Outlook Can't connect to Exchange Server

Dear All;
I install the exchange server 2013 in our Environment with basic configurations, it was work correctly in out look and OWA.
 In this period I install  outlook Clint  and connect to exchange correctly , Then I log in to Exchange Administrations Center , then make some changes , after that i can't connect  outlook Clint  to exchange server  while I
can connect to OWA but with error message related to Certificate.(Kindly check the screen shoot of error )
Kindly help me to solve this issue I beginner  with Exchange.

Here are the default permissions for the Exchange virtual directories:
http://technet.microsoft.com/en-us/library/gg247612(v=exchg.150).aspx
I found that the print in the screenshots was not clear - maybe it's me or my browser.
What names do you have on the certificate?
exchange.abc.local
Is that it?
Is this a self-signed certificate? Or did you get it from Digicert, VeriSign, GoDaddy or some other 3rd party authority?
Regardless, the URLs for the virtual directories, OWA in particular, have to match what is on the cert.
So OWA might be:
https://mail.exchange.abc.local/owa
Other possibility:
https://webmail.exchange.abc.local/owa
Since exchange.abc.local is what you have on the cert, the URL has to configured as shown above. You can use "mail", "webmail" or whatever just before (once again, as shown above) but you have to make sure that is what the users enter
when they attempt to access email.
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you.

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  • Outlook can't connect with Exchange 2013 after migration from Exchange 2007

    <style type="text/css">P { margin-bottom: 0.21cm; }</style>
    Hello,
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    Sorry because the test is in spanish and I translated it with google, from here I only can access the tool in spanish.
    We continue to try to resolve the problem.
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    Testing RPC / HTTP connectivity.
    Error in testing RPC / HTTP.
    additional Details
    Elapsed time: 24295 ms.
    Test steps
    Connectivity Analyzer Microsoft is trying to test Autodiscover for [email protected] .
    Error in automatic detection test .
    additional Details
    Elapsed time: 24294 ms.
    Test steps
    Attempting each method of contacting the Autodiscover service .
    Failed to properly contact the Autodiscover service using all methods.
    additional Details
    Elapsed time: 24294 ms.
    Test steps
    Trying to prove possible Autodiscover URL https://empresa.com/AutoDiscover/AutoDiscover.xml
    Error in testing this potential Autodiscover URL .
    additional Details
    Elapsed time: 1509 ms.
    Test steps
    Attempting to resolve the host name in DNS empresa.com .
    The host name is resolved correctly .
    additional Details
    IP addresses returned : 80.36.252.194
    Elapsed time: 507 ms.
    Testing TCP port 443 on the host to ensure empresa.com listening or is open.
    The port was opened successfully.
    additional Details
    Elapsed time: 464 ms.
    Testing the SSL certificate to make sure it is valid.
    The SSL certificate is not exceeded one or more certificate validation checks .
    additional Details
    Elapsed time: 537 ms.
    Test steps
    Connectivity Analyzer Microsoft is attempting to obtain the SSL certificate from remote server on port 443 empresa.com .
    Connectivity Analyzer Microsoft successfully obtained the remote SSL certificate.
    additional Details
    Remote Certificate Subject : CN = mail.empresa.com , issuer : CN = mail.empresa.com .
    Elapsed time: 454 ms.
    Validating the certificate name .
    The certificate name was validated successfully .
    additional Details
    Hostname empresa.com was found at the entrance of the alternative subject name of the certificate.
    Elapsed time: 1 ms.
    Is validating the trusted certificate .
    Validation Error trusted certificate.
    Test steps
    Connectivity Analyzer Microsoft is trying to build certificate chains for certificate CN = ​​mail.empresa.com .
    Could not build a certificate chain for the certificate.
    Tell me more about this issue and how to resolve
    additional Details
    The certificate chain did not end in a trusted root . Root = CN = mail.empresa.com
    Elapsed time: 31 ms.
    Trying to prove possible Autodiscover URL https://autodiscover.empresa.com/AutoDiscover/AutoDiscover.xml
    Error in testing this potential Autodiscover URL .
    additional Details
    Elapsed time: 21723 ms.
    Test steps
    Attempting to resolve the host name in DNS autodiscover.empresa.com .
    The host name is resolved correctly .
    additional Details
    IP addresses returned : 46.16.56.40
    Elapsed time: 498 ms.
    Testing TCP port 443 on the host to ensure autodiscover.empresa.com listening or is open.
    The specified port is blocked , not listening or does not generate the expected response .
    Tell me more about this issue and how to resolve
    additional Details
    Network Error communicating with the remote host.
    Elapsed time: 21224 ms.
    Attempting to contact the Autodiscover service with the HTTP redirect method .
    Error when trying to contact the Autodiscover HTTP redirect method .
    additional Details
    Elapsed time: 606 ms.
    Test steps
    Attempting to resolve the host name in DNS autodiscover.empresa.com .
    The host name is resolved correctly .
    additional Details
    IP addresses returned : 46.16.56.40
    Elapsed time: 14 ms .
    Testing TCP port 80 on the host to ensure autodiscover.empresa.com listening or is open.
    The port was opened successfully.
    additional Details
    Elapsed time: 202 ms.
    Connectivity Analyzer Microsoft is checking the automatic detection of host empresa.com for an HTTP redirect to the Autodiscover service.
    Connectivity Analyzer Microsoft could not get a HTTP redirect response for Autodiscover .
    additional Details
    Web exception occurred because an HTTP 404 response was received - Unknown NotFound . Headers received: Connection : close Content- Length: 1209 Content- Type: text / html Date: Wed, 12 Mar 2014 15:27:58 GMT Server : Apache/2.2.9 (Debian ) PHP/5.2.6-1 +
    lenny3 with Suhosin -Patch X -Powered -By : PHP/5.2.6-1 + lenny3 HTTP Response Headers : Connection : close Content- Length: 1209 Content- Type: text / html Date: Wed, 12 Mar 2014 15:27: 58 GMT Server : Apache/2.2.9 (Debian ) PHP/5.2.6-1 + lenny3 with
    Suhosin -Patch X -Powered -By : PHP/5.2.6-1 + lenny3
    Elapsed time: 388 ms.
    Attempting to contact the Autodiscover service using the method of DNS SRV redirect server.
    Connectivity Analyzer Microsoft could not contact the Autodiscover service using the DNS SRV redirect method .
    additional Details
    Elapsed time: 186 ms.
    Test steps
    Trying to find the SRV record in DNS _autodiscover._tcp.empresa.com .
    Not the Autodiscover SRV record in DNS found .
    Tell me more about this issue and how to resolve
    additional Details
    Elapsed time: 186 ms.
    Checking for a CNAME record for Autodiscover in DNS for your domain " empresa.com " to Office 365.
    Could not validate the Autodiscover CNAME record in DNS. If your mailbox is not in Office 365 , you can ignore this warning.
    Tell me more about this issue and how to resolve
    additional Details
    No Autodiscover CNAME record for your domain ' empresa.com ' .
    Elapsed time: 268 ms.
    jspt

    Hello,
    We have the Self-signed certificate that comes with Exchange, and we've created a new self-signed including all our domains mail.company.com, domain.local, exchange13.domain.local, autodiscover.company.com, autodiscover.domain.local.
    below I print you the result os the comand Get-ClientAccesServer | fl . Now we've configured a SPC objetct folow the instructions of Wizard
    Exchange Server Deployment from Microsoft. We've executed the commands in our new Exchange 13, but can't did it in the old Exchange:
    $AutodiscoverHostName = "autodiscover.contoso.com"Get-ExchangeServer | Where {($_.AdminDisplayVersion -Like "Version 8*") -And ($_.ServerRole -Like "*ClientAccess*")} | Set-ClientAccessServer -AutoDiscoverServiceInternalUri https://$AutodiscoverHostName/Autodiscover/Autodiscover.xmlThis is the result of
    RunspaceId                           : 89c86f8e-d156-4480-b31d-59215976879b
    Name                                 : EXCHANGE13
    Fqdn                                 : EXCHANGE13.domain.local
    ClientAccessArray                    :
    OutlookAnywhereEnabled               : True
    AutoDiscoverServiceCN                : EXCHANGE13
    AutoDiscoverServiceClassName         : ms-Exchange-AutoDiscover-Service
    AutoDiscoverServiceInternalUri       : https://autodiscover.company.com/Autodiscover/Autodiscover.xml
    AutoDiscoverServiceGuid              : 77378f46-2c66-4aa9-a6a6-3e7a48b19596
    AutoDiscoverSiteScope                : {Nombre-predeterminado-primer-sitio}
    AlternateServiceAccountConfiguration :
    IsOutOfService                       : False
    WorkloadManagementPolicy             : DefaultWorkloadManagementPolicy_15.0.825.0
    Identity                             : EXCHANGE13
    IsValid                              : True
    ExchangeVersion                      : 0.1 (8.0.535.0)
    DistinguishedName                    : CN=EXCHANGE13,CN=Servers,CN=Exchange Administrative Group
                                           (FYDIBOHF23SPDLT),CN=Administrative
    Groups,CN=First Organization,CN=Microsoft
                                           Exchange,CN=Services,CN=Configuration,DC=domain,DC=local
    Guid                                 : e83055fe-217b-4ed6-9cd0-7711097baf99
    ObjectCategory                       : domain.local/Configuration/Schema/ms-Exch-Exchange-Server
    ObjectClass                          : {top, server, msExchExchangeServer}
    WhenChanged                          : 09/03/2014 12:46:07
    WhenCreated                          : 08/03/2014 19:15:54
    WhenChangedUTC                       : 09/03/2014 11:46:07
    WhenCreatedUTC                       : 08/03/2014 18:15:54
    OrganizationId                       :
    OriginatingServer                    : severdc.domain.local
    ObjectState                          : Unchanged
    I hope this stuff can help you.
    Thanks!!
    jspt

  • Microsoft Outlook 2010 cannot connect to exchange server

    I have just got Microsoft Outlook 2010 and I cannot open it.
    When I click to open it I get an error message saying that "the connection to microsoft exchange is unavailable. Microsoft must be online or connected to complete this action"
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    Hi,
    If you test on www.testexchangeconnectivity.com is ok.
    Maybe it has some issue on Client setting.
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  • Mac can't connect to exchange server

    Hello everyone,
    I'm having an issue with our mail environment.
    Windows users and phone users (iOS and Android) are working
    But when I try to configure a Exchange mailbox it doesn't work.
    It says: Username and password is incorrect.
    Even with Domain in front of it and a password reset, it still doens't work.
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    I tested it with my Windows Computer at home, which configures it after I manually set Outlook Anywhere and put it the information. So Autodiscover is working half I guess?
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  • Outlook 2011 not connecting to exchange server

    Hi,
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    <Autodiscover xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006"> <Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">
    <User> <DisplayName>GGGGG GIAMBERTO</DisplayName> <LegacyDN>/o=Messaging/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=U333</LegacyDN> <DeploymentId>4e25f968-2a52-4b3e-a495-85893d549218</DeploymentId>
    </User> <Account> <AccountType>email</AccountType> <Action>settings</Action> <Protocol> <Type>EXCH</Type> <Server>outlook-to.sede.corp.NN.com</Server> <ServerDN>/o=Messaging/ou=Exchange
    Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=outlook-to.sede.corp.NN.com</ServerDN> <ServerVersion>7383807B</ServerVersion> <MdbDN>/o=Messaging/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=outlook-to.sede.corp.NN.com/cn=Microsoft
    Private MDB</MdbDN> <ASUrl>https://webmail-01.XX.com/ews/exchange.asmx</ASUrl> <OOFUrl>https://webmail-01.XX.com/ews/exchange.asmx</OOFUrl> <OABUrl>https://webmail-01.XX.com/OAB/8b29a335-91f9-459d-8226-af3af35a0f11/</OABUrl>
    <UMUrl>https://webmail-01.XX.com/ews/UM2007Legacy.asmx</UMUrl> <Port>0</Port> <DirectoryPort>0</DirectoryPort> <ReferralPort>0</ReferralPort> <PublicFolderServer>EXC10TSPPF00.sede.corp.NN.com</PublicFolderServer>
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    <EcpUrl-aggr>?p=personalsettings/EmailSubscriptions.slab&exsvurl=1</EcpUrl-aggr> <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx></EcpUrl-mt> <EcpUrl-ret>?p=organize/retentionpolicytags.slab&exsvurl=1</EcpUrl-ret>
    </Protocol> <Protocol> <Type>EXPR</Type> <Server>webmail.XX.com</Server> <ASUrl>https://webmail-01.XX.com/ews/exchange.asmx</ASUrl> <OOFUrl>https://webmail-01.XX.com/ews/exchange.asmx</OOFUrl> <OABUrl>https://webmail-01.XX.com/OAB/8b29a335-91f9-459d-8226-af3af35a0f11/</OABUrl>
    <UMUrl>https://webmail-01.XX.com/ews/UM2007Legacy.asmx</UMUrl> <Port>0</Port> <DirectoryPort>0</DirectoryPort> <ReferralPort>0</ReferralPort> <SSL>On</SSL> <AuthPackage>Ntlm</AuthPackage>
    <CertPrincipalName>msstd:webmail.XX.com</CertPrincipalName> <EwsUrl>https://webmail-01.XX.com/ews/exchange.asmx</EwsUrl> <EcpUrl>https://webmail-01.XX.com/ecp/</EcpUrl> <EcpUrl-um>?p=customize/voicemail.aspx&exsvurl=1</EcpUrl-um>
    <EcpUrl-aggr>?p=personalsettings/EmailSubscriptions.slab&exsvurl=1</EcpUrl-aggr> <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx></EcpUrl-mt> <EcpUrl-ret>?p=organize/retentionpolicytags.slab&exsvurl=1</EcpUrl-ret>
    </Protocol> <Protocol> <Type>WEB</Type> <Port>0</Port> <DirectoryPort>0</DirectoryPort> <ReferralPort>0</ReferralPort> <Internal> <OWAUrl AuthenticationMethod="Basic, Ntlm, Fba, WindowsIntegrated">https://webmail-01.XX.com/owa/</OWAUrl>
    <OWAUrl AuthenticationMethod="Ntlm, WindowsIntegrated">https://webmailint-01.XX.com/owa/</OWAUrl> <OWAUrl AuthenticationMethod="Basic, Ntlm, WindowsIntegrated">https://webmailint-01.XX.com/owa/</OWAUrl> <Protocol>
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    Transfer-Encoding: chunked Persistent-Auth: true Cache-Control: private Content-Type: text/xml; charset=utf-8 Date: Wed, 11 Feb 2015 05:31:48 GMT Server: Microsoft-IIS/7.5 X-AspNet-Version: 2.0.50727 X-Powered-By: ASP.NET Tempo trascorso: 1894 ms.
    And hereafter the Trouble shooting log of Outlook 2011:
    Outlook Exchange Auto Configure,Verbose,=== Performing autodiscover for [email protected]
    Outlook Exchange Auto Configure,Verbose,--- HTTPS endpoints
    Outlook Exchange Auto Configure,Verbose,Querying https://xx.com/autodiscover/autodiscover.xml
    Outlook Exchange Web Services,Verbose,"EWS: Request data on thread=0x7a2bf264, XML data=
    <?xml version=""1.0"" encoding=""UTF-8""?><soap:Envelope xmlns:soap=""http://schemas.xmlsoap.org/soap/envelope/"" xmlns:t=""http://schemas.microsoft.com/exchange/services/2006/types""
    xmlns:m=""http://schemas.microsoft.com/exchange/services/2006/messages""><soap:Header><t:RequestServerVersion Version=""Exchange2007_SP1"" /><t:MailboxCulture>it-IT</t:MailboxCulture><t:TimeZoneContext><t:TimeZoneDefinition
    Id=""XXX Standard Time""/></t:TimeZoneContext></soap:Header><soap:Body><GetFolder xmlns=""http://schemas.microsoft.com/exchange/services/2006/messages""><FolderShape><t:BaseShape>IdOnly</t:BaseShape></FolderShape><FolderIds><t:DistinguishedFolderId
    Id=""inbox""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId Id=""outbox""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId
    Id=""contacts""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId Id=""calendar""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId
    Id=""notes""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId Id=""tasks""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId
    Id=""journal""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId Id=""sentitems""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId
    Id=""deleteditems""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId Id=""drafts""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId
    Id=""junkemail""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId Id=""root""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId></FolderIds></GetFolder>"
    2015-02-28 11:44:10.075,0xFFFFFFFF,Outlook Exchange Web Services,Info,"EWS: Sending request on connection=0x7a399eb8, URL=/ews/Exchange.asmx, SoapAction=""http://schemas.microsoft.com/exchange/services/2006/messages/GetFolder"""
    Outlook Exchange Auto Configure,Error, Error code: -3259
    Outlook Exchange Auto Configure,Verbose,Querying https://autodiscover.xx.com/autodiscover/autodiscover.xml
    Outlook Exchange Auto Configure,Error, Error code: -39
    Outlook Exchange Auto Configure,Verbose,--- HTTP redirect endpoint
    Outlook Exchange Auto Configure,Info, Error code: -3259
    Outlook Exchange Auto Configure,Verbose,--- DNS SRV method
    Outlook Exchange Auto Configure,Error, Error code: -3176
    Outlook Exchange Auto Configure,Verbose,No _autodiscover._tcp.xx.com service found
    Outlook Exchange Auto Configure,Verbose,--- HTTPS endpoints
    Outlook Exchange Auto Configure,Verbose,Querying https://webmail.xx.com/autodiscover/autodiscover.xml
    Outlook Exchange Auto Configure,Error, Error code: -39
    Outlook Exchange Auto Configure,Verbose,Querying https://autodiscover.webmail.xx.com/autodiscover/autodiscover.xml
    Outlook Exchange Auto Configure,Error, Error code: -3259
    Outlook Exchange Auto Configure,Verbose,=== Failed to retrieve autodiscover settings for [email protected]
    Outlook Exchange Web Services,Verbose,"EWS: Request data on thread=0x7c20cee4, XML data=
    Can somebody help?
    Thank you in advance

    Hi,
    The connection in Outlook 2011 for Mac is difference from the Exchange connection in Outlook for Windows. The Outlook for Mac is using EWS for Exchange connection.
    According to your original posting, there seems to be some issue with your autodiscover service. And some Exchange services (such as OAB, OOF, OWA etc.) are using webmail-01.xx.com namespace in the URL. Please double confirm the configuration in your Exchange
    server.
    Additionally, please check the autodiscover service on Outlook for Windows machine. If all configurations in server side are correct but the issue persists, I suggest we can ask a question in Outlook 2011 for Mac forum for more help:
    http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=Threads
    Regards,
    Winnie Liang
    TechNet Community Support

  • XP Outlook 2007 not connecting to exchange server for office365 mail

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  • Can't connect to Exchange Server - Upgraded Policies

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        vanhoogy, I saw your distress call in this post. I can assist you with this corporate e-mail issue. Did your employer provide you with the new port settings information? These port settings should be provided by the service provider or administrator. Please be advised that you must insert the correct username/password to verify that a you are authorized to send and recieve messages using that particular server. If the provider uses a username / password combination to authenticate senders, the combination must be valid for both the incoming and outgoing servers. Otherwise, attempts to add your work e-mail address will fail.
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    Follow us on Twitter @VZWSupport

  • OUtlook 2013 can not connect to exchange 2013 after exchange maibox member of DAG failed.

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    Hi,
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