Outlook contacts duplicate on iPhone and all iOS devices

Hello,
I have been having this issue for quite some time and I have not been able to find anything that would solve my problem besides deleting the contacts manually.
So here is the deal:
In our business environment we use all kinds of iOS devices (mostly iPads and iPhones). So what happens is (at least in my opinion) outlook somehow duplicates the contacts and since we have the outlook contacts to sync on the phones and ipads, they also duplicate on the user's devices. This issue happens about every 2-3 months. When I go in and delete the contacts manually from Outlook, the contacts from the iOS devices sync with the Outlook contacts and the duplicates disappear, but sometimes I have to go in and manually delete them from the devices as well. It is really frustrating for the users because this issue happens often as I said.
The issue happens on iOS 6, iOS 7 and on iPhone: 4,4S, 5, 5S, iPad: 2, 3
What I've tried:
1. I deleted all the contacts manually and made sure they sync with the Outlook contacts.  - WORKS TEMPORARILY
2. I turned off iCloud so that the contacts don't replicate among other devices using the same Apple ID  - DOES NOT WORK
3. I deleted the duplicates and told the phone to sync less often not as soon as there is a change - WORKS BUT AFTER TIME STILL DUPLICATES
4. I contacted Microsoft for help with the issue and they told me that the issue is probably an iOS issue. - NOT REALLY SURE
Any help would be a appreciated it. I want to solve this issue once and for all.

After getting your Address Book contacts restored on your Mac, the Address Book application includes a simple backup feature.
At the menu bar, go to File and select Back Up Address Book.
The default name for the backup file will be Address Book - (and the date).
Store this file in a safe location - preferably on an external drive used for backup purposes only.
If you ever need to recover all Address Book contacts from the most recent backup file, at the Address Book menu bar go to File and select Revert to Address Book Backup selecting the Address Book backup file.
iCal includes the very same simple/easy backup feature.
Before using a sync type function with any device, creating a backup of the data to be synced is a good idea and should be your very first step. The same before making a number of changes, additions, deletions to the Address Book data. This shouldn't happen so something is wrong but it can happen which is one of the reasons for maintaining a regular backup of all important information.

Similar Messages

  • How do I fix? Outlook contacts are scrambled/missing and all my contact groups in Outlook have been deleted.

    After I installed iOS7 to my iPod 2 and signed up for iCloud, my Outlook contacts are scrambled/missing and all my contact groups in Outlook have been deleted.

    if you don't want your yahoo contacts, go to settings - mail - yahoo - then turn off the contacts

  • Why iPhone And Other iOS Devices Dont Have Kannada Language Keyboard...?

    All Over The World There Are 7+ Crore Kannada Speaking Knowing People Is There.Millions Kannada Of People Using iPhone And Other iOS Devices.In Indian Language There Is Only 2 Laguage Keyboards Are Installed.What About Other Languges??? We Are Requesting To Add Kannada Language Keyboard On iOS Devices.Hope You'll Accept My Request...Thank You...:-)

    Guru,
    I have been requesting the Kannada keyboard for ios devices for last 5 years. I have made several phone calls, but for ios the only way to request feature is to fill the form
    http://www.apple.com/feedback/
    but the good news is that ios 8, they have mentioned support for Indian languages in the keynote. I have installed the ios 8 beta-1 on iphone 5s to check the same. Kannada is listed under the language setting for the first time, where as earlier versions had Kannada listed only under region setting. So Kannada keyboard could be added in subsequent betas. Mac OS already has Kannada keyboards in 2 styles. So, its not off the radar of apple.
    Worst case scernario, if apple doesn't add it, never mind. ios 8 will have the ability to install third party keyboard with system wide support for the first time. Somebody will develop the keyboard and sell it for a dollar or two. I use "Kannada Keyboard for iOS" by Todd Kramer. Right now, it works only within its app. But once iso 8 is released, one of these guys with create the keyboard system wide, if apple doesn't add it.
    Thanks for the interesting question.
    Rajanna
    Jai Karnataka Mathe

  • What is the best way to create an MP4 (.M4V) that will play with forced subtitles in iTunes, Apple TV, and all iOS devices?

    I've begun ripping my blu rays to digital format so I can store them on my NAS and access them from any device. Movies without subtitles work great, I simply use MP4 passthrough and all is well. I'm having issues with videos that have forced subtitles. I'm assuming I need to mux the video, audo and subtitle streams into an .M4V. I'm not sure how to do this. What format must the subtitle be in? SRT, AAS? Will Subler work?
    My intention is that have the subtitles show no matter what. I don't want to fiddle with enabling them and disabling them. I want to watch the movie in itunes or an iOS device and have the subtitles show up without doing anything.

    cmanion wrote:
    They are blu rays purchased before the advent of digital copies being included.  What do you suggest I do? Repurchase the movies I already own?
    We cannot help you on this board. What you ask is illegal to do in the United States. As Lyssa says, "You will have to search elsewhere for help." However, purchasing the movies from the iTunes Store is a legal option.

  • Gentlemen, i am not able to sync all my contacts on my iphone to Microsoft outlook. i have 396 contacts on my iphone and only 385 in my outlook. can you please help?

    gentlemen, i am not able to sync all my contacts on my iphone to Microsoft outlook. i have 396 contacts on my iphone and only 385 in my outlook. can you please help?

    Hi Kinnera2740,
    On the old phone go into Settings > Mail, Contacts, Calendars.  Are there any email accounts listed here?  Such as Google, Yahoo, Hotmail, etc?
    If so, tap on each of them and check the 'Contacts' option.  If it is turned on, this means that contact syncing is enabled for that account and that your contacts may already be synced to that mail account.
    Also check Settings > iCloud and look for the 'Contacts' option.  Is it enabled?  If so, then it is possible that some contacts could be synced to your iCloud account as well.  You can check to see which contacts are in which account by going to the Contacts app on your old phone and pressing the 'Groups' button in the top left corner.  You may see several groups here.  Uncheck all groups and then check each group one at a time to check and see how many contacts are synced to each account.  You may need to add the same mail accounts to your new phone and enable contact syncing to have the contacts from the mail servers sync down to the new phone. 

  • How can I delete ALL contacts on my iphone and replace with an updated file from my Outlook on PC

    how can I delete ALL contacts on my iphone and replace with an updated file from my Outlook on my PC

    iTunes running, your phone connected, on the Info Pane, scroll down to "Advanced". Put a check in the box labeled "Replace Info on this Phone for Contacts" on next sync. Hit the apply/sync button.

  • I have many duplicate contacts on my iphone and want to delete them all at once and sync with my mac that has the contacts correct.  Is there a way to delete them all from my iphone?

    I have many duplicate contacts on my iphone and want to delete them all and start over by syncing to my mac's address book.  Is there a way to delete the contacts all at once?  I started icloud and the iphone caused duplicates there also. 

    I have exactly the same problem on my ipad. It is happening on only some contacts but, as with you, when I delete one of the contacts on the ipad, the second ipad contact and the contact on the imac are also deleted. This is even the case when I have differentiated the two contacts on the ipad and can see the one I have deleted on the ipad is not the same one as is then deleted on the imac.

  • I've lost all my contacts on my iphone 4S with iOS 6 and I haven't a backup. How can I restore them?

    I've lost all my contacts on my iphone 4S with iOS 6 and I haven't a backup. How can I restore them? I've also downloaded Dr.Fone but it doesn't works, it stops scanning on 99%! Thank you.

    You need to post this in the correct discussion if you want a reply:     Keynote iOS

  • Contacts missing from iphone and outlook 2010

    I have an IPhone 5c running 7.1.2 version and I sync it between my outlook 2010 contacts.  I use Windows 8.1 and both my iPhone and laptop use my home wifi.  I can add in new contacts to my iPhone and or laptop and they sync fine.  Then a few days later the contact is gone.  I can tell because when I start to email someone from my iPhone and type in their name the missing contact will come up with the circled I (more info) and ask me if I want to add it as a new contact.  This is very frustrating, I have over 800 contacts all related to business and random contacts just go away.   I have turned off icloud sync, turned it back on, refreshed it and nothing works.  when it disappears it takes it off of my laptop too...

    I did set all my email contacts to be on the phone, and checked the iCloud. Re-synced the phone with itunes on my macbook. I have turned the phone off and left it turned off for 10 minutes and then turned it back on.
    The contacts I am seeking are still missing.
    One in particular I know had no email address associated with it.
    I'm about ready to quit my iphone.

  • How do I sync my address book contacts on my iphone and clear all other contacts on my phone (issue with icloud?)

    When I purchased my iphone 4S, I had all my old phone's information transfer over to my new phone. 
    I organized my address book on my mac powerbook and then hoped to sync my computer's address book to my phone - in hopes of erasing all the junky contacts on my iphone and only having the my address book contacts on my phone.
    I did all I could trying to make this happen (through iTunes) but it hasn't erased/replaced all of the contacts on my phone - I believe since my phone is synced to icloud.  So I'm stuck with a very unorgaized contacts list on my phone...
    How can I make it so I only have the contacts from my address book on my phone?
    Thanks in advance,
    Suzanne 

    Also, I just noticed that syncing my phone effected my calendar in that all my events now repeat.  So instead of having one event schedule on a day, I have two of the same events scheduled for the same time.
    It seems as if I can't sync my phone to my computer through iTunes and iCloud. 
    Help???
    Suzanne

  • I used my apple Id and my iCloud account on my mom's iPhone and all my contacts and stuff went to her phone and hers on mine. I tried to delete my apple id off of her phone now how do I delete the iCloud?

    I used my apple Id and my iCloud account on my mom's iPhone and all my contacts and stuff went to her phone and hers on mine. I tried to delete my apple id off of her phone now how do I delete the iCloud? And will the data from my phone be deleted too if I delete my iCloud off of her phone?

    sophieguichard wrote:
    oh ok    and then i need to create another id for her? would we lose all our stuff?
    thank you so much!!!!
    Well, yeah.  You want to create separate accounts for each of you, using individual Apple IDs.  I know mothers and daughters like to share clothes, shoes, handbags, etc. but don't share Apple IDs. 

  • How do I get Calendar to suggest name and address from Contacts on my iPhone 5 in iOS 8?

    How do I get Calendar to suggest name and address from Contacts on my iPhone 5 in iOS 8?

    Restore it from your backup.

  • I got a new iphone and all they could do was transfer the contacts. they said if i go on my computer i can get all my pictures and music back if i recently plugged in my privious iphone to itunes. what do i do to get my music and pictures back?! help

    i got a new iphone and all they could transfer was my contacts. they said if i go on my computer i can get all my pictuers and music back only if i recently plugged in my privious iphone to itunes, which i did two days earlier. they said it shhoulod be backed up on itunes. how do i get my pictures and music back? helppppp!

    Sync the content to the device the same way you always have.
    Or maybe it would be a good idea to read the manual and understand the proper way (according to Apple) to use the device.

  • I downloaded iOS 5.0.1 to my iPhone and all of my voicemails disappeared except a few from the last week.  Are they gone forever or is there a way to retrieve them?

    I downloaded iOS 5.0.1 to my iPhone and all of my voicemails disappeared except for a few from the past week.  Are they gone forever or is there a way to retrieve them?

    Welcome to the Apple Community.
    If you mean you deleted the files from Pages on your phone whilst using iCloud, then yes they will disappear from Pages on your iPad too.
    If you simply deleted the app from your phone, if you were using iCloud then they should not have disappeared from your iPad.
    It's not clear from your post, which of these you did.

  • I updated my iphone and all my contacts were deleted, how can i get them back?

    i updated my iphone and all my contacts were deleted, how can i get them back?

    like roaminggnome said you should see your contacts again once you sync with iTunes. if you used iCloud before, make sure contact sync is turned on and your contacts should be back.

Maybe you are looking for

  • How Can i specify multiple server names in rwservlet.properties  file?

    How Can i specify multiple server names in rwservlet.properties file without clustering? I am using oracle 10g Application server. we have 3 servers Repsvr1, RepSvr2 and RepSvr3. Now i need to configure rwservlet.properties file to point to these ser

  • Create an Action: insert square box in the corner of the images

    Hello! I have a problem with the Actions of Photoshop, I wish you can help me: I need to put a square box (or a point, some kind of mark) in the corner of the bottom-left in hundreds of images, so I think an Action is the best way to do it but I don'

  • When using safari on ipod touch.....how do I select " submit" button

    My daughter is trying to sign on to the wifi network at her dorm with her ipod touch.....in Safari on the ipod touch, she enters her user name and password in the log in page, but the "submit" button cant be activated.........its visible on the scree

  • Importing an EAR causes every single jar (module) to created as a project?

    The import EAR import wizard will create a new application containing one project for each .jar or .war file found in the EAR file. Is there any way to select which jars or wars I want imported? I don't want a project for my apache commons jars as an

  • UI ELEMENT - Panel

    Hi, I am using SAP Logon 720 version. I am new to web dynpro. I am unable to find UI element Panel or any other same kind of element. Kindly suggest if anyone have any idea ?