Outlook 2013 Sync issue forler has 4000 emails

Dear All,
we have recently migrated users to exchange online. there was a user who has a large mailbox (11GB approx.) the migration has completed successfully but user's sync folder has more than 4000 objects as duplicated.
any idea on this is highly appreciated.
Thanks

Hi,
Conflicts folder contains all the multiple copies of conflicting items between what are in your local cache (OST) and your mailbox on the server.
An InfoBar at the top of the original item advises you that a conflict for this item exists.
The conflicting item is stored in the Conflicts folder. Clicking the InfoBar will bring up a list of conflicting items and allow you to resolve the conflict by determining which item you want to keep.
If you still need the items which are listed in the Conflicts folder, verify if they still exist in your mailbox and also exist on the server by using OWA.
If they doesn’t exist in your mailbox, you’ll need to move these items to a folder to check if the changes get uploaded now. If you can see these items in the mailbox, you can just cleanup the folder.
In addition, Outlook 2013 contains an improvement as of the April 2014 hotfix to prevent these errors from being saved in the Sync Issues folder, you may install the hotfix to improve the functionality.
2878323 Description of the Outlook 2013 hotfix package (Outlook-x-none.msp): April 8, 2014
For more information, please refer:
https://support.microsoft.com/kb/2606009
Best Regards,
Steve Fan
Forum Support
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Outlook 2013 sync issues

I setup a new install of outlook 2013 this week - using pop3 and connecting outlook to my work gmail account. I am receiving some messages but not all. When i look back and forth b/t the actual gmail inbox and outlook 2013, there are several
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notification in outlook as if the email didn't go through.
Need help....
kevin

Hi Kevin,
When you finished the configuration of your Gmail in Outlook, did you receive a test message with the subject "Microsoft Test Message"?
Does the bounced email notification sent from "Microsoft Outlook"?
Since you can receive the message from webmail, seems the outgoing server settings in Outlook is OK. I guess something is wrong with the incoming server settings. Please try to create a new mail profile in Control Panel and reconfigure your email
account according to the steps below:
1. Login to your Gmail in browser and open the Settings panel. Click on the
Forwarding and POP/IMAP tab and verify POP is enabled and save changes. Select either:
a. Enable POP for all mail
b. Enable POP for mail that arrives from now on (recommended)
2. Now, open Outlook and go to the Add New Account window. Select "Manual setup or additional server types" and click
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3. Select "POP or IMAP". Click Next.
4. Now, we need to manually enter the server settings for your account.
Your Name: The display name you’d like others to see.
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Password: Your Gmail password
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Use same settings as my incoming mail server:
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More detailed configuration steps, you can refer to this:
http://www.howto-outlook.com/howto/accountsettings.htm#gmail-pop3
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Inbox emails downloaded in Outlook 2013 but not my others folders emails they r showing empty in outlook

Inbox emails downloaded in Outlook 2013 but not my others folders emails they r showing empty in outlook

Hi,
What’s your account type using in Outlook? IMAP account or Exchange account?
Please make sure your Outlook 2013 is updated to the latest version. Then click Send/Receive > Send/Receive All Folders to manually download mailbox data files from mail server to Outlook data file. If it fails, please recreate the IMAP account in Outlook
to have a try:
http://support.microsoft.com/kb/829918
Additionally, if you are using IMAP account, we can also refer to the following article for more IMAP Syncing issue troubleshooting:
http://www.msoutlook.info/question/840
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please
make sure that you completely understand the risk before retrieving any suggestions from the above link.
Regards,
Winnie Liang
TechNet Community Support

Outlook 2013 sync

Are they doing anything about the synching of Outlook 2013 using ITunes?

There was no problem mentioned in your question. You asked if they (whoever they are) are doing anything about sync. I googled your question and provided you with results of best search engine, that I know of. You didn't receive that link from Apple. Officially Apple does not have presence here. They moderating that forum, to make sure that it provides assistance with problems. I probably can try to guess your question" if Microsoft is doing anything about Outlook 2013 sync capabilities". Since I had recently done similar search attempting to find options to troubleshoot sync notes via itunes, my results were not hopeful. Since I have no idea if Microsoft has plans for any changes, the best I could do was provide you with the search. I didn't realize that you expected Apple to respond to your problem. Sorry.

Blackberry Outlook Calendar Sync Issue

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Itunes/Outlook Calendar Syncing Issue - UTF-8 Flavor

I have had the usual and much discussed issue of outlook calendar does not sync with iTunes. The recommendations have been to remove iTunes and re-install, even blow away all the configuration files as well, and it even worked for me once. But not this time.
I was running Windows XP, and all of a sudden the Outlook 2007 calendar just stopped syncing. I upgraded from XP to 8.1, and that was not fun, but inevitable, and still didn’t correct the problem. Now, if you never upgraded from XP to 8.1 – you can’t – at least it is not a direct flight. First, you have to upgrade from XP to 8.0, then from 8.0 to 8.1, and there is no upgrade in place from XP to 8.0. So what does an upgrade in place mean? Your applications and profiles are not carried over. Just your data (if you ask nicely) is carried over – but all applications have to be re-installed from scratch, and reactivated if there was license activation.
So, forget about re-install of iTunes, I changed OS, reinstalled iTunes and Office 2007 from scratch. And still had the syncing problem. So, I wasn’t getting off easy.
In searching, I found some debugging stuff which I tried, as follows to turn on logging:
So, I ran the following:
cd C:\Program Files\Common Files\Apple\Apple Application Support\
defaults write com.apple.Outlook.client.exe ShouldLog YES
defaults write -globalDomain SyncServicesLogEverything YES
defaults write -globalDomain SyncServicesLogPersonalInfo YES
And this turned on a lot of tracing. The tracing helped me understand what was going on under the covers, But I am not sure I was getting enough of the information that I needed to really zero in on the bad record.
Now, I will pause and provide some observation of my specific Sync.
An iTunes Sync on a Windows machine when using Microsoft Office and Internet Explorer is selected on the INFO tab of the page for the device.
Selections include Contacts, Calendars, Bookmarks and Notes.
One of the programs involved with Outlook Synchronization is: com.apple.Outlook.client.exe
The program is called when Outlook data needs to be accessed, and is used for contacts, calendar and notes when those items are paired between the iDevice and Outlook. Bookmarks are usually paired with the browser, for example IE.
During the sync operation, each of these are sync’d separately, that is why if you follow the sync actions, iTunes will reflecting what is being synced at the moment, for example “syncing contacts”.
When syncing the calendar, and iTunes is running a slow sync, it reads the Outlook calendar using the com.apple.Outlook.client.exe and does processing of the recursion and time zone information.
For example, for recurrence:
[5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] Setting recurrence data <04300430 0d200200 000000ae 06000c00 00000000 00000400 00002120 0000e703 00000000 00000000 00000000 0000a0e7 980cc016 d10c0630 00000830 00000000 0000a005 00000000 00000000 00000000>
[5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] 0 recurrence exceptions
[5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] Reading the Extended Exception Info (i.e. Unicode data)
[5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] Done making compatible recurrence
For example, for timezone:
[5484 @ Tue Jul 01 10:30:43 2014] [YSLog com.apple.Outlook.client.exe] Could not create a time zone from outlook name, tried using name (GMT-05:00) Eastern Time (US & Canada)
Then the calendar entries are pushed, for example:
ca965dbc4717d9488fafc9266f1f829304082700 =     {
        "all
day" = 1;
        calendar
=         (
            ca965dbc4717d9488fafc9266f1f829382800000
"com.apple.outlook.freebusy" = Free;
"com.apple.syncservices.RecordEntityName" = "com.apple.calendars.Event";
        "end date" = "2020-05-11 12:00:00 +0000";
        location = "United States";
        "start date" = "2020-05-10 12:00:00 +0000";
        summary = "Mother's Day";
So, my SYNC fails, and I crash and burn with:
[5484 @ Tue Jul 01 10:41:22 2014] [_ISDVLog com.apple.Outlook.client.exe] SyncServices assertion failure (nil != strUTF8) in [(null) (null)], SDLogging.m:641 could not obtain UTF-8 flavor of formatted string
[5484 @ Tue Jul 01 10:41:23 2014] [YSLog com.apple.Outlook.client.exe] objcMain caught an exception:
name
NSInternalInconsistencyException
reason     : [(null)
(null)]: could not obtain UTF-8 flavor of formatted string
user info : (null)
call stack : (
Now I’m back. So, during the extract and push of the outlook calendar entries, iTunes is building formatted strings. Now, Unicode is usually 16 bit (2 characters) Unicode, sometimes called double byte code. UTF-8 is single byte, so realize you can’t squeeze 16 bits into a 8 bit byte. However, you could if the Unicode string only contained characters that were valid for the UTF-8 character set. My interpretation of the error message above was that somewhere a formatted character string contained a “non-UTF-8” character and raised the assertion. Now, my issue with the excessive detailing from the logs was that – at least with the logging parameters I had turned on – I couldn’t figure out which calendar entry caused the exception to be thrown.
First instinct was that the last calendar entry in the trace was the culprit, so I deleted that calendar entry, ran again, the sync went up to the previous entry, and threw the exception. This gives me two theories: Either the sync was processing the next entry – which wasn’t printed in the trace yet – and failed, or the sync was going back to previous records – like reviewing the buffer. In either case, the trace wasn’t helping and it was all theories.
Now what? What has everyone been saying? Issues with recurrence. And in the trace, as you see above as an example, “0 recurrence exceptions”, “reading the extended exception info (i.e. Unicode data)”.
Now, I have no clue what that means. My initial guess was that recurrence exceptions (I had non-zeros on some) was an error. But further research I realized what it could mean was that these were situations where there were recurrence exceptions. What is a recurrence exception? Suppose I want to schedule a meeting on the 4th day of the month, for every month of the year. Well, except maybe July 4th, because it is a holiday and the office is closed. I would send the meeting invite, and then a cancellation for the July 4th. (I hear there is no simple way to do this). I now have an exception because I broke the recurrence chain. Other forms of exceptions is if I keep changing the location, or the body of the invite – e.g. every month I update the agenda, but only for one recurrence, not the entire series.
So, keep in mind, that if the issue is conversion to a UTF-8 character, and it is failing, then uninstall/reinstall of anything is not going to help if the real issue at hand is the data in Outlook and is not a coding or configuration issue. Now, sometimes it is an issue, but you need to see why the syncserver tasks are failing, and may fail due to other reasons including other data issues.
So, what did I do? Well IO have 15K calendar entries, which, was taking an hour or two to slow sync (I call it a slow dance) and I was,spending days (maybe a couple of weeks) trying to fix this – and frustration was on the high end.
I removed some of my older recurrences, and changed others from never expire to like 25 maximum occurrences. No idea which one worked, or even if it was a coincidence. However, the UTF-8 error went away, and then I moved to the next issue.
Now, before we get there, with outlook 2007 finding recurrences is not difficult. Go into the calendar, and select appointment or list view (Outlook 2013 list view works ok). You can then sort on the recurrence column and see which (if any) items gave a recurrence pattern. Now maybe someone can figure out specific BAD calendar items that are throwing the exception to give us a better idea of what to look for and then report it so we can do further research.
Now, once we can get the issue out of the way, stop iTunes from throwing an exception, we are not 100% done yet. By this time what is in Outlook and on the iDevice is out of sync. We need to get that message to popup asking us if we want to merge the data between the iDevice and Outlook. This can be important if you don’t want to lose data. My issue is that with iTunes 11.2.2 for some reason won’t do it, i.e. when I select “reset sync history” it doesn’t work. At that point I was forced to rename my iTunesprefs, the syncserver folder, and a few other folders. In this case, for Windows 7 and later, the folders in “Apple Computer” of both the local and roaming paths, and I had to cancel running tasks that had those folders open. One way or another, you want the iTunes message asking if you want to merge the folders.
What can you do to help?
Report success or failures using the information above
Report if you are getting the same UTF-8 message, or if you are seeing other exceptions
Report specific cases of calendar entries that you find that you have isolated to be throwing an exception
Report any other logging/tracing parameters that you may find. It looks like you can turn on “ShouldLog” using the defaults.exe command for other tasks that iTunes runs.
This syncing issue has been going on for years, under different iTunes versions, there has to be something going on and an easier way to troubleshoot this problem. I wish I had the time, but right now I fixed the problem I had and was able to resync my Outlook with my two iPads and iPhone.
The only issue I have left at the moment is the message “the ipad xxx cannot be synced. An unknown error occurred (-54). – despite this error message, I am syncing, but the message is distracting and annoying.

Yes - both have time zone support and are set to London/GMT
The most recent of these aberrations was not even crossing a DST change - just a simple recurring event (which I've manually changed to single events by copy/paste).
I just tried a new one which goes back 1 hr 27 Oct - when UK clocks go back. As it's a dummy apt I'll leave it and see if if goes back to the correct time on 27 Oct! In the meantime, I can't afford for my appts to get screwed up so will continue to do them manually!
Thanks for your input.

SBS2011/Exchange 2010 + Outlook 2013 Flow Issues

Hi everybody,
Some time ago I've configured a SBS2011 server for one of my customers.
The SBS2011 has exchange and sharepoint, these services work fine.
The exchange server is only being used for the calendars, no e-mail flow.
The company uses IMAP through an external hosting-server.
So in Outlook 2013 we configure 2 accounts, one exchange account and one IMAP account.
Configuring the clients isn't a problem, and all seems fine, the calendar works.
But when the e-mail flow starts, users wil receive the same email multiple times and it seems the system is in a loop. E-mail flow will stop or the users get the same e-mails multiple times.
I've checked multiple solution regarding Win8+Outlook 2013 and IMAP, (issue about an update and setting the right root folder), but nothing seems to help.
We installed Outlook 2007 on the clients and configured them with both of the accounts and the system works like a charm! E-mail and the calendar are working like it should.
But the company bought about 20 Office 2013 licenses, so we need to get this to work on the new Outlook.
I don't think there is a problem in the Exchange Server, but in Outlook 2013, possible because both of the accounts share the same OST file.
Does anyone know how to solve this problem? Been running my mind for months.
With kind regards,
Tim Grave

Hi,
Based on the description, I understand Outlook uses the calendar via Exchange and email via IMAP, so there are two accounts setup in Outlook 2013, correct? Then how come they share the same .ost file? Please try to configure an individual .ost file
for both accounts, check whether the issue persists.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Exchange 2010 / Outlook 2013 - Mailflow Issues

Hi everybody,
Some time ago I've configured a SBS2011 server for one of my customers.
The SBS2011 has exchange and sharepoint, these services work fine.
The exchange server is only being used for the calendars, no e-mail flow.
The company uses IMAP through an external hosting-server.
So in Outlook 2013 we configure 2 accounts, one exchange account and one IMAP account.
Configuring the clients isn't a problem, and all seems fine, the calendar works.
But when the e-mail flow starts, users wil receive the same email multiple times and it seems the system is in a loop. E-mail flow will stop or the users get the same e-mails multiple times.
I've checked multiple solution regarding Win8+Outlook 2013 and IMAP, (issue about an update and setting the right root folder), but nothing seems to help.
We installed Outlook 2007 on the clients and configured them with both of the accounts and the system works like a charm! E-mail and the calendar are working like it should.
But the company bought about 20 Office 2013 licenses, so we need to get this to work on the new Outlook.
I don't think there is a problem in the Exchange Server, but in Outlook 2013, possible because both of the accounts share the same OST file.
Does anyone know how to solve this problem? Been running my mind for months.
With kind regards,
Tim Grave

Hi,
This doc may help you a lot.
http://office.microsoft.com/en-in/outlook-help/introduction-to-outlook-data-files-pst-and-ost-HA102749465.aspx
Install Only one Outlook Ex :- Outlook 2007 / 2010 / 2013
And if you want to create a *.pst file you need to go to
1. File > Account Settings > Account Settings.. > Data Files > Add > Create a new PST as you want.
Regards, Koustov Choudhury

ICloud Outlook 2013 sync errors

I'm using Win7 64-bit, Office 2013.
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Outlook stopped receiving e-mail to the local .PST. The repair was to recreate the Outlook Profile.
After recreation, iCloud stopped working.
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I ran a reinstall of Office, then a repair of iCloud, no change.
I have a screen, as below. When I choose the Outlook Sync, that is the error below.
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Please do try something else - Android is excellent. Everyone loves it. Windows as well I am sure.
MamontovAndrey wrote:
When I create note for meeting from Outlook, it is simply removed. But when I create note for meeting from iPad Calendar, it is sync.
I think it is a shame for Apple, because they are talking about business users. And considering the replacement design for ios 7, problems with sync some apps (iBooks for example), non-availability large-sized iPhone, it is all added more reasons to try go to Android or Windows Phone(
And there is no russian Siri, what a shame. However you are not speaking to Apple here, if you feel you need to feedback Apple it is done here.
www.apple.com/feedback.
I am sure they will find your opinion on size, IOS7 and Outlook 2013 invaluable.

Outlook 2013 signature issue

Hello,
I'd be very grateful if someone could help with the following query that I received from a colleague. This issue was raised after I asked all members of staff, to standardise their email signatures.
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My instructions (the script) was:
Copy the attached .jpg image to your desktop
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Select ‘Options’ from the drop-down menu
Select the options for ‘Mail’ in the left hand column
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If you’ve not already set up a signature, select “New”, give the signature a name and select “OK”
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Format the text, along the lines of my signature block below, adding or removing any elements (fax no, direct line, DX address etc.) according to your individual preferences
Set the defaults relating to when you’d like the signature to be used.
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Hi,
There is a setting in Outlook 2013 that may reduce the size of images, if you have ticked this option, the email that you send may display the image smaller than the one other people send.
In Outlook 2013, click FILE -> Options -> Mail -> Message format -> Reduce message size by removing format information not necessary to display the message. Uncheck this option and click OK.
Now send the email again to check the result.
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TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Outlook 2013 sync problem!!

I use IMAP email on two computers.
when i open outlook at home (computer2) i receive new emails, but after seeing them at work (computer2) or receiving new emails at work i can't see them on computer2 anymore.
I need to keep emails on both computers.
please help.
computer1: outlook 2010
computer2: outlook 2013

Hi,
Make sure on both computers it's the IMAP account that has been setup.
It can be on your computer at work, it's a POP account rather than an IMAP account, it downloads and removes the emails from Server, so the emails can't be seen in the IMAP account after sync.
If you have confirmed that both accounts are IMAP, after you view the emails on your computer at work, logon the webmail to see whether the emails are available on web, let me know the result.
Regards,
Melon Chen
TechNet Community Support

Outlook 2013 connectivity issue

Hello!
My Outlook 2013 stopped connecting to my Exchange 2013. After googling for a while I found this article:
http://infused.co.nz/2013/05/13/exchange-2013-outlook-anywhere-rpc-settings/
and checked get-outlookprovider status - it was exactly as in this post:
Name Server CertPrincipalName TTL
EXCH 1
EXPR 1
WEB I don't know whether this is the cause of my issue or not but I'd like to know: if Exchange Server has all required certificates installed why CertPrincipalName is empty in the output above?
Thank you in advance,
Michael

Hi Mavis,
Thank you for the reply!
"How about connect to Exchange server via OWA?" - OWA is working.
"About this confusion, the CertPrincipalName parameter specifies the Secure Sockets Layer (SSL) certificate principal name required for connecting to Exchange from an external location.This parameter is only used for Outlook Anywhere clients." -
as far as I know the only difference between external and internal Outlook connections is that external are SSL-enabled
by default and internal are http-based. All Outlook 2013 connections are Outlook Anywhere connections:
http://technet.microsoft.com/en-us/library/bb123741%28v=exchg.150%29.aspx#outlookanywhere
Outlook Anywhere and Exchange 2013
The Windows RPC over HTTP Proxy component, which Outlook Anywhere clients use to connect, wraps remote procedure calls (RPCs) with an HTTP layer. This allows traffic to traverse network firewalls without requiring RPC ports to be opened. In Exchange 2013,
this feature is enabled by default, because all Outlook connectivity takes place over Outlook Anywhere.
And I can require SSL even for internal Outlook connections any time...may be it is this requirement that makes this parameter (CertPrincipalName) show up...
One more thing that I can't understand: when Outlook starts it tries to connect by using HTTP (and when it succeeds I can confirm this by examining its Connection Status:
When Outlook can't connect the following event is registered:
If Outlook is connecting via HTTP what does this error mean?
Regards,
Michael

Outlook 2013 Rules issue when more than 50 rules exist ("The rules on this computer do not match the rules on Microsoft Exchange").

I think I may have found a bug.
My Outlook 2013 profile has more than 75 rules. When I started testing Outlook 2013, I got the message "The rules on this computer do not match the rules on Microsoft Exchange. Only one set of rules can be kept. You will usually want to keep the rules
on the server. Which rules do you want to keep?"
I did the following troubleshooting:
1. I created a new Outlook profile. This didn't fix the issue.
2. I exported my rules, cleared them using "outlook /cleanrules", then reimported the rules. This didn't fix the issue.
3. I cleared the rules again (outlook /cleanrules), then hand-entered the rules. This also didn't fix the issue.
4. I reduced the number of rules to less than 50. This FIXED the problem.
5. When I entered rule #51, the problem came back. When I removed ruled #51, the problem was again fixed.
Does anyone know of a fix or workaround to this issue?
Thanks.

Sounds like you went over your "rule quota limit" as you do have a great number of rules. Please see the link below for cause and possible resolution.
http://support.microsoft.com/kb/886616
Be kind and Mark as Answer if I helped.

Outlook calendar syncing issue with BB tour

My phone has been working great with my outlook up an till about 2 weeks ago. Desktop Manager syncs everything except my outlook calendar. I can't seem to figure out why it won't sync. I do have the newest version of the desktop mgr downloaded onto my computer.
PLEASE help!

I have provided some information below, that may help with your syncing issue.
Try going back through the synchronization options on the desktop manager. I have provided the detailed instructions below:
http://search.vzw.com/?do=viewdoc&id=16559
***Step 6 and 7 in the synchronization process will be the most important. Ensure you are selecting calendar (and anything else that is needed), as well as Outlook in Step 7. Step 8 will be up to you in whether you would like to do the following:
Two way sync
Changes are synchronized to the device and desktop application.
One way sync from Device
Changes are synchronized to the desktop application only.
One way sync to Device
Changes are synchronized to the device only.
***You may have to reset your current synchronization and set it back up. If this is needed, use the same article above and on Step 5 in the article you will have the option to reset configuration.
I hope this helps.

PSE10 Outlook 2013 - Photo Mail can't find email association

I have Win 8 64-Bit (upgraded from Win 7 64-bit), Outlook 2013 (preview installed over Ourlook 2010) and PSE 10.
When I try use the Share > Photo Mail I get an error message:
"There is no email program associated to perform requsted action. Please install an email program or, if one is already installed, create an association in the Default Programs control panel."
After I hit ok on the windows looking message box, I get a message in PSE:
"Elements Organiser could not Finish creating your email Message.
Please make sure that Microsoft Outlook is selected as the default email program in the Windows Internet Control Panel, and that all dialog boxes in Outlook are closed. If this is the first time you are using Microsoft Outlook, please run the Outlook applicaiton and complete its set-up process before sending mail through Elements Organiser.
Alternatively, you can use the Adobe Email Service via the Elements Organiser Preferences Dialog.
I have Elements preferences pointing to Outlook. When I switch the sharing preference to Windows mail, I get:
"Elements Organiser could not Finish creating your email Message.
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I have checked the default programs, and Outlook 2013 has all associated file type and protocols pointed to it. (an dre-booted PC after resetting defaults)
So either:
- I am mising a fix relating to upgrading Win 7 64-bit with PSE10 to Win 8 64-bit or
- PSE is looking for a particular protocol in the program defaults like MAILTO (but not this one as this is pointed to outlook) that is missing.
Anyone o know of a fix or what protocol it is looking for?

Well, the problem seems to have been cured. Not really clear what changed.
But using the Photo Mail or Email Attachment (with Outlook 2013 open), and the email appears as Outlook new email, and good to send.
Two mentionable things happened:
I have Outlook 2010 open and tried to open 2013. Error -another outlook already open. Cleared error, closed O2010 and opened 2013.
The first one that worked, I was actually busy compiling a separate email, so that new mail was open.
When I complile in PSE, I don't select a recipient. Do that in the outlook new email window. (tried with selecting, still works, bt worth a mention)
So the good news, PSE10 works with Outlook 2013.
But not sure how to get past the problem I had, but keep trying, it will work.

Outlook 2013 Sync issue forler has 4000 emails

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