Outlook 2013 will not open after windows 8.1 upgrade

on Friday I did the windows 8.1 upgrade, but none of my document wanted to open thereafter. I deleted the upgrade, going back to windows 8, but now outlook 2013 will open

Hi,
Did you get any error message? If so, please paste it here so that we can resolve this problem more efficiently.
In addition, please try to run a repair of your Office installation to check if it helps:
http://office.microsoft.com/en-in/project-help/repair-office-programs-HA010357402.aspx
We can also try to create a new mail profile in Control Panel to check if it is caused by corrupted profile. See:
http://support.microsoft.com/kb/829918
Best Regards,
Steve Fan
TechNet Community Support

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Outlook 2013 does not open after Windows / updates

Hi,
I had installed Office 2013 on my Windows PC. I got updates for Office 2013 and after that my Outlook stoped working. It did not open except in safe mode. I checked similar problems and tried to remove add ins in safe mode but still does not work. Tried
to create new profile no success. Then I tried to re install it yesterday and it worked fine until I got updates again today and it stops open again.
Is something wrong with Office 2013 updates?
Any suggestion/solutions to fix this problem.
Chagi

Hi,
Since Outlook works fine in safe mode, you can also try to open Outlook with
/safe:1 and /safe:3 commands to narrow down the cause.
/safe:1 Starts Outlook with the Reading Pane off.
/safe:3 Both native and managed Component Object Model (COM) add-ins are turned off.
Please also try to open Outlook with /resetnavpane command to check if this issue is caused by corrupted Navigation Pane settings. To do this, press Windows key + R to open the Run command, type
outlook.exe /resetnavpane and press Enter.
If above not working, please try to use the Inbox Repair Tool to scan and repair your Outlook data file errors to check the result. See:
http://office.microsoft.com/en-in/outlook-help/repair-outlook-data-files-pst-and-ost-HA102749454.aspx?CTT=1
In addition, you can try to uninstall these updates to check if Outlook will work, so that we can determine if this issue is caused by released updates.
Best Regards,
Steve Fan
TechNet Community Support

Microsoft Outlook 2003 will not open after downloading BlackBerry Desktop

I just upgraded from a BB 8303e to the BB Tour 9630. When I downloaded BB Desktop manager to my computer the program required that I must download Microsoft.net Framework 2.0 SP1, I did that, and was able to bring over all current contacts and calendar. Once that was completed, I tried opening my Outlook, but received an error message stating that Outlook incurred an error. I have tried everything possible to correct but Outlook will not open. I reset my computer under system restore to a previous date which removed BB Desktop manager as well as the microsoft.net Framework 2.0 SP1, than Outlook would open as normal. So again downloaded BB Desktop manager and the required microsoft.net Framework 2.0 SP1 and again error messages came once again after I tried to open Outlook, so again I did system restore to a previous date so I could use Outlook.
Has anyone had this same problem, can anyone help me resolve this issue so I can use Outlook and BB Desktop manager?
PNL51

Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper (v 2.8). Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.
The effects of having actually used MacKeeper to do anything are a completely different matter. The fastest way to take an exquisitely designed and painstakingly engineered Mac and make it run like a steaming pile of dung is to install and use such ill-conceived "cleaning" or "security" products. This is just one example of a broad category of time- and money-wasters capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Never install such junk on a Mac.
If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
Quit the MacKeeper app if it is running.
Open your Applications folder: Using the Finder's Go menu, select Applications.
Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.

Outlook 2007 will not open after upgrade to it unes

I installed a new version of itunes and now outlook 2007 will not not open. Clicking the icon and or the program slection does not work.

Hi,
have you update it to the new version of numbers?
If not go to the App Store and click on Update.
The update process will fix the issue and will give you the new features.
Hope this helps.

Mail App Will Not Open After 10.10.1 Upgrade

A few days ago I upgraded to Yosemite 10.10.1 and ever since my Mail app will not open. It will bounce and show the indicator dot, but no window ever appears.
Has anyone else encountered this?

Reinstall Yosemite:
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

Outlook 2013 will not open correctly

So I have just installed Office 2013 on a new install of Windows 7 as part of some evaluation work, my issue is when I open Outlook 2013, I get one, sometimes two blank windows with the title WORD either infront or sometimes behind the outlook window, and
outlook doesn't display the preview of the email correctly. I have tried a repair option but that didn't help.
I also looked in task manager and sure enough along with Outlook there are two instances of word, these all close if I exit outlook
What I have found is if I have outlook full screen, the two word windows open infront of the outlook GUI, I can hit the X to close those and then I see outlook but the preview screen is not working, I have to open the email to see the body. If I put outlook
in window mode (not max full screen) the two outlook windows open behind and I do get the preview screen and can not close them with the x button...

HI
I have the same issue with Office 2013 Outlook 2013, but with W8, Outlook crasjes after starting upp.(Same problem with Lync 2013)
After investigating, I found out that the driver to Matrox M9138, the WDM one, was causing this. I found out, if I used the std driver in win8, Outlook worked. A soon as I uppdated to 4.03.00.147
WDDM NoWHQL W8 Beta, Outlook 2013 krasjet.
Without the Matrox 4.03 xxx drivers, I can't use the 2 other screens, so this is not a option.
It seems that its not the power desk app that is the issue, but the drivers....
Not sure if this is something that must be solved in the Matrox driver, or Outlook 2013.
My solution for this problem, was to dropp Office 2013, and for 2010.....
I hope this helps you guys to find a solution to this problem.....
I just came aware of that, the Matrox driver is in Beta... maybe the will solve this the next driver(been waiting since dec 2012)
Kind Regards
Jan B
Norway
JFB

Adobe CC apps will not open after Suitcase Fusion 6 upgrade.

It appears that, after installing the recent Suitcase Fusion 6 upgrade (WIN7-64-bit) most of my Adobe CC apps won't open?!

CS2 seems to conflict with CS6. One user found this to work. AppData is a hidden folder in case you try this.
I finally got it to launch via instructions from another web page. In my case, I am running Win 7 Professional 64-bit and previously loaded Photoshop and Bridge versions CS2 (along with Illustrator and InDesign CS2), which might have been part of the problem. The solution for me was to create an empty "Bridge CS2" folder in the C:\Users\[your user name]\AppData\Roaming\Adobe\. Worked like a charm.
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Digital Editions 4.0 will not open after installation on Windows XP laptop.

Digital Editions 4.0 will not open after installation on Windows XP laptop. DigitalEditions 3.0 installs and opens fine. Have tried 4.0 several times. Removed 3.0 and 4.0, reboot, reinstall 4.0 still will not open. Error message says Windows has experienced and problem and requires that Digital Editions must be shut down.

Solved my own problem. It was necessary to delete all instances of Adobe Digital Editions in programs and the registry. After doing so and reinstalling 4.02...., it became available in the "open with" dialogue box and became the default epub reader.

Outlook 2013 will not start up

Outlook 2013 Will not start. Get the following message:
"Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The information store could not be opened."
We have Microsoft Office 365 Home Premium edition. We are using an exchange server for email. We have confirmed that the email has been set up correctly and we do know that Microsoft was able to fix it once. After they left the remote
session, we shut down Outlook and restarted it. We received the same error message as written above.
Microsoft did tell us it was an Outlook software issue.

Hi,
Please check if Outlook can start with the switch "/resetnavpane":
Press Win + R and type “outlook.exe /resetnavpane” in the blank box, then press Enter.
If this issue persists, we need to create a new profile to setup the account, then test if this issue still exists:
http://support.microsoft.com/kb/829918/en-us
Regards,
Melon Chen
TechNet Community Support

Photoshop CS5 64 bit will not open in windows 8

PS CS5 will not open in windows 8 (neither will lightroom install)

I am also having the same issue. I have Adobe Photoshop CS5.1. The program worked fine in Windows 7 64bit. I recently upgraded laptops to a Samsung with Windows 8 - 64bit. After full install program will not run/open. Here is what I have tried to no avail:
Right Click Photoshop.exe file > Properties > Compatibility Tab >
Run Compatibility Troubleshooter > Troubleshoot Program >
Checked box that reads: The program worked on earlier versions of Windows but will not install or run >
NEXT > Selected Windows 7 for last version program ran on > NEXT >
Test the Program button > NEXT > No this did not help, report the issue to Microsoft >
Check for more solutions > Issues Found with Yellow Exclamation Point - "Incompatible Program Detected" >
CLOSE
No other options have worked either. Ive tried compatibility for Windows XP SP2 and SP3 and neither of those worked either.
I really do not want to pay to upgrade already - how can this be fixed??

HT1277 my mail will not open after I click on mail.when I try to shut down my laptop ,it wouldn't telling that mail is preventing the computer from shutting down,asking to quit Mail and when I do mail dose not quit

my mail will not open after I click on mail.when I try to shut down my laptop ,it wouldn't telling that mail is preventing the computer from shutting down,asking to quit Mail and when I do mail dose not quit

Mail is open but it is frozen, being this the reason why you cannot open the Mail window. Press Alt, Command and Esc keys or go to  > Force Quit, select Mail and force quit it. Finally, you will be able to turn off or restart the MacBook

Publisher 2013 - will not open under DOMAIN user profile.

Publisher 2013 - will not open/launch under a normal user profile. mspub.exe shows in taskmanager then disappears. This is a Windows 7 machine.

Hi,
If we create a new Windows account on the computer and start Publisher with the new account. Does it work?
If so, we maybe consider recreating the user profile of the specified account.
If the issue persists with the new account, please repair the Office program and then try again.
Best regards,
Rex Zhang
TechNet Community Support

Outlook 2010 will not open

I have Microsoft Office Professional Plus 2010. I've had issues with a problem in outlook where file was being generated in my PST folders everytime I opened outlook. I read where I should disable Norton Anti-Spam and it worked to allow me to delete the
folders and not get any new ones. I thought I should try uninstalling MS Office and reloading it. I used the Control Panel to remove the program but it only partially removed Office and stopped. I then used FixIt and removed more of Office and got most of
it but it stopped at the end too. I could not totally remove whatever remained of office but it looked like it was all gone. I also have Visio 2010 and Project 2010 and did not attempt removing those yet. When I tried to re-install office I got an error about
legacy groove SW that needed to be removed first. I couldn't find a way to do it. I then read I could do a custom install and install everything in office except SharePoint Workspace. I did that and it seemed to work. Everything worked except Outlook.
So then I added features to the suite by custom install of SharePoint Workspace only. All seemed to work. But Outlook still will not open. I get an error that states: Cannot open your default email folders. An unexpected error has occurred. MAPI was unable
to load the information service mspst.dll. Be sure the service is correctly installed and configured. I have Windows 7 Home Premium. What should I do?

Hi,
Go to C:\Windows\System32 and double click on Fixmapi.exe, it won't give you any message, just reboot computer and try again.
If this issue persists, create a new profile in Control Panel -> Mail to check the result:
http://support.microsoft.com/kb/829918/en-us
If this issue still persists, we need to uninstall Office completely, then re-install it.
Once you finished uninstalling Office, please also delete the following registry keys:
Important
This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the
registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry,
http://windows.microsoft.com/en-US/windows7/Back-up-the-registry
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook
HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\14.0\Outlook
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook
Once the keys are deleted restart the computer and re-install Office, check if Outlook works fine.
Regards,
Melon Chen
TechNet Community Support

Outlook 2013 will not connect to specific networks outside the office

Outlook 2013. I can connect to any Wi-Fi network I have attempted...but Outlook 2013 will not connect to my home network. I have tried clearing the dns cache as well as re-creating the account. Outlook works fine at the office, fine at
hotels, fine at restaurants, but won't connect at my house using either a wired or Wi-Fi connection.
Any suggestions?

Hi
As per the information and details provided by you, to connect the Outlook 2013 from outside the office, please follow these steps: -
This is usually the result of authentication issues. In order to prevent strangers from using their
SMTP server to send spam, many ISPs require users to authenticate when they try to send email while accessing the server from outside the network. In many cases, users will also need to use a different
port number and may need to use SSL.
To check or change the outgoing server authentication, you need to open the
Account setting dialog. In Outlook 2013, this is on the
File tab.
Click on the email account, then click the
More Settings dialog and select the Outgoing server tab to check the authentication settings.
Enable
My outgoing server (SMTP) requires authentication and select
Use the same settings as my incoming mail server. These settings will often work both at home and when travelling.
You will also want to check the port and
SSL settings on the Advanced tab. Commonly used port number are
587, 465, and 1025 but if these don’t work, you will need to check your mail providers support pages for the correct port number. You may also need to select
SSL or Auto for encrypted connections, again, this information should be on your mail providers support website.
Note: - Once you make these changes, you should be able to send email from home.
I hope this information will be helpful for you.
Thanks and regards
Shweta@G

PS CS4 will not open after carbon copying drive to new SSD on MacPro

PS CS4 will not open after carbon copying drive to new SSD on MacPro. Pop-up windows inform me that the scratch disk is not available. I would appreciate any advice on how to rectify this problem.
Thanks
marco

Thanks avanishdivya.
I was hoping to avoid that route, but guess it's all I can do.
Thanks for your quick response.
Do you know if it is a Carbon Copy Cloner issue or just the way Adobe sets it up?
For future reference, where should the scratch disk reside? I heard it should not be on the boot drive?
marco

Outlook 2013 will not open after windows 8.1 upgrade

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