Outlook as an option to sync
I have downloaded the desktop software version 7 to sync my Blackberry Tour with Outlook. The problem is that Outlook is not an option for the contacts or calendar (the 2 items that I wish to sync). Please advise as to how to activate the desktop software to recognize that I wish to sync with my Outlook 2007 pst file. Thanks.
Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB31694 When configuring Desktop Software 7 for synchronization Outlook is missing from the drop down menu
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Using Outlook 2011 for mac and syncing blackberry very slow
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You're not going to like this answer, but you should let Exchange be your e-mail system. Move off Gmail to Exchange on-premises or Online.
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." -
Help with Sync Calendar with Outlook all appointments do not sync..
I am not a super tech but I do have some pretty good skills for a girl, if i do say so myself.... however I am So frustrated.. I need help.
This is my very first public post.. So I hope I give all the info that will help, but if I missed something, please let me know.
Here is some background info:
I have a BB Bold
I do NOT use it on an enterprise (network)
I sync my bb with my dell
Windows Vista (UGH!!!)
Microsoft outlook - Version 6.0.6001 Service Pack 1 Build 6001
My calendar and my contacts are the most important reason I have a bb
My contacts are FINE
My calendar is a MESS
I have 2 separate email addresses working though my bb.. For the purposes of his post I will refer to them as
[email protected] and
[email protected]
When I make appointments in my work calendar, I do one of the 2 things to get all my appointments on the BB
Schedule my gmail address as an attendee to the appointment or
Forward the appointment to my gmail address from my work email
When I make appointments directly from my BB I do it by selecting Menu>New = my gmail account defaults as the "send using"
BB Info:
When I am in the calendar and I select >Menu.Options> Calendars> I have 3 options
[email protected] which has (518 entries)
Device Default which has (157 entries)
[email protected] which has (429 entries)
When I go to Menu>Options>Advanced Options>Default Services>(CICAL) is [email protected] it shows that I have the options to select my Gmail OR my .mac address
Here is the problem - this did not used to happen, and I quite honestly didnt realize that my backup was messed up so i have NO idea how long this is going on.
When I sync with Outlook
There are only 518 appointments that are synced
I cannot get the other 157 (device default) + 429 (mac) to sync with my outlook
Can anyone help me get them all on my gmail calendar? or into my outlook so that I can then sync back with the BB
I do not sync my bb with my mac
Here is what I have tired:
Screaming at the computer
Screaming in spanish at the blackberry
ignoring them both
I have restrained myself from throwing both of them against the wall.
but seriously
I have set the BB desktop manager to do a one way sync > bb to outlook = NOTHING Only the gmail syncs
I have changed the (CICAL) to my mac address and performed a sync = NOTHING - only the gmail syncs
I am at a loss and would appreciate any help.
Solved!
Go to Solution.Hi,
We shall then forget about the MAC records.
Outlook contains the 158 records from the Gmail associated calendar.
The default calendar records need to be cleared and restored to the Gmail associated Calendar.
The resulting Blackberry gmail associated calendar will then be synchronized with Outlook to add the former default records
resulting in synchronized calendars on both Outlook and the Blackberry.
Read this over, I suggest more than once. Method three is what we are going to do.
Let me know tomorrow what questions you have with the procedure so we can make sure we are successful.
KB16063 Unexpected results occur when synchronizing with a BlackBerry smartphone that has multiple CICAL service records.
Let me know how it goes!
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure. -
The option to sync calendars/contacts has diapered from my iTunes. Help?
Upgraded to 10.9.2 last week. Now when i go to iTunes, the option to sync my calendar and contacts is nowhere to be found. there is a sync button, but it only syncs browser data, apps, etc. My outlook stuff is not syncing with iCal, even though it's supposed to as i have sync services turned on. I'm really getting tired of Apple's BS.
"I've got sync services turned on in Outlook."
Okay but Sync Services does not exist in OS X 10.9.
MS needs to update Outlook for removal of Sync Services.
Local sync with iTunes is supposed to return to a newer version of iTunes & 10.9.
FYI: it is now called Calendar. iCal went away with 10.8 -
After 9/12/07 Update Outlook not an option
using Win XP Pro with Outlook I do not have the option of syncing to Outlook. Up until this update, it was working fine.
I have the same problem.
Windows XP Pro
Outlook 2007
Outlook doesn't appear as an option to sync to, (not even for contacts), neither does Internet explorer. -
I have the orignal ipad. I synced all my photos from my computer onto. Now I don't have enough storage on my ipad so I want to delete these photos. When I try from my ipad it only gives me the option to share or copy, NOT DELETE. I went to resync my ipad to itunes, after I downloaded the new version and now it doesn't give me an option to sync photos. How do I get rid of them?
Wow. That's weird.
Is your iPad jailbroke? If it is, all bets are off. If it is not jailbroke, keep reading.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
I have a personal email calendar kept on Outlook 2010, I also have an Exchange calender on Outlook. I want to sync both calendars with my Iphone 5 / 6.1.2 but ITunes only sees the exchange calendar.
How can I get Itunes to see both calendars?Hi,
you don't need MobileMe or anything fancy. I personally sync my Outlook calendar and my Outlook address book with three computers (two at the office and one at home)and besides I run Office 2003 on one, Office 2007 on the other and Office 2010 on the third, so it can't get more complicated than that, but it works 100%.
First sync Outlook with iTunes on one computer, having done that when you try to sync it to another machine, iTunes will recognize that it is synced with another computer and ask you if you want to merge the data, say yes, That's all there is to it.
It does not work for music as you rightly say but as far as Calendars and Contacts are concerned it's flawless and transparent.
If you hit a snag talk back to me.
Cheers. -
I have wasted so many hours trying to make this work and researching Apple support. Nothing works so I am hoping to get an answer here.
First of all, here is what I am using:
Windows 7 32 bit
Outlook 2010
iPhone 5 and iPad 3
iOS 7.0.2 on both devices
I have downloaded the iCloud app for my Windows computer and checked that it sync my contacts, calendar, and tasks. I have enabled iCloud on my phone for contacts, calendars and tasks. I have not been able to get anything to sync. My iCloud calendar appears in Outlook but everything is grayed out. I see the iCloud reminders under my tasks tab but there is nothing listed.
I have uninstalled and reinstalled iCloud on my Windows computer. I have turned off the calendars, tasks, and contacts sync under iCloud on my phone and turned them back on - nothing. I have restarted my computer and iPhone - nothing. Same results with my iPad - nothing.
Additionally, I have gmail as my personal email; also am forced to use Good for Enterprise for my work email.
I am at my wits end. I finally ended up syncing today with the USB cable via iTunes but the whole point behind iCloud is to be able to sync wirelessly.
ANY help would be greatly appreciated.Hello there janis143,
Thank you for using Apple Support Communities.
It sounds like after the recent iOS update, your Outlook content is no longer syncing properly to your phone.
I found this article named:
iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
http://support.apple.com/kb/HT1692
I recommend the troubleshooting steps therein.
All the very best,
Sterling -
After switching to iCloud, Outlook 2011 calendar no longer syncs with iCal.
Before iCloud, my Outlook 2011 calendar (Exchange) was syncing locally with iCal, which worked just fine. Once I moved to iCloud, my local calendar was removed by iCloud, and I can no longer sync my Outlook 2011 calendar (Exchange) to my local iCal (I don't want it to sync with iCloud, if that's still possible). How do I get this capability back?
That's not the point. Before iCloud, Outlook synched with Apple Calendar and/or iCal. With iCloud, Cal syncs with iPhone and other devices. Outlook doesn't have to sync with iCloud (although that would certainly be nice). It just has to continue to sync with Cal, which in turn syncs with devices via iCloud.
But for some inane reason, it doesn't. If this is Apple's way of forcing people to not use Office and only use Calendar and Apple Mail, they are going to stop the gains they've made in business environments. Businesses, especially large businesses, use Outlook. End of story.
Furthermore, Apple's instructions for setting up or deleting iCal and iCloud accounts is complete gibberish. And I'm a tech who has been working with computers for 32 years. Apple used to be great at making things easy. They now suck at it and are just as bad as Microsoft. -
The option to sync wirelessly is not showing up on the summary tab
The option to sync wirelessly is not showing up on the summary tab when iphone is connected. Does anyone know why?
Here is a simple example
This square starts like this
No normaly once selected like that when you "grab the corner" the scroll bar will come up and adjust dimensions of the entire square. But when I do it it only changes one side like this
I want it to adjust all sizes like it used too without having to pull each individual corner to have a flat perspective. -
Please help, itunes wont give me option to sync from my iphone
I have an iphone 4s and I just downloaded itunes on my hp with windows and the new itunes doesnt give me an option to sync my mnusic library onto my computer from my iphone. ive tried restarting it and unplugging it and they dont give me any options!
iTunes will only transfer music purchased from the iTunes store from your phone to your iTunes library. To do that, authorize your computer for the Apple ID(s) used to purchase the music in Store>Authorize This Computer, then connect your phone to your computer, open iTunes and go to File>Devices>Transfer Purchases.
Music from other sources on your phone (such as from ripped CDs) must be extracted from your phone using 3rd party software such as Touch Copy (PC or Mac) or PhoneView (Mac only).
If your iTunes library is still on your old computer, the best solution is to copy the entire iTunes folder (not just the music folder) from your old computer to your new one, as explained here: http://support.apple.com/kb/HT4527. -
So, I bought the iPod shuffle and when I plug it into my mac, the option of syncing doesn't appear. What do I do?
Does the Shuffle appear ini Tunes at all? If not try using a different USB port and double checking to make sure the other end of the syncing cable is firmly seated in the Shuffle.
B-rock -
I am trying to sync my ipod shuffle to the itunes on my computer. When I try to sync I go to the drop down file tab. PULL up "devices" But the extended options of SYNC, RESTORE, Transfer and Backup won't allow me to click on them. How do I activate?
Those menu bar commands are disabled when you do not have a device (your shuffle) selected in iTunes.
If the iTunes sidebar (along left side of iTunes) is hidden, from the menu bar, under View, select Show Sidebar. In the sidebar, your shuffle should be listed under DEVICES. Click on it there to select it. Now, those commands under the File menu should be accessible.
However, once you have the shuffle selected, many of those "device-related" commands in the menu bar are also on the iTunes window. For example, there is a Sync button at the low-right corner of the window, which does the same thing as the command in the menu bar. -
How do I get itunes to recognize my bookmarks in Mozilla. When I sync my iphone, it does not give an option to sync Mozilla, only IE and Safari
Hello pbdanner,
It seems your iPhone isn't recognized in iTunes for Windows. The following article provides troubleshooting steps which may help you find a solution:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D
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