, MethodInfo[] handlers, IntPtr appContext, HttpContext context) +304
       System.Web.HttpApplicationFactory.GetSpecialApplicationInstance(IntPtr appContext, HttpContext context) +404
       System.Web.Hosting.PipelineRuntime.InitializeApplication(IntPtr appContext) +475
    [HttpException (0x80004005): '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.]
       System.Web.HttpRuntime.FirstRequestInit(HttpContext context) +12880948
       System.Web.HttpRuntime.EnsureFirstRequestInit(HttpContext context) +159
       System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context) +12722137
    Really wishing I had installed Exchange 2010 at this point!!  Just can't see why its not working :(

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