Outlook contact not added Email do not show all information i Lync 2013 Client

I have seen if no Email address is added into contact personen I only get emty Card of user i Lync 2013.
When I add Email adr. into contact person and wait a littel then user get all information right i Lync 2013 user Card.
IS this right or should it also showing user and all information from Outlook contact Card into lync 2013 client Card?

Lync aggregates contact data from Microsoft Exchange GAL, Outlook and Microsoft Lync Server.
So you can see information from outlook in Lync user card.
Lisa Zheng
TechNet Community Support

Similar Messages

Outlook 2010 contacts not showing phone number in Lync 2013 client

Hi,
We have Lync 2013 with Exchange 2010. Recently we started upgrading Lync clients from 2010 to 2013.
A few users started reporting that their local Outlook contacts does not show phone numbers in Lync 2013 (working with 2010)
I have installed the august patch which should solve this issue
981751 - Lync 2013 does not display telephone number of an Outlook 2010 contact in the contact card
Any idea where to look next?

Hi Tobias Borgen Nielsen,
Lync expects all the phone numbers to be in the E.164 format, meaning they should be +1-111-11111111 etc. If they’re not like this, you will have to normalize them if you want Lync
to publish them.
The related article for your reference.
Lync not populating contact cards phone numbers from Active Directory (Or: How to normalize AD phone numbers for Lync Server 2010 and 2013)
http://y0av.me/2012/02/23/normalize_ad_numbers/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or
suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Hope it can be helpful.
Best regards,
Eric

User search from "Find Someone" in Lync 2013 client does not show contact availability

Running Lync 2013 Client / Server, when a user searches in the "find someone" field, contact names are returned, but the contact's presence status shows "Updating..." and never populates with the users presence. If you then select
a name from the search and open an IM session with them, the presence data is there and is accurate. I think this feature used to work fine.

Hi,
Did the issue happen only for you or for multiple users?
Please enter the sip address instead of the name of the user in the “find someone” field to test the issue.
Please also run Update-CsUserDatabase on FE server then remove Lync client profile to test the issue.
User profile path: <user profile>\AppData\Local\Microsoft\Office\15.0\Lync\
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

TS3899 I can receive, but not send emails on iPad. All settings checked several times and with internet provider. imap settings confirmed as ok. Account deleted and set up under guidance of service provider several times - problem not solved - help!!

I can receive, but not send emails on iPad. All settings checked several times and with internet provider. imap settings confirmed as ok. Account deleted and set up under guidance of service provider several times - problem not solved - help!!

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Lync 2013 Client Not Display Numbers in Contact Card

Hi
I have a problem where Lync 2013 client connecting to Lync 2010 backend appears not download the contact list completely. Lync 2010 clients are all operating normally. On Lync 2010 client, you can view all contact details including Enterprise Voice
numbers and cell numbers for all users. However on Lync 2013 clients, Lync contact details for some users do not populate completely. In most cases, Enterprise numbers/Work Numbers/Mobile Numbers are missing. If the contact is pinned then the details
are retrieved.
In cases where Work/Voice/Cell numbers are not displayed, affected users is limited to making lync to lync calls only. The user can still dial the number and get through without any issues.
I have deleted and contacts cache on Lync 2013 but this has not helped.
Regards

Hi,
How about check the contact of “Outlook Test” user from the Lync 2010 client?
According to the second screenshot, since it’s an external account, the information will be limited.
Thanks,
Simon Wu
TechNet Community Support

Lync 2013 client is showing EWS not deployed.

Hi,
I am facing issue with lync 2013 client in the configuration information. it is showing EWS not deployed .
UCS Connectivity State;      Exchange connection Down;           --;
MAPI Information;              Status OK;MAPI Status OK;
EWS Information;;             EWS not deployed;
I am facing this issue both internally and externally.
I am using Lync 2010 server and exchange 2010.
Lync 2010 client is showing all EWS information correct. No issue with lync 2010 client.
Thanks

Had the same issue. Couple of things you can try:
1. Verify EWS virtual directory is configured properly on your Exchange CAS or Front-End servers (Get-WebServicesVirtualDirectory)
But the thing that fixed it for me was:
2. Create SRV records for (_autodiscover, _TCP, 443) pointing to your CAS or Front-End server/array. This has to be done for the forward zone of your public domain name (i.e. contoso.com, not contoso.local). I did them both just
to be on the safe side, but was the public domain that did it.

Lync 2013 client is deployed but user accounts are not migrated from OCS to Lync 2013 Server - how to open Lync meetings automatically in the Lync Web Plug-in

We have in our enterprise the following scenario:
1 - Lync 2013 client is installed
2 - User accounts are not migrated to Lync 2013 Server, users are using Office Communicator as their main tool
3 - Users receive Lync 2013 meeting requests but when try to access them, Lync 2013 client launches and shows error. Users will need to open the browser and paste the URL to the address bar but this still open
4 - We cannot use the workaround of adding "?SL=1" to the Lync 2013 meeting URL as the user base is large and manual workaround is not accepted
5 - Question: is there any automated way, via egistry key or GPO setting, so that users temporarily (until their accounts are migrated to Lync 2013 server) can bypass Lync 2013 client completely and automatically open all Lync 2013 meetings
on the browser, using Lync Web Plug-in?

Thanks for the response,
First, I should have mentioned clearly that users have Office Communicator 2007 client and Lync 2013 client installed in their machines. Their accounts are not migrated yet to Lync 2013 server.
Second, we are using IE9 and IE10. The issue is that users CAN join Lync 2013 meetings with their browsers but have to paste the URL manually to browser and add "?SL=1" otherwise, if they just click at the "Join Online Meeting" or "Join
Lync Meeting" URL it launches Lync 2013 client which shows error because is not configured yet, as they are using OCS client and migrating slowly to Lync 2013 server.
Is there a Group Policy setting or a registry key from Microsoft that can be turned on to these users machines and make will all Lync meeting requests to be opened in IE browser instead of Lync 2013 client. We need a way to ignore
Lync 2013 client until user accounts are migrated to Lync 2013 Server. Manually typing URLs is not an option in a big organization, can't explain thousands of users of different levels what to do.
We are regretting the decision not to separate Lync 2013 from Office 2013 package we deployed recently. If Lync 2013 is uninstalled then all Lync meeting requests are opened in browser without an issue.

Lync 2013 client ews has not fully initialized

Hello
I have Lync 2010 server and Lync 2013 client. whenever Lync 2013 client logs in from outside(external) I get a exchange authentication pop up. and when I checked the status of lync - it says ews is not fully initialized. lync 2013 client works fine
from inside. If I use lync 2010 client from outside than it works fine, no pop up and ews status is ok. so I know that my TMG rules are accurate but something wrong with lync 2013 client itself. I have upgraded the client to the latest update.
Also I have tried various combinateion of this below registry fix without any success.
also Microsoft remote connectivity analyzer test is clean. no errors.
http://uclobby.com/2014/01/03/lync-client-2013-ews-has-not-fully-initialized/
any thoughts?
thanks

Hi
Can you try clearing the user local cache SIP folder who logs in externally and see the results
User\App Data\Microsoft\Office 15\lync\SIP
Is your SIP domain different from your domain name
If it is so you can try by adding the SMTP Domain as trusted using the following cmdlet:
reg add HKLM\Software\Policies\Microsoft\Office\15.0\Lync /v TrustModelData /t REG_EXPAND_SZ /d <SMTP Domain> /f
If it is for multiple users you can also try the below article
http://technet.microsoft.com/en-us/library/gg398920.aspx
Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com Thanks Sathish
(MVP)

Lync 2013 client not finding audio device

I've got a problem with the Lync 2013 client on Windows 7 x64 Ent that's giving me a real headache, please help!
It's the 32-bit version (15.0.4535.1002) downloaded with Office 365 Pro Plus and it's refusing to pick up my USB headset/microphone - a Plantronics Blackwire C320-M. The message I get in Lync Tools|Audio Device is "We didn't find an audio device,
which you need for calling"
First and foremost, the device is working with the Lync 2010 64-bit client without issue
(I've not yet de-installed it) and is showing as working correctly in my Device Manager.
I'm aware of a few similar threads here and elsewhere where this has been seen, so I've tried the following advice:
1. Tried a different Headset (Plantronics C310-M)
2. Installed all MS Office 2013 updates
3. Reset all Generic USB and USB Root Hubs listed in Device Manager USB Controllers
4. Disabled "Allow the computer to turn of this device to save power" for each of the above USB Controllers
5. Uninstalled and reinstalled USB controllers above
6. Removed old/stale USB drivers using 3rd party tool (USBDView)
7. Multiple restarts of my HP Compaq Pro 6300 Micro Tower PC!
None of the above has made any difference. Any helpful suggestions very gratefully received!
Thanks
Paul

Update:
Whilst browsing through the Windows App Event Log, I found these two entries:
Log Name: Application
Event ID: 1
Source: Lync
The description for Event ID 1 from source Lync cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
Log Name: Application
Event ID: 12
Source: Lync
The description for Event ID 12 from source Lync cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Lync
I tried both a "Repair" and "Online Repair" in Control Panel | Programs and Features | Office 365 Pro Plus. The events still appear when starting Lync 2013.

I am trying to purchase Mountain Lion to update my laptop. However, App Store is not accepting my card even though all information is correct.

Hi, I am trying to purchase the newest Mountain Lion to update my laptop. So that I may install the newest Pages.
However, App store is not taking my card even though all information given is correct. It says that my address does not match my bank address. I even treid copy paste my address from the bank website to the address entry just to make sure it is correct. However, my card is still not accepted.
Help, anyone?

It says that my address does not match my bank address
Try the troubleshooting help here.
* Billing information is the same for both the Mac App Store as well as iTunes

Dial-In Conferencing page does not open from Lync 2013 client

Hello Everyone,
I am facing this strange issue with my Lync Clients. All the users started experiencing the same behavior. So, I think this has something to do at the Server side.
Earlier, when trying to open the Dial-in conferencing settings from the Lync Client (Tools --> Dial-in conferencing settings), it would automatically open the Dial-In conferencing settings in a new web page. But, recently this is not happening. The strange
thing is I will be able to open the dial-in conferencing settings manually from a web browser by typing in the URL.
Has anyone experienced similar issues in the past? I would appreciate any ideas regarding this from your part so that I can try to resolve this. Thanks in advance.

Hi,
Try to rerun Step 2-Setup or Remove Lync Server Components and then test again.
Check if Lync Address Book update to the latest status.
Make sure all Lync 2013 client update to the version.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

HT1766 I turned off my contacts on my email and it erased all my names for some reason

I turned off my contacts on my email and it erased all my names for some reason

Why did you turn them off? Turn them back on.

Lync 2013 client still show titles that is turned off on Lync 2010 server

Hi All
I have another unique issue it seems.
Environment - Lync Server 2010 on CU5. Lync 2010 and Lync 2013 client.
The client has used absconfig and removed the titles as the don't want that to be displayed.
The lync 2010 clients does not show the titles - so that is working.
Lync 2013 from external access the titles does not show - so that is working.
Internally on the LAN the Job Titles shows on the Lync 2013 client - so not working.
What I've tried so far :
Disabled exchange contact sync on a client policy
Used webdownload only for address book.
Using registry to force download of address book.
Deleted the Lync folder on the client computer to make sure when it downloads the .idx and .db file that it is the latest version.
None of the above remediations seems to have any impact on the lync 2013 client.
I have tried to replicate this in my lab (without an exchange server) and the the lycn 2010 and 2013 clients behave as they should be not displaying the job titles.
Having anyone come across this before?
I will be patching the lync 2010 server to the latest CU update, but I think the issue is somewhere else.
Any suggestions will be appreciated.
Regards
Danie

Hi Danie,
I suggest you could install the latest CU update first, because the CU update would fix many problems.
In addition, shall we test Lync 2013 on a fresh computer without Outlook?(You could test this using Lync 2013 Basic).
Best regards,
Eric

In Contacts version 8, how can I print ALL information in each individual card? When I select the print command the only thing printed is the name and address. I need phone number(s) and all other information in the cards.

In Contacts version 8, how can I print ALL information in each individual card? When I select the print command the only thing printed is the name and address. I need phone number(s) and all other information in the cards. We enter various pieces of data, other than the standard name address & phone numbers and we print all information on each card so it fits in a 5x7 inch loose binder. We have used InTouch software for many years and it has served us extremely welll, however, the publisher (The Prairie Group) has not, and apparently has no plans to update their software to be compatible with any Mac OSX OS beyond 10.6. Any help will be appreciated!

You can select what you want included in a list format. In the Print command from Contacts, click the Show Details button. Then in the Style pulldown menu select "Lists" and there you'll be able to select what you want included. You can also select what you wish included if you select the Pocket Address Book style.
If neither of those options will work for you, then you will need to look to third-party software. Here's one possibility that seems to get good reviews:
https://www.macupdate.com/app/mac/15485/labels-&-addresses
I haven't done more than try it to make sure that it works with OS X 10.9's Contacts, which it does, but you can download their demo and try it yourself.
Regards.

Lync 2013 client - Set people to "Blocked Contacts" relationship by default?

We are in the process of implementing Lync Server 2013 (on-premises). We have already implemented one front end pool and one edge pool and successfully tested the basic functionality. Now we are moving on to configuring the various policies based
on our requirements. One requirement that has come late in the planning is to prevent people from receiving IMs unless they explicitly allow people to IM them and to have the ability to whitelist IMs from people on an individual basis. This is a feature
that was submitted as a requirement by way of our IT HelpDesk manager.
From what I gather, this could be accomplished if someone had the ability to set the default to the "Blocked Contacts" relationship for everyone instead of "Colleagues". In my research on how to set that as the default, I found
a setting "ShowManagePrivacyRelationship" in Set-CsClientPolicy. I created a new per-user client policy called "TEST" and applied it to myself. Then I set ShowManagePrivacyRelationShip to $true via PowerShell on the TEST policy.
However, even hours after making the change and signing out and back into the Lync 2013 client, I still don't see any change in functionality or new options.
Now, if I instead sign in with the Lync 2010 client, I can indeed see a "Manage Privacy Relationships" option in a drop-down near the right side of the client which takes me to a view where I can see and move "People in my company" and
"People in domains connected to my company" pseudo-contacts from the "Colleagues" relationship to "Blocked Contacts" and this accomplishes exactly what we want to do.
Where can I find the "Manage Privacy Relationship" setting in Lync 2013 client? If there is no setting called that, how can I accomplish what I am trying to do using Lync 2013?
I would rather not use the Lync 2010 client, as our HelpDesk technicians all use Windows 8.1 and Office 2013.

David:
Yes, I have all of those relationships categories in Lync 2013. What I am missing is the ability to set the rest of the organization to
Blocked Contacts by default. I can do this with the Lync 2010 client using the same user login and the same Lync Server 2013 environment.
The following image demonstrates the location of the Manage Privacy Relationships option I would like to leverage in Lync 2013. The image is of the Lync 2010 client.
https://www.dropbox.com/s/i0g83i9su9e5zox/Manage_Privacy_Relationships.png
If I click that Manage Privacy Relationships option, I end up on the following screen. Note that there is a
People in my company object under Colleagues.
https://www.dropbox.com/s/kkatgtoexea7evt/Default_Privacy_Relationships.png
I am able to move that People in my company object to another relationship option. I moved it to
Blocked Contacts, as you can see below.
https://www.dropbox.com/s/956kw0ih15uksgr/People_In_Company_Blocked.png
As you can see in the following image, after making this change if I do not have a person on my Contacts list, they are unable to IM me. As you can see in my Lync 2013 client relationships list, no one is in my
Blocked Contacts list yet the Lync Test Account is being blocked due to the fact that I put People in my company there and haven't added them to my Contacts list.
https://www.dropbox.com/s/cue09wjj8tidbau/Blocked.png
After adding the Lync Test Account to my Contacts list, the Lync Test Account is able to IM me.
https://www.dropbox.com/s/nalju5ia980lc30/Unblocked.png
I hope these images help make clear that there seems to be a capability present in the Lync 2010 client that I am unable to locate in the Lync 2013 client. I can't find this
Manage Private Relationships option anywhere in the Lync 2013 client or any other option that lets me see those People in my company and People in domains connected with my company objects.
With regards to the EnablePrivacyMode option, I am already aware of it and that is not what we are looking for.

Outlook contact not added Email do not show all information i Lync 2013 Client

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