Outlook doesn't display print screens images sent in my inbox from other people

Hi,
I am using a MacBook Air. My professional Outlook never displays print screens images sent from time to time by other colleagues (they all use PC's with Windows OS), i instead have a little blue question mark icon.
Do i need to download a specific plugin to display those print screens? Could someone help me out with this please?
Thank you for your assistance.
Youjine

Yes, I have added the Page to the Workset, and also the IView to the Page.
If I set up a temporary workset, And assign the 2 objects to it (the IView and the Page), they appear as links at the top of my Portal. When I click the link assigned to the IView, the Inbox is shown. When I click the link assigned to the Page, it only shows a blank window instead of the Inbox.
Michael.

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