Outlook 2013 treating Shared Calendars differently

I did try to ask this in a
different forum, but was pointed to this one:
This question encompasses a few Microsoft products, but I think this is the best place to ask the question because the actual issue is Outlook 2013 for Windows desktop.
We have Outlook connecting to a couple of different kinds of Shared Calendars. The problem is it is only performing appointment reminders for one of the kinds.
The one that IS working: a shared calendar created by creating a Room on a Windows Phone. When anyone in the Room creates an appointment with a reminder on that calendar, the reminder goes off in each user's Outlook 2013.
The one that IS NOT working: a shared calendar created in Exchange Online. When any member of that shared mailbox creates an appointment with a reminder on that calendar, the reminder DOES NOT go off in each user's Outlook 2013.
The question: How do we get the reminders to work in the second case?

Are the room calendar appointments added to the user's default calendar in Outlook? If so, they will get a reminder in Outlook. (They aren't added to my calendar here - I only get a reminder on my phone - the Room lives only on my phone.)
Shared calendars are in another mailbox and reminders don't fire in those mailboxes. If the user has owner permissions and opens the shared mailbox by adding it to their profile they should get reminders. File, Account Settings, double click on the
account, then More Settings - select the shared mailbox to add it to the profile.
Diane Poremsky [MVP - Outlook]
Outlook & Exchange Solutions Center
Outlook Tips
Subscribe to Exchange Messaging Outlook weekly newsletter

Similar Messages

OUTLOOK 2013 permission shared calendar Free/Busy doesn't work for some the users Exchange 2010 and Exchange 2003 that use outlook 2007/2010

Hello,
We are in coexitence organisation (transition Migration) Exchange 2003 sp2 and Exchange 2010 sp1.
Users in Exchange 2003 use outlook 2007 and outlook 2010
Users in Exchange 2010 use outlook 2007, outlook 2010 and outlook 2013.
Issue: users in Exchange 2003 can't open outlook 2013 user calendar when he has Busy/Free information as default permission in his calendar.
User in Exchange 2010 with outlook 2007 can't also open outlook 2013 user calendar when he has Busy/Free information as default permission in his calendar.
Is it normal ? or exist some configurations to do in order to coexist all thoses clients and servers ?
Thanks in advance

Hi,
Does this issue occur on Outlook only or both Outlook and OWA?
Since you have double checked the permissions via multiple methods, it seems there is nothing problem on permission. Please make sure the migration from Exchange 2003 server completed successfully.
If in OWA everything goes well (cannot see details), it should be an issue on the Outlook client side.
I suggest run Outlook under safe mode to avoid some AVs and add-ins.
I suggest re-create profile to refresh the caches.
Thanks
Mavis
Mavis Huang
TechNet Community Support

Outlook 2013 Changing Shared Calendar Appointment Categories causes error The Operation failed the messaging interfaces have returned an unknown error

Hi
Our user used to be able to change the categories in a shared outlook calendar appointment but is now getting the error:
The Operation failed the messaging interfaces have returned an unknown error. If the problem persists, restart Outlook.
We have tried re-creating the mail profile but still get the same error.
If anyone has any other suggestions, that would be great, thanks.

Glad to hear that it works fine in new profile. It seems your old OST file or other file in profile is corrupted. After you create a new profile, Outlook would re-sync your mailbox to a totally new OST as the data file.
Tony Chen
TechNet Community Support

Outlook 2013 Imported .CSV calendar events only show in List view

I've been attempting to create a new calendar of events by importing a .CSV file. I can import the file but the data only shows up in the LIST view. This is the format of the data I'm importing:
Subject
Start Date
Start Time
End Date
End Time
All Day Event
Show Time As
Coach Clinic
3/7/2010
8:00:00 AM
3/7/2010
5:00:00 PM
FALSE
0
I'm using Outlook 2013 desktop on Windows 7, the .CSV file was exported (saved as) from Excel 2013 file.
Why can't I see this data in calendar view.

Create a CSV with the same format as you post and import it into My default Calendar. The calendar entry is visible both in Calendar view and List view.
I've notice your Start Data/End Date is 3/7/2010 but not in 3/7/2014, you need to turn the calendar page to a 4-year-ago to check that..
(In my test, I'v changed the data to 2014)
Cheers,
Tony Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please contact
[email protected]

Outlook cached mode, shared calendars, permissions and sync errors

We have the following environment -
Exchange 2010 SP2, no public folder DB; Outlook 2010 sp1 cached mode.
under very specific circumstances, but unfortunately a common circumstance, we're getting sync errors -
15:59:56 Synchronizer Version 14.0.6126
15:59:56 Synchronizing Mailbox 'Nigel'
15:59:56 Synchronizing server changes in folder 'Naomi - Calendar'
15:59:56 Downloading from server 'outlook.cri.camres.org'
15:59:56 Error synchronizing folder
15:59:56                                 [80070005-508-80070005-560]
15:59:56                                 You do not have sufficient permission to perform this
operation on this object. See the folder contact or your system administrator.
15:59:56                                 Microsoft Exchange Information Store
15:59:56                                 For more information on this failure, click the URL below:
15:59:56
http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80070005-508-80070005-560
15:59:56 Done
This occurs if Naomi shares her Calendar with me, without granting me read "Full Details", if she changes the permissions and allows me to read Full Details, the sync error goes away.
It's repeatable, i have tested it with a few users sharing calendars with each other, and changing permissions.
The peculiar thing is that Naomi is in My Team, so her calendar is listed under Team Calendar, I get no sync errors, it's only when I add Naomi's Calendar as a Shared Calendar and don't have read Full Access permission that the sync errors appear.
User's don't necessarily want to give Full Access to their Calendars, so that's not really a viable work around for us, this smells very much like a bug with outlook, is anyone else seeing this?

Hi
Thanks for sharing
Cheers
Zi Feng
TechNet Community Support

Outlook 2013 (Only) - Shared Mailbox - Not Syncing

Hi
After searching this forum and many other forums online, I have decided to ask my question here as I cannot find a solution.
We are migrating from Exchange 2003 to Exchange 2010 at the moment. All of a sudden our Outlook 2013 users (All of them) cannot update Shared Mailboxes. When you select that folder it says "Updating this Folder" but nothing is happening. Only happens
with their open Shared Mailbox not with their own Mailbox. I have done the following tests:
Users can open the Shared Mailbox and sync properly using OWA.
Users can open the Shared Mailbox but cannot sync via Outlook 2013.
Users can open and sync the Shared Mailbox via Outlook 2010.
Ran OST repair tool, no luck.
Completely deleted the profile and wiped all the files in the outlook folder and recreated the profile, no luck. (Not syncing straight away.)
Users can sync the Shared Mailbox when they are running outlook in Online mode. (I dont wanna do this coz they want to save their sent emails from a Shared Mailbox into the respective "Sent Item" folder which only works in Cached Mode.
Everything used to work fine and suddenly stopped for everyone. Can you please guide me on how to fix this?
Thanks in advance.
With regards
M
PS
I just realized that my Build Version is "Version 14.1 (Build 218.15)"
I am downloading the Service Pack 3, and it might help?

Hi,
It seems that the issue only happens in Outlook 2013 Cached mode. If you add secondary mailboxes to your profile through the Advanced
tab in the Microsoft Exchange dialog box, please check whether the “Download Shared Folders” is enabled in the Advanced tab.
If it is, the Sync issue occurs may because Outlook 2013 locally caches (in your Outlook data file [.ost]) all folders to which you have access in the secondary mailbox. To resolve it, we can refer to the detailed solution in the following KB:
http://support.microsoft.com/kb/2297543/en-us
Thanks,
Winnie Liang
TechNet Community Support
Hi,
I found this little tick yesterday and did clear it. So now people can still have their own mailbox cached and the rest online. But thank you for the link coz I couldnt find it before and it is good to know that it is a known issue rather than being a misconfiguration
at server level :) I have marked your post as the answer. Thanks again.

Outlook 2013 (365) shared mailbox sent items

We have a new 365 installation with Outlook 2013 clients and Exchange 365. We have a number of shared mailboxes with delegated full access as required. We have applied the "DelegateSentItemsStyle " registry key in Office 15.0/Outlook/Preferences
but this is not working to place a users sent mail in that mailboxes sent items, in either OWA or the desktop clients. Any clues?

Hi,
How did you modify the registry key?
Please follow the steps below to modify the key, check the result:
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully.
For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft
Knowledge Base:
322756 How to back up and restore the registry in Windows
Press Win + R, type regedit, and then click OK.
Locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Preferences
On the Edit menu, point to New, and then click
DWORD Value.
Type DelegateSentItemsStyle, and then press Enter.
Right-click DelegateSentItemsStyle, and then click
Modify.
In the Value data box, type
1, and then click OK.
Exit Registry Editor.
Regards,
Melon Chen
TechNet Community Support

Outlook / Exchange 2010 shared calendars performance

Hi, we are using Outlook 2010 connecting to Exchange 2010 over a WAN (120ms average RTT). Cached mode is forced on all clients. Our users are finding that performance of shared calendars is very poor in "online" mode. However as they are all using Outlook
2010, checking "download shared folders" means that ALL secondary mailbox folders are cached and we don't want this to happen. Users are typically PAs who have been granted full mailbox access to their exec's mailbox. These users may have several shared calendars
open at once which makes the situation even worse.
Is there a way that we can revert Outlook 2010 to the previous 2007 behaviour whereby with secondary mailboxes only the calendar / contacts etc are cached? I have seen articles referring to a reg value "CacheOthersMail" that can be added but this seems to
have no effect on a couple of clients we've tried - if the "download shared folders" option is checked, everything is still cached, and if it's unchecked, everything switches to "online".
Any help appreciated,
Nick

Yes, setting that registry key to 0 should do the trick. You might need to recreate the mail profile though or recreate the ost-file to directly get rid of what is currently being cached.
As you've currently forced the caching by a GPO, check your policy keys as well.
See; http://www.msoutlook.info/question/561
Robert Sparnaaij
[MVP-Outlook]
Outlook guides and more: HowTo-Outlook.com
Outlook Quick Tips: MSOutlook.info

Outlook 2010/Error sharing Calendar: Error while preparing to send sharing message

Everyone that is connected to this exchange is receiving an error when they attempt to share a calendar in outlook 2010. We are using Exchange 2010 and Outlook 2010. The error reads: Error while preparing to send sharing message.
Any ideas on a reason why this would be happening?

I think it may be caused by the following reasons.
1. Auto Discover service or outlook 2010 issue
To verify it ,you could try sharing calendar via OWA?
For how to manage Auto discover Service
http://technet.microsoft.com/en-au/library/aa995956.aspx
2.Mailbox corruption issue
For how to repair database
http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/0ef36823-261f-40eb-a2e7-6dd0398d8d10/
3. Restrictive sharing permission assigned on the calendar.
Could you please verify if it is caused by your sharing policies? If the User chooses to change the permission
to the following: "Anyone can view and search for this Calendar on Office online.” You should be able to send
them without issues.

Outlook Connector and shared calendar

Hi.
Looking for some help troubleshooting an issue with shared calendar functionality from Outlook using the Connector.
All server bits are JES-R2. Connector version is 6.0.129.
Connector is working for the most part, but when I try to subscribe to another users calendar from Outlook it is failing. Even when I do a search, and pick the user from the list, the lookup fails to return the user and I get "User not found. Either enter the email id of the user OR click on Search and then click Find to locate the user."
The ldap search I'm seeing in the access logs is curious in the sense that it seems to binding with dn="".
[23/Jun/2004:15:18:54 -0400] conn=346 op=0 msgId=1 - BIND dn="" method=128 versi
on=2
[23/Jun/2004:15:18:54 -0400] conn=346 op=0 msgId=1 - RESULT err=0 tag=97 nentrie
s=0 etime=0 dn=""
[23/Jun/2004:15:18:54 -0400] conn=346 op=1 msgId=2 - SRCH base="o=msgdemo.isdint
egration.com,dc=msgdemo,dc=isdintegration,dc=com" scope=2 filter="(uid=test1@msg
demo.isdintegration.com)" attrs="cn uid mail givenName sn icsCalendar"
[23/Jun/2004:15:18:54 -0400] conn=346 op=1 msgId=2 - RESULT err=0 tag=101 nentri
es=0 etime=0
[23/Jun/2004:15:18:54 -0400] conn=346 op=2 msgId=3 - UNBIND
[23/Jun/2004:15:18:54 -0400] conn=346 op=2 msgId=-1 - closing - U1
[23/Jun/2004:15:18:55 -0400] conn=346 op=-1 msgId=-1 - closed.
This is returning 0 entries, and I believe this is why it is failing. I believe the connector is probably using this search to retrieve the users calendar_id.
If I type the uid into the dialog box (to subscribe) I get this in the ldap:
===============================================================
[23/Jun/2004:14:12:58 -0400] conn=299 op=0 msgId=1 - BIND dn="" method=128 versi
on=2
[23/Jun/2004:14:12:58 -0400] conn=299 op=0 msgId=1 - RESULT err=0 tag=97 nentrie
s=0 etime=0 dn=""
[23/Jun/2004:14:12:58 -0400] conn=299 op=1 msgId=2 - SRCH base="o=msgdemo.isdint
egration.com,dc=msgdemo,dc=isdintegration,dc=com" scope=2 filter="(uid=test1)" a
ttrs="cn uid mail givenName sn icsCalendar"
[23/Jun/2004:14:12:58 -0400] conn=299 op=2 msgId=3 - UNBIND
[23/Jun/2004:14:12:58 -0400] conn=299 op=2 msgId=-1 - closing - U1
[23/Jun/2004:14:12:58 -0400] conn=299 op=1 msgId=2 - RESULT err=0 tag=101 nentri
es=0 etime=0
=================================================================
This time, it has a proper uid (not a mail address) but still returns 0 entries.
Here is a section from s10c.log that accompanies this:
06/23/2004 15:30:38.595 (1560) {Addin } [Debug ]: calid property is missing in folder Shared Calendars with hr = 0x8004010f
06/23/2004 15:30:38.595 (1560) {Store } [Debug ]: S1OC FolderNotification Enter
06/23/2004 15:30:38.606 (1560) {Store } [Debug ]: S1OC FolderNotification GetSocsCalProps 0x80040108
06/23/2004 15:30:38.606 (1560) {Store } [Debug ]: S1OC FolderNotification Exit
06/23/2004 15:30:47.028 (1560) {Addin } [Error ]: wcap returned errno: 61
06/23/2004 15:30:47.028 (1560) {Addin } [Debug ]: getUserPropertiesByEmailID failed : Denied Access
06/23/2004 15:30:51.514 (1560) {Addin } [Error ]: wcap returned errno: 61
06/23/2004 15:30:51.514 (1560) {Addin } [Debug ]: getUserProperties failed : Denied Access: LDAP misconfigured?
06/23/2004 15:30:57.663 (1560) {Addin } [Info ]: Exit - CApplicaton::Uninit
06/23/2004 15:30:57.843 (1560) {Addin } [Info ]: Exit - CApplicaton::Uninit
06/23/2004 15:30:58.074 (1560) {Store } [Debug ]: S1OC CCalPropsList::UnInitCalPropsList Enter count(1) max(10)
06/23/2004 15:30:58.074 (1560) {Store } [Debug ]: S1OC CCalPropsList::UnInitCalPropsList Exit
06/23/2004 15:30:58.074 (1560) {Genrl } [Warning]: =============== Sun ONE Outlook Connector _UnInit=============== 612
Anyone have any clue as to what is the cause/fix???
Thanks,
Jeff Smith

If someone is still following this thread:
The problem seems to stem from the fact that the subscribe to calendar function from the connector (outlook) is searching ldap on uid, but using an email address as a value:
[06/Jul/2004:10:11:10 -0400] conn=8 op=42 msgId=43 - SRCH base="o=msgdemo.isdint egration.com,dc=msgdemo,dc=isdintegration,dc=com" scope=2 filter="(&(uid=[email protected])(!(icsStatus=deleted)))" attrs="cn"
[06/Jul/2004:10:11:10 -0400] conn=8 op=42 msgId=43 - RESULT err=0 tag=101 nentries=0 etime=0

Outlook connector, and shared calendar... again

Hi,
I'm using the communication suite through the communication express and outlook.
All work fine on both email client, but... with outlook, I can't see people's shared calendars.
Other functions work very well, like shared contacts, folders etc..., but when I want
to list shared calendar of any user, no one appears, and so, I can't subscribe.
(I can search people, find people, but when selected, no calendars...)
I took a look at the log (ldap server, oc logfile, etc...) and didn't see any error messages.
With comm. express, I can subscribe, see, modify. So I don't think there's an authentication problem.
I'm using outlook connector 7.2.402.1 on outlook 2003 SP3.
I'm new to sun comm. suite, so if I'm not accurate enough, ask me!
Best regards,
Rems, a new french user.

comtezero wrote:
I'm using the communication suite through the communication express and outlook.What version of calendar server are you running ("./showrev -p | grep ics5" on Solaris)
All work fine on both email client, but... with outlook, I can't see people's shared calendars.Is this their 'primary' calendar or a new sub-calendar they have created and shared?
Other functions work very well, like shared contacts, folders etc..., but when I want
to list shared calendar of any user, no one appears, and so, I can't subscribe.
(I can search people, find people, but when selected, no calendars...)
I took a look at the log (ldap server, oc logfile, etc...) and didn't see any error messages.
With comm. express, I can subscribe, see, modify. So I don't think there's an authentication problem.If you subscribe to a calendar in Comms Express, is this subscribed calendar now available in Outlook?
Regards,
Shane.

Outlook 2013 Contacts sharing in exchange

I am trying to share my contacts in Outlook 2013 and keep getting the message "error trying to send your sharing message" can you help please.
I have checked the other questions and have picked the name from the GAL, made sure I am an administrator and am trying to share my main contacts.

Hi,
Please make sure your Outlook 2013 is using Exchange Cached mode and try to create a new Outlook profile to have a try:
http://support.microsoft.com/kb/829918
Regards,
Winnie Liang
TechNet Community Support

Outlook 2013 / Exchange 2010 Calendar Invitations blank on recipient side

We have Exchange 2010 and Outlook 2013 for our clients. When our users send calendar invitations to external recipients, some of the recipients are receiving regular emails just containing the notes field and subject. Specifically, when we email
a @hotmail.com or @outlook.com address this occurs. However, when we send an external calendar invitation to @gmail.com, the recipient can see it as a calendar invite and reply with an accept/tentative/decline.

How is everything so far?
Melon Chen
Forum
Support
Come
back and mark the replies as answers if they help and unmark them if they provide no help.
If
you have any feedback on our support, please click here

Opening a shared mailbox in Outlook 2013 (office 365) returns "Cannot Expand Folder" error.

Hi!
We've just upgraded from our old Domino email server to Office 365 E1 and running an on-premise Exchange 2013 hybrid server.
In Outlook 2013, when trying to expand a shared mailbox, It asks me to enter my outlook credentials. Trying so doesn't work and it continues to ask repeatedly. If I click cancel, I get the following error:
"Cannot expand the folder. The set of folders cannot be opened. Microsoft Exchange is not available.
Either there are network problems or the Exchange server is down for maintenance."
The error only occurs in Outlook 2013 and it happens to all staff who are using Outlook 2013. Shared mailboxes are accessible in Outlook 2010 and OWA with no issues.
I have tried recreating profiles, removing and re-adding permissions, disabling auto-mapping. I've tested with creating shared mailbox in Exchange Online and on our hybrid server.

Hi,
Check if the kb below matches your scenario:
https://support.microsoft.com/kb/2992644
This problem occurs only when the following conditions are true:
You are using Microsoft Outlook 2013 client version 15.0.4641.1001.
The client is connected by using Outlook Anywhere (RPC over HTTP).
To resolve this issue, apply the update that is described in the following article in the Microsoft Knowledge Base:
2889859
If you are using the Click-to-Run version of Office 2013, the Outlook application is kept up to date automatically. For more information about Office 2013 Click-to-Run updates, see
Microsoft Office 2013 Click-to-Run virtualization
I hope the information is helpful.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Outlook can't use shared calendar on mac book pro?

I use many calendars. For work I use outlook and a shared calendar. How can i get the shared calendar on my mac book pro? I really need this to communicate with work.

I suggest you post your question on Microsoft's own forums for their Mac software: http://answers.microsoft.com/en-us/mac

Outlook 2013 treating Shared Calendars differently

Similar Messages

Maybe you are looking for