Outlook and OWA shows disconnected intermittently while on corporate wi-fi
Hello All,
We have exchange 2013 Std on-premises with Service pack1. When users connect from LAN and Datacard they able to connect to outlook and access OWA and when from office wi-fi network outlook shows disconnected and not able access OWA as well but internet works
fine. this issue happening intermittently with office wi-fi.
Regards,
Aayan
Hi Aayan,
From your description, when users connect from LAN and Datacard they are able to access Outlook and OWA, then there is nothing wrong with Exchange server side. In your case, this disconnected issue only occurs when you use wifi network, I recommend you check
your network when using wifi.
Hope this can be helpful to you.
Best regards,
Amy Wang
TechNet Community Support
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Hi all,
4 Exchange Servers (2 DB + 2 CAS NLB Cluster) all Exchange 2010 SP1
Outlook work fine.
If I delete a message in OWA i became the following errors:
Internet Explorer:
Die Netzwerkverbindung ist nicht verfügbar. Wenn das Problem weiterhin auftritt, wenden Sie sich mit folgendem HTTP-Statuscode an den Helpdesk: 0.
Translation: The networkconnection is not available. If it happens again, contact the helpdesk with HTTP statuscode 0
Firefox:
Die Netzwerkverbindung ist nicht verfügbar. Wenn das Problem weiterhin auftritt, wenden Sie sich mit folgendem HTTP-Statuscode an den Helpdesk: 302.
Translation: The networkconnection is not available. If it happens again, contact the helpdesk with HTTP statuscode 302
Event ID 1006 MSExchange Mailbox Replication
Fehler: MapiExceptionNetworkError: Unable to make connection to the server. (hr=0x80040115, ec=-2147221227)
Before SP1 it worked fine.
Can somebody help me ?
Kind regards AndyHi,
First, I would like to confirm the following questions:
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3. Which version of operating system is installed on the client machine, Windows XP, Windows Vista or Windows 7?
At this stage, I suggest you temporarily disable firewall and anti-spam for a test. If the emails still cannot be removed via OWA, please refer to the following article
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Description of the Isinteg utility
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What Exchnage programming interface (RPC or EWS) is being used by versions of OWA 2007...2013?
Similarly, what Exchnage programming interface (RPC or EWS) is being used by versions of Outlook 2003...2013?
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http://msdn.microsoft.com/en-us/library/cc425499(v=exchg.80).aspx .
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Based on the description, you could only see those messages whose age was less than one week in Outlook and OWA.
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When I turn on logging on my Outlook 2010 client, I see this in my C:\Users\Administrator\AppData\Local\Temp\1\outlook logging\20131208-135658864-fb.log :
2013/12/08 13:56:58.864: Getting ASURL
2013/12/08 13:56:58.864: URL returned from cached autodiscover: blah blah
2013/12/08 13:56:58.864: Request to URL:
2013/12/08 13:56:58.864: Request action:
2013/12/08 13:56:58.864: Request XML: <?xml version="1.0"?>
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2013/12/08 13:56:59.051: XML response:
2013/12/08 13:56:59.051: -------------------------------
2013/12/08 13:56:59.051: Getting ASURL
2013/12/08 13:56:59.644: Failed to get ASURL. Error 8004010F
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Exchnage Management Shell :
VERBOSE: Connecting to BPExchange2010.my.exchange.server.com
VERBOSE: Connected to BPExchange2010.my.exchange.server.com.
[PS] C:\Windows\system32>Test-OutlookWebServices -id:[email protected] -TargetAddress:[email protected]
ll.com
RunspaceId : c929eacd-d53c-49d7-8532-c4b74e61b8be
Id : 1019
Type : Information
Message : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is
Type : Success
Message : [Server] Successfully contacted the UM service at https://bpexchange2010.my.exchange.server.com/ews/exchan
ge.asmx. The elapsed time was 234 milliseconds.
[PS] C:\Windows\system32>
** Also frequently when I log into Outlook 2010 client and start to send a meeting request , I get the Security Alert dialog :
autodiscover.my.exchange.server.com
Information you exchange with this site cannot be viewed or changed by others. However, there is a problem with the site's security certificate.
Green Check Mark : The security cerficate is from a trusted certifying authority
Green Check Mark: The security certificate date is valid
Red X : The name on the security certificate is invalid or does not match the name of the site.
Do you want to proceed ? . I either import the certificate or click YES, but does not help this issue.
NOTE: Each user that shows as NO INFORMATION cross-hatch, these users have appointments and have logged into outlook before.
When I do this autodiscover url from a Windows 7 pc with outlook 2010 I get :
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response>
<Error Time="14:47:01.5656198" Id="401440650">
<ErrorCode>600</ErrorCode>
<Message>Invalid Request</Message>
<DebugData/>
</Error>
</Response>
</Autodiscover>
Can anyone assist ? What am I missing ?
Thank You
NOTE: When will this go away. I had to strip out a lot of helpful information to post this. "Body text cannot contain images or links until we are able to verify your account."Hi,
How many users encounter this issue, all users with Outlook 2010 or some specific users?
According to your post, the Error code 600 indicates that your Autodiscover service is working well. as for the certificate mismatch issue, we can also following the KB below to resolve it:
http://support.microsoft.com/kb/940726/en-us
The Free/Busy information in Exchange 2010 is using the Availability service to
retrieve it. Please directly access
https://mail.mydomain.ae/EWS/Exchange.asmx in IE and see whether a proper XML file is returned.
Or we can go to
https://testexchangeconnectivity.com and check MS Exchange Web Services Connectivity Tests.
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We have a new exchange server 2013 installed but also has exchange 2007 up.
MX records are now pointing to the new exchange server, all were working ok after DNS records were changed but after the weekend it Outlook clients and OWA keeps on disconnecting and reconnecting from exchange.
Exchange 2013 CU6
Anybody else experienced the same?hi Jheycie,
can you please check if you have .local and .com (different internal and external domain)
almost similar thread.. it worked for me
http://social.technet.microsoft.com/Forums/office/en-US/cc7d2300-0e1f-499f-a8f1-97f84687b6cc/emails-stuck-in-outlook-have-to-restart-transport-service?forum=exchangesvrgeneral
http://social.technet.microsoft.com/Forums/office/en-US/9b9bf607-f882-4f73-a7b2-611ace3f3115/users-unable-to-connect-to-exchange-unless-they-close-and-reopen-outlook?forum=exchangesvrgeneral
MARK AS USEFUL/ANSWER IF IT DID
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Thanks
CasServer LocalSite Scenario Result Latency(MS) Error
OH-EXCH... Default-Fi... Reset Creden... Success 515.98
oh-exch... Default-Fi... GetFolder Success 29347.62
oh-exch... Default-Fi... SyncFolderItems Success 109.44
oh-exch... Default-Fi... CreateItem Success 922.44
oh-exch... Default-Fi... SyncFolderItems Success 31.27
oh-exch... Default-Fi... DeleteItem Success 125.08
oh-exch... Default-Fi... SyncFolderItems Success 922.44
VERBOSE: [14:39:21.611 GMT] Test-WebServicesConnectivity : Admin Audit Log: Entered Handler:OnComplete.
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We do have SP3 installed but we do not have the most recent rollup. We have version 14.03.0181.006 which is according to this article is Update Rollup 5 for Exchange Server 2010 SP3 Per this article, http://technet.microsoft.com/en-us/library/hh135098(v=exchg.150).aspx
The server performance is certainly questionable, but we haven't gotten very far with upgrading or replacing it and I think something like this would certainly be something we could point to as an example of how the server performance is affecting business
and the delay it causes. But I was really hoping to get something I could use to definitively point to as evidence of it being a server performance problem. Would you, or anyone who reads this, be able to tell me what the results of that cmdlet indicate? -
Outlook disconnects intermittently
We have Exchange 2013 & Outlook 2013
All users disconnect & reconnects from Outlook exactly by 1000-1005 everyday.
I believe Monitor availablity restarts MSExchangeProxyAppPool.
Please assist me troubleshooting
SAHHi,
If the issue happens to all users, please check whether all Exchange related services are started and running in your Exchange server.
Additionally, please check whether users can access their mailbox from OWA. If the issue doesn’t happen in OWA but only in Outlook, the issue may be Related to the autodiscover service. Please collect more information by running Test E-mail AutoConfiguration
in Outlook client:
please open Outlook - press CTRL key - right click on the Outlook icon from right bottom corner taskbar - Test Email AutoConfiguration. Put your email address - uncheck use guessmart and secure guessmart authentication - click Test to check your Autodiscover
service.
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Excel service and OWA - getting ERROR while trying to open/edit Excel documents
Hi All,
We have configured SharePoint 2013 with Excel Service and OWA (Office Web Apps).
After configuring, we are able to view/edit Word or PowerPoint documents from the browser (as OWA is configured). But we are getting errors while trying to open/edit Excel documents.
We are not able to view/edit the excel workbook from the browser (through OWA).
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Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 3/25/2013 1:29:08 PM
Event time (UTC): 3/25/2013 7:59:08 AM
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Event sequence: 10
Event occurrence: 3
Event detail code: 0
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Application domain: /LM/W3SVC/2/ROOT/x-1-130086717598089315
Trust level: Full
Application Virtual Path: /x
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Machine name: VHYDMANTHSTP-02
Process information:
Process ID: 1252
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
Exception type: ArgumentException
Exception message: An entry with the same key already exists.
at System.Collections.Generic.TreeSet`1.AddIfNotPresent(T item)
at System.Collections.Generic.SortedDictionary`2..ctor(IDictionary`2 dictionary, IComparer`1 comparer)
at Microsoft.Office.Excel.Server.ServiceHost.ServiceHost.GetInstalledUICultures()
at Microsoft.Office.Excel.Server.ExcelServerRegionalSettings.IsUICultureSupported(String cultureTag, CultureInfo& cultureInfo)
at Microsoft.Office.Excel.Server.ExcelServerRegionalSettings.SafeSetCurrentUICulture(String cultureTag, Boolean useOleo, Boolean allowCustomFallback)
at Microsoft.Office.Excel.Server.ExcelServerRegionalSettings.SafeSetCurrentUICultureFromFrontEnd(String uiCultureTag, Boolean allowFallback)
at Microsoft.Office.Excel.Server.ExcelServerRegionalSettings.SafeSetCurrentCulturesFromFrontEnd(String uiCultureTag, String dataCultureTag)
at Microsoft.Office.Excel.Server.ServiceHost.ServiceHost.Microsoft.Office.Excel.Server.Host.IEwaHost.SetCurrentCulturesFromContext(HttpContext context)
at Microsoft.Office.Excel.Server.ServiceHost.ServiceHost.Microsoft.Office.Excel.Server.Host.IEwaHost.PreProcessRequest(HttpContext context)
at Microsoft.Office.Excel.WebUI.XlPreview.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Request information:
Request URL:
http://mysrevr/x/_layouts/xlpreview.aspx?ui=en-US&rs=en-US&WOPISrc=http://myservernames1/_vti_bin/wopi.ashx/files/f36d669ceb814d67bdad0e1e1f98e466&wdSmallView=1
Request path: /x/_layouts/xlpreview.aspx
User host address: 10.81.138.92
User:
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Authentication Type:
Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
Thread ID: 13
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: False
Stack trace: at System.Collections.Generic.TreeSet`1.AddIfNotPresent(T item)
at System.Collections.Generic.SortedDictionary`2..ctor(IDictionary`2 dictionary, IComparer`1 comparer)
at Microsoft.Office.Excel.Server.ServiceHost.ServiceHost.GetInstalledUICultures()
at Microsoft.Office.Excel.Server.ExcelServerRegionalSettings.IsUICultureSupported(String cultureTag, CultureInfo& cultureInfo)
at Microsoft.Office.Excel.Server.ExcelServerRegionalSettings.SafeSetCurrentUICulture(String cultureTag, Boolean useOleo, Boolean allowCustomFallback)
at Microsoft.Office.Excel.Server.ExcelServerRegionalSettings.SafeSetCurrentUICultureFromFrontEnd(String uiCultureTag, Boolean allowFallback)
at Microsoft.Office.Excel.Server.ExcelServerRegionalSettings.SafeSetCurrentCulturesFromFrontEnd(String uiCultureTag, String dataCultureTag)
at Microsoft.Office.Excel.Server.ServiceHost.ServiceHost.Microsoft.Office.Excel.Server.Host.IEwaHost.SetCurrentCulturesFromContext(HttpContext context)
at Microsoft.Office.Excel.Server.ServiceHost.ServiceHost.Microsoft.Office.Excel.Server.Host.IEwaHost.PreProcessRequest(HttpContext context)
at Microsoft.Office.Excel.WebUI.XlPreview.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)I have the same issue while opening the file , i have checked every thing twice. but unable to fix this thing . can any one help.
One more thing which is i am wondering none of the MS representative replied on this post which is originally posted on March 27-2013.
is microsoft alive??
Imran Bashir Network Administrator MCP, JNCIA-EX,ER,JNIOUS +92-333-4330176
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