Outlook 2013 won't open calendar items created on Outlook 2007
I have a user that recently got office 2013 pro plus on his computer. We created a new profile and connected him to exchange 2010. Now when he tries to open up a calendar item that was created prior to the 2013 install it just spins and you have
to cancel outlook. He can create new calendar items and then open them up again but any item that was created with 2007 locks up.
Any ideas?
Thanks
Hi Jason,
I agreed with ED's point. If everything in your mailbox can work well in OWA and Outlook 2007, the mailbox in your server side should be healthy and configured properly.
Personal opinion, I suggest that we can try another computer with Outlook 2013 to check whether the issue persists. Also start Outlook by using Outlook /safe and Outlook /cleanprofile switches to have a try.
Thanks,
Winnie Liang
TechNet Community Support
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5253ad6f
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00025b09
19cc
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1
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Edited to add:
Here are the KBs installed just before or on the date the problem started (12/6/2013):
12/5/2016 (Office updates, all 32-Bit):
Security Update Office 2013 KB2768005
Office 2013 KB2768016
Office 2013 KB2817640
Office 2013 KB2827228
Security Office 2013 KB2837618
Word 2013 KB2817631
InfoPath 2013 KB2752078
Office 2013 KB2817493
Office 2013 KB2760539
Office 2013 KB2827235
Office 2013 KB2827225
Security Excel 2013 KB2827238
Office 2013 KB2760242
Office 2013 KB2817626
Office 2013 KB2817314
Office 2013 KB2760610
Access 2013 KB2768008
Office 2013 KB2738038
SkyDrive Pro KB2825633
Security Office 2013 KB2817623
Office 2013 KB2760267
Visio Viewer 2013 KB2768338
Office 2013 KB2827230
OneNote 2013 KB2810016
Office 2013 KB2827228
Office 2013 KB2767845
Definition Office 2013 KB2760587
Office 2013 KB2726996
Security Office 2013 KB2810009
Office 2013 KB2817316
Word 2013 KB2817631
Lync 2013 KB2817621
Office 2013 KB2760224
Office 2013 KB2726954
Office 2013 KB2817640
Publisher 2013 KB2752097
PowerPoint 2013 KB2817625
Office 2013 KB2760257
Office 2013 KB2817309
Security Outlook 2013 KB2837618
Visio 2013 KB2752018
Office 2013 KB2817490
Word 2013 KB2827218
Office 2013 KB2760553
12/6/2013 (for Windows, all Security):
KB2900986
KB2888505
KB2876331
KB2868725
KB2868626
KB2862152
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Jim Xu
TechNet Community Support -
Hi,
I am new to using EWS managed APIs.
Following is the issue:
1. I am using a service account e.g. [email protected]. This user is a global administrator and also has ApplicationImpersonation role assigned. (Sign into Online Office 365 account -> Admin -> select "Exchange" tab- > select Permissions
on the left panel -> create an impersonation role -> assign ApplicationImpersonation in Roles: and [email protected] in Members: -> Click on save)
2. Create a calendar item by other user for e.g. [email protected], and invite an attendee - [email protected].
3. In a c# program, I connect to EWS service using a service account - [email protected], fetch its calendar events. If organizer of an event is some other user - [email protected] then
I use impersonation in the following way to update the calendar event/item properties- subject, body text etc.
private static void Impersonate(string organizer)
string impersonatedUserSMTPAddress = organizer;
ImpersonatedUserId impersonatedUserId =
new ImpersonatedUserId(ConnectingIdType.SmtpAddress, impersonatedUserSMTPAddress);
service.ImpersonatedUserId = impersonatedUserId;
4. It was working fine till yesterday afternoon. Suddenly, it started throwing an exception "Access is denied. Check credentials and try again." Whenever I try to
update that event.
private static void FindAndUpdate(ExchangeService service)
CalendarView cv = new CalendarView(DateTime.Now, DateTime.Now.AddDays(30));
cv.MaxItemsReturned = 25;
try
FindItemsResults<Item> masterResults = service.FindItems(WellKnownFolderName.Calendar, cv);
foreach (Appointment item in masterResults.Items)
if (item is Appointment)
Appointment masterItem = item as Appointment;
if (!masterRecurEventIDs.Contains(masterItem.ICalUid.ToString()))
masterItem.Load();
if (!masterItem.Subject.Contains(" (Updated content)"))
//impersonate organizer to update and save for further use
Impersonate(masterItem.Organizer.Address.ToString());
// Update the subject and body
masterItem.Subject = masterItem.Subject + " (Updated content)";
string currentBodyType = masterItem.Body.BodyType.ToString();
masterItem.Body = masterItem.Body.Text + "\nUpdated Body Info:
xxxxxxxxxxxx";
// This results in an UpdateItem operation call to EWS.
masterItem.Update(ConflictResolutionMode.AutoResolve);
// Send updated notification to organizer of an appointment
CreateAndSendEmail(masterItem.Organizer.Address.ToString(), masterItem.Subject);
masterRecurEventIDs.Add(masterItem.ICalUid.ToString());
else
Console.WriteLine("Event is already updated. No need to update again.:\r\n");
Console.WriteLine("Subject: " + masterItem.Subject);
Console.WriteLine("Description: " + masterItem.Body.Text);
catch (Exception ex)
Console.WriteLine("Error: " + ex.Message);
5. What could be an issue here? Initially I thought may be its a throttling policy which is stopping same user after making certain API call limits for the day, but I am still seeing this issue today.
Any help is appreciated.
ThanksYour logic doesn't sound correct here eg
2. Create a calendar item by other user for e.g. [email protected], and invite an attendee - [email protected]
3. In a c# program, I connect to EWS service using a service account - [email protected], fetch its calendar events. If organizer of an event is some other user - [email protected] then
I use impersonation in the following way to update the calendar event/item properties- subject, body text etc.
When your connecting to [email protected] mailbox the only user that can make changes to items within
abccalendar is abc (or ABC's delegates). If your impersonating the Organizer of the appointment pqr that wouldn't work unless the organizer had rights to abc's calendar. If you want to make updates to a calendar
appointment like that you should connect to the Organizers mailbox first update the original, send updates and then accept the updates.
When you impersonate your impersonating the security context of the Mailbox your impersonating so its the same a logging on as that user in OWA or Outlook.
Cheers
Glen -
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Process: Automator [5163]
Path: /Applications/Automator.app/Contents/MacOS/Automator
Identifier: com.apple.Automator
Version: 2.3 (346)
Build Info: Automator-346000000000000~31
Code Type: X86-64 (Native)
Parent Process: launchd [583]
User ID: 501
Date/Time: 2012-09-06 09:30:20.724 +1000
OS Version: Mac OS X 10.8.1 (12B19)
Report Version: 10
Interval Since Last Report: 578878 sec
Crashes Since Last Report: 263
Per-App Interval Since Last Report: 2953 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 7BC62779-6825-43C6-AC11-64564117B5D6
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[5163]: garbage collection is ON
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: 'com.apple.ical.event-object is not one of the AMAccepts UTIs declared for this action.'
terminate called throwing an exception
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff92e97716 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff929d8470 objc_exception_throw + 43
2 CoreFoundation 0x00007fff92e974ec +[NSException raise:format:] + 204
3 Automator 0x00007fff954c0c60 -[AMActionLoader actionWithPropertyList:error:] + 4818
4 Automator 0x00007fff954bf602 -[AMWorkflow readFromPropertyList:error:] + 925
5 Automator 0x00007fff954beeac -[AMWorkflow readFromFileWrapper:error:] + 428
6 Automator 0x00007fff954becda -[AMWorkflow initWithFileWrapper:error:] + 61
7 Automator 0x00000001067bd8e8 -[AMDocument readFromFileWrapper:ofType:error:] + 66
8 AppKit 0x00007fff9216adec -[NSDocument readFromURL:ofType:error:] + 546
9 AppKit 0x00007fff91d6c9e8 -[NSDocument _initWithContentsOfURL:ofType:error:] + 135
10 AppKit 0x00007fff91d6c694 -[NSDocument initWithContentsOfURL:ofType:error:] + 262
11 AppKit 0x00007fff92192145 -[NSDocumentController makeDocumentWithContentsOfURL:ofType:error:] + 332
12 AppKit 0x00007fff9219cc73 -[NSDocumentController(NSDeprecated) openDocumentWithContentsOfURL:display:error:] + 824
13 Automator 0x00000001067bd308 -[AMDocumentController openDocumentWithContentsOfURL:display:error:] + 357
14 AppKit 0x00007fff921912ed __block_global_8 + 653
15 AppKit 0x00007fff921907ba -[NSDocumentController _openDocumentWithContentsOfURL:usingProcedure:] + 593
16 AppKit 0x00007fff92191055 __block_global_7 + 273
17 libdispatch.dylib 0x00007fff8f1fef3d _dispatch_call_block_and_release + 15
18 libdispatch.dylib 0x00007fff8f1fb0fa _dispatch_client_callout + 8
19 libdispatch.dylib 0x00007fff8f200104 _dispatch_main_queue_callback_4CF + 275
20 CoreFoundation 0x00007fff92e3981e __CFRunLoopRun + 1614
21 CoreFoundation 0x00007fff92e38dd2 CFRunLoopRunSpecific + 290
22 HIToolbox 0x00007fff8eabd774 RunCurrentEventLoopInMode + 209
23 HIToolbox 0x00007fff8eabd512 ReceiveNextEventCommon + 356
24 HIToolbox 0x00007fff8eabd3a3 BlockUntilNextEventMatchingListInMode + 62
25 AppKit 0x00007fff91e53fa3 _DPSNextEvent + 685
26 AppKit 0x00007fff91e53862 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
27 AppKit 0x00007fff91e4ac03 -[NSApplication run] + 517
28 AppKit 0x00007fff91def656 NSApplicationMain + 869
29 libdyld.dylib 0x00007fff944427e1 start + 0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff93fbc212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff8d316b34 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff8d35adfa abort + 143
3 libc++abi.dylib 0x00007fff9381df87 abort_message + 257
4 libc++abi.dylib 0x00007fff9381b936 default_terminate() + 28
5 libobjc.A.dylib 0x00007fff929d88f3 _objc_terminate() + 91
6 libc++.1.dylib 0x00007fff8b0e58fe std::terminate() + 20
7 libobjc.A.dylib 0x00007fff929d865e objc_terminate + 9
8 libdispatch.dylib 0x00007fff8f1fb10e _dispatch_client_callout + 28
9 libdispatch.dylib 0x00007fff8f200104 _dispatch_main_queue_callback_4CF + 275
10 com.apple.CoreFoundation 0x00007fff92e3981e __CFRunLoopRun + 1614
11 com.apple.CoreFoundation 0x00007fff92e38dd2 CFRunLoopRunSpecific + 290
12 com.apple.HIToolbox 0x00007fff8eabd774 RunCurrentEventLoopInMode + 209
13 com.apple.HIToolbox 0x00007fff8eabd512 ReceiveNextEventCommon + 356
14 com.apple.HIToolbox 0x00007fff8eabd3a3 BlockUntilNextEventMatchingListInMode + 62
15 com.apple.AppKit 0x00007fff91e53fa3 _DPSNextEvent + 685
16 com.apple.AppKit 0x00007fff91e53862 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
17 com.apple.AppKit 0x00007fff91e4ac03 -[NSApplication run] + 517
18 com.apple.AppKit 0x00007fff91def656 NSApplicationMain + 869
19 libdyld.dylib 0x00007fff944427e1 start + 1
Thread 1:
0 libsystem_kernel.dylib 0x00007fff93fbc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8d317f2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8d317cf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8d3021b1 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff93fbcd16 kevent + 10
1 libdispatch.dylib 0x00007fff8f1fde26 _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8f1fda2a _dispatch_mgr_thread + 54
Thread 3:
0 libsystem_kernel.dylib 0x00007fff93fbc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8d317f2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8d317cf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8d3021b1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff93fbc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8d317f2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8d317cf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8d3021b1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff93fbc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8d317f2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8d317cf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8d3021b1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff93fbc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8d317f2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8d317cf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8d3021b1 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff93fbc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8d317f2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8d317cf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8d3021b1 start_wqthread + 13
Thread 8:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff93fba686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff93fb9c42 mach_msg + 70
2 com.apple.QuartzCore 0x00007fff8b6db35b CA::Render::Server::server_thread(void*) + 403
3 com.apple.QuartzCore 0x00007fff8b75fe76 thread_fun + 25
4 libsystem_c.dylib 0x00007fff8d315782 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff8d3021c1 thread_start + 13
Thread 9:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff93fbc386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8d39f828 nanosleep + 163
2 libsystem_c.dylib 0x00007fff8d39f73f usleep + 54
3 com.apple.AppKit 0x00007fff920390e8 -[NSUIHeartBeat _heartBeatThread:] + 543
4 com.apple.Foundation 0x00007fff91806842 __NSThread__main__ + 1345
5 libsystem_c.dylib 0x00007fff8d315782 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8d3021c1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff59449498 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff594494c0 rsp: 0x00007fff59449498
r8: 0x00007fff7a2db278 r9: 0x00007fff594494a0 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x00007fff59449620 r13: 0x0000000000000000 r14: 0x00007fff7a2dc180 r15: 0x00007fff59449500
rip: 0x00007fff93fbc212 rfl: 0x0000000000000206 cr2: 0x00007fff7a2d4fe8
Logical CPU: 0
Binary Images:
0x1067b5000 - 0x1067e8fff com.apple.Automator (2.3 - 346) <8F759D84-FD13-3ADD-AEA1-14FC203FAEE0> /Applications/Automator.app/Contents/MacOS/Automator
0x106a5c000 - 0x106a5dff7 com.apple.Automator.Ask for Confirmation (1.0.2 - 1.0.2) <2310CF86-D59A-3DCB-8099-9617CC449DF5> /System/Library/Automator/Ask for Confirmation.action/Contents/MacOS/Ask for Confirmation
0x1082e4000 - 0x1082e7ff7 libCoreFSCache.dylib (24.4) <C375CAA0-F91F-3D9F-AF90-DB951BD86983> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x108395000 - 0x10839efef libcldcpuengine.dylib (2.1.16) <BA5F6C17-7A08-3DCF-A30E-E9C4D76B7356> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x1083a4000 - 0x1083a4ff1 +cl_kernels (???) <C1317B40-19FE-4D60-834C-D8232C353317> cl_kernels
0x1083a9000 - 0x1083aaff3 +cl_kernels (???) <8E775121-0F5F-42AE-A081-02917B8EBEE2> cl_kernels
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0x7fff93840000 - 0x7fff93a5efff com.apple.CoreData (106 - 407.5) <45EF39FE-7FD6-366E-BB5C-3E86E0B7DA3C> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff93a5f000 - 0x7fff93a9bfff com.apple.GeoServices (1.0 - 1) <F55A4DD8-FA21-3842-8450-1D707D24E69B> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff93a9c000 - 0x7fff93aa6fff com.apple.DisplayServicesFW (2.6 - 352.4.2) <7FF30C43-84D7-3305-B8AD-F9754F3C582B> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff93aa7000 - 0x7fff93d62fff com.apple.AddressBook.framework (7.0 - 1143) <EC55CF4B-4194-3163-B6E1-8C8D2712FBCF> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff93de9000 - 0x7fff93deaff7 libSystem.B.dylib (169.3) <132FE02E-3865-3F1F-B78D-C93D65930A67> /usr/lib/libSystem.B.dylib
0x7fff93e3b000 - 0x7fff93e44fff com.apple.CommerceCore (1.0 - 26) <997CD214-BC78-3C61-A1B8-813EA1CB9997> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff93e45000 - 0x7fff93ed2ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C7F43889-F8BF-3CB9-AD66-11AEFCBCEDE7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff93ed3000 - 0x7fff93ed5fff libquarantine.dylib (52) <4BE2E642-A14F-340A-B482-5BD2AEFD9C24> /usr/lib/system/libquarantine.dylib
0x7fff93ed6000 - 0x7fff93fa9ff7 com.apple.DiscRecording (7.0 - 7000.2.4) <005BE6FF-38A1-3AEA-B24C-9D4F330EF6BE> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff93faa000 - 0x7fff93fc5ff7 libsystem_kernel.dylib (2050.9.2) <F646589B-13F8-3685-8C17-92C77993AE86> /usr/lib/system/libsystem_kernel.dylib
0x7fff93fc6000 - 0x7fff93fc6fff com.apple.Accelerate (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff93fc7000 - 0x7fff93fd3ff7 com.apple.CrashReporterSupport (10.8.1 - 412) <3CBB620C-BDCF-31B1-B473-4B6380DE03F7> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff93fda000 - 0x7fff943d1fff libLAPACK.dylib (1073.3) <E670020A-6969-3ED7-B80B-285AE1DE5F95> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff943d2000 - 0x7fff9443ffff com.apple.datadetectorscore (4.0 - 269.1) <C94C372B-3821-3A46-A8C2-091AB1CFF7F4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff94440000 - 0x7fff94443ff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff944ec000 - 0x7fff94c94fff com.apple.CoreAUC (6.16.00 - 6.16.00) <B0B4B5B8-6F8F-3221-9128-313E3B8C695D> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff94cec000 - 0x7fff94d06fff com.apple.CoreMediaAuthoring (2.1 - 914) <CFA664F9-D5A7-3281-A12F-3ED8A98FD8C1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff94d07000 - 0x7fff94d54fff com.apple.CoreMediaIO (301.0 - 4147) <61E348A5-1F9E-3390-9613-3EACE40DBD8C> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff95498000 - 0x7fff95649fff com.apple.AutomatorFramework (1.3 - 346) <18A0D91C-7F93-3B94-B228-62EFCDC46449> /System/Library/Frameworks/Automator.framework/Versions/A/Automator
0x7fff9564a000 - 0x7fff9564dfff libRadiance.dylib (843) <61405840-A8B0-368E-B39A-704B5A04FDA5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff9564e000 - 0x7fff956befff com.apple.ISSupport (1.9.8 - 56) <23ED7650-2705-355A-9F11-409A9981AC53> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x7fff956bf000 - 0x7fff956e7fff libJPEG.dylib (843) <377EC31E-1831-32E2-AEEB-C375E0A80335> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff957dd000 - 0x7fff9585dff7 com.apple.ApplicationServices.ATS (332 - 341) <487A3EA8-E180-3EA4-B60E-B87E8F0AB5D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff9585e000 - 0x7fff9595cff7 com.apple.QuickLookUIFramework (4.0 - 555.0) <BD4FD137-918A-3755-B2B5-4E552D85B460> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff9595d000 - 0x7fff9595eff7 libdnsinfo.dylib (453.16) <38A3E0F4-E34C-3D45-A2C9-4CDE2DF007BD> /usr/lib/system/libdnsinfo.dylib
0x7fff9595f000 - 0x7fff9599cfe7 libGLImage.dylib (8.5) <E6FE6970-FE3C-3844-AE9D-4B9B5505601A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff959a0000 - 0x7fff959a0fff com.apple.AOSMigrate (1.0 - 1) <585B1483-490E-32DD-97DC-B9279E9D3490> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
0x7fff959a1000 - 0x7fff959a5fff com.apple.IOSurface (86.0.2 - 86.0.2) <739A481A-DF06-39EB-B784-D03BA1CBD762> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff959a6000 - 0x7fff959f5ff7 libcorecrypto.dylib (106) <57BC99C6-3C3F-344C-BDD6-25E845D956F2> /usr/lib/system/libcorecrypto.dylib
0x7fff959f6000 - 0x7fff95a03fff com.apple.KerberosHelper (4.0 - 1.0) <6815439D-1A03-3251-99FE-CC24CF4C93C5> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
0x7fff95a04000 - 0x7fff95a13ff7 com.apple.opengl (1.8.5 - 1.8.5) <8960E72A-9692-3B32-8452-B2163855AD86> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff95a1e000 - 0x7fff95a4cff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
0x7fff95a5e000 - 0x7fff95b1bff7 com.apple.ColorSync (4.8.0 - 4.8.0) <6CE333AE-EDDB-3768-9598-9DB38041DC55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff95b1c000 - 0x7fff95b56fff com.apple.GSS (3.0 - 2.0) <0BDF8090-5EF4-3759-94DE-8521D74188AA> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff95b57000 - 0x7fff95b5dfff com.apple.DiskArbitration (2.5 - 2.5) <348AC0CC-6BCE-3416-9141-A5C1164EDDFF> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff95b5e000 - 0x7fff95ba2ff7 com.apple.CalDAV (6.0 - 112) <AEA3B46B-8F87-38DE-A8F9-D2C838A92D98> /System/Library/PrivateFrameworks/CalDAV.framework/Versions/A/CalDAV
0x7fff95be9000 - 0x7fff95beafff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
0x7fff95bee000 - 0x7fff95c45ff7 com.apple.ScalableUserInterface (1.0 - 1) <F1D43DFB-1796-361B-AD4B-39F1EED3BE19> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff95c46000 - 0x7fff95c59ff7 com.apple.AppContainer (2.0 - 1) <B5FD7F25-D376-3BFB-9E36-B382A14ED40A> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff95c62000 - 0x7fff95c6ffff com.apple.AppleFSCompression (49 - 1.0) <5508344A-2A7E-3122-9562-6F363910A80E> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff95c70000 - 0x7fff95c74fff libMatch.1.dylib (17) <E10E50F3-25F8-3B9B-AA11-923E40F5FFDD> /*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: 'com.apple.ical.event-object is not one of the AMAccepts UTIs declared for this action.'
terminate called throwing an exception
abort() called
That has to be the key, can anyone assist? -
I'm new to the IPad. I have a Pages document that won't open. I just get the message "Document can't be opened". If I try to export it by email Pages just hangs while converting the document. If I try to download it to a mac via Cloud, again it just hangs. The document was created in Pages on this iPad.
Help! Please.cI agree with weathertx.
What in the h*** are they doing?
I hit the ALL STOP butting on upgrading to Mavericks when stuff started going sideways - this is just the latest.
Trying to use iWork for the first time - and same issue. Created a document on my iPad in Pages (I will check for update to pages but there is none indicating I need to in my App store)....and sent that pages file to my Mac Air in DropBox - tried to open "missing XML file" error and when I open the package - there really is NO XML file. I am not a programmer and should not have to be - to create or complie a missing system file that it needs.
Wait a sec.. WORD works but I import a file made in Pages App to Pages and is does not on my Mountian Lion MacAir..? What? *pinches self*
This cannot be fixed by us. I know that I am making far too many trips to the bug page these days - this is all starting to remind me of days gone buy when I left the PC world for this same reason. I don't want to be a beta tester. There is no money in this for me.
In fact it's the reverse - this is costing me $$.
This is not very encouraging.
Pathetic. Apple should be looking over the fence at this type of thing. Thier users are the ones that you want to keep, shoudl be your greatest testimonial.
This is not a testimonlal in the right direction. -
Pages won't open word documents created in Office for Mac
I'm using system 10.10 with the latest version of Pages. Although I've read that if you right click on a word document you should get the option to open it with Pages, and it should be translated. But I get a message that the document can not be opened. I created it with Microsoft Office for Mac 2004 using Word.
I've been able to email those documents to people who use PC's and they have always been able to open my documents, so why not Pages?I tried that, but no luck. I also tried copying my Office for Mac 2004 onto my new iMac 12,2 but that didn't work. because those programs won't run in the Yosemite operating system. I see that there is supposed to be a new Office for Mac 2015 version, but nobody seems to know if or when that will be released. I may purchase Officer for Mac 2011, but before that purchase I thought I'd ask Microsoft if the 2011 version would open up Work files created by the 2004 edition. Their support line put me in touch with someone in India who tried to be helpful, but I'm not convinced he really knows the answer. He tried to persuade me to get Open Office, but that's not what I want. I'd like to be able to compose documents on the Mac platform and send them as attachments to emails for people who I know are using PCs. I don't like that extra step you have to do through in Pages to export as a PC document. The same for Excel and Power Point.
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DiskUtility (macosx leopard 10.5.x) won't open compressed DMG created in Mavericks diskutility
HELLol
macosx leopard 10.5.x DiskUtility won't open compressed DMG images created by Mavericks
hello I have imac and old macbook white 2008 , something happend with my imac -it don't boot (on service) , but i have DMG image of whole disk of Imac with mavericks and user files , well I connect my usb HDD with image (mavericks_all.dmg) and macbook with leo 10.5 don't recognize my DMG image created in mavericks. How can I extract or mount mavericks_all.dmg in macosx 10.5
What a reason? IS it features or bug that diskutility DMG image created in newer macosx (maverics or yosemite) can't be opened in previous osx. May be some 3rd party utility for mounting are existed? And do you have comparative table of Disk Utility compability ?Fixed, i asked a friend for PlatformHardwareManagement.framework and he sended me that. I replaced mine and now it works
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Iphone won't open docx files created and sent via Entourage
Can't open docx on iphone.
Our Macs in our office were recently updated to Mac OS 2008. We use Entourage.
Now, our word documents are automatically saved as docx.
Many of us have iphones and frequently use them to open and view documents. We can't open the docx files.
I found a 2009 discussion online regarding this. It was said the problem only exists when docx is created in Entourage. This is not practical to have to save again as doc and send (which supposedly will cause formatting problems.)
Supposedly if you send through normal mail instead of entourage, the problem does not occur. Not a practical option for our company.
Is there an easy, practical workaround for this? Why is this an Entourage only problem? Are they or apple working on fixing this?I cannot specifically address the use of Office on a Mac, but the file extension for newer Office files being docx means they are Office XML files. The extension is the same for Office 2007, the Microsoft version for the PC. The x is appended to the file extension for the other Office products as well (for the PC). I have no trouble opening a Word file with the docx extension when created in Word 2007 on my PC.
There is a setting in Word that allows you to change the default save if you want to change it back to doc. That would put the file in compatability mode. It can be opened by newer and older versions of Word, however a docx file cannot be opened by an older version. If you go to the settings section, then save section, you can change the default file setting.
I cannot address Entourage, since I'm not using a Mac, but it could have to do with how it handles an XML file
Hope this helps you. -
Firefox won't open unless i create new profile.
Well, basically firefox won't start unless i open the profile manager and create and/or use a newly created profile. However, if i try to open firefox again after closing it with the same mozilla profile it just won't start. The mouse will briefly display a loading symbol but nothing happens. Google chrome and internet explorer work just fine if that helps.
If you check the Windows task manager, is Firefox doing anything in the background, or just frozen?
You can use Ctrl+Shift+Esc to open the Task Manager, and check the Processes tab for firefox.exe. Sometimes Firefox will hang when shutting down, and then be prevented from restarting. Other times, it may hang starting up due to configuration issues. If you don't find firefox.exe at all, that could indicate a silent crash.
Some possibly relevant articles depending on the situation:
* [[Firefox hangs or is not responding - How to fix]]
* [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] -
Visio Viewer 2013 won't open vsdx files
I have a user who does not have Visio. She did already have the Visio Viewer 2007. She is trying to open a .vsdx file created in Visio 2013, so I downloaded and installed Visio Viewer 2013 (32bit).
She is unable to open .vsdx files still. If we double click on the .vsdx file we get this
Any idea how to fix this?Hi,
As far as I know, Visio Viewer is implemented as an ActiveX control that loads and renders Visio drawings inside Internet Explorer. Thus, we'd better check the Activex settings first.
Then, please completed uninstall both of the Visio viewer 2007 and Visio Viewer 2013, and reinstall the Visio Viewer 2013. And we'd better use IE as default browser.
Hope it's helpful.
Regards,
George Zhao
TechNet Community Support -
Opening stationery items creates duplicate copy
Hi: We moved from OS X Server 10.3.x to Leopard Server and since then I have noticed the reoccurrence of a problem we used to have in the early days of 10.3 Server, namely that when a client machine opens a document designated 'stationery pad' status, it actually creates a duplicate and opens that. As a consequence our server is becoming cluttered with duplicate items of stationery.
Am I alone in this or have others had the same experience and if so, what was the fix?
Thanks,Tried, didn't work. Have a look at this file:
http://sharesend.com/wuchbzq0
It has a rectangle in it's master page. When I override it. It creates a copy on top. Didn't notice it at first until I resized and moved it. The not-overridden version was still present. Positioned like it is in the master page and locked on the first page so it can be overridden once more.
When I move it in the master page, resize it, remove the effect, drag it more to the left... al these things help. When I then override it on page 1, no copy is made. When I reposition it at that location or further to the right, when I give it the same dimension again or lager... then I get the duplicates again.
Can you try it? Overriding the object on page one and moving it to the left? To see whether the master page item is still present which can be overridden once more so there are two objects (and again the master page item intact)?
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