Outlook exchange, iPhone 4S & IOS8: sync Problems

I own an iPhone 4S and use a Microsoft Exchange account for work which perfectly worked for over 3 years that I have owned the iphone.
After a recent upgrade to iOS 8 on the phone, Outlook exchange no longer sync to the iPhone's email/contacts/calendar modules!!!
I would greatly appreciate any help as I am handicapped not being able to consult my work email while in transit

I had the same problem on my 4S after updating to iOS 8. When I tried to fetch data to check my inbox, it would try to update the inbox for a few seconds and then fail.
Trying to update the inbox wouldn't work, but I did successfully send an email from the Exchange account on my phone. That seemed to break the log jam. I sent a test email back to the Exchange account and my Inbox was able to successfully update itself. Seems to be working now.

Similar Messages

Outlook and iPhone won't sync new notes

First of all, I have SHUT OFF iCloud Notes sync as per other threads on this topic.
A couple days ago my Phone (iPhone 4) was syncing notes properly with Outlook 2010, now it won't. It doesn't seem to recognize that there is new information.
I've tried deleting and re-adding my notes, I've tried removing any notes that didn't have text in the top line of the note, I've tried changing the Note on my iPhone and syncing with Outlook as well as the reverse but both the phone and Outlook go back to the old note!
All I've been able to find in threads are suggestions shared above - are there any others I can try?
Thanks in advance.

have you tried manually syncing notes?
make some notes, and pick a one or two to sync and see what happens
try restarting the phone, make a note, and try syncing again.

IPhone 4 Audio Syncing Problem

Hi,
I have a slightly bizarre audio syncing issue.
I have a brand new iPhone 4 which works perfectly in every respect except that it seems incapable of playing audio files which are synced from iTunes on my PC.
I am using iTunes version 10.1.1.4 on an Acer Aspire Laptop running Vista.
The iPhone 4 is also running the latest software and has not been modded or otherwise messed around with in any way.
The salient points:
1. All AAC (.m4a) files synced from iTunes on PC to iPhone do not play at all.
2. All mp3 files synced from iTunes on PC to iPhone appear to get 'chopped-up' during the syncing process into largish chunks which are then re-assembled into the wrong order. The iPhone will then quite happily play these re-assembled mp3s time and time again. (e.g. original track gets broken down during syncing into random sections a-b-c-d-e and track then turns up on iPhone as say c-b-e-d-a).
3. Any (m4a format) track downloaded directly from iTunes Store to the iPhone plays perfectly on the iPhone. If said track is then synced to PC, removing it from iPhone and then synced back to iPhone, it then refuses to play on iPhone.
4. Any (mp3 format) track downloaded from the web directly to the iPhone plays perfectly on the iPhone. If said track... you get the chop-chop thing again.
5. All tracks at all times play flawlessly on iTunes on the PC.
Any clever suggestions?
Thanks.

Symptoms
In rare instances, iTunes may become unresponsive when connecting an iPhone, iPad or iPod touch to your computer. iTunes may become responsive again after you disconnect the device from the computer.
Products Affected
iTunes 9 for Windows, iTunes 9 for Mac
Resolution
Expand All Sections | Collapse All Sections
Follow the steps below to troubleshoot the issue:
1. Install any available software updates for your computer.
■For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions.
■For Windows: Refer to the documentation for your computer for instructions on using Windows Update to update your computer.
2.Update iTunes to the latest version.
■For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions. You can also download iTunes from the Apple website.
■For Windows: Use Apple Software Update, or download iTunes from the Apple website.
3.Test with automatic syncing disabled.
■For Mac OS X: Click the iTunes menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
■For Windows: Click the Edit menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
Reconnect your device and test to see if the issue still occurs. If your device is recognized successfully, you may be able to isolate which type of data is causing the issue. Do this by deselecting all syncing options under each of the syncing tabs and then sync. After that, re-enable your sync options one at a time until the issue returns.
Note: If the issue only occurs when syncing data from the Info tab is enabled (For example: Contact, Calendar, Mail account or Bookmark syncing), reset the Sync History (for Mac OS X instructions see this article, for Windows see this article).
4.Check your device for podcasts. If there are any podcasts, manually delete all podcast episodes from the device by sliding your finger across the podcast episode's name and tapping Delete. Once all podcasts are removed from your device, reconnect it to the computer, open iTunes, and test.
5.If possible, test to see if connecting your device to a different computer with the latest version of iTunes installed resolves the issue.
6.Test with iTunes plug-ins removed.
■Quit iTunes.
■Navigate to the following folder, based on your operating system:
Windows XP: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iTunes Plug-ins
Windows Vista or Windows 7: C:\Users\[username]\App Data\Roaming\Apple Computer\iTunes\iTunes Plug-ins
Mac OS X:
■~/Library/iTunes/iTunes Plug-ins (The "~" represents your Home folder)
■/Library/iTunes/iTunes Plug-ins
■If any files are in this folder, move them to the Desktop temporarily.
■Open iTunes and test to see if the issue is resolved. If so, you may leave these iTunes plug-ins removed. If you wish to re-use these iTunes plug-ins, consult the vendor for the iTunes plug-ins to see if any updates are available.
If the issue also occurs on a different computer:
You may need to restore your device to factory settings.
■If your device has an internet connection, you may use email to send yourself your pictures, notes, and other data you may need to back up before you restore.
■If you have backed up your device in the past, and you wish to keep this backup, make a copy of your backup on your computer. See this article for details on where backups are stored.
■Follow this article to restore your device. When the restore is finished, restore from your latest backup.
■If the issue returns, follow steps this article again, but restore your device "As new" when prompted.
1.From the Start menu, choose Control Panel.
2.Open Add or remove user accounts (If using the Classic View in Windows Vista, open User Accounts. Then open Manage another account).
3.Select Create a new account and follow the instructions to complete the account setup process.
4.Once the new account is created, choose Log Off from the Start menu.
5.Log in to the newly created user account.
6.Open iTunes and determine whether the issue you were experiencing persists in this new user.

IPhone 4 apps sync problem

Hello,
This is what I have and with what I have to work it.
- iPhone 4 v5.0.1
- iTunes v10.5.1.42
- HP Pavilion Slimline with Windows Vista Home Premium
Every single time I plug in my iPhone 4 into the computer and I open the iTunes 10, both items start to sync with each other without me doing nothing. I have already uncheack every single option I can find to enable auto sync. But actually the sync do not bother me, I was actually happy that this lil dude can talk with other Mac products and be happy.
My problem, and the very issue that bring me to open this threat its, every single time my iPhone 4 sync with my iTunes 10, the Constacts, Calendar, Notes sync like a charm with Outlook, smooth and sweet with a dream, but the iTunes erase all my apps from the iPhone 4 and the iPhone 4 download into the iTunes 10 the few app I have buy from App Store between my last sync and now. And thats REALLY ******* me off, how can I make, what can I do to tell the iTunes 10 to let the iPhone 4 apps in peace?
To prevent the erase, every single time I plug in my iPhone 4 and open my iTunes 10, I have to be quick to stop manually the autosync (before I lost all my apps, again) and manually make a right-click and transfer what I have in the iPhone 4 to the iTunes 10, and then manually sync the two. The is a way to keep the apps in the iPhone 4 and just tranfer the new ones as a Blackup into the iTunes 10?
I can always can manually download the apps again from the iCloud, but... if I have many apps that take forever. Every single time I sync.

As this is not my first Iphone nor my first Itunes device that really doesnt help me. I'm well aware of how to sync, and do pretty much anything Itunes allows, and with the knowledge I have aquired form the years of using Itunes am not very happy with the new Itunes. My problem still persists unable to sync, and storage still showing less room than actual. Thanks for the try though. I'm going to attempt to uninstall again and hopefully it works.

Outlook 2013 IMAP E-Mail Sync Problems

I'm using Outlook 2013 and have run into a few problems. First, when checking my email, not all messages appear in my Inbox. Comparing the inboxes of the desktop Outlook client and the online web access of my personal account (not Outlook.com),
I can see a few dozen emails from over the past week that have not been synced. I cannot sense a pattern as to why some have been downloaded and some haven't (some have been read and some unread, none flagged or otherwise altered) but it's quite frustrating
to not be able to rely on something as straightforward as checking email. I have used this email account for over 10 years and past versions of Outlook without any problems.
Furthermore, whenever I start Outlook I have to switch folders from Inbox to another and back again before the 'Inbox synchronization' begins. If I do not change folders, Outlook runs a Send/Receive but doesn't alter the messages, just leaving the Inbox
as it was last time I opened the program. Granted I only have to click to any folder and back to the Inbox to get it working, but it's yet another issue I'm having with a brand new program.
Please let me know if there are any work arounds or known bugs but I'd prefer not to try any actions that will only address past problems and not future ones (e.g. solutions proposed like 'delete account and recreate' sound to me like it would only do a
re-sync now but not affect any future errors). I appreciate your input and effort to help me address this. Also, please don't hesitate to ask for more information (server name, settings, etc.).

Hi,
For both issues, please run Outlook in Safe Mode to determine if it's 3rd-party add-ins related:
Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.
If there’s no problem in Safe Mode, disable the suspicious add-ins to verify which add-ins caused this issue.
We may also try repairing Office in Control Panel to check the result.
Since a new profile always helps many users, we suggest you can have a try:
http://support.microsoft.com/kb/829918/en-us
If you use an IMAP account on Outlook, you don't have to worry about the loss of data since it will sync automatically from the server and create a new data file.
I hope the information is helpful.
Regards.
Melon Chen
TechNet Community Support
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Please help! ipad/iphone to itunes syncing problems

For the past few days I've been having problems getting my ipad to take the new update. Everytime I would tell it to update it would either freeze shortly into the backup or it would tell me that "itunes could not back up the ipad " " because the ipad backup could not be saved to the computer". Anyways, I finally thought I fixed this by following the steps of deleting the backup, etc. After I did that, it started giving me an error message of "itunes could not back up the ipad " " because a session could not be started with the ipad". I've looked at other error messages associated with this, and they seemed to point at a direct ipad-itunes problem, but whenever I tryed to sync up my iphone, it gave me the same message. It also is not connecting to the itunes store (will only say itunes store on a white background), but will download updates and things. I've taken down all potential firewalls, and I'm just plain stuck and confused right now.
Please someone help me... I feel like I'm losing my mind being unable to figure this out!

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another computer
- Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic.

IPhone 4 iOS5 sync problem

I recently installed iOS5 and so far everything has worked as described albeit a little slower, however I have an issue with the sync. The phone tells me after the completed sync that
"37 items could not be synced. See iTunes for more information".
When I look to iTunes for answers there is no indication of what the problem is. I am guessing it is music because the tunes in my library on the phone are not playing. All that happens is they sit. I know the speakers work because movies and radio play just fine, it is only library music.
Can anyone help? has anyone else experienced this?
cheers,
Troyman

I have exactly the same problem. it took quite awhile to sync music and apps correctly (multiple shut-downs and restarts) and now everything is finally syn'ed - except the artwork is wrong on the iPhone only. iTunes is okay. Waiting for helpful answers myself.

Outlook Express and Ovi Suite syncing problems

Hi,
I just installed the Ovi Suite for my new N5230 phone.
I tested syncing contacts for the first time from Outlook Express to the phone and my account at Ovi.com via Ovi Suite. All went fine.
However, I undertook a major edit of all my Outlook Express contacts data (thankfully backing it up afterwards on my PC) but when I went to use the sync fucntion in Ovi Suite again I was not given an option of (a) whether to merge or replace or (b) where to start sync from if not a merge. Consequently my phone and Ovi.com contacts lists filled up with duplicates through a botched merge. Where a contact was deleted in Outlook Express no Sync Conflict message appeared to ask me if I wanted to delete the same entry in Ovi.
When I deleted all the contacts in Ovi Suite and tried to sync again my Outlook Express contacts list was deleted! Thankful for the backup before I started this waste of a Sunday afternoon.
So basically, is it the case that if I want to use Ovi Suite and Ovi.com for contacts then I have to use Ovi.com as the master list and not my contacts list in Outlook Express on my PC? If the software simply merges data all the time how the heck am I meant to delete a contact from all three storage areas?
Any advice appreciated.
Bill

Well for anyones information. Syncing with ovi suite.
I have successfully got ovi suite working.
For those with problems this is what I did. I have vista.
1. I uninstalled all programs from nokia.( ovi suite using the online uninstaller. Pc suite using the installed uninstall program.
then i ran pc suite cleaner.
2. using search for nokia then using advanced search for all nokia folders remaining (important to use advanced search or you will miss some of the folders and files. Then deleted them. Some you may have to change the user permissions to delete them. It is important to delete these as they hold data and i think might be one of the conflicts stopping sync working.
3. Delete any remaining files except bookmarks pics etc.
now there should be nothing on the pc.
Then download and run ccleaner. Cleaner and registry.
Reboot pc
Then download ovi suite.
A wizard might pop up but if not start ovi suite and connect your phone. I turned bluetooth off and used usb.
The phone will download settings. You can select pc suite on the sync settings in the phone. not ovi.com.
the program is good and worth the trouble. It saves your messages and contacts as well as syncing contacts and calendar with your required program, also bookmarks can be saved with firefox and explorer in your phone folder in favourites. It creates the folder. To transfer bookmarks from pc to phone ensure they are in this folder.
This took me a lot of reboots and time with a few calls to nokia and i am still waiting for their callback!!!
It also works fine on my xp computer too.

Exchang, Mail, Ical - strange sync problem

Hi
I have a very strange problem... i guess.
After installing Snow Leopard both on my MacBook Pro and my Imac I've set up Exchange 2007.
It all works just fine on the MB, both mail and calendar. Downloading mails and syncing my calendar events. I can also subscribe to my co-workers calendars, all good.
However, on the Imac it's downloading my mail, and syncs with my calendar, but I cant subscribe to my co-workers calendars, and I can't find any differences in the setup in Ical. It wont even show which calendars that's available...
Is there anybody who had similar problems? :o/
Kind Regards, Michel

Here is what I would do, as a test.
1) Check to see if you selected within iCal's preference the "Show Birthdays calendar" option. If so, close the preferences window, select the Birthdays calendar and Export to your drive (Desktop) for backup. Then return to iCal preference and uncheck the Birthdays calendar option.
2) Create a new calendar named Test (or whatever you choose other than Birthdays). Create a bogus all-day event for the new calendar like you would have for someone's birthday in the Birthdays calendar, and place it on a day that you have one of your appointments.
3) Sync to your phone and see the results. If the events show up correctly on your phone, then return to iCal and change your new calendar's name to Birthdays, create another all-day event on the day of a current appointment and again sync with your phone.
4) If this too is correct on your phone after synching, then the culprit would be the iCal's Birthdays setting. I would then leave this option off and then import the backup export I made in step 1 into my new Birthdays calendar.
5) Once again sync w/ the phone to see if the issue is gone. If so, you have your workaround.
If not, or if during any of the other steps the issue arose, I would say the problem lies within your Nokia or maybe even another calendar. That be the case, somewhat repeat the steps above in creating a new calendar, exporting the "bad" calendar, test a new entry in the new calendar to sync w/ your phone, and if successful, import the "bad" calendar's data into your new calendar to see if that is successful.
A bit of work, but it just might resolve your issue. Good luck and I look forward to seeing if it works.
/

Outlook 2010 all day Event sync Problem

I have just migrated to a Bold 9900 (from a 9800 Torch) and am having problems with Outlook EVENTS. When they are synced via Desktop (7.0.0.43) they roll over and appear as a 2 day event. I am running Outlook client 2010 under Windows 7 and all was working well until I migrated from the Torch. I have checked Time zones on PC and phone and only issue I notice is that Windows 7 is using UTC while handset is GMT, but same is true for Torch 9800? Events are appear correctly as expected on Outlook.
Any suggestions greatly appreciated.
Solved!
Go to Solution.

Part of the problem appears to be that the new desktop manger software (v7, no longer intellisync) does not include the "All Day Event" flag as a a field that is synchronized between the blackberry and MS outlook. You can see that this field is no longer included in the detailed field mappings for the outlook calendar.
You can sucessfully create and sync an all day event initially. Problems begin when you later try to modify the "all day event". If you try to convert the all day event into a regular appointment at a specified time, you must "uncheck" the all day event flag on either platform (outlook or blackberry). Desktop Manager never recognizes the change in the all day event flag (since the field is not synced), which then creates a corrupt MS Outlook entry (an appointment with BOTH a specific start/end time AND also with the all day event flag checked, is mutually exclusive in MS Outlook 2010. Maybe somebody could fix this bug in next release....

IPhone 4S Wifi Sync Problem "Waiting for Changes to be applied"

When syncing my iPhone 4S over WiFi, I keep getting the message "Waiting for Changes to be applied", and the syncing seems to go into a endless sync of death. When I sync my iPad, not problem at all. Anyone know how to fix this issue?

Resetting to Factory Default Settings, then restoring from the Cloud, sorted the problem

Iphone and iphoto syncing problems

Ive been importing my photos to my mac to clear up some space on my iphone, however every time my photos get moved on my mac, they somehow sync back onto my iphone as an album called "Events - From my mac" & "Last 12 months" which puts every photo i had just imported from my phone, back onto my phone. The problem is, these albums are 'un-deletable.' I initially thought it was my icloud but i turned off all my photo streams and what not so i dont think its that.. can anyone pls help me??! :-(

It could be that it is doing a sync from iTunes. Start iTunes with the phone connected, click on the phone under devices in the left pane of iTunes and then click on Photos in the list across the top and look to see what you have selected to sync. If you want to delete all of the synced albums on the phone, remove the checkmark in front of "Sync Photos From" on that page and sync again; if you want to delete some, change the selection and sync again. Each time you sync via iTunes it sets the non-Camera Roll photos on the phone to match the current settings in iTunes.

Iphone 5 music sync problem. Please help me.

Hi Friends,
First of all, I apologize for my mistakes in English.
I need some help. I can not transfer music to iphone 5.
I bought the new iphone 5 and have it active on icloud. I did not choose as a new iphone. Then I wanted to take the music, but it seems to be taking during synchronization (bottom color bars) after becoming firstly thrown.
I transfered ipad via itunes but I can not transfer it to iPhone. Under the iphone device icon in the left menu , all songs seems to be inactive.
(Pieces of music icons on the left of the circular seems to be incomplete and not listened , but the ipad seems to be a full-circle icon at the bottom, and all of them listened to the music folder)
I've tried everything but it did not. I wonder if there is something wrong like not allowed to be two of the same device to the same music? I do not understand. Ring tones, etc. photos ,everything OK. but the music.
I would like to help those information.
Thanks

Thanks to LarryHN and Old Toad, my problems are nearly over, I hope.
I did the repair and, thankfully, my missing photos are back.
However, I now have about 100 photos which are on my iPhone 4s camera roll and when I plug the phone in, it says that it has already imported them, but I can't find them in iPhoto!
I can see the pictures on the mac when the phone is plugged in and I look on the iphone, but I cant see where they are.
Do you think that having photostream has complicated matters at all?
Also, why does the photo stream on my phone (and ipad) show more photos than the photostream folder fir Nov 2013 in iphoto? Is there a delay in appearing in iphoto?
Finally, about 3 out of 5 times, iphoto becomes really slow and stops responding, requiring a force quit. Any ideas why this is and how to fix it?
THis is a great forum, thanks to everyone for help so far.
Nick

Iphone 4 s syncing problem with ios 7 & itune 11

I have updated my iphone 4s with ios 7 - also i have updated my itune with version 11 - for some reason i can not sync my music from my itune to iphone. It freeze at waiting for changes to be applied and then nothing -

bes2dt10
Nov 22, 2013 8:59 AM
The easy and quick way to fix this is to connect your iphone to itune...
1.Go into your iphone (Top right of itune).
2.You'll see 3 different topics in bold - Iphone, backups and options.
3.Go to options and uncheck all the boxes (make sure you remeber what was been check before you uncheck anything in the boxes).
4.Check only - manually manage music and video and press apply (bottom right of itune).
5.Wait for it to finish the process (it should delete everything).
6.Then it is up to you.... either go by each tap and sync each one (info, apps, tones, music, movies, TVshows, podcast and photos) or uncheck manually manage music and check whatever it used to be before you unchecked everything.
7.All done, Everything should be working perfectly.
Please shared to other that needed help
Appologiez to my behalf the language, Not really good at English grammas LOL

IPhone/Mac Note sync problem

Hello, I'm wondering if anyone knows how I can stop the notes I write on my IPhone from syncing with the the calendar on my mac. Thanks!

Is this a different question than the other one that you just posted? Are they related?
"Hello. Does anyone know how I can stop my iphone from syncing the notes I write to the email on my mac?"
https://discussions.apple.com/message/18174395#18174395
They seem like two different questions to me.

Outlook exchange, iPhone 4S & IOS8: sync Problems

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