Outlook Email jumps to the top of the mailbox when I change the flag or category

We have some employees with a shared mailbox, this mailbox is sorted by category.
When changing category on a email, the window jumps to the top of the list. It only does this when sorted by category.
We have tried many things:
1. New Outlook profiles
2. New OS with Office 2013
This started after we moved from Outlook 2010 and Hosted Exchange to Outlook 2013 and Office 365
Any help would be appreciated greatly

Hi,
I think this "issue" is by design.
Since the mailbox is sorted by categories, when an email is given a category, let's say Orange Category, the email will be grouped into
Orange Category, see the image below:
These emails with no category will be grouped into (none).
These categories can be listed whether on the top or at the bottom in the list, it depends on whether the list is in ascending order or descending order(A to Z or
Z to A).
An easy way to not make it jump to the top, change sort by to others.
Thanks,
Melon Chen
Forum Support
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