Outlook connector crashes with Office 2007 SP2

Hello. Microsoft has started pushing out Office 2007 SP2, resulting in Outlook crashes for Connector users who apply the patch. The only workaround we've found is to restore the users's system with Windows Restore, and then hide SP2 with Windows Update. A Connector uninstall restores normal Outlook operation. A reinstall of the Connector does not fix the problem.
We're running Outlook Connector 7.2.402.1.
Sun Java(tm) System Messaging Server 6.2-8.04 (built Feb 28 2007)
libimta.so 6.2-8.04 (built 19:28:07, Feb 28 2007)
SunOS vmpm1 5.10 Generic_127127-11 sun4u sparc SUNW,Sun-Fire-V490
Error examples:
"faulting application Microsoft Outlook, version 12.0.6423.1000, faulting module sjms32.dll version 7.2.402.1"
"the store was x is being reconciled with the indexer for the following reason: the store was last opened on a different machine."
"the store x is being re-pushed to the indexer for the following reason: index reset, re-push entire store"
Is there a solution? Will a patch will be issued for Connector 7.2? I haven't tried Connector 7.3 because our messaging and calendar servers don't meet its version requirements.
David.

We're seeing the same issue with Office 2007 SP2 and Connector 7.3 Update1. We're running JCS 5 (roughly Update 1 patches on top of it).
Here's the MS error each time. I can click on Calendar, Contacts, and Tasks. As soon as I click on any email folder, crash.
Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6423.1000
Application Timestamp: 49b08185
Fault Module Name: SJMS32.DLL
Fault Module Version: 7.3.106.4
Fault Module Timestamp: 4937c21f
Exception Code: c0000005
Exception Offset: 0002f7bd
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033
Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
I also tried this with the Office 2007 Outlook Feature pack (also contained within SP2) that was released early for various performance fixes. Same error issue. I resolved by uninstalling the Feature Pack. I tried uninstalling SP2, no luck. I also tried uninstalling/reinstalling the SJ Connector, no luck.
I will check desktop search, see if I can turn it off for Outlook and see what occurs.

Similar Messages

  • Will upgrading to Office 2007 SP2 cause any problems with syncing?

    I've got to figure this question has been addressed somewhere, but searching for "2007 sp2" found no topics...
    So Microsoft's got Office 2007 SP2 available for download now. One of the highlighted changes is speedier Outlook performance which I'm anxious to experience. But I've had issues when I initially synced my iPhone to Outlook and then again when I upgraded to the latest iTunes s/w. Not looking forward to dealing with that again.
    Is Office 2007 SP2 officially supported for syncing with the iPhone? If not yet, when & how will users be notified? What experience have people had that upgraded to SP2?

    EDG55 wrote:
    Is Office 2007 SP2 officially supported for syncing with the iPhone? If not yet, when & how will users be notified? What experience have people had that upgraded to SP2?
    If the documentation doesn't say it is officially supported, then it's not officially supported. As for when, no one here will know--none of us work for Apple. The documentation will probably be modified once stability has been confirmed (or once issues are discovered).
    ~Lyssa

  • OneDrive for Business sync client with Office 2007

    We have 700 people organisation using Sharepoint 2013. One of the key features for us is the OneDrive for business that allows us to sync document libraries. BUT there seems to be a big problem with Office 2007 clients, after installing the separate client
    opening and creating documents get's broken. Same thing is described here:
    http://blogs.technet.com/b/odsupport/archive/2014/02/06/you-cannot-open-or-create-office-documents-in-sharepoint-2013-with-office-2010-and-office-2013-products-installed.aspx
    Office customization tool cannot be used with standalone client and there is no way to disable Microsoft Sharepoint Foundation support. Technet states that Office 2007 is supported but it surely doesn't feel like it. SP2 fixes this for Office 2010, but that
    doesn't help with Office 2007. Is there any solution for this?
    Regards,
    Sampsa

    Hi,
    It’s a known issue with Office 2007 or 2010 (without the latest Service Pack) along with SharePoint 2013.
    To resolve the issue, you can install Service Pack 2 for Office
    2010 and Service Pack 3 for Office 2007.
    Or disable the IE Add On - "SharePoint OpenDocuments Class" .
    Thanks,
    Jason
    Forum Support
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]
    Jason Guo
    TechNet Community Support

  • Office 2007 SP2 Compatibility

    I'm looking for a document that specifically specifies if the SAPGUI 7.10 is compatible with Microsoft Office 2007 SP2. I've found a few notes stating corrections to specific issues with Excel 2007 but I need something that specifies that SP2 is compatible with SAP. Any help would be appreciated. Thank you!

    Hi , check the
    Note 722513 - Desktop Office Integration: Maintenance information
    Note 1286768 - OFFI:Support for Office 2007 files (*.docx and *.xlsx)
    Note 1413494 - Composite SAP note: Supporting MS Office 2007 in workflow
    SP are unspecified, i'm think SP are not mandatory in this case.
    Regards.

  • Can Contribute Keys be sent with Office 2007 installed?

    Maybe Contribute 4 does not work with Office 2007 beta TR? I
    have Outlook set as my emailer. Clicking on send key just hangs
    Contribute. So is the workaround just to save the key to disk and
    send via email attachement? Is that all that function does anyway:
    mailto: with attachement?

    Hi Tatiana,
    This is the know issue. I have experienced this issue with one of our client. The cause of issue as below -
    Scenario
    You have 2007 Microsoft Office installed on a computer.
    On the same computer, you also have a Microsoft Office 2013 application installed, such as Microsoft Lync 2013 or Microsoft Word 2013.
    SOLUTION
    To work around this issue, remove the Microsoft SharePoint Foundation Support program component from the Office 2013
    installation on the affected computer or computers. To do this, follow the “Install or remove individual Office program components” section of the following Microsoft Office website:
    Install or remove individual Office
    programs and components
    (http://office.microsoft.com/redir/HA010354261.aspx)
    After you complete these steps, repair 2007 Office. For more information about how to repair the installation, click
    the following article number to go to the article in the Microsoft Knowledge Base:
    924611
    (http://support.microsoft.com/kb/924611/ )
    How to install the individual 2007 Office features or to repair the installed 2007 Office programs
    Note When
    you follow these steps, set the Microsoft SharePoint Foundation Support
    component within Office Tools to Not Available.
    This solution doesn't apply to scenarios in which SharePoint Designer 2013 is installed on the affected computer.
    You can find further details here at Microsoft support site -
    http://support.microsoft.com/kb/2888015
    Hope this helps you.
    Cheers, Badal

  • Adobe Acrobat 8 Standard compatibility issues with Office 2007 and Windows 7

    I just updated my platform to Windows 7 and upgraded from Microsoft Office 2003 to Microsoft Office 2007.  The PDF printer did not download and realized that there are compatibility issues with Office 2007.  How could I get this fixed?

    Buy Acrobat 11.

  • Protect Word document with Office 2007

    Hi!!!
    With Office 2003 and Office 1997 we create an object "WORD.BASIC" and use the method "TOOLSPROTECTSECTION" to protect sections of a word document. With Office 2007 this method does not work and it protect all the document and not the selected sections.
    Do you know which methods we can use with Office 2007???? Or how we can solve the problem???
    Thanks a lot!!
    Lluís i Montse
    Edited by: Lluís i Montse Lluís i Montse on Jan 15, 2008 5:16 PM

    Does sombody know the answer???? Or any information that we can use???????
    Thanks!!

  • File association error with office 2007 documents

    I recently upgraded from office 2003 to office 2007 and now Bridge CS3 will not open my office documents with office 2007. I looked in the file associations preferences and did not see doc, docx, xls, xlsx, etc. in there at all. I have also looked at re-installing just Bridge CS3 but there is not an option for that when I put in the installation discs.
    Please help...

    This is not a Bridge problem! You would need to get it working from explorer first, you need to setup the file associations! after you have done that you should be able to open your documents from Explorer and Bridge.

  • Crystal report 8.5 and 11 compatibility with Office 2007

    Hi, we are currently running Crystal report 8.5 and 11.
    We are projecting to migrate to version 2007 of Office.
    Is Crystal report 8.5 and 11 has been tested with office 2007?
    Regards,

    Hi Eric,
    You can download [Platform supported guide|https://websmp207.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000712240&_SCENARIO=01100035870000000202&].
    It will help you out in better understanding of compatible environments.
    Regards,
    Shweta

  • Weird... Running Win7 32bit with Office 2007- Acrobat 8.2.6

    Running Win7 32bit with Office 2007- Acrobat 8.2.6
    What im trying to do:  Convert a word document into a PDF.
    My Problem:  When selecting PRINT-> Adobe PDF--> Okay....
    it produces the following error 
    %%[ ProductName: Distiller ]%%
    %%[Page: 1]%%
    %%[Page: 2]%%
    %%[Page: 3]%%
    %%[Page: 4]%%
    %%[Page: 5]%%
    %%[Page: 6]%%
    %%[Page: 7]%%
    %%[Page: 8]%%
    %%[Page: 9]%%
    Cambria not found, using Courier.
    %%[ Error: invalidfont; OffendingCommand: show ]%%
    Stack:
    %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
    %%[ Warning: PostScript error. No PDF file produced. ] %%
    Thoughts/observations 
    1.) acrobat/distiller is using default settings.  Nothing has been changed after initial install. 
    2.)The user that is experiencing this problem has the following setup: Win7 32bit with Office 2007- Acrobat 8.2.6
    3.) I can PDF internet pages, but not certain word documents.  
    4.)Another user running XP with office 2007 is able to print to PDF. weird 

    Seems like when I uncheck "Rely on system fonts only; do no use document fonts"
    it prints to PDF, but the original fonts are lost [some formatting is lost too, sometimes.]

  • Version 7.2 PDF GENERATOR compatible with OFfice 2007 ?

    Dear,
    I didn't find any documentation about this point.
    Is 7.2 compatible with Office 2007 ?
    Thanks a lot for your reply.
    Jérémy Demylle

    That is all great and fine yet I ALREADY PAID for the one I have - shouldn't have to pay FULL PRICE for another one...at the very least they should allow me to upgrade or update to fit my new version of window not buy an ENTIRE NEW program! Not cheap!

  • SRM interaction with Office 2007

    Hello Gurus,
    We need to do some research on how SRM interacts with Office 2007- users are having problems with attached files.
    The issue is buyers can't read requisitioners' attachments in SRM.Our requisitioners get upgraded to Office 2007. Default file extension is .docx, .xlsx, .pptx, etc. SRM does not recognize 4-character extensions, but the file is still good.So file is not readable.
    can you guys help me in this?
    Regards,
    Khushbu.

    Thanks. My concern is to have compatibility with common features and files in Word, Excel & Powerpoint. Can those be shared back and forth between PC and Mac, assuming both versions of Office are using a common feature set? Probably it will be more about opening files from the PC on Mac than the other way around.

  • Installatn of LO SP3 build with office 2007 gives office 2003 kb907417 err

    Hi.
    Xcelsius and Office 2010
    This is further to the above link.
    We have our desktop machines wherein we have tried to install Xcelsius 2008 SP3 build and also Live Office SP3 build - with Office 2007 and it works fine. Though the operating system on desktop is Windows 7
    However we are testing on moving our desktop machines to the cloud computing.
    While we tried installing xcelsius 2008 sp3 build with office 2007 installed locally on thin client of vmware, xcelsius 2008 got installed. on Windows 7
    However Live office sp3 build is not getting installed.
    Installatn of LO SP3 build with office 2007 gives office 2003 kb907417 error - on windows 7 machine.
    Which is ridiculous.
    This was an old error of 3.1 which was required for .net 2 framework and the microsoft patch related to office 2003. Which cannot be run on windows 7 ???
    But still that error comes up ? Error says :
    Update for office 2003(KB 907417) not detected on this machine. Please install the update and re-run the setup.
    Can anyone advise what is the way to have this error not crop up on LO installation of SP3 build with office 2007.
    So that we could complete this installations.
    I do not know what exactly is the related patch to be installed on windows 7, so that we do not get this error, on a vm client.
    Thanks for the help in advance.
    Regards
    indu
    Edited by: Indumathy Narayanan on Jul 5, 2011 1:39 PM
    Edited by: Indumathy Narayanan on Jul 5, 2011 1:41 PM

    JUST FOR INFO :
    We sorted the problem finally.
    Deleting the entries in registry of office 14.0
    HKLM\SW\MS\Office\14.0 - we deleted this entire entry.
    Thereafter re-installed office 2007 and installed xcelsius and LO again.
    This seems to work on the VM ware clients.

  • Problem appearing olders emails outlook 2013 with Exchange 2007 SP2

    hi everyone, 
    recently i have problem with user mailbox OST more than 20 Gb (configured with outlook 2013 and exchange 2007 SP2 ) and if i scroll down in the olders mails in the Inbox Folder it's stoped in 2011 but i have more than this year ! i tried to add regedit keys
    such as Maxlargesize... and no changes and tried also with exporting this ost to PST  File (i proceed with computer 32 bits ....) and always stop in 2011
    Please if you have ideas to resolve this 
    best regards 
    vote if you think useful

    Hi,
    OST file is a local copy of your email messages, calendar, and other items that are on the Exchange server, it is always synchronized with the items on the server. So, the first thing we need to check is to login to OWA and check if you can see older
    emails from there.
    If you can't see the old email from OWA, it means the emails are removed from the server. In this case, you'll need to contact your Exchange admin to see if your old emails are archived. We can also check if you have enabled AutoArchive feature in your Outlook,
    which may move your emails from your OST file to a local PST file. See:
    https://support.microsoft.com/kb/830119?wa=wsignin1.0
    If you can see the old emails from OWA, your OST file may be corrupt. We can exit Outlook, find the .OST file and rename it to .old, and then restart Outlook to let it sync a new one. By default, the OST file are save in:
    drive:\Users\%username%\AppData\Local\Microsoft\Outlook
    Please let me know the result.
    Regards,
    Steve Fan
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

  • Conflict:   Java 6.18 seems to conflct with Office 2007 Outlook & Word ???

    Hi Roomies,
    I've just updated to Jave 6.18 on Vista Business so I can run a web site I need to use that requires this package.
    However, I've noted that my MS Office 2007 developed a issue immediately after the install, with both Office Outlook and Word shortcuts on my desktop failing.
    I then looked at the "Programs Folder" on the "Start Bar" to see if it was just the desktop icons not working ...only to see that all the "MS Office 2007" Icon in the "Start" menus had disappeared. The MS Office 2007programs would not activate from those blanked out (but named) locations either.
    That said, the Office Outlook icon pinned to the "Quick Start" bar still did exist and that icon was fully functional and Outlook did activate from it, but had some minor run issues and was far from being a stable initiation of the program.
    To resolve the conflict ... I used "Restore Point"and reverting to a date before the installation of Java 6.18. After doing that, I reinstalled a Java 6.18 a 2nd time ...only to have exactly the same thing happen all over again. Thereafter, I used "Restore"again and have not attempted to reinstall a 3rd time as yet.
    UPdate: (24 hrs on) ....It just gets worse.
    After posting the above issue on "Sun Forum", I hope I may get some feedback.
    24 hrs on and after installing "Google Earth (+Chrome)", I saw that both the "Restored" Outlook & Work 2007 icon had once more disappeared from my desktop ...and the "MS Office 2007" Icon in the "Start" menus had disappeared once more ....and again no MS Office 2007programs would activate from those locations once more.
    Again, for a 3rd time, I used "Restore Point"and reverting to a date before the installation of the "Google Earth & Chrome"package.
    It has become clear to me that I have an issue with installing ANY PACKAGE and for what ever reason, after any install, MS Office 2007 is conflicted by those attempted instalations.
    I have now also posted this same question on "Microsofe Answers"forum too, yet my question is still one that my remain of interest here, so again I ask:
    Could some let me know if there is ~
    1.) A know issue? ....or
    2.) ...Has anyone else come across these sorts of conflict before please? ...and
    3.) Can you recommend a fix for them?
    Thank you.
    Edited by: RQDriftnet on Feb 4, 2010 8:33 PM
    Edited by: RQDriftnet on Feb 5, 2010 8:26 PM

    From your update, it would appear that this issue is not restricted to installing Java. It is possible that there is a corruption in the Windows registry that is causing this problem and could be due to a bad context menu handler installed.
    I have noticed that there are other posts on different sites where people have reported the problem. One method is discussed regarding addressing a problematic shell extension is here - onhttp://windowsxp.mvps.org/slowrightclick.htm
    Regards,
    Nelson

Maybe you are looking for

  • Help with Photoshop CS5 Serial Number Invalid? Please HELP!

    Well hey guys, i bought the CD and everything when i had the trial version. I put the Serial number and pressed "Continue". It went away, all the features were there. When i pressed CSLive it said that it was invalid. But everytime i start up Photosh

  • Instrument USB drivers and AMS on Macbook Pro?

    Hi, I'm new to the MBP and how you hook up MIDI. I'm trying to use a Roland SH-201 with its USB connection on a new MBP. The SH-201 does both audio and MIDI through this USB connection. www.rolandus.com has a .sit file with an SH-201 USB driver in it

  • Making a 1240G access point FAT

    Hi, I run a large wlan. however i have a branch site that requires just 1 cisco accesspoint ( i have a spare 1240g ap ) I would like to make this a standalone AP connected to the lan which can manage client authentication and association. It will be

  • Browser hangs when trying to open large Flash file created in Captivate 5

    Hi all, I've created a large demo in Captivate 5 (about 200 slides) and published it for output to Flash Version 10 for distribution to my project team (sent out in a zip file). Some members of the team can open and play the demo with no problem, but

  • Trouble Installing (Insert Disc 2)

    Hi, i recently downloaded the trial of Adobe Photoshop CS3 Elements (from Adobe's website), I want to see what this program is like before purchasing. The files extracted with no problems, but once near the end of the install i get a prompt telling m