Outlook and Iphone 4 Exchange Email behaviour

I have set up my iphone 4 with exchange activesync and believe that the basic function works but I experience odd email visibility behaviour. When I receive a new incoming email exchange will push the email out to my iphone but when I open outlook on my workstation this causes the mail item within the iphone inbox to disappear (I use this term as it does not seem to exhibit deletion behaviour). Can anyone help? This is an example of the add behaviour but I have others that seem to be related. I have many read emails in my exchange inbox but none of these are synced with the inbox on iphone, again can anyone help?
Thank you

You will need to see if your e-mail provider can provide a POP email server instead of your current IMAP account.
That way your iPhone and Server will no longer be in sync

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