Outlook Drag 'n Drop functionality does not recognize BP Code

Hi,
I am using Outlook Drag 'n Drop functionality (with cockpit) in order to synchronize incoming e-mails. However, it does not recognize the BP and it lets the field blank. I have set the e-mail into the corresponding field on Business Partner as well as Contact Person. Isn't this the unique key for choosing automatically the BP?
Thanks
Gerasimos

Hi,
I am using this in 8.8 PL16 & sometimes it recognises & sometimes not. I hadn't given much thought to when it works or not, but wll start checking

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