Outlook crashing whilst searching secondary mailbox (non cached)

Hello,
We are experiencing an issue where outlook is crashing when searching a secondary mailbox. This mailbox is accessed by 4 people, and they all experience the same issue.
Initially, the mailbox was running in cached mode, but now the primary mailbox is cached and the secondary mailbox is non cached. After the mailbox was put in non cached, we performed a reindex.  This prevented the issue from reoccurring for about a week,
however it has started to crash again.
Below are the folder statistics of the inbox\completed, will this affect anything?
ItemsInFolder                     : 16574
DeletedItemsInFolder              : 0
FolderSize                        : 2.145 GB (2,303,242,422 bytes)
ItemsInFolderAndSubfolders        : 16574
DeletedItemsInFolderAndSubfolders : 0
FolderAndSubfolderSize            : 2.145 GB (2,303,242,422 bytes)
OS: Windows 8/8.1
Office: 2013
Exchange: 2010 SP3
Cheers
Matt

Aren't views client specific tho? All users on multiple machines are getting the same effect, we all have the Support mailbox set up the same way, but on distinct physical boxes (not even VMs).
But sure, I can try. Are the views stored in an XML so that if this doesn't fix it, I can easily restore my views? Already lost my Favorites thanks to my resetnavpane attempt, and I'd really like to not lose views I have set up...

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