Outlook/hotmail emails not displaying properly on macbook

Question

hi all i recently updated my Hotmail email account to Outlook it worked well until a few weeks ago.
On opening my emails instead of being shown across the page like normal,it shows up all down the left hand side of the screen???
has any one else noticed this ?
any advice on how to address this issue?
thanks

Answer 1

if you are receiving blank emails in Outlook, most likely you are not missing anything important, as these blank emails were originally spam or virus emails that got stripped by a zealous anti-virus or anti-spam software. To avoid them, simply configure
your anti-virus software to a less severe email scanning level.
nothing wrong with your Outlook installation! Such blank emails are usually leftovers from an anti-spam / anti-virus filter that actions between Outlook and your mail server. For example, the McAfee Internet Security Suite sometimes generates such blank emails
whenever it traps spam or virus emails (and you can avoid them only by uninstalling McAfee Internet Security). Also, AVG Anti-Virus’s E-mail Scanner can generate such blank emails, if it’s configured to scan and allow only certified emails.
Blank emails can also be generated by anti-spam services running on your mail server level. To avoid them, you have to check with your mail server administrator.
On special cases, these blank messages can be generated by encryption tools, such as PGP Desktop failing to decrypt the incoming message because of a conflict with a proxy server. On PGP Desktop, you can solve it by enabling the option “Use Email Proxy” in
the Tools menu
Aditya Mediratta