OUTLOOK.EXE version 12.0.6668.5000 stopped interacting with Windows and was closed.

I have an end user whose Outlook 2007 is spontaneously closing. It will enter a 'not responding' state and then shut down (and sometimes relaunch). In going through the event log the following information was obtained. O/S is Win-7, 64-Bit. Any input greatly
appreciated.
The program OUTLOOK.EXE version 12.0.6668.5000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 14ac
Start Time: 01cf6af126c3ad83
Termination Time: 79
Application Path: C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE
Report Id: c7d7556f-d9dd-11e3-a17c-2cd05a89d710
And further into the Event Log (Application)
- System
- Provider
[ Name] Application Hang
- EventID 1002
[ Qualifiers] 0
Level 2
Task 101
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2014-05-12T14:03:22.000000000Z
EventRecordID 26088
Channel Application
Computer uswal-3PLSJX1.amer.thermo.com
Security
- EventData
OUTLOOK.EXE
12.0.6668.5000
14ac
01cf6af126c3ad83
79
C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE
c7d7556f-d9dd-11e3-a17c-2cd05a89d710
55006E006B006E006F0077006E0000000000
Binary data:
In Words
0000: 006E0055 006E006B 0077006F 0000006E
0008: 0000
In Bytes
0000: 55 00 6E 00 6B 00 6E 00 U.n.k.n.
0008: 6F 00 77 00 6E 00 00 00 o.w.n...
0010: 00 00 ..

Hi,
The event log in your posting is a general error event which occurs when application stops responding. Please make sure the latest patches and service packs are installed for your Outlook 2007.
Please also restart Outlook in safe mode(Start > Run, type Outlook /safe and Enter) to check whether Outlook 2007 is still not responding or not.
Thanks,
Winnie Liang
TechNet Community Support

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