Outlook Free/Busy option
I've installed and cofigured SunOne Calendar Server 5.1.1 and I have a problem. In the Outlook's Free/Busy option, in the box search at this URL I enter the follow (as I've read in the documentation):
http://nameserver/get_freebusy.wcap?fmt-out=text/calendar&tzid=America/Chicago&mail=%NAME%@%SERVER%
Then, when I check the availability of a Calendar Server user does not work, it appears "no information" for this user. In the Calendar server, there is this error in httpd.log:
[21/Jan/2004:12:54:21 +0100] srvmail cshttpd[3070]: General Error:
calstore_fetchcomponents_by_range(): call to ac_fetchcomponents() returning err = 39.
[21/Jan/2004:12:54:21 +0100] srvmail cshttpd[3070]: General Error:
calstore_fetchcomponents_by_range(): db error (pError->iErr) = 39.
Thank you in advance,
Esteve
Pat,
Leif-Arne's script will modify the permissions if the manager already has rights to the calendars. However, if the manager has a direct report who hasn't granted any access to him, it will need a slight modification. Here's an updated script
that will handle the add rights where they don't already exist, while modifying them if they do. I'm using Leif-Arne's script as the basis, but I'm simplifying it in places to streamline the code.
$ManagerAlias = (Get-Mailbox "UserName").Alias
(Get-User $ManagerAlias).DirectReports | Sort Name | Get-Mailbox | Sort Alias | % {
$Calendar = Get-MailboxCalendarFolder -Identity "$($Mailbox.SamAccountName):\Calendar"
Add-MailboxFolderPermission $Calendar.Identity -User $ManagerAlias -AccessRights LimitedDetails -ErrorAction SilentlyContinue
Set-MailboxFolderPermission $Calendar.Identity -User $ManagerAlias -AccessRights LimitedDetails -ErrorAction SilentlyContinue
Note the last two lines of code are using the -ErrorAction SilentlyContinue
parameter. This saves code where you would check for the manager's name in the list of accounts that currently have rights on the mailbox. If his name isn't in the list, it will be added by the first of these statements. If it is, the first statement
will throw an error, but it will be ignored. The second will always succeed, since the manager's name will by this point always be in the list. However, since there is a chance that the second command may be run against a different domain controller,
it may throw an error. In this case, the error handling is there just in case. I will add that when it uses the same domain controller, you will probably get a warning that nothing has changed on the mailbox. These can be ignored - if you
have PowerShell 2, you can't block them successfully.
Similar Messages
-
Exchange 2003, Outlook 2007 and Free/Busy options
We are using Exchange 2003 and Outlook 2007 our Free/Busy options are not showing up, is the a copatibility issue between the two?
Hi,
It is by design that there is no Free/busy option for Exchange 2003 mailbox. Here is a similar thread for your issue:
http://social.technet.microsoft.com/Forums/en-US/00859a5b-ada8-4824-9406-dff8d763b5b8/freebusy-options-in-outlook-2007-exchange-2003?forum=exchangesvrclientslegacy
Thanks,
Winnie Liang
TechNet Community Support -
Outlook Free/Busy Calender Details
My manager wants to see Free/Busy Calender Details when setting up meetings with our team, how can I give him rights to have this?
Thanks
PatPat,
Leif-Arne's script will modify the permissions if the manager already has rights to the calendars. However, if the manager has a direct report who hasn't granted any access to him, it will need a slight modification. Here's an updated script
that will handle the add rights where they don't already exist, while modifying them if they do. I'm using Leif-Arne's script as the basis, but I'm simplifying it in places to streamline the code.
$ManagerAlias = (Get-Mailbox "UserName").Alias
(Get-User $ManagerAlias).DirectReports | Sort Name | Get-Mailbox | Sort Alias | % {
$Calendar = Get-MailboxCalendarFolder -Identity "$($Mailbox.SamAccountName):\Calendar"
Add-MailboxFolderPermission $Calendar.Identity -User $ManagerAlias -AccessRights LimitedDetails -ErrorAction SilentlyContinue
Set-MailboxFolderPermission $Calendar.Identity -User $ManagerAlias -AccessRights LimitedDetails -ErrorAction SilentlyContinue
Note the last two lines of code are using the -ErrorAction SilentlyContinue
parameter. This saves code where you would check for the manager's name in the list of accounts that currently have rights on the mailbox. If his name isn't in the list, it will be added by the first of these statements. If it is, the first statement
will throw an error, but it will be ignored. The second will always succeed, since the manager's name will by this point always be in the list. However, since there is a chance that the second command may be run against a different domain controller,
it may throw an error. In this case, the error handling is there just in case. I will add that when it uses the same domain controller, you will probably get a warning that nothing has changed on the mailbox. These can be ignored - if you
have PowerShell 2, you can't block them successfully. -
Where has the free/busy option gone in Mavericks' Calendar?
I can't find this option anywhere in the Mac Mavericks Calendar info/edit pane of an event.
My calendar is synced from Mac Calendar to iPhone 4S with today's IOS 7.0.3 update.
The iPhone entries no longer show free or busy like they did before but they do still have the option available in the edit pane.
I'm hoping I'm just being a bit thick!
Revised: it's showing as there in the new Mavericks Blurb!
Message was edited by: LiveboxThanks for the feedback, Bryan and Laurent.
Bearing in mind that I'm using a straightforward Mac to iPhone sync it's curious that it seems to show for the third-party set-ups and not the 100% Apple-shaped ones!
I've just run a little experiment:
1) opened a Mac Calendar event with a known 'show as: Busy' in TextEdit. The TRANSP field was correctly showing as OPAQUE.
2) refreshed iPhone Calendar and then changed the event to 'show as: Free'.
3) refreshed Mac Calendar and opened the event in TextEdit. The TRANSP field had correctly updated to TRANSPARENT.
This confirms to me that the information is there and properly recorded but, for whatever reason, the field is simply not showing in Calendar under Mac OS X 10.9 for me at this time.
Mavericks has a few annoyances that are nudging me to consider a move back to Mountain Lion.
I had already left feedback for Apple but I will also now file a bug report on the Developer's pages. -
Change the default of Free/Busy for an event in Outlook 2010
Is it possible (as it was in old version) to set the Show As default for events?
ThanksHi,
The ‘Free/Busy’ information is used by the people who send Meeting requests, to determine whether a person is free or busy so that, they can know their availability status for Meetings. Below is a tutorial that will show you how to change the
Permissions for viewing a particular person’s Free/Busy information.
To change the Permissions for your Free/Busy Information, do the following
1) Click on the ‘File’ tab and then on the ‘Options’ tab.
2) In ‘Outlook Options’ window, click on the ‘Calendar’ tab.
3) Now inside the Calendar tab, under the ‘Calendar Options’ category, click on the ‘Free/Busy Options’ tab.
4) Now in the ‘Free/Busy Options’ window thus opened, you can choose to publish a certain number of Month’s calendars that contains your Free/Busy information and also change the time interval for updating your Free/Busy information.
5) You can also have your ‘Free/Busy’ information published on a particular Web location. To achieve this, select the checkbox that says ‘Publish at My location’ and in the space provided below, enter the specific location and click
on ‘OK’.
So, this is how you can change Permissions for viewing the Free/Busy information.
Sincerely -
Outlook 2010 Scheduling Assistent - No free busy information can be received.
Folks:
I have recently upgraded to Outlook 2010 running on Windows 7 x64. My email is exchange based. My machine is not a member of the domain my exchange server is in.
I access it my a stored credential.
Everything is fine except for Scheduling assistant. All the folks invited to a meeting (except for myself) show up as "No Information Available".
I have found plenty of posts that suggest this is also a Outlook 2007 issue, and that creating a key HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Options\Calendar\UseLegacyFB
(value 1) solves the issue. (Example:http://social.technet.microsoft.com/Forums/en-US/exchangesvrgeneral/thread/c765605d-27a7-4784-993c-925394e2e09f) I did create the key on my Outlook 2010 machine - but in HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Options\Calendar
key. It is not resolving my issue.
Does anyone know the Outlook 2010 solution to this issue? Note: I have Administrative privilege on my Client - but no privilege on the server. I need to get
Outlook 2010 to interface with Exchange 2007.
JohnHi John,
Thank you for using Outlook IT Pro Discussions forum.
From your description, I understand that you are using Outlook 2010 and Exchange account.
There is no free busy information when using scheduling assistant. If there is any misunderstanding, please feel free to let me know.
First, you must be using an Exchange server and everyone must publish their free/busy information.
Check from File > Options > Calendar Options > Free/Busy Options.
Make sure the month value for publishing is not zero.
Also, I found a similar thread here:
http://social.technet.microsoft.com/Forums/en-GB/exchangesvradmin/thread/5991f3b6-f0cc-432f-82c6-f24da0a42862
You can also try the suggestions in that thread to recreate the web services virtual directory
===============
1. Remove-WebServicesVirtualDirectory -identity "Servername\EWS (Default Web Site)" -identity "Servername\EWS (Default Web Site)"
2. IISReset –noforce
3. New-WebServicesVirtualDirectory
4. IISReset –noforce
If this problem persists, it might be related to some settings on the Exchange server side. You can also post this thread in Exchange server forum:
http://social.technet.microsoft.com/Forums/en-GB/exchangesvradmin/threads
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can do for
you, please feel free to let me know.
Best Regards,
Sally Tang -
Outlook 2013 Free/Busy can not retrieve information
Currently have a problem with Outlook 2013 Free/Busy can not retrieve information.
All windows updates are installed.
Exchange 2007 is being used.
Problem started last week.
Already Tried without any progress:
1) Recreated profile (Fixed the issue for 1 week)
2) Cleanfreebusy ( No longer works for outlook 2013)
3) /Cleanreminders
4) Removed latest updates for outlook 10/02( As requested by Microsoft support, however we found users without this update installed, suffering from the problem)
5) Repaired OST file
6) Repaired Office 2013
Can anyone help it would be much appreciated?Hi
As per the information and details provided by you, Outlook 2013 free/busy cannot retrieve information, please follow these steps: -
The user has never logged in
Before any free/busy information is available, the user must have at least a calendar. A calendar will not be created until a user logs into their account.
The option to publish at some location has been enabled in Calendar options
In all Outlook versions, the option to publish free/busy information must be unchecked. By default, this option is already unchecked.
This option is located under
Tools > Options > Preferences > Calendar Options > Free/busy Options.
Outlook is using cached browser information
Outlook Free/busy user HTTP, and therefore borrows information cached by Internet Explorer. It is required to clear the offline cache. This is located under
Tools > Internet Options > General. In the “Temporary Internet Files” section, choose the
“ Delete files” button.
Internet Explorer settings is not correct
AN Internet Explorer setting may prevent the .ics file from downloading via HTTPS. In Internet Exporer on the Outlook computer, go to
Tools > Internet Options > Advanced. In the Security section, the checkbox for “Do not save encrypted pages to disk” should be unchecked.
I hope this information will be helpful for you.
Thanks and regards
Shweta@G -
Sun ONE Calendar Server 5.1.1 hf 1.16
Sync tool 1.1 patch 2
I tried to configure Free/Busy option, by putting the Search URL as :
http://<servername>/get_freebusy.wcap?fmt-out=text/calendar&tzid=timezone&mail=%NAME%@%SERVER%
However when I check on the user availability through outlook, it prompts and error:
An error occurred reading Internet free/busy data. General failure. The URL was ....
When I cut the URL and past on the browser, it said unauthorised, any idea ?Yep, indeed it does, except the password works when carrying out an autodiscover test, when testing free/busy that error appears. Lookups for free/busy work from on-premise to cloud, cloud to on-premise does not work unless you explicitly allow permissions
on a user basis. The on-premise Exchange 2010 SP3 environment is using an external wildcard cert and thought this could be causing the issue, may consider updating to SAN based. What do you think?
Antonio Traetto -
I am sorry if i am posting this in the wrong place.
We have exchange 2010 sp3 in 3 sites ( US , UK and Africa)
Users in UK start complaining they are not able to See free busy of US users but can see free busy of UK and African users.
We later identified this could be due to the more no of groups which result in increased token size, so we removed 1 users couple of group membership and he was able to see free busy of other users in US.
Then we have done a registry change in all CAS server to set MAX token zize
Create the following registry keys on all CAS servers ( Exchange Server 2010 SP1 CAS servers) in the Active Directory site:
Path: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HTTP\Parameters
Name: MaxFieldLength
Type: DWORD
Value data: 65534
Path: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HTTP\Parameters
Name: MaxRequestBytes
Type: DWORD
Value date: 16777216
But now users start complaining that they now cant see free busy of africa and US users, This affected only 5 users and all user outlook 2010.
P.S: No luck with OWA also for these users.
Please suggest.
First check free busy issue does exist in OWA, if its not affected in OWA and only in outlook follow
steps below
have you tried with start--> run --> "Outlook.exe /cleanfreebusy" switch
try the below step also.
Start Outlook.
Hold down the Ctrl key, right-click the Outlook icon in the notification area, and then click
Test E-mail AutoConfiguration.
Verify that the correct email address is in the
E-mail Address box.
In the
Test E-mail AutoConfiguration window, click to clear
the Use Guessmart check box and the
Secure Guessmart Authentication
check box.
Click to select the
Use AutoDiscover check box, and then click
Test.
Check auto configuration test reports
4.
Try to change outlook profile of affected users
Check in Tools--->Options and Delegates tab if there is any other account try to remove.
Close issue as you have
http://social.technet.microsoft.com/Forums/exchange/en-US/c01aa88e-ee4a-4187-9686-ab3494eb181b/single-user-cannot-view-freebusy-or-open-automatic-replies-ooo
follow the article: http://blogs.technet.com/b/tips_from_the_inside/archive/2012/01/11/autodiscover-fails-for-one-or-more-users.aspx
also I suggest you to remove cached exchange mode.
Moved the mailbox to another database -
Outlook 2013/Exchange 2010 Free/Busy access issues.
Good Day Everyone,
I am running a Win 2008 R2 environment with Win7 users, using Exchange 2010 and Outlook 2013. Last week my users started experiencing issues with being able to view Free/Busy in the Calendar for any other user. I have checked past issues with this with patches
KB 2837618 and KB 2837643. Neither patch is showing as installed and I have tried a nummber of the suggested fixes offered for that issue to no avail. OWA seems to be working just fine.
Our Outlook version is: 15.0.4605.1003
I need a fix for Outlook users and since I havve 140 users, individual fixes are a not realistic option.
Any assistance would be greatly appreciated.Hi,
Please test if Out of Office feature works well in Outlook. If Out of Office doesn't work either, it should be Autodiscover related.
Once Autodiscover has not been configured properly, the Free/Busy information may not display correctly. If you are also seeing issues with Out of Office assistant, we may assume that you haven’t correctly setup Autodiscover, since these two symtoms are
common when Autodiscover is not configured correctly.
To verify that, please test Outlook Autodiscover Connectivity:
http://technet.microsoft.com/en-us/library/bb123573.aspx
We can also learn Configure Exchange Services for the Autodiscover Service from:
http://technet.microsoft.com/en-us/library/bb201695.aspx
Regards,
Melon Chen
TechNet Community Support -
Windows user - outlook - no free/busy info
Howdy,
So working with SL server. Thus far very happy with it, but running into one issue. I've got a windows user, that is using his iCal (calDave) calendar thru outlook. He is unable to see free/busy information, whereas my mac users can see it. Is this a configuration issue, or just a 'you can't get there from here' issue.
I can provide more information if it is needed.
STI did configure the outlook user to use the iCal service.
What I did was, login to the web server, login as the user (all of this done from end users windows machine), go to their calendar, hover over the calendar name in the upper left side of the page, and an italic 'i' will appear, click on that, and an info box for that ical account will appear. click on 'subscribe to ical' It should then give you the option of what app to open this in/for. Choose outlook. It should then give you a window of subscribe to calendar url. Now i'm not in front of a windows box right now, so am working from memory. I believe in outlook you subscribe to web calendar, and paste in the url, it should look something like this webcal://serverhostname.domainname.com:8008/calendars/_uids_/144BB4E3-35CB-4F1E-BEB9-2B20E4B6B139/calendar.
Now this should allow them to retrieve calendaring information to outlook. If you want them to push their free busy schedule back, I believe you select the account, and right click and select 'publish', that will push their availble schedule to the server.
Now this is all somewhat dependent on you having mail internal, you will have to jump thru some hoops for invite replies if you have externally support mail.
I may not have these steps in all the right order, and may have been inaccurate in my instructions, so if I am, query back and I'll try to step thru it when on a windoze host. -
Out of office/free busy not working for Outlook 2013
Hi! I have a user on our network that cannot use Out of office or see free/busy information in meeting requests. We have hundreds of working 2010 clients but this one is 2013 and NOT a member of our domain. They are connected to exchange
and can do anything except the above. When I do a test of email autoconfiguration it just fails. DNS resolution is working fine but it can't connect to the server for these two functions only. Any articles I can find assume the user is remote
and outside the network but he is connected internally. Any ideas?
Thanks!Hi,
Please switch to Outlook 2010 client and login OWA to check this issue.
The Microsoft Exchange Server 2010 Availability service makes free/busy information available to Outlook client. Then Outlook uses the Exchange Server 2010 Autodiscover service to obtain the URL of the Availability service. As you
mentioned, it failed to do a test of email autoconfiguration. So I suggest the following methods for troubleshooting
Please switch to Outlook 2010 client and login OWA to check this issue.
Have you configured
Autodiscover Service for Internet Access?
Use Test-OutlookWebServices cmdlet to
verify that the Autodiscover service settings for Outlook clients are configured correctly.
Blog for
reference to troubleshooting Autodiscover.
Best Regards.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Lynn-Li
TechNet Community Support -
Free/busy information unavailable in Outlook 2013 on Windows 8.1 on Exchange 2010
Hi,
This has been discussed a lot inf forums but unfortunately having followed all the guides I have found, I can't resolve it. I am the only user with the issue.
I have primarily followed https://social.technet.microsoft.com/Forums/office/en-US/ee9e1b89-bea1-48aa-9008-cae205c5e816/forum-faq-why-cant-i-retrieve-freebusy-information?forum=outlook
including recreating my profile, installing http://support.microsoft.com/kb/2850061/en-us via
Ofifce 2013 SP1, verifiying the funtion works through OWA etc etc.
I have the full version of Office 2013 Pro not the Click to Run version. It seems to be the Outlook client itself not the Exchange server. I am at a loss what to do next... please help! :)Hi,
Please also enable Automatic Replies in Outlook, check if this feature works well.
Since the issue only occurs to one client and it works on OWA, I suggest you try these steps below to troubleshoot the issue:
1. Start Outlook in Safe Mode. It is always a helpful method to troubleshoot Outlook client issues, when in Safe Mode, Outlook doesn't load with add-ins, we can check if this issue persists when add-ins are disabled:
Press Win + R, type "outlook.exe /safe" in the blank box, press Enter.
If there's no issue in Safe Mode that you can find free/busy information again, disable the suspicious add-ins to verify which one caused the problem.
2. Perform a clean boot. This helps determine whether the issue is related to some background programs, any 3rd-party programs will be disabled. If the issue doesn't occur in Clean Boot, then we may suspect it's related to some 3rd-party programs, the detailed
steps can be found in this link below:
http://support.microsoft.com/kb/929135
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
I have looked for hours and hours on Google and this web site for this type of issue and nothing seems to help.
Problem:
On my new Windows 2008 R2 /Exchange 2010 server with IIS7 installed, I can use Outlook 2010 client to login and send and receive e-mail but when I try to busy search internal Exchange users I get no information (cross-hatch), but the sender of the Meeting Request
can see their own free/busy information fine. And OWA users can see free/busy information fine, as can Outlook 2003 client users against this Exchange 2010 server when logged in.
I don't know if I have a certificate problem with regard to IIS7 or Exchange 2010, I did not create my own certificate , it is just what was installed by default when I installed and configured Win2K8 server, IIS7 and Exchange.
On the Windows 7 workstations with Outlook 2010 client, I am not logging into the Exchange 2010 server DNS domain, if that makes any difference. On these workstations I can ping "autodiscover.my.exchange.server.com" and my.exchange.server.com
with no problem. I even used this Microsoft KB to install a new _autodiscover dns entry, but it did not help :
When I turn on logging on my Outlook 2010 client, I see this in my C:\Users\Administrator\AppData\Local\Temp\1\outlook logging\20131208-135658864-fb.log :
2013/12/08 13:56:58.864: Getting ASURL
2013/12/08 13:56:58.864: URL returned from cached autodiscover: blah blah
2013/12/08 13:56:58.864: Request to URL:
2013/12/08 13:56:58.864: Request action:
2013/12/08 13:56:58.864: Request XML: <?xml version="1.0"?>
2013/12/08 13:56:59.051: Request sent
2013/12/08 13:56:59.051: Response error code: 00000000
2013/12/08 13:56:59.051: HTTP status code: 0
2013/12/08 13:56:59.051: -------------------------------
2013/12/08 13:56:59.051: There is an error in request/response.
2013/12/08 13:56:59.051: XML response:
2013/12/08 13:56:59.051: -------------------------------
2013/12/08 13:56:59.051: Getting ASURL
2013/12/08 13:56:59.644: Failed to get ASURL. Error 8004010F
At an Exchange shell console I enter this command and get these results :
Exchnage Management Shell :
VERBOSE: Connecting to BPExchange2010.my.exchange.server.com
VERBOSE: Connected to BPExchange2010.my.exchange.server.com.
[PS] C:\Windows\system32>Test-OutlookWebServices -id:[email protected] -TargetAddress:[email protected]
ll.com
RunspaceId : c929eacd-d53c-49d7-8532-c4b74e61b8be
Id : 1019
Type : Information
Message : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is
Type : Success
Message : [Server] Successfully contacted the UM service at https://bpexchange2010.my.exchange.server.com/ews/exchan
ge.asmx. The elapsed time was 234 milliseconds.
[PS] C:\Windows\system32>
** Also frequently when I log into Outlook 2010 client and start to send a meeting request , I get the Security Alert dialog :
autodiscover.my.exchange.server.com
Information you exchange with this site cannot be viewed or changed by others. However, there is a problem with the site's security certificate.
Green Check Mark : The security cerficate is from a trusted certifying authority
Green Check Mark: The security certificate date is valid
Red X : The name on the security certificate is invalid or does not match the name of the site.
Do you want to proceed ? . I either import the certificate or click YES, but does not help this issue.
NOTE: Each user that shows as NO INFORMATION cross-hatch, these users have appointments and have logged into outlook before.
When I do this autodiscover url from a Windows 7 pc with outlook 2010 I get :
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response>
<Error Time="14:47:01.5656198" Id="401440650">
<ErrorCode>600</ErrorCode>
<Message>Invalid Request</Message>
<DebugData/>
</Error>
</Response>
</Autodiscover>
Can anyone assist ? What am I missing ?
Thank You
NOTE: When will this go away. I had to strip out a lot of helpful information to post this. "Body text cannot contain images or links until we are able to verify your account."Hi,
How many users encounter this issue, all users with Outlook 2010 or some specific users?
According to your post, the Error code 600 indicates that your Autodiscover service is working well. as for the certificate mismatch issue, we can also following the KB below to resolve it:
http://support.microsoft.com/kb/940726/en-us
The Free/Busy information in Exchange 2010 is using the Availability service to
retrieve it. Please directly access
https://mail.mydomain.ae/EWS/Exchange.asmx in IE and see whether a proper XML file is returned.
Or we can go to
https://testexchangeconnectivity.com and check MS Exchange Web Services Connectivity Tests.
Thanks,
Winnie Liang
TechNet Community Support -
Free Busy information not appearing correctly in Outlook
First some background:
For two of our Resource Mailboxes, we are having an issue where all times are showing outside of Work Hours (gray). The working hours for both of these rooms are set for 8-5, pst, just like all our other Resource Calendars. This occurs on all installed Outlook clients,
but does not occur through OWA (both logged in as the resource, and a standard user).
Things we've checked and confirmed are the same with a working resource:
Permissions for the Mailbox
Permissions for the Calendar
TimeZone Information
Work Week Information
Resource Policies
Steps we've taken to try and resolve the issue without affect:
Forcing a OAB update on Exchange and Locally
Changing Work Week/TimeZone
Changing Calendar share permissions
I'm a little lost at where to proceed next, I've got a mind to try and just kill our OAB and rebuild from scratch, but will talk that over with our Exchange Admin. I've done Compares on Get-Mailbox, Get-MailboxCalendarConfiguration, Get-MailboxCalendarFolder,
Get-MailboxFolder, Get-MailboxFolderPermission, Get-MailboxRegionalConfiguration and probably every other cmdlet one could run on a mailbox (except for probably exact the one I need).Hi,
Do you mean the issue doesn’t happen when users view room’s free/busy information from Scheduling Assistant in OWA?
Please make sure the date and time zone are the same in Exchange server, Outlook clients settings, user local machines and Domain Controller. Also double confirm the work hours for these two room mailboxes are configured the same for 8:00AM to 5:00PM. Please
run the following command in Exchange server to check the calendar processing for these two problematic room mailboxes:
Get-CalendarProcessing Room1 | FL
Get-CalendarProcessing Room2 | FL
Regards,
Winnie Liang
TechNet Community Support
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