Outlook email account disappeared after restarting

Today my husband shutdown and restarted his Mac Pro as it was running slow and he hadn't turned it off for a few days. When he reopened Microsoft Outlook the entire email account was gone. He tried going back into Time Capsule to last night but nothing would work and then all the other Office programs disappeared. Apple support could only help so much, then they said to ring Microsoft. No help there, they put us onto Log Me In Rescue support and we have paid for them to try and fix it but they are having no luck at all.
They said our system has been hacked which we didn't think could happen on a Mac. We only had POP emails set up not exchange. Can anyone offer any support at all.
Cheers in advance

I went back to him and this morning we had checked in the identities folder as you suggested and there was nothing in there. Checking again tonight there are files in there, but what we do with them we don't know. It could be from when to remote help people were reinstalling tonight.
What we have just discovered, and this was not there this morning, he went into Finder and All my files. It breaks things into different sections. There was a section saying Mail and messages and there are over 13,000 items in there and all his contacts are now there. We are not sure how they got there or how to get it back to Outlook. He went to do the rebuild but there are two identity options, and we are worried about making a mistake. Not sure what is going on.
I have spent so much time in these forums and others trying to help and I am a person that is shocking with computers. I thank you for your help so far. Still playing with it and I booked him a session at the apple store tomorrow as well.
I just have to say how appreciative I am of the time you have given in trying to suggest solutions to our problem. There are so many people that just won't help.
Cheers,

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