Outlook inbox not updating when sorted by categories

We currently have an issue updating outlook inbox, (2010, 2013) using office 365
when using sort by categories, the inbox doesnt update.
i see there are new mails coming in seeing the item count increase, but the mail is not showing.
when i collaps a categorie the new mail is found.
the problem does not occur when using sort by date.

Exact same problem here.
Exchange Server 2010 Service Pack 3 RU4 (Build 14.03.0174.001).
Clients: Outlook 2010, XenApp farm.
Is there something else than the workaround? It is bother a lot of users .
Kr and thx for responding
Stephan

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