Outlook contacts not syncing with Pre via exchange server

I am a Pre user and I am having two problems.  1.  The Pre is not syncing contacts with Outlook.  We use exchanger server and do have an SSL cert.  Email works fine.  2. Since I got my Pre some contacts have mysteriously been removed or filed in sub contact folders.  Any ideas?  Thanks!
Post relates to: Pre p100eww (Sprint)

Have you removed your EAS account from the device? Also did your IT do any updates to the server or your account recently? It could be your IT is blocking Contacts from syncing though EAS or an update disabled this feature.

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