Outlook / Exchange 2010 shared calendars performance

Hi, we are using Outlook 2010 connecting to Exchange 2010 over a WAN (120ms average RTT). Cached mode is forced on all clients. Our users are finding that performance of shared calendars is very poor in "online" mode. However as they are all using Outlook
2010, checking "download shared folders" means that ALL secondary mailbox folders are cached and we don't want this to happen. Users are typically PAs who have been granted full mailbox access to their exec's mailbox. These users may have several shared calendars
open at once which makes the situation even worse.
Is there a way that we can revert Outlook 2010 to the previous 2007 behaviour whereby with secondary mailboxes only the calendar / contacts etc are cached? I have seen articles referring to a reg value "CacheOthersMail" that can be added but this seems to
have no effect on a couple of clients we've tried - if the "download shared folders" option is checked, everything is still cached, and if it's unchecked, everything switches to "online".
Any help appreciated,
Nick

Yes, setting that registry key to 0 should do the trick. You might need to recreate the mail profile though or recreate the ost-file to directly get rid of what is currently being cached.
As you've currently forced the caching by a GPO, check your policy keys as well.
See; http://www.msoutlook.info/question/561
Robert Sparnaaij
[MVP-Outlook]
Outlook guides and more: HowTo-Outlook.com
Outlook Quick Tips: MSOutlook.info

Similar Messages

  • Exchange 2010 Shared Calendar

    We have a law firm with Exchange 2010 running. They want a team calendar (for the attorney scheduling) that can be edited by any of the secretaries. But they also need to see it on their mobile (cell) devices
    What is the "best practice" for setting up a group calendar like this and make it visible to mobile devices?

    Hi,
    Is there any update on this thread?
    Regards,
    If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Simon Wu
    TechNet Community Support

  • IPhone 4S Outlook 2010 shared Calendar problem

    Hello all,
    There problem to see in Outlook 2010 shared calendar in iPhone 4S. In iPhone 4S there is seen owner calendar of added Exchange Server account, but I need to see other one person shared calendar which is impossible to see. I see in iPhone 4S two calendars as added, but when I open calendar I see entries only for one account.
    Where is problem and how to solve it?
    Thanks.
    Best Regards,
    Girts

    I had the same problem where I could open a shared calendar in OWA but it would not work in Outlook 2010. When I clicked on the shared folder I got the error message 'outlook cannot open this folder'. The problem ended up being that the person
    whose calendar was being shared was hidden on the exchange server ('hide from exchange address lists' had been selected). To resolve the issue we had to unhide the user, update the OAB on the server and then update the OAB on the desktop. We could then share
    the calendar, accept the share and then hide the user again.
    Sounds like I have the same issue too.  Where do I go to do all the resolve part?  Where do I unhide the user?  I am guessing OAB means offline address book.
    Thanks
    Paul

  • How can I display my MS Outlook/Exchange 2010 Calendar events on my web application's calendar?

    I'm building a web (client) application (built in html/JavaScript/jQuery) that has a built-in calendar. I would like to pull in my Outlook/Exchange Calendar events
    and display them in my web application's calendar. What is the best way to do that from a JavaScript/jQuery environment? I've been searching all over for plugins or examples of how to talk to Exchange/Outlook and retrieve Calendar events but I haven't found
    a solution yet. We are currently using MS Office/Outlook/Exchange 2010. I don't need to modify the calendar events, just read them. (Note that I can't use an OWA Web Parts link
    to display the calendar in an iframe; I need to have access to the actual event data so I can include other UI elements that I need for my application.) Thanks
    in advance for the help!

    Hi,
    There's an old Java API for EWS, and you can access EWS with direct soap request to retrieve the data you want.
    Cheers,
    Fred
    There's no place like 127.0.0.1

  • OUTLOOK 2013 permission shared calendar Free/Busy doesn't work for some the users Exchange 2010 and Exchange 2003 that use outlook 2007/2010

    Hello,
    We are in coexitence organisation (transition Migration) Exchange 2003 sp2 and Exchange 2010 sp1.
    Users in Exchange 2003 use outlook 2007 and outlook 2010
    Users in Exchange 2010 use outlook 2007, outlook 2010 and outlook 2013.
    Issue: users in Exchange 2003 can't open outlook 2013 user calendar when he has Busy/Free information as default permission in his calendar.
    User in Exchange 2010 with outlook 2007 can't also open outlook 2013 user calendar when he has Busy/Free information as default permission in his calendar.
    Is it normal ? or exist some configurations to do in order to coexist all thoses clients and servers ?
    Thanks in advance

    Hi,
    Does this issue occur on Outlook only or both Outlook and OWA?
    Since you have double checked the permissions via multiple methods, it seems there is nothing problem on permission. Please make sure the migration from Exchange 2003 server completed successfully.
    If in OWA everything goes well (cannot see details), it should be an issue on the Outlook client side.
    I suggest run Outlook under safe mode to avoid some AVs and add-ins.
    I suggest re-create profile to refresh the caches.
    Thanks
    Mavis
    Mavis Huang
    TechNet Community Support

  • Outlook 2010 shared calendars

    I work at Pensacola State College. We recently upgraded our Exchange servers to 2013. Our staff is using Outlook 2010.  We have about a half dozen  calendars that are shared among our admin staff of about 10 people (resources, not individual
    users shared calendars). My problem is I have 2 users who continually lose their edit permissions on only 3 of those shared calendars. The other shared calendars have no issues,everyone that has permission can add/delete, etc. But
    on the other 3 calendars in question at least 3-4 times a week 2 users (only) lose tha ability to make changes to these calendars. I can delete the calendars and reconnect to them and for the next day or 2 they work fine and then deja vu. I have checked these
    2 users' settings with others in the department and they are identical. One night I asked one of the users that was having the issue to not shutdown or log off her PC, leave keep Outlook open and simply lock the PC. When she came in next morning and unlocked
    her PC with Outlook still open she could not edit any of the 3 calendars in question (delete, re-add, problem gone).  One moring when one of the users called I took a laptop with a clean image and Office 2013 on it. Had her login and she still had the
    same problem; could not edit any of the 3 calendars. Deleted them, readded, worked fine. This user works for the president; suggestions please??

    Hi,
    According to your description, I understand that there are 2 users always losing Editor permission for 3 shared calendars. Is there any error message or error logs when the issue occurs? Please collect it for further analysis.
    Please confirm whether the problematic users still have Editor permission to these 3 shared calendars when the issue occurs. We can try to remove the Editor permission for 2 problematic users then re-add it to check whether the issue persists. If there is
    any activesync device, please also disable it.
    Generally, to prevent incorrect or missing meeting information, it is recommended to limit the number of delegates with Editor permissions. For more information about best practices when using the Outlook Calendar, please refer to:
    http://office.microsoft.com/en-us/outlook-help/best-practices-when-using-the-outlook-calendar-HA104004449.aspx
    Thanks,
    Winnie Liang
    TechNet Community Support

  • Fix for Bolded Dates in Outlook 2010 Shared Calendars

    Is there a fix for seeing bolded dates in navigation calendars for shared calendars In Outlook 2010  (when appts have been made on certain dates) as was the case in Office 2003?
    Looks like in 2011 someone posted on the forum that it was being looked into, but has there been a fix?  It's now two years later?  I had put this on the Exchange forum, and they said to put it on the Office/Outlook forum.  I've seen it both
    places, but no answers yet.  Trying here now as suggested.
    Thank you!

    Hi,
    I can reproduce this on my Outlook 2010. It displays the same for shared calendars on Outlook 2013, so far I'd say it's by design rather than a bug.
    Regards,
    Melon Chen
    TechNet Community Support

  • Outlook 2010 - Shared Calendar Issue - "No Connection"

    I'm experiencing problems with Shared Calendars in Outlook 2010 as well as when creating a new meeting request. 
    When I try to open a shared calendar it shows the following error message: "no connection". 
    My co-workers and hundreds of different users are not facing the same problem. 
    Does anyone have any idea how to fix that? (We are all using the same Exchange Server 2010)

    I had the same problem where I could open a shared calendar in OWA but it would not work in Outlook 2010. When I clicked on the shared folder I got the error message 'outlook cannot open this folder'. The problem ended up being that the person
    whose calendar was being shared was hidden on the exchange server ('hide from exchange address lists' had been selected). To resolve the issue we had to unhide the user, update the OAB on the server and then update the OAB on the desktop. We could then share
    the calendar, accept the share and then hide the user again.
    Sounds like I have the same issue too.  Where do I go to do all the resolve part?  Where do I unhide the user?  I am guessing OAB means offline address book.
    Thanks
    Paul

  • Exchange 2010 Sharing a calendar using OWA prompts for Credentials

    Hi,
    We have a mixed Exchange 2003/Exchange 2010 environment while we migrate our mailboxes over to Exchange 2010.
    We use code that is used to connect to meeting room calendars still on Exchange 2003and then display the information on big tv screen at the entrance to the building.
    An example of the code is:
    R1calURL = "http://www.msexchange.org/articles-tutorials/exchange-server-2010/management-administration/managing-internet-calendar-sharing-exchange-server-2010-service-pack-1-part1.html to
    try and get it working.
    The code then gets various other pieces of information from the calendar which is used to display the correct information.
    I have a couple of questions:
    1) Is this method still valid or should we be using a different way of acheiving this (EWS or Internet Calendar Sharing?)
    2) We use forms based authentication for OWA.  I have had a look at Internet Calendar Sharing but when I enter the URL for the shared mailbox I am always being asked to enter credentials.  I have configured the mailbox I am connecting to so default
    has reviewer and anonymous has reviewer permissions.  I have also configured the OWA external URL the same as the Internal URL and created a new anonymous sharing policy in the EMC and applied this to the shared mailbox.  I used the following link
    http://www.msexchange.org/articles-tutorials/exchange-server-2010/management-administration/managing-internet-calendar-sharing-exchange-server-2010-service-pack-1-part1.html to try and get it working.
    Any help would be greatly appreciated.
    Matt

    Hi Matt,
    If the shared calendar is opened from OWA directly from a URL, please configure the Outlook Web App virtual directory to use Integrated Windows authentication. Integrated Windows authentication lets users who've already logged on by using
    their Active Directory account use Outlook Web App without having to enter their credentials again. For more information about it, please refer to:
    http://technet.microsoft.com/en-us/library/bb232199(v=exchg.141).aspx
    To configure it, please do the following steps:
    1. Open EMC, expand Microsoft Exchange On-Premises (<ServerName>).
    2. Expand Server Configuration, and click on
    Client Access.
    3. Select the desired Client Access server on the right panel, and double click on
    owa (Default Web Site) on the Outlook Web App tab.
    4. In Authentication tab, select Use one or more standard authentication methods and check Integrated Windows authentication.
    5. Click Apply.
    Please note the warning to restart IIS service and change the corresponding configuration for ECP virtual directory in the same web site.
    Regards,
    Winnie Liang
    TechNet Community Support

  • Outlook/exchange 2010 "cannot expand folder" on shared mailbox

    exchange 2010. outlook 2010 (and outlook 2013).
    change user mailbox 'mailbox1' to a shared mailbox with powershell:
               set-mailbox mailbox1 -type shared
    verify the mailbox appears as shared in exchange console.
    grant Full Access Permission to mailbox1 to Group1 AD group.
    member of Group1 adds mailbox1 as an additional mailbox to his outlook exchange account.
    when he clicks on mailbox1, outlook says "cannot expand folder. (was this information helpful?)"
    member of ad group logs out of windows and logs back in repeatedly.
    but when he clicks on mailbox1, outlook says "cannot expand folder. (was this information helpful?)"
     edit: if I specifically grant full access permission to the user, he can open the mailbox in outlook. I want to grant the permission to a group, not to individual users.

    Hi,
    I can give a security group full access permission to a shared mailbox in my Exchange 2010 environment. And all group members can add the shared mailbox as an additional mailbox in Outlook.
    Please make sure the full access permission has been assigned to Group1 and the problematic user is a member of this group. Then remove the additional mailbox and restart Outlook, re-add the shared mailbox as an additional mailbox to have a try. If the issue
    persists in Outlook, please try to open the shared mailbox in OWA to check whether the user can access it.
    Thanks,
    Winnie Liang
    TechNet Community Support

  • Outlook 2003 exchange 2010 shared agenda rights problem

    good afternoon,
    I have a problem:
    A user has received permissions on a shared calendar but this does not include the 'remove' option.
    This works correctly most of the time. However, this behavior seems to change when it comes to recurring
    appointments.
    When the user tries to delete it, the 'usual' question comes up i.e.: Would you like to remove this one
    or the series?
    When the user chooses "the series", nothing happens (as it should be). However, when they choose
    "this one", the selected appointment is removed!
    Does someone knows a sollution?
    Greets Jaimy

    Hi,
    Does other users have this problem?
    Please also check if the user has delegate permission from the calendar owner, try removing the delegate permission if he has.
    This article below talks about how to configure delegate access in Outlook:
    http://www.techrepublic.com/article/how-do-i-configure-delegate-access-in-microsoft-outlook/
    Regards,
    Melon Chen
    TechNet Community Support

  • Outlook cached mode, shared calendars, permissions and sync errors

    We have the following environment -
    Exchange 2010 SP2, no public folder DB; Outlook 2010 sp1 cached mode.
    under very specific circumstances, but unfortunately a common circumstance, we're getting sync errors -
    15:59:56 Synchronizer Version 14.0.6126
    15:59:56 Synchronizing Mailbox 'Nigel'
    15:59:56 Synchronizing server changes in folder 'Naomi - Calendar'
    15:59:56 Downloading from server 'outlook.cri.camres.org'
    15:59:56 Error synchronizing folder
    15:59:56                                 [80070005-508-80070005-560]
    15:59:56                                 You do not have sufficient permission to perform this
    operation on this object.  See the folder contact or your system administrator.
    15:59:56                                 Microsoft Exchange Information Store
    15:59:56                                 For more information on this failure, click the URL below:
    15:59:56                                
    http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80070005-508-80070005-560
    15:59:56 Done
    This occurs if Naomi shares her Calendar with me, without granting me read "Full Details", if she changes the permissions and allows me to read Full Details, the sync error goes away.
    It's repeatable, i have tested it with a few users sharing calendars with each other, and changing permissions.
    The peculiar thing is that Naomi is in My Team, so her calendar is listed under Team Calendar,  I get no sync errors, it's only when I add Naomi's Calendar as a Shared Calendar and don't have read Full Access permission that the sync errors appear.
    User's don't necessarily want to give Full Access to their Calendars, so that's not really a viable work around for us, this smells very much like a bug with outlook, is anyone else seeing this?

    Hi
    Thanks for sharing
    Cheers
    Zi Feng
    TechNet Community Support

  • Outlook 2013 treating Shared Calendars differently

    I did try to ask this in a
    different forum, but was pointed to this one:
    This question encompasses a few Microsoft products, but I think this is the best place to ask the question because the actual issue is Outlook 2013 for Windows desktop.
    We have Outlook connecting to a couple of different kinds of Shared Calendars. The problem is it is only performing appointment reminders for one of the kinds.
    The one that IS working: a shared calendar created by creating a Room on a Windows Phone. When anyone in the Room creates an appointment with a reminder on that calendar, the reminder goes off in each user's Outlook 2013.
    The one that IS NOT working: a shared calendar created in Exchange Online. When any member of that shared mailbox creates an appointment with a reminder on that calendar, the reminder DOES NOT go off in each user's Outlook 2013.
    The question: How do we get the reminders to work in the second case?

    Are the room calendar appointments  added to the user's default calendar in Outlook? If so, they will get a reminder in Outlook. (They aren't added to my calendar here - I only get a reminder on my phone - the Room lives only on my phone.)  
    Shared calendars are in another mailbox and reminders don't fire in those mailboxes. If the user has owner permissions and opens the shared mailbox by adding it to their profile they should get reminders.  File, Account Settings, double click on the
    account, then More Settings - select the shared mailbox to add it to the profile. 
    Diane Poremsky [MVP - Outlook]
    Outlook & Exchange Solutions Center
    Outlook Tips
    Subscribe to Exchange Messaging Outlook weekly newsletter

  • Exchange 2013 - Shared Calendar problems

    Since we put in Exchange 2013 in July 2013 we have had a problem with Shared Calendars.  Even though a User has Owner Permission on another Calendar, New Appointment is Grayed Out and the User cannot add or amend and occasionally Outlook will hang. 
    We have tried Outlook 2010 and 2013 Clients as well as Cached Mode and Online Access.  Exchange Server Standard 2013 CU2 was installed and this seemed to stop the problem for a while and now it has returned.
    Permissions have been removed and reapplied both through the Exchange Powershell Interface and on the Mailbox.  All other aspects of the system seem fine.
    Any advice would be welcome.

    Hi,
    Please check your application logs in your Exchange server. Confirm whether there are some error logs such as Event 9646.
    It may because there are too many users connect to shared calendar at the same time that cause this issue. And there is a limit on the number of items that clients can open.
    If so, we can change regedit
    on the Exchange computer to resolve this issue. For more information, please click the following KB:
    http://support.microsoft.com/kb/830836/en-us
    Thanks,
    Winnie
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • Exchange 2010 Room Calendar Permissions are too permissive when Default is set to None.

    Help! Room Calendar permissions are too permissive when Default is set to None.
    We are a brand new Exchange 2010 shop, and have setup several conference rooms.  Many of them are restricted to specific groups to book via In-Policy Requests using Resource Booking Attendant.  The Room Calendar permissions for most
    rooms shows only two options for the Default access: None and Full Details.  Default is set to None, yet if someone opens the room calendar in Outlook (& they are not part of the In-Policy restrictions) they are able to see the full meeting details
    (even open the meeting for full details).  How is this possible when by default they should not have any access as it is set to None?  Some rooms would not be a problem for clients to see the details, but some rooms like Executive rooms need to be
    locked down so that others cannot see the room details - None.
    I also found this, although it did not make a difference.  If I create an Outlook profile for the room and login as the room calendar in Outlook, go to File, Options, Calendar, Resource Scheduling, Set Permissions I get different default options:
    None, "Free/Busy time", "Free/Busy time, subject, location" and Full Details.  Why do I have more options in this view rather than the Room Calendar Permissions?  I looked at two rooms and both Default options were set to "Free/Busy
    time", so I changed these settings to None.  Still the clients can view the full room calendar details.  What are we missing to get the room calendar locked down so it is not displaying details to everyone?

    Only the default groups and Exchange Admins have Full Access to these items, so that is not the issue.
    -MailboxFolderPermission 1RP07AWest:\Calendar cmdlet and it shows the same access I see when I open the calendar in Outlook and view the Permissions as shown below - Default is set to None.
    As I stated in my last reply the only thing that finally forced it to be blocked is changing the Resource Scheduling permissions under Options > Calendar for that room mailbox.  If I have to do that for each room calendar, it's going to
    take considerable time to change each one.  Is there a cmdlet to allow me to access and change that setting as well?
    RunspaceId   : ea4ebc26-1d22-4a7d-b115-1b609099bae3
    FolderName   : Calendar
    User         : Default
    AccessRights : {None}
    Identity     : Default
    IsValid      : True
    ObjectState  : New
    RunspaceId   : ea4ebc26-1d22-4a7d-b115-1b609099bae3
    FolderName   : Calendar
    User         : Anonymous
    AccessRights : {None}
    Identity     : Anonymous
    IsValid      : True
    ObjectState  : New

Maybe you are looking for

  • How can I make everyone have the same head?

    In one of the scenes in a video I'm making, I have some people marching down the street, I want to give them all the same head so it looks like an army of clones. How can I do that in Final Cut Pro?

  • Display Port DVI HDMI no longer interfaces my TV with 10.7 lion.

    I have used successfully used my LG 720p tv with a Apple branded Display port --> GE branded Dvi adapter followed by a dvi --> HDMI adapter directly into my TV. Upon upgrading to Lion (10.7) two days ago I discoverd that my MacBook Pro no longer reco

  • Two checkboxes to each item of JList

    I want to take two checkboxes to each item of Jlist and depending upon the checkbox state i want to add that item in a defferent Jlist

  • Can't listen my burned CD's in regular stereos

    I found extremely easy to burn CD's in itunes, the problem is that I can't listen to them in normal cd players, auto stereos and home stereos, is it because of the ACC format? can I burn "normal format" CD's in itunes or do I need another software, a

  • Can I stop my EHD from showing up on others' desktops?

    I'd like my EHD icon to only show up on my desktop, not on the desktops of my family members who have their own accounts so they can occasionally use my computer. Is there a setting somewhere that does this? Thank you!