Outlook and 9500 Sync but do not reflect updates

Question

I have Outlook 2003 and the latest version of PC Suite (6.??).
WHen I syncronise, either via the 9500 or via the PC, they both reflect that updates have taken place for contacts and dummy calendar entries I have entered (some on the 9500 and others in Outlook's Calendar).
When I view the 9500 Calendar it shows all of the entries I made on the 9500 but has not imported any from Outlook even though the log states that 1 update was made.
My Psion 5mx used to sync in seconds!
Update:
Stranger still, One of the entries made by the Psion 5mx and then synced up to Outlook HAS copied across. It was a repeating day entry and my 9500 is reflecting this.
Arrrrrgh - I hate having new toys that I can't use!
Anybody out there got any bright ideas?

Answer 1

Hello,
Please try the following :
First you can reset the PC Suite profile on the phone. Herefore you go on the inner side of the device to Desk -> Tools -> Device management -> you will see here the PC Suite profile -> You press the Menu button and choose Delete
After this you press again the Menu button -> Tools -> Reinstate PC Suite profile.
After this you close device management, and reboot the phone, by removing the battery from the device during 10 seconds, and placing it back.
On your PC you remove the following directories :
C:\Documents and Settings\%USERNAME%\Application Data\PC Suite\ConfServer
C:\Documents and Settings\%USERNAME%\Application Data\Nokia\ContentCopier
C:\Documents and Settings\%USERNAME%\Application Data\Nokia\PCSync\SynchData
C:\Documents and Settings\%USERNAME%\Application Data\Datalayer
C:\Documents and Settings\%USERNAME%\Phone Browser
(you replace %USERNAME% by the username with which you're logged in in Windows)
After this you reboot your computer and try again.
If this still fails the correct version number of PC Suite would help. You can find this in the main screen of PC Suite if you go to Help -> Info